I've been coming to Great Nails for over a year and the owner and staff has excellent customer skills. They always make my visit great. I would recommend them to everyone I know. Thank you guys for making me feel like my second home. See you soon. Read Less

Management is very rude. Its a younger woman im particular that i am speaking of but i believe she is the owner. She is very rude and very pushy. I have witnessed how rude she can be with other customers but today i have experienced it first hand. My pedicure was fine but the polish job was very poor and when asked to fix they seem annoyed. I will never spend another dime here. Read Less

This was my favorite nail salon at one point before they got new owners. The owner now is Tammy and she is by far the rudest nail tech I've ever came across. I tried to remain a loyal customer even when she became the owner and put up with her bullshit and rudeness up until today. She had the nerve and audacity to call me CHEAP in front of everybody in the salon!! Why you ask? Because I was told by one of her employees that the French full set I requested would be $30 plus $25 for a basic pedicure. I got my pedi first then went to Tammy to do my full set as usual. Now I know Tammy likes to change up prices on me or surprise me with a high bill when she's finished so I knew to ask to confirm the full set I wanted would be $30. When I asked her if it would be $30, she responded with, "No. it's $35." I simply told her that her employee just stated that it would be $30 (which is average for French tips) and she went ballistic! She went off on me telling me the board reads $35 and if I wanted it done that's how much it would be. I said it was fine, I'll pay $35 but your employee told me $30. She continued to go off on me and said, "why are you so cheap? You always do this. It's just a few dollars and you're always so cheap!" Like wtf?? Are you joking me?! You're the one who charges those "few dollars" for every little thing and you have the nerve to call ME cheap?! At least I'm always willing to pay for it. She obviously took me asking about prices  before services were done as me being cheap?! When all I'm doing is making sure I'm not paying a ridiculous amount of money for a full set! Which anybody should have the right to do without being judged for! I tried to just sit there and let her do it for the price she wanted but she continued to talk shit and call me cheap as she was working on my nails and I couldn't take it anymore. I told her to just forget my nails and that I wouldn't tolerate her treating me so terribly as she worked on my nails. She then told me to just pay for my pedi and to never come back. (Which I obviously would never come back hence the reason I made her stop). As I paid $25+$5 tip I made it clear that the tip is for my pedicurist. She then told me if I wanted to continue services then it would be $35 for her to do it or $30 for the employee who told me differently to do it. Like are you kidding me? Hell no! I'm no longer giving you any of my business! Bottom line, whether a customer is being "cheap" or not, you don't treat loyal customers that way who have been coming there for YEARS and brings you business on top of that! She must've been on her period or is going through menopause because she was the rudest she's ever been to me since I've met her there and all I've been is nothing but nice to her! Read Less

I stopped by here for a quick polish change on my nails and toes. That's it. No mani, no pedi, and no one ahead of me but it still took an hour. That's ridiculous. The guy who painted my nails painted the color on so thick and chunky you wonder whether he ever even went through esthetician training. He went over them 2, 3, 4 times and not in 2 swift strokes but many short, random ones. I feel like my polish is just going to slide off as soon as I rub my nails against something. And for $20? I feel cheated. To make matters worse, I couldn't tell the man "that's enough polish" because NO ONE HERE SPEAKS ENGLISH! All they can say are numbers and make gestures. "You check $20" (my total is 20 dollars) "Sit five" (please dry for 5 more minutes) I asked for lotion and the lady just held up 2 fingers. I asked, do you mean wait a couple more minutes? For lotion?? She nodded. By this point I was so irritable I just face-palmed and left. Read Less

I brought in a photo of beach themed nails and they did them soo perfectly. I couldn't have gone to a better place and I won't use any other place again. They even went to great lengths to hand make the starfish and snail shell. I am so pleased with the finished product. Read Less

I would not recommend any one to go and get any services from Great Nails. They were very rude and unprofessional towards me because I did not like my nails. I was so appalled and disgusted with the manager. She snatched my hand and tried to file my nails. After I seen my mother in laws nails I did not want her to file them either. As I tried to retrieve my hand back the manager did not want to let my hand go. The way my nails looked I felt like I should not have been asked to pay. The story ends with the manager snatching my hands trying to cut my nails off. The police were called because I did not want to pay for a horrible unfinished job. I hate going to any place of business where the people that work there have no integrity and customer service. With that being said don't waste your time going to this nail shop. If I could rate them with no stars I would. Read Less

I am thoroughly displeased with the services I received at Great Nails. I have been getting my nails done on a biweekly basis for over 10 years and this by far has been my worst experience. The staff was not professional or skilled in any basic techniques. After hearing a positive review, I went in for an overlay and a pedicure (two very simple request). After spending hours in the salon the finished product was far from "Great". I would never recommend this establishment.Read Less

I've been there atleast three times before this and it was a great experience. But... this time my nails look so ridiculous my right hand nails look wider and sharper (stiletto nails) while my left hand nails look smaller and dull. Now I know some of you are saying why didn't she say anything!? As a matter of fact I did and the lady tried her best to fix them but still there wasn't any compensation or a discount offered. I spent 50$ and I've could've did my nails better then this and I know nothing about acrylics smh Read Less

Very rude I haven't gotten my nails done there which I won't now I went to look at prices because I'm comparing to other prices wanted to take a pic to compare and the lady was like "you can look but don't take pic" after she said that I got pissed and walked out without saying anything because I was so mad, that was extremely rude and will never go there for my services Read Less

Worst shellac manicure I could have imagined!! I came to this place after reading some reviews. My best friend from out of town was visiting and we decided, spare of the moment, on this salon. BAD decision. First, the owner, Michael did our simple manicure. He did not touch our cuticles and when it came time to file and buff our nails did not even tells us to wash our hands, he just put the shellac over all our nail grit and clippings. Second, he painted on our cuticles. When we were done I expressed how poor of a job I felt that he did and he said he could fix them, Really??? I did not have time to sit for another 30-45 minutes while you or someone else in your salon fixes the crappy job you did. Then, he charges us $35.00 for the "manicure" when I asked where he got this price..not listed on the wall. He just said standard price. Also, no cosmetology licenses posted anywhere. Very horrible salon and they sell knock of MK purses and cheap shoes. I should have known better. Read Less

First I called, the lady that runs the place or the secretary hung up in my fsce while I was asking questions. Once I made it there, I wasnt acknowledged for at least 20 mins. I sat there and watched four ppl who came after me be serviced. Once the lady finally did approach me, all I got was a "what are you here for?" I sat waitinf for a full set for another 47mins. I finally stood in the middle of the salon and waited while she laughed with women who werent getting anything done. Finally after Id put my polish choice back and gathered my things,I advised her I was done waiting without any type of acknowledgement or service. She stood with her finger between her teeth,looking at me like a four yr old. Not so much as an apology for my inconvenience. Worthless. Read Less

Came here for the first time yesterday. I got acrylic overlay on all but two of my nails, which needed tips because they broke so short. The gentleman who did my nails did exactly what I requested, and didn't try to push any upcharges like gel polish or anything on me, and I love how my nails look. Prices were good, and I will definitely come back here! Read Less

Rodney is a great hair dresser. He did my hair at Dillard's and I followed him here. I can't recall his pricing, but it's definitely on the reasonable side--around what you might pay at a place like Regis.I am very impressed with how professional he is. He takes the time to ask & really listen to what you want & confirms what he is going to do.I got highlights, lowlights, and a cut. He does excellent color.The nail salon part looks fairly nice. I'm hoping to get my nails done there next week. Read Less

I visited Great Nails on Thursday, 7/19/12 to have a pedicure done and have French tips put on after reading the great reviews. The atmosphere itself, while clean, feels cramped and cluttered, but I didn't mind. My pedi went off without a hitch, but when it came time for the acrylic to be put on, it turned into a nightmare. The tech, whose name I never learned, cut into the cuticles so deeply that he drew blood on no less than seven fingers, and went right on with putting the acrylic on. On several nails, including both thumbs, both middle fingers, and one ring finger, he chose tips that were not wide enough, leaving a portion of my own nail visible at the edges. The acrylic work was sloppy as well, as he left a glob of it under one nail, and three days later, the edges already look terrible, as if the acrylic is coming off. All in all, my fingers were very sore for the day and day after because of the damage done to my cuticles, and not worth the $60 plus the tip (why on earth did I leave a tip?) I paid. I was severely disappointed, and I will never ever return. I suppose I should be thankful I didn't get an infection. Read Less

I dropped in here to get a mani-pedi and it was pretty good!They were super busy when I arrived around lunchtime but there was an available massage chair so I got to sit and get my back kneaded and feet bubbled while I waited, and the shop is close enough to the AT&T store that you can use their free wifi too! The staff overall seems chatty and nice without being intrusive, which I really appreciated because I tend to zone out during haircuts and nail stuff.Anyways, I got Mike, one of the owners for my treatments and I think he did a great job, especially since I'd chosen a neon polish, which are usually awful to apply evenly. I even learned a new trick for cleaning up my cuticles! So far my mani has 100% survived me washing my hair (my hair is like the great nail destroyer) so I think this shop's a keeper. :) Read Less

Very nice and friendly but when I left the acrylic on the sides of my nail (the tip) was soft so of course they broke off by the next day.  Im not sure how the acrylic didnt set up but I probably wont be going back. Read Less

Love this one. Great people, professionals at nail work in every way. Have went here for years and will never change as long as my favorite guys are there. Owners are super nice, they keep the place clean and the staff are good at what they do. Read Less

Love this one. Great people, professionals at nail work in every way. Have went here for years and will never change as long as my favorite guys are there. Owners are super nice, they keep the place clean and the staff are good at what they do. Read Less

It was really nice and really clean, though I thought it was going to be terrible since I walked in with my best friend and there was an overwhelming smell of alcohol. When you go sit down though it wasn't bad at all. Their massage chairs are a little funky too, but the workers were very nice. It was weird though because my best friend and I went and both got pedicures and the two ladies did two different things at times. So that was kind of weird. Then when we went over to the 'toe dryers' the ladies just kind of left us.... We sat there for about half an hour (though it was also pouring down rain outside) before we finally got up and paid. Not that I need anyone to tell me what to do all the tine it was just a little odd. Overall it was a really nice place and I'm glad with the job they did :] definately going back Read Less

This place is awesome. I LOVE going here. The employees are really cool, professional and fun. This place is CLEAN, and they have enough talented people there so that you dont have to wait long. I LOVE GREAT NAILS....BEN is the best! Read Less