HORRIBLE!!!!! First time coming the 2 out of 4 girls there are RUDE!!! I asked for full set with gel. The girl didn't even file me nails properly!! She later coated my nails with the wrong gel-colored... Read More
HORRIBLE!!!!! First time coming the 2 out of 4 girls there are RUDE!!! I asked for full set with gel. The girl didn't even file me nails properly!! She later coated my nails with the wrong gel-colored. By the 3rd nail she had colored I noticed and I told her. She kept saying "yea yea yea, I fix" she kept coloring with the wrong color. I told her I didn't want her to over coat my nails with the correct color as it would look bad. EXACTLY what I asked her NOT_TO_DO, she does. She coated my nails FIVE times to have look somewhat the color I initially asked for. I ended up with nails coated 6 times +the clear gel. They look THICK, like if an unexperianced person did my nails. I mean this place is not your cheapest nail place. I dont mind paying for my nails. If I want good nails I know I will pay $$$ but, when they are worst on doing nails than my 13 year old daughter. I take that back even my 13 year old daughter knows not to over-coat her nails. The lady gets up and yells she will not do my nails anymore. I am like FINE_LADY. I dont want you to continue doing a disgusting job on me anyways. The wanna-be manager comes and she starts giving me more B_S its like can they JUST ADMIT they did a horrible J.O.B!!!!! like please, just admit. IF you do and apologize for not listening I am even willing to pay full price and tip you. But, NO! later on as the girl sitting next to me agrees of the ugly job and tells them I kept telling the nail girl to not over-coat. She agrees the job is horrible she asks to give her another 30 minutes of my time to do a better job. Like, REALLYYYY you make be mad by denying your disgusting job and than wants me to give her more time. NO, LADY!!! I tell her I am paying for the material of the nails, but not the job. She priced the material at $28, like I am naive and not know that is the price of the full case of nails they buy. I say I am giving you $20 (I am still trying to pay something). She says, let me correct myself. She YELLS...NO!!! I am like here GO CHARGE, like i have more time to waste with you. Charge the $28...she is talking about me while I am standing in front of her in her native language. Like have manners and speak English. I am Hispanic and not even I do that, that is plain RUDE. I walk out as I am tired of dealing with them and leave my friend behind with my card to pay. My friend later says, she kept telling other customers I wanted a FREE JOB. REALLY lady, I wanted a FREE JOB. YOU should be ashamed of yourself speaking of your customers behind their backs. And still OVER_CHARGING people for bad jobs. Would I come here again? NO, thank you! ALL they have going here for themselves is the decor and wine selling (I wonder if they are even allowed or have a proper permit to to sell alcohol). Anyways- I am going off topic. I wouldn't go to a place where they wont admit when they are wrong and try to fix it, before they screw the job worst. I hope the manager or owner reads this and talks to their employees on proper customer service and pep talks to them about admitting and listen to the customer as soon as they voice that something is wrong. Read Less