So horrid I am not even sure where to start...I called and said I wanted a pink / white fill, and asked if they do it. I was told yes. It wasn't until the day of my appointment when all my acrylic wa... Read More
So horrid I am not even sure where to start...I called and said I wanted a pink / white fill, and asked if they do it. I was told yes. It wasn't until the day of my appointment when all my acrylic was filed off that I noticed the "white" product they used wasn't even white. When I asked for white to match what I had, I was told that they didn't have it. It would have been nice to have been told that they were going to completely change my nails before they started...The technician never even said hello to me, I think her name was Mimi, in fact after about 10 minutes I asked her if she was angry about something. One word answer, "no", and still no conversation. Top off the rude, unaccommodating attitude toward me with the fact that the was supposed to be white but wasn't white didn't go to the edge of my nails, the color was wrong, the lines were uneven and several nails didn't even match and you get the picture. When I asked her to fix them she told me it was because my fingers weren't the same size...funny, they have never had a problem doing a professional job anywhere else. In addition, I had originally asked for a manicure and pedicure at the same time, but the lady doing my nails didn't respond... After several requests I was told by another lady that was too difficult and that I could have my pedicure after. I have never been to a place that was so unaccommodating. I have been getting my nails done for forty years, and have never had such a botched, unprofessional job done or been treated so rudely. I always tip my technicians $10 but gave her only half that. Now I wish I had given her nothing as she just glared at me and never even said thank you. I clearly will never return, what should have been a relaxing experience with a professional job was extremely stressful. I'm sorry I paid, as I had to go get my nails fixed somewhere else. Read Less