I would never recommend drips nail bar to anyone! Terrible customer service! Horrible experience! Unfortunately I have 2 gift cards to this unprofessional place! The tech refused to let me pay with either of my gift cards. I will take my business elsewhere where a customer is treated better. Plenty of nail salons to choose from, don’t need to be treated so rudely. Read Less

Just had a baffling, ridiculous experience here while getting pedicures with my mom and sister. Went to pay with a gift card at the register, and the technician said that they have a new system and she does not know how to make THEIR OWN gift cards work with THEIR system. She insisted that we pay with a credit card, instead of the approximate $75 worth of gift cards that we have, that were just purchased a month ago for Mother's Day, explaining that the owner is out of town o...n vacation so she doesn't know how to make the gift cards work. We told her that we would gladly give her our phone number and name and come back when the owner has returned, to pay our bill. But that it is not our fault as the customer that there is a problem with your system. When my mother handed the technician her drivers license and gift cards, she took pictures of them all, and then said she would hang onto the gift cards until we return, yet she had no way of checking the balance so that we could know exactly how much money was on them. That's basically holding an unknown amount of cash ransom, and completely ridiculous. Then when my mother asked to just hand the gift cards back, The tech would not do it, even after my mother repeatedly asked her to give them back. The tech started to escalate the scene in front of everyone. It was the most unprofessional and childish scene I have ever witnessed at a "business." We should have just walked out instead of standing there arguing aimlessly, however, we tried to do the right thing to pay our bill. My mother ended up handing over her credit card just so we could get the gift cards back and get out of there, which is insanely ridiculous and wrong. It's so unfortunate that Drips decided to handle business this way, as they've now lost 3 repeat customers. We will definitely be returning when the owners get back from vacation to have a word with them and hopefully they do the right thing and return our money. I still cannot believe this happened. WORST CUSTOMER SERVICE EVER. They obviously don't know how good business is conducted, and could care less about their customers. It's all about the money for Drips. See More Read Less

I would not recommend Drips to any friend. I went in and tried to use a gift card and couldn’t because the owner was on vacation and no one there knew how to use the gift card. I was told I could come back next week when the owner was in and pay then. So they took my drivers license information and phone number down so they would know who I was when I came back in. Then the woman proceeded to try to hold onto both Drips gift cards I had until next week. When I reached for the...m and asked for them back she kept them from me and started becoming very rude. She made me pay on with my card, even though we had just discussed coming in next week and paying. So now I have 2 gift cards I will not use with this bad business, I’m out money I wasn’t planning on spending since I had gift cards to use, and they were going to keep my drivers license picture on their personal cell phone if I didn’t have them delete it in front of me. Should have gone to The Polish Room (67th and Happy Valley- highly recommended) like I have before, or anywhere else for that matter. See More Read Less