Best Nail Salon in Arrowhead. I've been to many around here and Herbal Nails cannot be beat. Anthony is great. It's not the cheapest in town but that's because they offer great quality and top notch service. My nails always look good when leaving and they last a month. Pedicures are also outstanding! They give you a massage and hot stone treatment even with their basic option. Great nail salon! Read Less

My favorite place for manicures and pedicures! I had a spa pedi with Anthony today and he was extremely thorough getting my feet ready for sandals. I also had a SNS dip manicure with Linh which if you haven't tried that before, I highly recommend. They last me at least 3 weeks before chipping when I struggle to make a regular manicure last 3 days. Modern, clean facilities and friendly staff make this place the best! Read Less

My wife didn't get what she asked for they had black fuzz stuck under the gel 1 nail was crooked and when she ask for them to fix the mistakes they got very mad and spoke in there language talking bad about my wife let alone she payed 80 dollars for a full set of garbage and her sister so a total of 160 that's insane I will not take her back there again and will not recommend this place to anyoneRead Less

I came here a little while ago and it was amazing. At first I felt a little out of place, but overall the experience was amazing. I love how they have so many different colors and styles. They also are very nice and ask what we want but also give input on what they think would look good. I am definitely going back. They are reasonable priced and it was a refreshing feeling knowing I'm getting my nails looking nice while not spending a boat load of money. Read Less

My friends and I came here and all got manicures and pedicures. There were four of us and mostly had great experiences. One of the girls who did my friend's manicure rushed through it really quickly and rolled her eyes when she hadn't finished picking her color. Two of us came back the next day because our shellac had chipped already and the girl up front was extremely rude. However, the two girls who fixed our nails were very sweet about it. My main complaint is that there were two different girls working up front each day I came in and they were both extremely rude. Read Less

Pretty disgusting that this place tries to pretend they are putting a product that’s suppose to be “healthier” than acrylics on your nails while they kill the patrons of Starbucks with their cigarette smoke as we wait for our coffee out back... did I mention they also throw their cigarette butts on the ground so they can blow away and cause a potential fire??? Disgusting. This isn’t just one employee there... it’s all of them and it needs to stop!!!! Only reason it got one star is so I could let you all know. Spend your money elsewhere. Read Less

Today was my third time trying this location out, as they have many in the valley. I usually drive out of my way to head to another location after bad experiences my first two times. I decided to give this location another shot since it is the closest to my house. I got an organic pedicure ( #7 ) and was greeted by Anthony, my tech as well as the assistant manager for this location. He was very pleasant, respectful, and took his time in ever part of my pedicure. He called me by my name the whole time and made me feel extremely comfortable. He has changed my mind on trying this location out again in the future. Read Less

My mom and I had 1pm pedicure appointments, arrived a few minutes early.  They put us in the chairs soaking in water and sat another gal down and started working on her.  When we said something they said she also had an appointment.  We were there first and they just made some excuse while we sat and soaked for 20 minutes!  They started my mom and I had to wait another 10 minutes for someone to free up to do my 1pm pedicure at 1:30.  She rushed through it; didn't do all that I paid for and walked off to play on her phone, didn't even bother to put my sandals on, someone else had to do that.  Won't be going back. Read Less

Herbal Nail and Spa is perfect and exactly what I’ve been looking for in the Phoenix Metro area. I travel 1 hour roundtrip for their services monthly because of their excellent customer services, minimal chemicals, and great work. Unlike traditional nail salons, there is not a strong smell of methylmethacrylate greeting you at the front door thereby contributing to its positively pleasant experience from start to finish. I’m always offered a beverage of choice (water, green t...ea, etc) and my SNS manicure and/or gel pedicure is consistently completed beautifully and efficiently. My favs are the assistant manager, Anthony (pedicure), David (pedicure) and Rachel (SNS). If you’re pressed for time, they’d even do both simultaneously getting you out in 45 minutes without compromise for quality. I have told my entire family about the entire experience and plan to continue returning monthly for exceptional care. Great job team! See More Read Less

The very best in service as well as professionalism is received from Anthony the assisted manager of the spa. I have been to many spas throughout the country but this salon is the best because of this jewel called Anthony, if you want the very best now you know where to find him, ask for him by name you will not be disappointed. Read Less

I come here all the time. The staff are kind and I'm always please with the result. Anthony and Rachel took great care of me today and even taught me some Vietnamese while they beautified my feet and hands. ❤️😘 Read Less

Great place for Pedicures! Relaxing, clean, take their time, and are very friendly/professional. SNS Dip nails are the best. Quick, clean, and last 3-4 weeks strong. Anthony, the Assistant Manager, is always friendly, happy, professional and gives a GREAT Pedicure. Read Less

I’ve been going here for a few months now and absolutely love it! I see Lynn and she’s always done a great job! They take walk ins, but I generally make a appointment since it’s usually pretty busy! Bonus that they have a Starbucks next door! My Aunt recommended me here and I’m so glad she did! Ladies, grab some friends, grab a coffee and get pampered! Read Less

If you're looking for a new nail salon I highly recommend that you do NOT go to this place. I had SNS done and it didn't even last two days before it chipped. When I called to make an appointment to get my nails fixed, the front desk lady was nice but the second I got to the salon her eyes were glued to her cell phone. I was the one that said hello first and she was very rude. I finally go sit down and wait to be taken back and I can just tell that the lady in the front was telling all the technicians about my nails and they were all staring me down and speaking Vietnamese and laughing while looking directly at me. I didn't say anything then finally the girl that did my nails the first time around took me back to fix my nails and was being extremely rude. She then was talking badly about my nails in Vietnamese to the other techs and two of them even walked over and looked at my nails and looked at me with judgment and shook their heads and they all started talking to one another in their language while looking at my nails at the same time. I felt so uncomfortable that I just got up and walked out. I didn't even last 5 minutes in the chair with lily (the tech) because of how uncomfortable I felt. Hold on it gets worse people..... as I'm walking out I caught the lady at the front desk talking badly about me and my nails to another tech and in front of another customer!!!!!!! I was extremely hurt and disappointed. Is that really how you treat the people that support your business. Without us customers this salon wouldn't be anything and the employees wouldn't be making money so isn't it common sense to treat your customers with respect and make them feel comfortable? Another thing is that the SNS color change costed me $49.... THAT DOESNT EVEN INCLUDE A MANICURE WITH IT!!!! Listen I'm not cheap I wouldn't mind it if it lasted me the three weeks as promised but it only lasted two days. It was a waste of money and a waste of time. List of reasons why I don't recommend this salon:Bad service Product isn't good/very cheap product Rude employees Making fun of their customers Speaking too much in their language Making you feel uncomfortable Overpriced ALL IN ALL JUST TERRIBLE!!!! I highly suggest you don't even give this place a try. Read Less

I went in last night just to get prices since I knew they were closing. All the ladies there were so nice and welcoming. They told me they could get me in right away. This was the second time I've gotten my nails done and the first time was not a pleasant experience so I was really nervous but they were all so sweet and helpful. I hope I'm spelling her name right, lily was the lady who did my nails and she did a fantastic job. She didn't rush at all and she picked my color since I'm super indecisive. I will definitely be coming back to this place Read Less

Very clean and modern. They did an amazing job with the SNS ( dip ). I️ would recommend scheduling an appointment as they wait can sometimes be long for the arrowhead location. Walk ins are easier at the Tatum location Read Less

I have enjoyed my nails every time and great quality. However I broke 2 and rushed over. An hour and 15 minutes before they close and was told they just couldn’t help me. They should probably make it clear while they close at 7pm they will not be taking any walk ins well before that. Read Less

Wasn’t the best, wasn’t the worst. The pedi polish job didn’t look the greatest, but I didn’t have time to wait to have them fix it so I didn’t say anything. Their prices are higher than most places for pretty much the same services other places provide at lower cost. Since there are other options on every corner that do just as good of a job or better, I likely won’t be back & pay more. Read Less

Tom was the absolute best, it's been 3 weeks and it still doesn't look like I need a fill. Super cute on the inside and I had a great experience with Tom and my service. The reception area was quaint to say the least. Read Less

My twin and I went to get gel manicures and pedicures. We both ended up spending over a hundred dollars, which if the customer service was good and the gel lasted, it would be perfectly fine. When I got there, I felt very rushed, completely bombarded with deciding right then and there. I was being pressured to buy something I didn't want, and after 20 minutes they finally stopped trying to up-sell me. They were short and rude. My nails started cracking the next day, I figured I'd just get over it as long as they stayed. Two days later they started chipping. We went back to try and fix our nails and they refused to even fix the chipped nails. Not worth the money, and not worth the bad service. Read Less

I have been to other locations for this company all over the valley. At this location I felt very rushed and pulled on with the techs having the attitude of hurry up you’re on my time and it’s not like they were swamped, there were at least 4 open employees sitting around. My nail tech sprayed me with the hose on the pedicure bowl up the back of my leg to my butt and the didn’t apologize or even offer me a towel. As far as my services went my nails turned out fine but I was upsaled and sold into services for more money for the exact same thing I get at other locations for much much less. So not only did I leave feeling rushed but I also was out more money. This is ridiculous. I will never go back to this location. Read Less

I love love love this salon. I came in for pedicure and manicure. The selection of gel color is wonderful here. I tried SNS very first time and I simply adore my nails. The staff is very knowledgeable and friendly. Come and enjoy this place. Price is pretty reasonable too Read Less

I love getting my nails done here! They use all natural products and are always so accommodating. I usually get my nails done by Quinn and he does a great job. I love that the pedicures are all done with fresh ingredients and a candle for each person. It's very relaxing Read Less

A friend took me to this salon. She has used Herbal Nails at multiple locations and her nails always look beautiful. --My powder gel nails (OPI powder with SNS application material) look very pretty after going to Herbal Nails. The SNS vitamin oil for the cuticles was fantastically moisturizing. The salon had a nice, spacious, and modern appearance. Why I am reducing the stars: 1) Per OPI instructions, clients should wash/sanitize hands before applying powder color (it is a multi-use container --that many clients will dip their nails into). I was only told to wash my hands after the manicure was completed. I also did not see the manicurists washing or sanitizing their hands, or wearing gloves. opi.com/sites/default/fi…drdanabeauty.com/how-saf…2) A used manual nail buffer block and a used manual nail file were employed on my nail edges and surfaces. I saw a lot of wear marks on the buffer block and file. On the other hand, the first and only electronic item used during the process, an electronic file (e-file or nail drill), had a new bit applied to it. --I asked about that item, and the manicurist pointed to a used bit (it appeared dirty) on the counter that she had just removed from the e-file. It seemed that there was no cleaning of the electronic buffer tool, just the "bit" change. A used brush to remove excess powder was also used. (With the multi-use need for brushes and bottles of powder, it seems to me that client hand cleansing should be done.)The cost was $37 plus tip. I was able to charge the tip (even though a sign says tips are to be cash only). We were told cuticle trimming was $6 extra ---declined that (it usually hurts, looks nice to start, but then gets problematic for me...) Per reviewer post(s), I am guessing that that trimming may come with a hand massage, but I am not sure.Anyway, I went home and later did a little reading on the Internet about nail salon safety. Per my reading, I think it might be better if clients and manicurists wash/sanitize their hands first. The nail files and buffer blocks should also be one-use from what I have read. Per my reading, tools probably should be wiped down with a sanitizing wipe or something between clients. I had not thought about that step before reading on the subject. My manicurist spoke Vietnamese to her fellow manicurist at many points during the service. She was fluent in English. I think it might be good to keep to the common language during the manicure. I did not deduct any stars for that. The final result looks quite nice. Read Less

I absolutely loved this place. They are amazing!!!! The staff was so nice and fantastic to talk to. Teresa was at the front desk and she was so inviting and helpful, she also made sure that we were enjoying ourselves half way through. Teresa also helped us understand there pricing catalog and showed ua their new colors. I had Bruce for my pedicure and he was awesome. He made sure the water and heat levels were just right for me. Bruce was also really funny and interesting to talk to. The place was super clean and really pretty. I definitely recommend coming to this place and I will definitely be back!!! Read Less

This spa is great. Very nice, bright and clean. Staff is always friendly. Always enjoy getting my nails done. Love the SNS nails. They are wonderful. If you haven't tried them you need to!!  Treat yourself!! Read Less

This salon is great! So clean, everyone is friendly and professional and my very first nail technician was Lily! Definitely request her. She knows what she's doing.Only marking down one star for price, which is a lot more than I've ever spent on nails. It's possible you're paying for the expertise though. Worth a visit if you're looking for a new place and can afford it! Read Less

"Went here for the first time and came recommended from a friend. I'm extremely picky with my nail salons and no chips. Herbal Nails & Spa at Arrowhead Lakes did an amazing job and even added some glittery details to my no chip manicure. It's been two weeks and it still hasn't chipped and looks beautiful! I'm going back today to get a new color for a bach party this weekend, can't wait! Read Less

I seriously love this place! I don't know why they have such a low rating, it could be because they are a little on the pricey side. They do a wonderful job with nails, especially Lilly. The inside is also super clean and organized which is a major plus. If your looking for quality nails that will last and look great I'd definitely give herbal nails a try. Read Less

I'm a visitor from Chicago looking to move to Arizona. My mother and I stopped in to get our mani and pedi done and I don't regret it one bit. The service was great. Lilly and Victoria worked on our nails and their the best! I had a full set that was old and they removed them so easily with no pain or hassle. They encouraged me to stop doing acrylic nails and artificial nails. I've never been so happy with how my natural nails look!!! Toni and Jasmine worked on our feet and did a great job as well. They used real orange to exfoliate the skin and an orange sugar scrub! I would give this place 10 stars if I could l. I'll definitely be back. The were very clean and sanitary which was huge for us. If you haven't tried them out you really should. :) Read Less

I love Herbal Nails & Spa! I go here every month. The staff are always friendly and does great on my nails.When it was my first time, they showed me options and types of services I could have. I always go on a walk in basis and waiting isn't too long. I would recommend their herbal gel nail polish, it's healthy and not toxic for your nails. Props to David for my Fresh Mani/Pedi combo. I'll be back again next month! Read Less

Ever since this place opened I have been hooked on herbal gel polish! My nails are healthier, stronger & I always get compliments. The best part about this special gel is it last forever (3-4 weeks)! Today's nails deserve a special shoutout! I walked in a little after 6 pm (the nail salon closes at 7 pm) and Herbal Nails made sure I was able to get my nails done before closing. My nail tech Lily pushed me outside of my comfort zone & encourage me to try a fun ombré nail - I am so glad I did! As someone who has searched the valley for a good nail salon, I am happy to be a loyal customer! I always know my nails are in good hands. Read Less

I have been to many nail salons/spas and this is my favorite in az. The girls that work here are so much fun and sweet. I always enjoy their company when I go in and they genuinely care about their customers as people. There was no chatter in other languages I don't know! They do beautiful work! Read Less

Wait is too long sometimes so appointments are recommended. After learning this the hard way on my first visit I ultimately decided to make an appointment and come back another day. Glad i did my nails look awesome. Kathy who is a nail tech there does an awesome job. I know her from another salon i used to go to. Well she quit that other salon because she is pregnant and the chemicals and acrylics made her sick. But she doesn't have a problem with the dip product, they do not do acrylic nails here like most places do. Also this place is very clean with their tools. Read Less

This is a great salon. It opened 2 months ago so being a new salon they truly strive for great customer service. There are so many wonderful technicians that do exactly what you want. The health gel they offer is amazing, I will not go back to regular gel. Plus they offer a 7 day guarantee on the healthy gel, if anything happens you can go back and get them fixed free of charge!! Love this place, so glad they have multiple locations. Can go by myself here or with family in Chandler :) Read Less

I have been coming here since their grand opening.   I have been going to Kim to get my nails done.   She does such a wonderful job.   You can see the passion she puts into her work.   The only reason for 4 stars and not 5 is because of thier gel and sns color were very all over the place.   The facility it very nice maybe a little too white and not enough color so kinda causes your eyes to burn a little. Read Less