Back in January, I really wanted to check out Jeniza Nails.Very close to my house, the salon appeared to be very beautiful and clean, reasonable prices and amazing pictures of their work on Yelp. I he... Read More
Back in January, I really wanted to check out Jeniza Nails.Very close to my house, the salon appeared to be very beautiful and clean, reasonable prices and amazing pictures of their work on Yelp. I heeded reviewers' advice to book an appointment in advance, so on a Thursday, I called and booked a gel manicure and a spa pedicure no problem at all. Saturday, January 10th 2015 comes around, and after meeting up with friends for breakfast and a hard day of training at the gym, I was ready for some pampering. First off, I love it when these types of nail salons accept appointments - As someone who is unabashedly Type A . . . AWESOME! But can you stick to them? Most can't. I sat in the cramped waiting area for almost 20 minutes past the set time. That's OK though, I get that sometimes appointments can run over. So during that time I was able to scope out and pick from their vast collection of gel and regular polishes, and best believe, Jeniza has quite the stash. Finally get called back to a nail station, and I don't get a hello, what's your name, etc. from my technician. Just one of the dirtiest looks I've ever received from someone in a nail salon. Was it because I was decked out in yoga pants with a hoodie and no make-up? I tend to notice the customer service I receive is a bit on the doucherific side when I don't wear make-up, which says a LOT about our society. Give me freakin' break, I was there to relax, and had showered. At any rate, I had to ask her name to learn it was Debbie. While she did beautiful work, it was very uncomfortable with the awkward glares and minimal conversation. "What kind of shape?" "Squoval." "Shorter?" "Sure." *aggressively busts out nail clippers and goes to town!*And don't even get me started about the technicians engaging in a diss session about a very pregnant client that had been in earlier in the day. Fully inappropriate in the presence of clients. I'm not going to pretend this never happens in any business, but please have a modicum of professionalism and do so privately amongst yourselves. The tools that were used on my hands were pulled out of a drawer, and not from a sterilized package. Also, whirlpool jets, I won't even get started on why those things are absolutely filthy and a health hazard. While the salon is beautiful, the work is solid and the colors selection is vast, risking my health Β and the lack of respect isn't worth a return visit. There are plenty of other nail establishments in the Valley that won't treat their paying customers like an absolute inconvenience or openly trash talk them. Two stars for Debbie's beautiful work . . . That's it. This is only my experience. Read the reviews, view the photos and make an informed decision. Read Less