Good listeners and lots of selection and chairs. Most people were getting pedicures while I was there. Worth a shot if you are looking for a new place to get mani-pedi in Auburn without an appointment. There is a table for you to sit and let your nails dry in the table! Read Less

This is my favorite nail salon in the area. The nail technicians are friendlier than most nail salons and they make sure the equipment/pedicure tubs they are using are sterile, which I appreciate. I havent been dissapointed with any of the pedicures I've gotten here, and the polish always lasts a long time, which is rare for me. Read Less

My first set of gel nails that I got were totally messed up by Nancy...crooked nail, not shaped or filed down, big & chunky and unnatural. I went back to complain and Helen was fabulous and fixed them all so they were natural and felt normal. I'll be going back to Helen for sure. I've also had pedicure by Fiona. I would have work done by both again. Love the comfortable atmosphere. It's a happy place. Read Less

I've been coming here regularly for about two years.  It's usually busy (and good for them), but always spotlessly clean, good equipment, nice non-annoying music, a restroom that doesn't make you question your Hep C status and all of the ladies are pleasant and proficient.  I've never been pushed on upgrades, ever.  They ask me what I want, I tell them, they tell me the extra cost if it's something special (like a particular design on toes) and that's that.  I've never been clipped or over-done in any way, they are always accommodating if I'd like the spa water a little warmer or cooler, and they're great about squeezing me in if/when I show up without an appointment.I'm a veterinarian in private practice, I don't always know when I'll be finished with work, but I try to show up when they aren't as likely to be overwhelmed.  They are always welcoming, but (hey, here's a revolutionary idea), I'm nice, polite and I tip really well ($15 for acrylic fill and gel pedicure, $20 if they clearly went the extra mile to squish me in).  Lo and behold, they go out of their way, will stay open past closing time, and they remember my name and how I like my nails and toes done.  A couple extra bucks well spent even when I can make a regular appointment, and very very well spent if I'm overdue to get my nails cleaned up, couldn't make an appointment ahead of time and got taken care of by these nice ladies anyway. Read Less

The BEST nail salon in auburn... by far. Helen and her husband are the sweetest. They do get very very busy so I would recommend going when they first open unless you want to wait; especially on Saturday and Sunday. They have the newest most hygienic pedicure chairs that I just love! Don't go anywhere else! Read Less

I got gel painted on my nails for $15! Great deal and they did a nice job. Then, I didn't plan on it but decided to get a pedicure. They were very accommodating and it was sooo relaxing. I got a French pedicure and it looked fake it was so perfect. I will definitely be going back! Read Less

I love this place.  They're good at what they do (pedis, acrylic, wax), always accept walk-ins, and Helen always remembers your name.  I've been going here for 3 years, and think they're great, no matter which girl you get!  I've had nails done by several different ladies, and I'm pretty particular.  Tina is very meticulous, Gwen is great at nail art (fast, too).  Pretty much can't go wrong. Read Less

Came here with four of my friends the Friday after Thanksgiving. We had an appointment and they were ready for us. We all got pedicures and the ladies were very nice. The place is very clean looking and they had lots of polish to choose from. They were very busy, which to me is a good sign. Their chairs all worked and we had a great time visiting and relaxing. Read Less

Lucky Nails on Elm is friendly and accommodating !I've been there alone and on Mother /Daughter visits and Girls Day! I've made appointments AND dropped in for Emergency fills! I've had most all the Ladies and I Love Lucky Nails! They even recognize my voice on the phone! You should check them out!! Read Less

Took my daughters here for the first time about a month ago.  Quality is good.  They were VERY busy so it took a while for us to all get done.  Overall great experience.  Would definitely recommend this place. Read Less

Very satisfied with the mani/pedi I received today and am actually quite confused on why this place only has 3 stars. Being a Saturday, the place was pretty packed, but there were 3 pedicure chairs available. I was able to get both services done at the same time which was awesome. I recommend that you simply make an appointment if you are impatient or have lots of errands to run in the same day. They do a great job here and don't deserve a bad rep. I am grateful for the service I received today and will be coming back in the near future! Read Less

This is the 2nd time my mom and I have been here and both times have been equally satisfied . they were a little busy today a we made an appointment and came back an hour later... They took is 15 minutes earlier than our time slot which as nice and even threw in a few extras for my mom for her birthday. Definately love this place and the prices are just right. They did a remodel and everything is perfect. Comfy chairs SUPER CLEAN. I watched them disinfect the tubs and run the chairs in between clients.  state board approved in my eyes. Love this place. Will definately keep coming back! Read Less

I checked this place out last month and was really hoping for a great spot for my monthly mani/pedi's!!! But clearly, by the glaring one star rating I have boldly screaming above this review, that is not the case! In fact couldn't be further from it!To be pithy...they pack in too many people at once...they don't have enough employees to accommodate all the customers! So when you are getting your services they are so stressed out about the people waiting that when you're the one in the chair you can't even relax and enjoy yourself! During my manicure, they didn't tell me that my buff to a shine on my fingernails...that normally everywhere else is less expensive than polish~was actually $5 more! Now $5 isn't the end of the world...but to pay more for a service that typically costs me less everywhere else rubbed me the wrong way! They were pretty unapologetic about it and in fact, they were going on and on about how that is actually worth more!! Since they didn't tell me until we were finished, I had no choice but to pay the up charge...but I was annoyed.So this month I figured I would just get my manicure without the buff to a shine portion and get my pedicure. But as they exhibited last month, they are lame with appointment management!! So like I said in my tip:  Don't bother having an appointment! I had an appt for 4:45...waited until 5:05 and it was clear I was no closer to my services than when I walked in! I finally just got up and walked out...they noticed but didn't seem to care! I wasn't thrilled with my visit last month,  but it's close to home and was hoping for a better second visit!! Twas not to be! There won't be a third trip!! Read Less

Well the guy who answers the phone who I will assume is the owner is not friendly at all.  The place is plenty big and seems to be clean.  The lady who serviced me was friendly enough but was not the most skilled pedicurist.  I chose the Deluxe option and found it to be a bit light on the deluxe part.  The spa chair I was placed in did not function completely.  I did notice other pedicurists trying to push extras and higher end services.  Ok back to my pedicure.  The massage was pretty bad.  I usually go with the most expensive option so that I can get a good massage as well.  So over all I was disappointed in my experience.  But I am here for a fire and my feet have been hashed while here so I am glad to have them worked on no matter how bad my overall experience was. Read Less

WORST MANI AND PEDI EVER. People who give this place 5 stars are idiots. This place is shitty shitty shitty. Pedicure was crap, and paint was on my skin...and the manicure was horrendous. The lady got nail polish all over my cuticles and cut me! I told her to take it off, and there she began to create another mess. DON'T COME HERE! You're better off doing it yourself. Read Less

THE WORST MANICURE I'VE EVER HAD IN MY LIFE!I got a pedicure and shellac manicure here. 1. My pedicure water was freezing cold! FREEZING. Really? It's 50 degrees outside and raining. When I told her it was cold she proceeded with rinsing my legs with boiling hot water. Wtf? If it wasn't bad enough she was on the phone the whole time! What should have taken 45 minutes took an hour and a half? I told her I had a party and needed to be out quickly. She reassured me she could do it.2. Little did I know that by telling her I needed to be out quickly that she would take shortcuts and wipe her snot on her hands and proceed to touch me. Grab a tissue!3. She said she wanted to give my feet a food scrub and I figured I needed it so why not? I can barely walk because she scrubbed my feet off into oblivion. She said I was lucky to get her because she's really good at removing cuticle. She did such a fantastic job that she cut off my flesh as well. I mean if you're going to hurt my feet you might as well cut it into a nice shape not jagged little pieces. She did the same on my fingers.4. This is the worst shellac manicure I've ever gotten. It's bubbly, uneven and my whole nail bed is not covered. It's really thick and it's on my skin so these guys will probably be peeling or chipping off by tomorrow.All in all I spent almost 3 hours here, left with an hour and a half to get myself and multiple people ready for a party. Worst 55 bucks I've ever spent in my life. Crappy pedi, crappy mani, crappy paint job and stinging toes and fingers. I call this experience an epic fail. It's so unsanitary here that state board should be called. Read Less