If I could give this place 0 stars I would. I have been a regular here since they opened. I loved the team, they were always friendly and always made conversation about my mom and I. As of June 13, 2018 I will highly recommend you take your business elsewhere. As my family and I were receiving pedicures a man walked in and a full fist fight broke out between the man and a nail tech working on a little girls toes. UNPROFESSIONAL. It had the entire salon empty within MINUTES! Still having 3 toes left and a hostile in the building this team did not call the police right away, and then told me I had to finish my pedicure. I was sitting in this chair TREMBLING in fear. The reason for the fight was unknown at the time, we weren’t sure if the man had a gun!!!! I was terrified, and as I’m scrambling to leave this place, they demand my family pay for all services since we were 90% done when the fight broke out. So we argued but ultimately paid. Upon coming back later, trembling in fear to be in that place, noticeable shaking I approach the manager. He then proceeded to say there was not going to be any refunds because the hostile man was unknown to anyone there (his mom, wife, something worked for the salon, because she stayed with him as he spoke to the police) and the man who was hit was in the hospital (but was working on nails three chairs away) I was told that asking for a refund was unacceptable because we all received services. However, in the panic all of our toe nails chipped or were incomplete. This place is a joke. Do not waste time or money here. They don’t handle things the way they should. Read Less

A friend recommended this to me. It was ok. Went with my sister and her nail tech was much more personable and friendlier than mine was!! My extra $13 manicure was basically a 2 minute lotion application!! No hand and forearm massage. Disappointing! :/ Read Less

My daughter and I were in the Paris Nail Lounge salon today (3/16/18) to have a manicure & pedicure. Both of our nail techs were friendly and knowledgeable. However, while we were sitting in the nail chairs up front the store owner/manager started reprimanding an employee (Diana) for not answering him when he called for her. The tone that was used and words that were being said in front of the entire salon was unnecessary and quite embarrassing for this poor girl. While everyone around seemed to be very uncomfortable with the situation the owner continued to go on and on about it even when Diana was not talking about it. Diana’s clients stood up and said something as well as myself. The situation was handled very unprofessionally and honestly with lots of hostility. My family and I will never step foot in one of his salones again. Sent from my iPhone Read Less

My mom and I had a strange experience at Paris Nail Lounge. The nail manicures and pedicures were fine, but was not happy that management (owner?) Was picking on and fighting with his employees whole time. I have never seen a boss treat his employees with so much disrespect. Multiple occasions in the time we were there he snapped at various nail techs. One particular girl got the most of it. I felt I had to say something. When I did he then snapped at me, that the girls were not doing their jobs. Absolutely horrifying. Felt very uncomfortable experience. Read Less

This place is amazing! They have a lot of different packages you can choose from. If you are worried about the price, I would not recommend this place because it is a little bit towards the expensive side, but it is well worth it! Read Less

My daughter and I were in the Paris Nail Lounge salon today (3/16/18) to have a manicure & pedicure.  Both of our nail techs were friendly and knowledgeable.   However, while we were sitting in the nail chairs up front the store owner/manager started reprimanding an employee (Dayna) for not answering him when he called for her.  The tone that was used and words that were being said in front of the entire salon was unnecessary and quite embarrassing for this poor girl.  While everyone around seemed to be very uncomfortable with the situation the owner continued to go on and on about it even when Dayna was not  talking about it.  Dayna's clients stood up and said  something as well as myself.  The situation was handled very unprofessionally and honestly with lots of hostility.  My family and I will never step foot in one of his salons again. Read Less

I love Paris Nails! This is our go to spot for an upscale nail salon in QC! Everyone is super nice and friendly! They have the nicest pedicures available! I always get the deluxe pedicures because they are so decadent. You definitely want to become a VIP member because it is so worth the discount! I have gone to many other nail salons in the area but no others come close to Paris Nails. It often bothers me because I will see really rude customers come in and talk disrespectfully to the staff and demand things from them. They expect to be accommodated on the spot. A couple of times rude people have been asked to leave because of the way they were behaving. I respect that staff will do that to keep a nice quiet and calm atmosphere for their guests. It is frustrating because so many people feel entitled today to come in and demand. I feel like a lot of the negative posts on here are a reflection of that as I have not had a single bad experience from staff there. If you treat them with kindness and respect, they will treat you the same. Read Less

Tried 2 other nail salons before this one and I've finally found my permanent place! Very professional staff! Polite and accommodating. Not sure who did my pedicure but, she was great! I'm pregnant and the massage was excellent and even helped the swelling in my ankles! Toon did my nails and was super fast and friendly! My nails and toes look perfect! So happy!! I'll be a regular customer!! Read Less

This place is amazing!  It's beautiful, very upscale, and Leslie is absolutely an amazing job on my Cat Eye nails and color gel Pedi.  I wanted them to look perfect for my daughter's wedding this week, and she definitely delivered.  Not only that, but she was so friendly and talked to me like I mattered.  They close at 7, but Leslie stayed late to get my toes done too, even though I offered to come back the next day since it was so late.  She didn't complain, or act like it was a bother.  She did a FANTASTIC job on my toes as well.  Since it was for a special occasion, she added a special tough of a silver ombre type sparkle polish over the front part of the toes.  Then the gel over that sealed in the sparkly beauty!  I can't wait to come again...And I will be asking for Leslie!  She's awesome!! Read Less

I’ve been coming here for about 6 months and I absolutely love it. Everyone who works here is great and they do such an amazing job! They are so friendly and always take their time, I never feel like I am being rushed out of there. I always make an appointment and have rarely had to wait more than 5 minutes, if I wait at all. Such a great nail place!! Read Less

Eyebrows are EVERYTHING and Van is BEST! I can't wait to upload pictures! Toon also did an amazing natural full set! Finding a place that is both professional and personable is wonderful.The communication and professionalism is just a bonus to the awesome service! Read Less

I have given this place many chances. My first visit was not great. I got a pedicure, that was rushed and was left to dry so quick I didn't even get the chance to tell the nail tech at the time that one of my nails was smudged and that it needed another coat... it dried before anyone came back to ask if there was anything else I needed. Finally someone approached me, not my original nail tech, I might add, to see if I was okay. I said no, that I needed a nail fixed... so I got it fixed but the lady that fixed it didn't feel the need to put a clear coat on... anyway, minor but annoying... when I left to pay I received a gift card for $10 off my next visit. As if I wanted to come back... Well I decided to get my nails done the next time. I asked for a full set... it was the most painful full set I may have ever received and my nails came out way more square/thick than I wanted, even after saying many times I didn't like the shape. I gave up, as each time the nail tech went to fix it, I was put in more pain.... stupid me came back for a third time, seeing someone else and asking for a dip set this time... I had bright red polish on when I came in... get this... instead of taking the time to take my polish off, my nail tech proceeded to dip my nails into the powder saying that the powder would cover the red powder. ARE YOU KIDDING ME?! After this experience I told myself that I would never come back. I moved from Gilbert, so since that experience I make the 45 min. drive to LUX Nail Bar (where I used to get my nails done when I lived out that way) from San Tan Valley to get my nails done... then there's today: Today, I go in desperate because it's Sunday and I broke a nail and have work the whole week. I come in asking for a pedicure and a dip set. I decided on the pedi because I wanted to treat myself. The pedicure was alright. It seemed rushed again, the place was a madhouse so I understood. As I'm getting my pedicure I was given two baggies full of acetone to soak my previous dip powder in... my hands are soaking the whole time I'm getting my feet rubbed, SO UNHEALTHY! I didn't say anything, should have, but just went with it... the acetone ended up spilling down my leg... anyway, I'm finally taken to the nail bar to get my hands done and I'm told I didn't rub my powder off enough and that it was my fault the powder wasn't coming off! Whatever... at this point I'm tempted to get up and leave, but my hands looked disgusting. So the nail tech then starts to drill the powder off of my hands and three of my nails spilt and break off... probably from being soaked in acetone for the duration of my pedicure. Again, tempted to walk out... I came in with beautiful long nails that I now have to cut. After all of that, I asked for my hands to be dipped in clear powder and then painted with gel because the color I wanted they didn't have in powder... seemed like too much to ask apparently because my nails got dipped ONE TIME and then painted with gel... REALLY?!As I mentioned above, the place was a madhouse, they don't take appointments on the weekends so walk-ins were being served as they came in. A lady came in close to 5, (which is when they close on Sundays) and the nail tech next to me started to talk crap about the lady that walked in, saying that she only works 4 days a week and how she is going home right at 5, just being so unprofessional and complaining about doing her job... you don't sit there and complain about your job and how much you work in front of people that are paying you their hard earned money to receive a service from you. I regret not saying anything to her. Get this, now it's time for me to pay... I pay, leave a tip, sign my receipt and then NOTHING not a thank you, or an expression of gratitude as I have just spend 3 hours in their place of business, spending well over $60. I wanted to express my dissatisfaction but I didn't feel like it would have mattered.Long story short:Take your business elsewhere! Read Less

Very nice salon, the nail techs are friendly and very welcoming. They play really nice music and it is really clean. They offer beverages and the chairs are super comfy. I stopped getting pedicures once I moved to AZ from Los Angles because I couldn't find a nice place to go, I now headed my pedi dry spell and I'm loving it, my bank account probably isn't. Toon gave me a great pedicure and awesome massage! He was very personable and welcoming as well. Read Less

I really like the atmosphere here! They take their time, very patient and the employees are very nice! You pay a little more money, but it is definitely work it 100%! I love coming here! I always know I'm going to receive exactly what I'm paying for! Read Less

I absolutely LOVE LOVE LOVE my nails I couldn't find a place where they actually shape my nails the way I wanted them I told her exactly what I wanted and she did a perfect job! And the manger was super nice and shows he cares about his costumers! Thank you! Read Less

I had a terrible manicure and pedicure today.  A younger man did it and he was not friendly and very rushed.  The sugar scrub was just slapped on my legs and never rubbed in.  My feet were barely scrubbed.  He did polish nicely.  The manicure I think lasted all of 10 minutes and he did it in the pedicure chair and was not comfortable.  The arm massage was a joke.  I had to ask him to spray alcohol/acetone on my nails before polishing.....otherwise the polish peels off, never had to tell anyone to do this before.  I noticed the woman next to me did it for her client.Very disappointed!! Read Less

Beautiful Salon! I came here for the first time on Sunday around noon and it was packed! Everyone had a customer and there were 6 people waiting not including me. I put my name on the list and waited for a spot to sit down. They were VERY organized, they had a man putting customers with the techs and managing them. I thought that was a great idea that I hadn't seen at a nail salon before. It did take about 45-55 minutes to get sat down for a pedicure but the guy told me I could leave my number and keep my place in line while shopping. The pedicure was wonderful, the lady I got was so sweet and recommended the Dream Pedicure I think it was. It seemed a bit higher priced ($45) than what I was used to but it was worth it! They come back with this really pretty set up of all the things they will use after you've chosen a scent. My toes look great and it was a nice, relaxing experience. I would probably come on a different day though since weekends seem extremely busy. Read Less

I have to say that Natalie and Steve are the best. I walked in at 6 tonight and they close at 7, I needed a manicure and a SNS Dip. I was paired with a new tech for this location and it turns out I was his first SNS Dip at this location. I never realized how different each salon could do a SNS Dip. It took him almost 2 hours to do my nails and they looked awful! I was ready to leave and never ever go back. Natalie noticed that the work he performed was not up to Paris Nails standards and asked me if she could make it right. 45 minutes later I walked out with one of the best Dip's ever and Steve (the Manager) totally made it right.  I have noticed on several other occasions if someone was not happy or didn't like the color after they were done, the tech's and Steve would do anything they could to correct the situation and have the customer leave happy. Yes the price is higher than most other Salon's but remember you pay for what you get. They give great service and will right any wrong. Thank you Natalie and Steve because of your attention to detail and your great customer service I will be back. Read Less

Will not come back. I was hesitant about this place based on the reviews but I figured for how expensive it is, maybe it will be good. Pros: *We were seated right away*Andy painted my 9 year olds nails and spent a lot of time on them. They look great. *Classy looking placeCons: *My gel manicure was rushed. *Dead skin left around my nails. *The polish didn't go up to the cuticle so in a week it will look like I need them done again.* The tips of my nails weren't painted. *Only one hand was lotioned and the "massage was only 10 seconds*Not worth a normal manicure price yet alone the $30 I was charged. I would not recommend this place. I won't be coming back. I am unemployed and this was a huge splurge for me. Super disappointed that my nails look like I did them myself. Giving 3 stars because at least Andy was good to my daughter. Katie  did not deliver great service. Read Less

Drove through the area on a road trip and we had some time to kill, so my friend and I looked up some nail places and stopped by PNL.Cleanliness is basically the most important thing I look for, so as long as I don't feel like I can't sit anywhere or touch anything, I am happy.  The spa is very comfortable and clean, and  they did a great job on my basic pedicure.  If I didn't already have relatively fresh gel nails, I would've gone for it.Doubt I'll ever make it back out to this area, but if I am, and I'm in need of some pampering after hiking, I would definitely go again! Read Less

I've been here twice and both times I've received exceptional customer service. The technicians are personable and sweet. I've gotten my eyebrows waxed by Sandy and she has impeccable styling and brown shaping skills. I also got pedicures each time and even the basic pedicure is luxurious. Worth every penny. The facility is gorgeous and the owner is always walking around checking in and asking if you'd like a drink or anything to make you more comfortable. Definitely a place to go for the experience and the prices are decent for the quality of service.Read Less

My pedicure was great! Go to Trish for pedicures!! But my fill was awful... the acrylics have already cracked and lifting and its been three days. They are all crooked and when I told the manager she had another guy try to fix them and he painted them looking like I already need another fill and its uneven. They don't have the best attitude when you aren't happy with their service so it was super uncomfortable and I just wanted to leave and get them fixed elsewhere. Won't be going back anytime soon. Read Less

Had a pedicure here today. Splurged and had the upgrade with paraffin wax and callous remover. It was relaxing and well done. Kayla took her time and dealt with my ingrown toenail also. It did take an hour from start to finish. I like the decor and the floors and all surroundings are clean and well done.I recommend this place- the techs were polite and kind (not the case in some Gilbert salons). Pedicures start at $28 Read Less

I'm happy to have another nail shop to choose from in QC. The prices are a little higher than other shops in the east valley but about the same as I pay in Tempe marketplace for services. This shop is new so it's obviously very clean. They have 16 pedi chairs which seems like a great place to go for a group. However, I was there on a weekend late afternoon and they only had a few employees on staff so I'd probably make an appointment for a group. The lady who gave me a pedicure was very nice and I enjoyed the pediatric but the guy who filled my nails was not polite and he used his sharp fingernail to push back my cuticles. It was painful & weird and I'm pretty sure it wasn't very sanitary.Most everyone on staff was very nice, except like many Asian nail shops, even though they speak English they chose to frequently speak to each other in their language as they serviced clients. I think that's pretty rude and disrespectful but they all do it so whatever. I'll go back for pedis but I think I'll stick to Tempe (by my work) for my fills. Read Less