First time at the salon. I feel like they rushed... a couple of the gel topcoats they missed on my nails and there were pieces of fuzz in the acrylic. Was not really friendly or talkative and did not use a topcoat on my toes. The salon was not busy at the time and still rushed my service and charged $80 for a basic fill and basic pedicure. I will definitely drive further to get better service. Read Less

Incredible experience! Such friendly staff and really clean environment, especially with pedicures because they put a plastic wrap around the tub to keep it extra clean. The massage they gave was so relaxing and they didn’t rush at all. Nails were painted perfectly. I brought my mom and dad to get our toes done and we will definitely be back! Read Less

I had the best acrylic and gel nail fill and polish I have have experienced in 20 years (in numerous salons including much more expensive ones across the country). This salon and the owner’s skill tops them all. I plan to have him do my nails every time I am in the Surprise AZ area. This couple is the best! Read Less

Nice. Friendly people. Love the decor and the tvs were on a nice quiet station with closed caption and easy to see. Pedicure was fabulous with hot stones and i also got tips for my nails. Wonderful job and looks great. I'm going back. A hidden gem. Read Less

I went at 9:15 am, and the place already smelled of shellac, enuf so it hurt my eyes.  Anyway, i needed a pedicure desperately, so stayed.  An older lady came out who didn't speak English, so didn't understand when I said it hurt... or anything else.  She cut my nails at different lengths, and she took  her metal (i call it grater) and started scraping bottom of the feet, and I said I don't like that, so she rinsed it off and put it back.  didn't even sanitize it.   Then she did the sugar scrub, and she hardly used any, so it didn't feel like a real sugar scrub.And then when i left early, they still charged me the full $25. Read Less

My best Girlfriend wanted to take me for a pedicure for my Birthday. We found this salon on Yelp, with great reviews and we are so glad we did! I had a wonderful pedicure with Tam. His wife Michelle did my Girlfriend's pedi & mani. Tam and Michelle gave us amazing, friendly service and we now have new friends! They moved to Arizona from Anchorage, Ak (4 years ago) so we had lots to talk about, since I was born and raised in Anchorage (65 yrs ago) and I met my Girlfriend in Anchorage 35 yrs ago! Plus, it's Tam's Birthday today too! After they work all day at the salon today, Tam said he wants to go to Red Lobster for his Birthday dinner. What a sweet couple they are. And they have 3 very well behaved kids as well! Happy Birthday Tam! And thank you for the wonderful experience Tam and Michelle! Read Less

My best Girlfriend wanted to take me for a pedicure for my Birthday. We found this salon on Yelp, and we are so glad we did! I had a wonderful pedicure with Tam.  His wife Michelle did my Girlfriend's pedi & mani. Tam and Michelle gave us amazing, friendly service and we now have new friends!  They moved to Arizona from Anchorage, Ak (4 years ago) so we had lots to talk about, since I was born and raised in Anchorage (65 yrs ago) and I met my Girlfriend in Anchorage 35 yrs ago! Plus, it's Tam's Birthday today too! After they work all day at the salon today, Tam said he wants to go to Red Lobster for his Birthday dinner. What a sweet couple they are. And they have 3 very well behaved kids too!  Happy Birthday Tam! Read Less

So happy! I've been in the area for five years and have gone to two other places consistently. Never happy. I took a chance here and it was so worth it!! They were so nice, my nails shape was PERFECT, and they constantly asked if I was ok. No other nail salon has asked my name and made conversation with me. I felt welcomed and I got what I wanted. Found my permanent spot! Read Less

Yesterday was the first time that I went to Vicky's and my experience was great. The staff was super friendly. Plus my nails and pedicure looks great. I highly recommend this place to anyone who is looking for a great manicure and pedicure. Read Less

My daughter and I went to Vicky's today and had a great experience. All the people who worked there were very friendly and professional. The girl who did my pedicure did an excellent job and my daughter's gel nails are beautiful. Thank you for a wonderful, relaxing experience! Read Less

You can ignore ALL of the reviews prior to 2016, when Tam and Michelle took ownership of the salon. I have been to most of the shops in this area, and not one compares to this. Tam and Michelle are amazing and provide the best customer service. And Tam does the best cuticle work I've ever seen!!! Thank you both for making me feel like a friend to your family!!! Read Less

I've been trying to find a salon that makes you feel good about being there. My first time was very nice. They were knowledgeable, respectful, attentive and friendly. I enjoyed my visit and will be back. Read Less

I have been going to this salon for two years....regularly in the fall and winter and have become very spoiled by Tam and Michelle. They each have a way of being devoted to each customer and I could never dream of going anywhere else! Read Less

AWESOME! I have been a regular at this salon and after all this time, I still feel as special as I did on my first visit! Tam and Michelle know exactly what I like and never once have I had a cut or burned cuticle which is a big claim. They have a great following of devoted customers which is testament to the great service! Read Less

Outstanding service! My pedi was amazing and totally worth every penny. Nail tech took her time, nail polish was painted on perfect. No sloppies, nails were also filed nice and neatly. Been to almost every nail shop in Surprise and nothing like this place. I will definitely be back again. Thank you! Read Less

Brought my friend to this family run nail salon for a birthday treat. We got the VIP spa pedicures ($35) which included salt scrubs, warm lotion massage and a hot paraffin wax treatment. Xioang worked on my feet while her son-in-law worked with my friend. They were extremely attentive and offered us both bottles of water as we began our services. They adjusted the water temperature to our liking (I'm from the east coast and like hot water for my pedicures, something I've discovered is not so common in the desert!). The soaking basins were all lined with disposable liners for sanitary purposes.  Xioang was like an artist in her attention to detail even on my simple one color application, making sure that there was no bleed of the polish on my skin. When we finished our manicures we were welcomed to stay as long as we liked to let our toes dry. I found this location reasonably priced and the service exceptional. Read Less

My first time here and it was great.  They are very clean.   I could understand everything that was said.  Which is a plus.   They did good work.   I did not feel rushed even though folks were waiting. Read Less

This place is awesome. They use disposal liners. It is a nice and clean place where I can get good service done. The shop is now under new management and they are really good. I have been to this place many times in the past but ever since the new management came in, the shop has been remodeled and is quite sanitary. Overall, I am really satisfied with my pedicure and manicure service. Thank you so much. I will definitely spread the word around that you guys are the best in town Read Less

Clean salon and reasonable prices. They are quick with services but do a nice job. They've offered to fix a nail if I break one at no charge. Customer service is good. Better than at many of the other salons in the area. The location is a little hard to find if you're not local, but is well worth it once you do. I work close by so I typically stop in right after work on a week day evening. There is always someone having services done, but they are never too busy this time of day. Read Less

Went there yesterday with my 14 yr old granddaughter.  they totally ripped her off.  She has Aspberger's syndrome.  They charged her $73 for a mani-pedi and lip and brow wax.  she had art on her two big does and fingers.  She had asked for a manicure but they did gels on her.  they said they were giving her a $7 discount for working in the area.  After we realized they overcharged her, they wouldn't refund her money unless we brought her back and they took her gels off.  Well, she never asked for gels and we didn't want to take her back.  They were only going t give her five dollars back.  Also, they language of the two men working there was so inappropriate.  They were talking about Bill Clinton and Monica Lewinski and the cigar.  I was so glad my granddaughter didn't know what they were talking about.  Not professional at all.  Very demeaning establishment.  This just happened yesterday. Read Less

Although the service was done rather quickly, going in during the week was a good spontaneous decision. I was the only one in there and had two employees working on me at once. One doing my hands the other my feet. Again although it was done quickly, it was beautiful work and they were friendly. While waiting for nails to dry, a mini shoulder massage was given. I will be returning here. Read Less

What a terrible experience.  I needed a manicure and pedicure so I decided to give this place a try.   I was the only customer.  The place was dirty, instruments were not sterilized.  I saw the woman cleaning out the pedicure tub with a dirty cloth and water. There was so much incense burning I got nauseated.  Someone was sleeping in the back and snoring loudly.  It was the worse manicure and pedicure.  It did not last two days.  Stay away from this place. Read Less

I would rather a bind person do my nails.real shoddy job they don't talk to you they don't make you feel welcomed I won't ever go back to allmy nails are different links and bumpy.they also complained about you in their language is really rude..I wouldn't even give then1do not go to this place the nail salon in Walmart is a lot better. Read Less

Worst pedicure ever.  Got it at 4:30 this afternoon.  Already have one chipped toe.  There is nail color on my skin on top of number of my toes...Vicky herself is very nice,but come on.  Also, price deceiving.  Chart shows $10 for "Classic"  which  I asked for. Callus removal was  charted at $5...in the end my bill was $22   What?!!!!!!!!!!  I even reminder her as she started doing a leg rub that I wanted the first listed pedicure.  I should have complained when bill time came, but it was late, I was tired and I didn't want to appear cheap.  My bad. Read Less

I've driven by this place so many times and kept meaning to give it a try, so I finally stopped in last week.  The only two people in the place were the women who work there and they were chatting away when I entered.   I just wanted to get a quick eyebrow wax, but I was told the girl who does the waxing had already left for the day (it was only about 1pm at the time).  I asked if she'd be back tomorrow and they said yes, so I told them I'd be back at the same time the next day.  When I returned the next day the same two women were the only ones in the store and busy doing each others nails.  I asked about getting my eyebrows waxed and they told me the girl who does the waxing was not there.  I reminded them I had been in the day before and was told she would be there.  Finally the woman I had been talking to said she could wax my eyebrows if I gave her a few minutes so her wax kit could heat up.  Why couldn't she have heated up her wax when I was there the day before??  It took about 10 minutes for the wax to heat and she actually did a very good job on my eyebrows.  The cost was reasonable as well - only $10.  I just wish the service had been better, the two women acted like I (the customer) was interrupting there gossip time.  I might go back to try the $17 pedicure because let's face it - that's a good deal.  To be continued... Read Less

As far as nail salons go, I rate VIcky Nails a B-. I'd much prefer to go to Nail 09 in Mesa (off Southern Ave) but alas, an extra 40 miles for a pedicure and wax is not feasible with today's gas prices. Check it out:LOCATION: right off of Grand Avenue in the Trader Joe/Goodwill shopping area. Do not park in back and walk through laundry area. Park in front. DECOR/AMBIENCE:lately they have been playing this really awful music. How can I describe it? Vietmanese elevator-esque show tunes. Pedicure chairs are a little banged up and patched with clear packing tape. Otherwise, your run-of-the-mill nail spa. APPOINTMENTS:don't bother. I've seen people (including myself) schedule appointments only to wait another 30 minutes when business starts to pile up. DO walk-in, but DON'T expect to be in and out of there if having mani/pedi or fill. My grandma once needed a pedicure and a new set of acrylics put on and we were there over 2 hours. SERVICES:pretty average cost, pedicure is $17, eyebrow wax is $10, fill is $16. One woman (can't recall her name right this moment) gives an excellent eyebrow wax that lasts upward of 3 weeks. Pedicures are nice, no chips, lasts 1 month easily; no smudging, smearing, etc. My complain comes in my Grandma's experiences getting her nails done here. I don't know whether it's her age or what, but it seems like she doesn't get the services she wants and the quality is usually well below what I receive. The nail polish is not applied properly, smudged up on the cuticle or not even reaching the edges of her nails. She was charged for a "new set" of acrylic nails, but the actual "nail" tip was not changed out-- the acrylic was soaked off and reapplied. At full price. STAFF:I really appreciate most of the staff's efforts to make you comfortable and happy. That being said, I feel like sometimes they take shortcuts to get the job done.I'm surprised that after seeing my lovely face several times that they STILL don't recognize me as a returning customer....all in all, I'll continue to go here as I generally receive A-OK services. I'll just be sure to bring a book (or ten) to help pass the time. Read Less