Horrible experience! Purchased a gel mani & pedi Groupon for $35, offcourse to try to save money. When I first got there I asked if I could use the groupon for a fill & pedi instead and the lady who ... Read More
Horrible experience! Purchased a gel mani & pedi Groupon for $35, offcourse to try to save money. When I first got there I asked if I could use the groupon for a fill & pedi instead and the lady who I believe was the owner said "normally we don't do that but I will take care for you since you first time here, you wait we busy". So I went on to wait for about an hour. Then a new girl got there and so owner asked her to do my nails. I believe it was her first time working there, and seemed like she had maybe little to no experience, over filed my nails to the point were they burned, I thought maybe I was having an allergy reaction idk my nails burned and turned pink, my cuticles were hurting, and she was super slow!
I felt so bad for her being her first day and I didn't say anything so kept on proceeding to getting my pedi, after filling. But before the girl doing my nails got done painting, the owner comes and tells me, "well you pay extra for fill because Groupon doesn't cover fill, i thought you only get fill not pedi, so you pay for fill". So I said, but I asked you before I ever got the fill if you would honor the Groupon and you said yes. Anyways she kept arguing with me that she said it would only cover fill, not fill & pedi. So I asked what the price was of gel mani and fill? Turns out gel mani is more, but she said fill takes too long and that's why I should pay and also because Groupon gives her only 50%of her money. In which I was like well how's that my fault? Anyways, after I sat there through a horrible experience for 4 hours because the new girl took forever I went on to pay. She discounted my fill to $15, which was originally $20 she said, vs the gel mani which she said was $25. So I ended up spending $35 for groupon that should've covered gel mani, that I didn't get, and pedi, so basically paid $35 for a basic pedi and extra $15 for fill, total of $50 for basic pedi and fill. Not only did it took a long long time and my Saturday evening, my nail polish was horrible! It's bubbly and looks like my kids painted my nails. I really hope this doesn't happen to anyone else! It was embarrassing and humiliating to have to argue and try to make someone who doesn't understand English to understand that they are being unfair and basically overcharging you! So much for Groupon and greedy lady. Read Less