After Onzen advised me they were no longer doing nails I called Pari, who does my facials, and asked her for a recommendation. She had recommended Onzen and I trust her judgement. She recommended Na... Read More
After Onzen advised me they were no longer doing nails I called Pari, who does my facials, and asked her for a recommendation. She had recommended Onzen and I trust her judgement. She recommended Naveana, commenting on its cleanliness, although she couldn't remember the name. But she told me it was in the same block as Renée's Chinese restaurant, on the same side of the street. That made it easy to track down and I called yesterday to schedule an appointment. I could get an appointment at 1:00 or 1:30. I opted for 1:30 but ended up there just after 1:00, as Alan and I finished lunch up the street at Sunnyside Up sooner than planned. No problem. I walked in and was immediately assigned a technician, Kim.The space is clean and spare, w/ several pedicure chairs against the west wall and a few manicure tables across the room on the opposite wall. Overhead music was playing, the first two pieces from the Buena Vista Social Club. I really liked that. Kim took me to the last pedicure chair. The chairs are high, w/ arms that lift up for easy access. There are gold-toned heavy plastic bowls w/ built-in water faucets that seem to be part of the chairs, which eliminates the lifting of heavy water-filled bowls. The bowls are covered w/ a lightweight disposable plastic liner and then filled, which is hygienic, because the liner is discarded (recycled, I hope) after each use. The one difficulty for me was removing my shoes and socks because the chair was so high. Kim helped, which I appreciated, but next time I will wear sandals, which are easier to remove and put back on. Kim was gentle and thorough in her work and my toes look and feel good. I don't use polish. When I was finished I went up to the front desk to pay. The cost was $22, $4 less than at Onzen. Tipping is cash only. It's not added to the credit card bill. There are envelopes for the tip. Anna at the front desk tactfully explained their process. She was a little reluctant to schedule my next appt, as they don't guarantee a particular technician will be working w/ you and they don't make reminder calls, but she did. I can live w/o a reminder call, but I'm used to seeing the same person time after time, so we'll see how this system works out. For now, I'm pleased. Despite the unfamiliarity, I felt comfortable here. Read Less