Pros: Nice atmosphere, easy to find, massage chairs, Food Network on TVCons: 1pm appt, didn't get waited on until 1:20. Staff talks and laughs with each other often. Pedicure appt. took almost 2 hours... Read More
Pros: Nice atmosphere, easy to find, massage chairs, Food Network on TVCons: 1pm appt, didn't get waited on until 1:20. Staff talks and laughs with each other often. Pedicure appt. took almost 2 hours.I only leave a negative review when it is warranted. Received a gift card to this salon. Decided on the Spoil Yourself pedicure. The start of the pedicure was OK. Nice foot bath, pampering of the feet and all but when the lady started to trim my nails she was a bit rough especially with filing, which she didn't do much of, but what she did do was not very precise. She then proceeded to trim my cuticles and she used her own finger nails to do some of the shaping. Very weird! The parafin wax and leg rub with stone massage and sugar rub were great but once she started to apply the polish, she did not use the spacer which she should have since I don't have long thin toes. Again, she used her own finger nail to remove any excess polish that went off my nails. It's really an odd thing to experience. She offered to do a flower design for $5 extra and since my friend had gotten one, I said yes as well. After I picked out the small gem she was going to put in the center she started the flower and when she was about to put the gem on she spilled half of the container of gems all over the towel my feet were on. Instead of picking the towel up and putting it to the side, she decided to pick, flick and try to pull all of the gems off the towel and put them back onto the small container. What a WASTE OF MY TIME! I mean seriously, what RUDE customer service!The worst part of this whole visit is that the staff talked and snickered to each other as my friend and I received our pedicures next to each other. I felt like we were in that 'Seinfeld' episode where Elaine thinks her salon is talking bad about her and she has George's father come and translate and finds out they are. I will NOT be returning to this salon. Read Less