27 Reviews

Cute-icle Nails And Spa

Surprise, Arizona
Reviews
MH
3 Aug 2018
REPORT
This salon was fabulous when it opened. So pretty & clean- it still is. Then new owners. I don’t think they treat the employees nice - they seem to have trouble keeping them. Now most are very new &... Read More
This salon was fabulous when it opened. So pretty & clean- it still is. Then new owners. I don’t think they treat the employees nice - they seem to have trouble keeping them. Now most are very new & inexperienced. The last few times mani & pedi have been very poor. She took a grinder to my toes (regular polish) ?? I said what are you doing “oh it’s ok”. She put a hole in the middle of my big toenail! That is going to take a while to grow out & hopefully doesn’t get infected or ingrown. I’ve been going here since they opened. Close to home. I will be changing salons now 🙁 Read Less
Christine Rice
22 Jun 2018
REPORT
Affordable and they do an amazing job every time! Lynn is the best, everyone there is great, but Lynn is the best! And for pedicures Tony is amazing and he's so gentle!
Carissa Doyle
13 Jun 2018
REPORT
Beautiful nail and spa place. It seemed to be pretty busy however my wait time was not long. By the time I got in the chair and then when I went to check out, it was probably 30 minutes and the nail a... Read More
Beautiful nail and spa place. It seemed to be pretty busy however my wait time was not long. By the time I got in the chair and then when I went to check out, it was probably 30 minutes and the nail artist did a perfect job! Read Less
Jessica Brooks
3 Jun 2018
REPORT
I came here for the first time about a week ago for a fill. I’ve been using the same lady at my old salon for 7 years and since we’ve moved I’ve needed a good salon. I’ve tried several and they’ve bee... Read More
I came here for the first time about a week ago for a fill. I’ve been using the same lady at my old salon for 7 years and since we’ve moved I’ve needed a good salon. I’ve tried several and they’ve been ok, but I was SO happy to find this salon! Evelyn did my fill and I really loved the result. Definitely a wait but that was ok, I didn’t have an appointment and it was a busy weekend. I broke a nail yesterday and came in today to get it fixed. The owner got me right in and fixed up without any wait or hassle. Absolutely recommend this salon!! Read Less
Sandra Gilbert
26 May 2018
REPORT
After reading all these bad reviews i was sceptical about if i should give it a try or not. And I'm glad i did. The guy at the front desk was very friendly and Cindy did an amazing job on my nails (fu... Read More
After reading all these bad reviews i was sceptical about if i should give it a try or not. And I'm glad i did. The guy at the front desk was very friendly and Cindy did an amazing job on my nails (full set) . I had to wait a while since it is always very busy in there but it didn't really bother me. will def. be going back ☺ Read Less
Jenell Zuege
15 May 2018
REPORT
This is the only place I go to get my nails done and they do such a good job! I always have a great experience every time I come here and my nails always turn out great!
Lindsay Byron
12 May 2018
REPORT
I had Lynn the first time for the dip powder. She did great! Than I went back and Andy did them and they are all lumpy, uneven just overall terrible. It sucks to pay $35 for something your not happy w... Read More
I had Lynn the first time for the dip powder. She did great! Than I went back and Andy did them and they are all lumpy, uneven just overall terrible. It sucks to pay $35 for something your not happy with. No attention to detail at all. I will not be coming back. Read Less
L W
6 May 2018
REPORT
Three times I have gone there to get a pedi, and each time I was assured they could take me right away. Not once was I seen in less than 15 minutes. I know this because each time, I walked out at the ... Read More
Three times I have gone there to get a pedi, and each time I was assured they could take me right away. Not once was I seen in less than 15 minutes. I know this because each time, I walked out at the 15 minute mark and went to another storefront. I have asked clearly if they were available. I was once even assured that someone was imminent. But they lie to get you in the seat and hope you don't notice your day wasted. Read Less
Tonya Nelson
23 Apr 2018
REPORT
The staff are amazing husband and wife work so well together!!! Staff are so welcoming I get SNS and they always look amazing!!! Try it! you will not go anywhere else!💅
Maya Standlee
25 Mar 2018
REPORT
I had an appointment at 2. The girl I was supposed to see was send to another client. Instead of letting me know what was going on or switching her, they had me sit there for 30 minutes. I would have ... Read More
I had an appointment at 2. The girl I was supposed to see was send to another client. Instead of letting me know what was going on or switching her, they had me sit there for 30 minutes. I would have probably sat there for 1 hour if I hadn't left. I made the appointment, because the girl I had before did a horrible job and never did the massage part at all. Needless to say, last time. Read Less
Rachel Foster
11 Mar 2018
REPORT
Tony gave an excellent pedicure! Very relaxing and well done! However, the manicure I got from Michelle was rushed and done poorly. I had to ask twice for her to cover my whole nail with polish and sh... Read More
Tony gave an excellent pedicure! Very relaxing and well done! However, the manicure I got from Michelle was rushed and done poorly. I had to ask twice for her to cover my whole nail with polish and she still left part of my nail uncovered. Michelle also did my friends nails and she had the same issues and said it was not a relaxing manicure. Aside from Michelle, the environment and experience was wonderful. Read Less
Ildiko Baksa
20 Feb 2018
REPORT
It is a nice nail spa. Very clean. New owners since then lots of turnover in employees . Some good some not so good.
Davyna Lopez
14 Jan 2018
REPORT
I came here and this is place is clean and beautiful. But the manager is a b****. She treated my mother horribly. She kept telling her what is “in style” instead of simply giving my mother a simple Fr... Read More
I came here and this is place is clean and beautiful. But the manager is a b****. She treated my mother horribly. She kept telling her what is “in style” instead of simply giving my mother a simple French tip mani. My mom wanted acrylic nails. Yes we know gel is in. But my mom wanted acrylic. My mother ended up getting her real nails French tip. And the woman kept complaining on how my mothers natural nails are yellow. Read Less
Pattie Miller
13 Nov 2017
REPORT
I had found my new favorite nail salon _ Cute-icle Nails and Spa. What a great nail salon experience has. The owner and staff were always on site and working with their staff very well. Very good s... Read More
I had found my new favorite nail salon _ Cute-icle Nails and Spa. What a great nail salon experience has. The owner and staff were always on site and working with their staff very well. Very good staff! They listened VERY careful in assessing I needs. The environment is super clean. I always look forward to my pedicure here. Prices are completely competitive. Read Less
Jackson Paul
3 Aug 2017
REPORT
I finally found my new nail place-Cute-icle Nails And Spa OH My God!!They got me in earlier than my appointment was set for. My nail technician did a great job on my pedicures. They had a decent selec... Read More
I finally found my new nail place-Cute-icle Nails And Spa OH My God!!They got me in earlier than my appointment was set for. My nail technician did a great job on my pedicures. They had a decent selection of colors. Cozy and very trendy decor. I feel pampered. I will definitely come here to get my nails done after work.Read Less
Harriet Martinn
31 Jul 2017
REPORT
Cute-icle Nails And Spa is the nicest nail salon I've ever been to in my life! They didn't disappoint to me. They brought to me a bottle of water. They were very meticulous with my nails. And I got ... Read More
Cute-icle Nails And Spa is the nicest nail salon I've ever been to in my life! They didn't disappoint to me. They brought to me a bottle of water. They were very meticulous with my nails. And I got the gel deluxe manicure and pedicure. They really take care of me. The experience is absolutely lovely. My nails look amazing - will be coming back here again soon! ! Read Less
Ceridwen Wilson
31 Jul 2017
REPORT
Cute-icle Nails and Spa is the nicest nail salon I've ever been to in my life! AMAZINGGG! I only needed a manicure so they were able to take me in as quickly as I walked in without a prior appointme... Read More
Cute-icle Nails and Spa is the nicest nail salon I've ever been to in my life! AMAZINGGG! I only needed a manicure so they were able to take me in as quickly as I walked in without a prior appointment. Staffs were very friendly and fun. And the lady working on me did a super thorough job cutting my cuticles! They really take care of me. I wish I could give this place 10 stars! ! If you are looking for a regular nail salon to make your home, this is the place, friends! Read Less
Autumn Amada
27 Jul 2017
REPORT
Based of helpful reviews I decided to tried Cute-icle Nails and Spa yesterday. So happy I found this place. I was even offered something to drink while I was waiting. They did a fantastic pedicure fo... Read More
Based of helpful reviews I decided to tried Cute-icle Nails and Spa yesterday. So happy I found this place. I was even offered something to drink while I was waiting. They did a fantastic pedicure for me. They did it wonderful and were very creative. I think their prices are lower than the surrounding salons. We will definitely be coming here soon. I could not be happier !Read Less
ava w.
7 Jul 2017
REPORT
While this was this was the fastest manicure I have ever had it was definitely not the best.  Fifteen minutes from start to finish. No cuticle oil used, nails way too short.  My technician scolded me ... Read More
While this was this was the fastest manicure I have ever had it was definitely not the best.  Fifteen minutes from start to finish. No cuticle oil used, nails way too short.  My technician scolded me for looking at the bottom of the polish bottle in attempts to get the shade name.  I guess it was taking up too much time for her.  She was not pleasant and made me feel like I was wasting her time.  Would you believe I still gave her a nice tip?  I am such a fool This was my first and LAST time here. Read Less
Tamerlin K.
4 Jul 2017
REPORT
Very elegantly decorated facility first off! The only nail salon I like in the entire areas. They always do my nails exactly as I like, never argumentative and always patient with me as I am very pick... Read More
Very elegantly decorated facility first off! The only nail salon I like in the entire areas. They always do my nails exactly as I like, never argumentative and always patient with me as I am very picky when it comes to my nails/ toes! Love them!!! Read Less
Rochelle W.
27 Jun 2017
REPORT
I just moved to surprise in November and in that time I've visited this establishment probably 6 times. The pedicure or manicure itself is always good (that's why I'm giving any stars) but the owner i... Read More
I just moved to surprise in November and in that time I've visited this establishment probably 6 times. The pedicure or manicure itself is always good (that's why I'm giving any stars) but the owner is so mean to both her employees and customers (unless she's working directly with the customer which is appointment only for her). The entire time I'm having my nails done the owner screams from the front of the shop to the back at her employees. It ruins the relaxing environment and Cleary makes the employees uncomfortable as they begin whispering anytime she yells. Anyways, my sister and I waited 45 minutes a few days ago for a pedicure. We ended up leaving because the owner was so extremely rude to us. Our feet were put In water that was cold it was extremely busy so I tried to get someone's attention to warm it  and the owner heard and said "we don't soak until you're ready for the pedicure cause you'll wrinkle". I reply"Ok but I have water and it's cold" "yeah we have a method we know what we are doing" so I remove my feet as cold water isn't pleasant. She walks by and yells "seriously NOW you don't want to soak?!" I again explained that the water is cold that we've been in water for 20 minutes. She laughed and walked away. Finally 20 minutes later still no pedicure (which Normally is fine but we weren't told about the wait) we decide to leave to which she yells again "we just wasted water on you this is why we don't soak customers till they're ready for the service" for a THIRD TIME I tell her we didn't ask for water just for warmer water. She doesn't listen and we leave. Never going back. It's a shame because otherwise it's clean and friendly but the owner is terrible Read Less
Sue C.
27 May 2017
REPORT
I've been going here for over 6 months, very clean and the staff is awesome! Thanks Liz and Kelly!
April I.
20 Apr 2017
REPORT
This is the new nail place over by Sally Beauty Supply by the new Walmart on Waddell and the 303. The space is pleasing to look at but it is a little cramped inside. The layout is perfect if you had a... Read More
This is the new nail place over by Sally Beauty Supply by the new Walmart on Waddell and the 303. The space is pleasing to look at but it is a little cramped inside. The layout is perfect if you had a group of friends that want to get pedicures or manicures together since 10 of the pedicure chairs are along a rounded wall and there are two large circular manicure stations in the middle so you can face each other a little better. The workers were not overly friendly or chatty and were pretty quick.  They did offer us water.  We had the $33 manicure that was supposed to take 40 to 45 minutes (as stated on the menu) and I believe that from start to finish, we were in and out of there in 40 minutes.  Overall, it was a good experience and I will definitely use this place for when a group of us wants to go together. Read Less
Hayley F.
14 Apr 2017
REPORT
They have a very elegant spa area offering anything with nails to waxing. They are fairly priced in comparison to their competitors. Whenever you go in they seat you right away. Even as a walk-in i ha... Read More
They have a very elegant spa area offering anything with nails to waxing. They are fairly priced in comparison to their competitors. Whenever you go in they seat you right away. Even as a walk-in i have never waited more than 5 minutes to be helped. They work efficiently under pressure and get you out quickly. My nails look beautiful for weeks afterward without chipping or flaking off. Any and all techs there will do an amazing job. Read Less
Brandi S.
5 Apr 2017
REPORT
I've been coming here since they've opened. They always do a great job. Some workers should be avoided, like Diana. She doesn't speak much she just yanks your hand or hits your foot. I guess it's a bi... Read More
I've been coming here since they've opened. They always do a great job. Some workers should be avoided, like Diana. She doesn't speak much she just yanks your hand or hits your foot. I guess it's a big problem if you ask them to grab you certain colors you've found on the ring of nail colors. They should really work on their presentation rather then being so snotty or looking like the customer is a huge inconvenience. If you don't like where you're working then leave! Find another occupation. Seriously. Other then that, the owners are always really nice. Only thing is the lady owner yells things out and she doesn't really have a filter. Read Less
E. Donavon Walcott
10 Feb 2017
REPORT
I have been going here for a little over a month. My nails are great and strong. I have a very active job and I use my hands for a lot of physical work. I have never had a nail fall off or break. ... Read More
I have been going here for a little over a month. My nails are great and strong. I have a very active job and I use my hands for a lot of physical work. I have never had a nail fall off or break. The staff is extremely nice, funny and friendly. Everyone in this place, including customers are happy chatting away and having a good time. The owners (husband and wife team) are down to earth, and happy to chat with you. Love it! Read Less
Lorna W.
10 Jun 2016
REPORT
This is a BEAUTIFUL newer salon off the 303 and Waddell.I dropped my aged minivan off at BigO Tires for some life support and wandered over to this salon to pass the time.At first I was struck by how ... Read More
This is a BEAUTIFUL newer salon off the 303 and Waddell.I dropped my aged minivan off at BigO Tires for some life support and wandered over to this salon to pass the time.At first I was struck by how well laid out it is. No need to bump into people, there is space galore. Then I saw that some of the familiar faces from other local salons are now here. So I felt in very good hands.This salon is moderately priced. I appreciate the lack of TV screens and the addition of relaxing spa music. It is a very relaxed atmosphere and I look for that specifically. There are salons I will never go to again because of the music and/or TV blaring. I will be back! Read Less
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Please call
(623) 546-0456
16840 West Waddell Road
Surprise Arizona 85388
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-18:00PM
Sunday
Sun
11:00AM-17:00PM
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Cute-icle Nails And Spa

Surprise, Arizona
(27)
16840 West Waddell Road
Surprise Arizona 85388
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-18:00PM
Sunday
11:00AM-17:00PM
MH
3 Aug 2018
REPORT
This salon was fabulous when it opened. So pretty & clean- it still is. Then new owners. I don’t think they treat the employees nice - they seem to have trouble keeping them. Now most are very new &... Read More
This salon was fabulous when it opened. So pretty & clean- it still is. Then new owners. I don’t think they treat the employees nice - they seem to have trouble keeping them. Now most are very new & inexperienced. The last few times mani & pedi have been very poor. She took a grinder to my toes (regular polish) ?? I said what are you doing “oh it’s ok”. She put a hole in the middle of my big toenail! That is going to take a while to grow out & hopefully doesn’t get infected or ingrown. I’ve been going here since they opened. Close to home. I will be changing salons now 🙁 Read Less
Christine Rice
22 Jun 2018
REPORT
Affordable and they do an amazing job every time! Lynn is the best, everyone there is great, but Lynn is the best! And for pedicures Tony is amazing and he's so gentle!
Carissa Doyle
13 Jun 2018
REPORT
Beautiful nail and spa place. It seemed to be pretty busy however my wait time was not long. By the time I got in the chair and then when I went to check out, it was probably 30 minutes and the nail a... Read More
Beautiful nail and spa place. It seemed to be pretty busy however my wait time was not long. By the time I got in the chair and then when I went to check out, it was probably 30 minutes and the nail artist did a perfect job! Read Less
Jessica Brooks
3 Jun 2018
REPORT
I came here for the first time about a week ago for a fill. I’ve been using the same lady at my old salon for 7 years and since we’ve moved I’ve needed a good salon. I’ve tried several and they’ve bee... Read More
I came here for the first time about a week ago for a fill. I’ve been using the same lady at my old salon for 7 years and since we’ve moved I’ve needed a good salon. I’ve tried several and they’ve been ok, but I was SO happy to find this salon! Evelyn did my fill and I really loved the result. Definitely a wait but that was ok, I didn’t have an appointment and it was a busy weekend. I broke a nail yesterday and came in today to get it fixed. The owner got me right in and fixed up without any wait or hassle. Absolutely recommend this salon!! Read Less
Sandra Gilbert
26 May 2018
REPORT
After reading all these bad reviews i was sceptical about if i should give it a try or not. And I'm glad i did. The guy at the front desk was very friendly and Cindy did an amazing job on my nails (fu... Read More
After reading all these bad reviews i was sceptical about if i should give it a try or not. And I'm glad i did. The guy at the front desk was very friendly and Cindy did an amazing job on my nails (full set) . I had to wait a while since it is always very busy in there but it didn't really bother me. will def. be going back ☺ Read Less
Jenell Zuege
15 May 2018
REPORT
This is the only place I go to get my nails done and they do such a good job! I always have a great experience every time I come here and my nails always turn out great!
Lindsay Byron
12 May 2018
REPORT
I had Lynn the first time for the dip powder. She did great! Than I went back and Andy did them and they are all lumpy, uneven just overall terrible. It sucks to pay $35 for something your not happy w... Read More
I had Lynn the first time for the dip powder. She did great! Than I went back and Andy did them and they are all lumpy, uneven just overall terrible. It sucks to pay $35 for something your not happy with. No attention to detail at all. I will not be coming back. Read Less
L W
6 May 2018
REPORT
Three times I have gone there to get a pedi, and each time I was assured they could take me right away. Not once was I seen in less than 15 minutes. I know this because each time, I walked out at the ... Read More
Three times I have gone there to get a pedi, and each time I was assured they could take me right away. Not once was I seen in less than 15 minutes. I know this because each time, I walked out at the 15 minute mark and went to another storefront. I have asked clearly if they were available. I was once even assured that someone was imminent. But they lie to get you in the seat and hope you don't notice your day wasted. Read Less
Tonya Nelson
23 Apr 2018
REPORT
The staff are amazing husband and wife work so well together!!! Staff are so welcoming I get SNS and they always look amazing!!! Try it! you will not go anywhere else!💅
Maya Standlee
25 Mar 2018
REPORT
I had an appointment at 2. The girl I was supposed to see was send to another client. Instead of letting me know what was going on or switching her, they had me sit there for 30 minutes. I would have ... Read More
I had an appointment at 2. The girl I was supposed to see was send to another client. Instead of letting me know what was going on or switching her, they had me sit there for 30 minutes. I would have probably sat there for 1 hour if I hadn't left. I made the appointment, because the girl I had before did a horrible job and never did the massage part at all. Needless to say, last time. Read Less
Rachel Foster
11 Mar 2018
REPORT
Tony gave an excellent pedicure! Very relaxing and well done! However, the manicure I got from Michelle was rushed and done poorly. I had to ask twice for her to cover my whole nail with polish and sh... Read More
Tony gave an excellent pedicure! Very relaxing and well done! However, the manicure I got from Michelle was rushed and done poorly. I had to ask twice for her to cover my whole nail with polish and she still left part of my nail uncovered. Michelle also did my friends nails and she had the same issues and said it was not a relaxing manicure. Aside from Michelle, the environment and experience was wonderful. Read Less
Ildiko Baksa
20 Feb 2018
REPORT
It is a nice nail spa. Very clean. New owners since then lots of turnover in employees . Some good some not so good.
Davyna Lopez
14 Jan 2018
REPORT
I came here and this is place is clean and beautiful. But the manager is a b****. She treated my mother horribly. She kept telling her what is “in style” instead of simply giving my mother a simple Fr... Read More
I came here and this is place is clean and beautiful. But the manager is a b****. She treated my mother horribly. She kept telling her what is “in style” instead of simply giving my mother a simple French tip mani. My mom wanted acrylic nails. Yes we know gel is in. But my mom wanted acrylic. My mother ended up getting her real nails French tip. And the woman kept complaining on how my mothers natural nails are yellow. Read Less
Pattie Miller
13 Nov 2017
REPORT
I had found my new favorite nail salon _ Cute-icle Nails and Spa. What a great nail salon experience has. The owner and staff were always on site and working with their staff very well. Very good s... Read More
I had found my new favorite nail salon _ Cute-icle Nails and Spa. What a great nail salon experience has. The owner and staff were always on site and working with their staff very well. Very good staff! They listened VERY careful in assessing I needs. The environment is super clean. I always look forward to my pedicure here. Prices are completely competitive. Read Less
Jackson Paul
3 Aug 2017
REPORT
I finally found my new nail place-Cute-icle Nails And Spa OH My God!!They got me in earlier than my appointment was set for. My nail technician did a great job on my pedicures. They had a decent selec... Read More
I finally found my new nail place-Cute-icle Nails And Spa OH My God!!They got me in earlier than my appointment was set for. My nail technician did a great job on my pedicures. They had a decent selection of colors. Cozy and very trendy decor. I feel pampered. I will definitely come here to get my nails done after work.Read Less
Harriet Martinn
31 Jul 2017
REPORT
Cute-icle Nails And Spa is the nicest nail salon I've ever been to in my life! They didn't disappoint to me. They brought to me a bottle of water. They were very meticulous with my nails. And I got ... Read More
Cute-icle Nails And Spa is the nicest nail salon I've ever been to in my life! They didn't disappoint to me. They brought to me a bottle of water. They were very meticulous with my nails. And I got the gel deluxe manicure and pedicure. They really take care of me. The experience is absolutely lovely. My nails look amazing - will be coming back here again soon! ! Read Less
Ceridwen Wilson
31 Jul 2017
REPORT
Cute-icle Nails and Spa is the nicest nail salon I've ever been to in my life! AMAZINGGG! I only needed a manicure so they were able to take me in as quickly as I walked in without a prior appointme... Read More
Cute-icle Nails and Spa is the nicest nail salon I've ever been to in my life! AMAZINGGG! I only needed a manicure so they were able to take me in as quickly as I walked in without a prior appointment. Staffs were very friendly and fun. And the lady working on me did a super thorough job cutting my cuticles! They really take care of me. I wish I could give this place 10 stars! ! If you are looking for a regular nail salon to make your home, this is the place, friends! Read Less
Autumn Amada
27 Jul 2017
REPORT
Based of helpful reviews I decided to tried Cute-icle Nails and Spa yesterday. So happy I found this place. I was even offered something to drink while I was waiting. They did a fantastic pedicure fo... Read More
Based of helpful reviews I decided to tried Cute-icle Nails and Spa yesterday. So happy I found this place. I was even offered something to drink while I was waiting. They did a fantastic pedicure for me. They did it wonderful and were very creative. I think their prices are lower than the surrounding salons. We will definitely be coming here soon. I could not be happier !Read Less
ava w.
7 Jul 2017
REPORT
While this was this was the fastest manicure I have ever had it was definitely not the best.  Fifteen minutes from start to finish. No cuticle oil used, nails way too short.  My technician scolded me ... Read More
While this was this was the fastest manicure I have ever had it was definitely not the best.  Fifteen minutes from start to finish. No cuticle oil used, nails way too short.  My technician scolded me for looking at the bottom of the polish bottle in attempts to get the shade name.  I guess it was taking up too much time for her.  She was not pleasant and made me feel like I was wasting her time.  Would you believe I still gave her a nice tip?  I am such a fool This was my first and LAST time here. Read Less
Tamerlin K.
4 Jul 2017
REPORT
Very elegantly decorated facility first off! The only nail salon I like in the entire areas. They always do my nails exactly as I like, never argumentative and always patient with me as I am very pick... Read More
Very elegantly decorated facility first off! The only nail salon I like in the entire areas. They always do my nails exactly as I like, never argumentative and always patient with me as I am very picky when it comes to my nails/ toes! Love them!!! Read Less
Rochelle W.
27 Jun 2017
REPORT
I just moved to surprise in November and in that time I've visited this establishment probably 6 times. The pedicure or manicure itself is always good (that's why I'm giving any stars) but the owner i... Read More
I just moved to surprise in November and in that time I've visited this establishment probably 6 times. The pedicure or manicure itself is always good (that's why I'm giving any stars) but the owner is so mean to both her employees and customers (unless she's working directly with the customer which is appointment only for her). The entire time I'm having my nails done the owner screams from the front of the shop to the back at her employees. It ruins the relaxing environment and Cleary makes the employees uncomfortable as they begin whispering anytime she yells. Anyways, my sister and I waited 45 minutes a few days ago for a pedicure. We ended up leaving because the owner was so extremely rude to us. Our feet were put In water that was cold it was extremely busy so I tried to get someone's attention to warm it  and the owner heard and said "we don't soak until you're ready for the pedicure cause you'll wrinkle". I reply"Ok but I have water and it's cold" "yeah we have a method we know what we are doing" so I remove my feet as cold water isn't pleasant. She walks by and yells "seriously NOW you don't want to soak?!" I again explained that the water is cold that we've been in water for 20 minutes. She laughed and walked away. Finally 20 minutes later still no pedicure (which Normally is fine but we weren't told about the wait) we decide to leave to which she yells again "we just wasted water on you this is why we don't soak customers till they're ready for the service" for a THIRD TIME I tell her we didn't ask for water just for warmer water. She doesn't listen and we leave. Never going back. It's a shame because otherwise it's clean and friendly but the owner is terrible Read Less
Sue C.
27 May 2017
REPORT
I've been going here for over 6 months, very clean and the staff is awesome! Thanks Liz and Kelly!
April I.
20 Apr 2017
REPORT
This is the new nail place over by Sally Beauty Supply by the new Walmart on Waddell and the 303. The space is pleasing to look at but it is a little cramped inside. The layout is perfect if you had a... Read More
This is the new nail place over by Sally Beauty Supply by the new Walmart on Waddell and the 303. The space is pleasing to look at but it is a little cramped inside. The layout is perfect if you had a group of friends that want to get pedicures or manicures together since 10 of the pedicure chairs are along a rounded wall and there are two large circular manicure stations in the middle so you can face each other a little better. The workers were not overly friendly or chatty and were pretty quick.  They did offer us water.  We had the $33 manicure that was supposed to take 40 to 45 minutes (as stated on the menu) and I believe that from start to finish, we were in and out of there in 40 minutes.  Overall, it was a good experience and I will definitely use this place for when a group of us wants to go together. Read Less
Hayley F.
14 Apr 2017
REPORT
They have a very elegant spa area offering anything with nails to waxing. They are fairly priced in comparison to their competitors. Whenever you go in they seat you right away. Even as a walk-in i ha... Read More
They have a very elegant spa area offering anything with nails to waxing. They are fairly priced in comparison to their competitors. Whenever you go in they seat you right away. Even as a walk-in i have never waited more than 5 minutes to be helped. They work efficiently under pressure and get you out quickly. My nails look beautiful for weeks afterward without chipping or flaking off. Any and all techs there will do an amazing job. Read Less
Brandi S.
5 Apr 2017
REPORT
I've been coming here since they've opened. They always do a great job. Some workers should be avoided, like Diana. She doesn't speak much she just yanks your hand or hits your foot. I guess it's a bi... Read More
I've been coming here since they've opened. They always do a great job. Some workers should be avoided, like Diana. She doesn't speak much she just yanks your hand or hits your foot. I guess it's a big problem if you ask them to grab you certain colors you've found on the ring of nail colors. They should really work on their presentation rather then being so snotty or looking like the customer is a huge inconvenience. If you don't like where you're working then leave! Find another occupation. Seriously. Other then that, the owners are always really nice. Only thing is the lady owner yells things out and she doesn't really have a filter. Read Less
E. Donavon Walcott
10 Feb 2017
REPORT
I have been going here for a little over a month. My nails are great and strong. I have a very active job and I use my hands for a lot of physical work. I have never had a nail fall off or break. ... Read More
I have been going here for a little over a month. My nails are great and strong. I have a very active job and I use my hands for a lot of physical work. I have never had a nail fall off or break. The staff is extremely nice, funny and friendly. Everyone in this place, including customers are happy chatting away and having a good time. The owners (husband and wife team) are down to earth, and happy to chat with you. Love it! Read Less
Lorna W.
10 Jun 2016
REPORT
This is a BEAUTIFUL newer salon off the 303 and Waddell.I dropped my aged minivan off at BigO Tires for some life support and wandered over to this salon to pass the time.At first I was struck by how ... Read More
This is a BEAUTIFUL newer salon off the 303 and Waddell.I dropped my aged minivan off at BigO Tires for some life support and wandered over to this salon to pass the time.At first I was struck by how well laid out it is. No need to bump into people, there is space galore. Then I saw that some of the familiar faces from other local salons are now here. So I felt in very good hands.This salon is moderately priced. I appreciate the lack of TV screens and the addition of relaxing spa music. It is a very relaxed atmosphere and I look for that specifically. There are salons I will never go to again because of the music and/or TV blaring. I will be back! Read Less
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