I have had some bad experiences but this one tops it. Me and my co-worker had an appointment set for 5:30 pm and our appointment didn't end until about 8:30 pm which was over an hour after their close time. We also waited about 20 to 30 mins when we came in to have someone start working on our feet and nails, that put a bad taste on my mouth! Appointments are supposed to be priority but it's not like that here..Once JC(the women who did my nails) realized what time it was, she started closing as she did my nails! She had me pay/tip after placing the acrylics then went through and did a HORRIBLE job with the nail polish and gems. Both me and my friend got acrylics, his fell off the next day! He went back a few days later when he had time and they fell off again, even the lady who worked on them the second time said they were way too thin... Mine look sloppy and NOT what I asked her for. This is a clean facility, that's why i gave it two stars...Very disappointed, i should go in and show the manager but instead i will show the customers.. They aren't worth over 100$ I paid for them! The picture with the pink bow was the picture i brought into them and it turned into that diamond bow and sloppy silver lines....I wish I wouldn't have paid for this! Read Less