I came at this place for the very first time and I was impressed definitely. I love the look and appearance. It was so much clean and the staff here was so patient and nice. They even made little space where my kids can color when I relaxed. I’ll certainly be a regular! Read Less

The woman in charge has an extremely poor customer service ethic and needs to have an attitude adjustment. Though manicurists are lovely and their workmanship is fine, dealing with the gatekeeper makes it an overall unpleasant experience. Not worth it when there are better environments nearby. Read Less

Don’t give this place your business. Was on vacation visiting my parents here with my sister (we grew up here), and decided on this place because of the reviews. We walked in through the door that very prominently read “WALK INS WELCOME,” and entered a waiting area with nobody waiting. Not one person. We asked for two manicures and pedicures, nothing crazy. We we greeted warmly with “No, sorry, we’re too busy go somewhere else,” Excuse me? It wasn’t because they were busy (Because they weren’t), it was because my sister and I are twenty-something females who they assume won’t tip. Well, I will tell everyone I know (did I mention I’m from here) and post to every possible source how rude you are. What horrid customer service. I hope your learn your lesson and go out of business! Read Less

Here is yet another example of a FH nail salon with nail professionals who believe they are smarter than the scientists who formulated the gel polish systems.  These systems are the most advanced beauty service in the entire beauty industry (including hair!)  The lamps are considered a Risk 2 category light source (Risk 3 lamps are forbidden for the public to use) so Risk 2 lamps are the highest risk category of lamps allowed to be used by the general public.  This means they must be operated in the way the scientist intended not the way the nail professional "thinks" is the right way!  Geez!!!  The girl that does the acrylic nails is a bully along with the gal that sits next to her in front. FYI, They are not following the manufacturer's directions which means they are putting your health and the health of your nails at risk.  UNBELIEVABLE! Read Less

My wife is a regular for Mani/Pedi and I schedule 4-6 times per year for a pedicure.I love this place for treating locals as VIPs, we're the folks keeping them in business when the snowbirds are getting their $10 pedicures as walk-ins back in Meeniesohta....Everyone is very competent, very friendly and I always feel great during and after my pedicures.Buy local, keep our money in Fountain Hills and always try to schedule ahead. Read Less

Trisha is 'in charge' and after listening to her on a call getting upset because the person couldn't understand her accent, she admitted to her present client that she gets short tempered and impatient.  It's true...each time I come I see signs of this. But then she is trying to work on a client and balance all the techs work.  It can't be easy.  But the techs are good and tho you often wait 15+ minutes past your appointment, you come out with a really good job, especially Lucy!!! I'll keep coming back for her. Read Less

No one greets you as you walk in to this place....and I agree with previous reviewers that the technician on the left as you walk in has a nasty attitude. There are other salons that are more than happy to have my business. You get what you pay for... Read Less

Trisha, Kelly, and Kim are the best you can find. I've been getting my nails done for 15 years and have never found a better place. The pedicures are not rushed and the foot/leg massage is wonderful! Always clean and incredibly friendly. Make sure to make an appointment, they are the most popular nail salon in the area. Read Less

This is my go to nail salon in Fountain Hills.  I've always had nothing but fantastic service from everyone that works here.  They are super busy all of the time but they still make you feel like you're the only customer in the room.  I highly recommend this them! Read Less

This was the best Mani/pedi I have ever gotten! They got so much dead skin off, took plenty of time to do massages on our legs and arms, and made sure that our colors looked good with the sparkles we picked. They even fixed a spot on my toenail that I bumped before I left. They played classical music the whole time-- it was so relaxing and worth the money.Read Less

i heard great things about this place so I decided to give it a try. I called and made an appointment for 5:45pm for a gel manicure. I arrived at 5:40, and no one greeted me. Finally, someone greeted me at 6pm and said it would be just a moment and to pick out a nail color. I did not get into the chair until 6:30 and said i had to leave at 7:00. I finally was finished at 7:10, with a terrible manicure. My nails chipped within three days and were uneven in lengths. Highly disappointed and will not go back. Read Less

Very disappointed.   I had heard great things about a male tech at  Deluxe Nails, skilled at the latest trends, and decided to stop in to schedule an appointment for the upcoming Saturday.   The tech sitting at the station to the left seemed to be in charge of the appointment book.  She was RUDE to the point of being angry, why I don't know,  when I  asked if there was a male tech skilled at Coffin shaped nails,  the shape I wanted.  She insisted there was no male there that does acrylic and that no prior customer of theirs would have told me such.  Well, that was fine, I wasn't insisting that only a male was required for my business and I chalked her RUDE demeanor to the possibility that she was having a horrible day - nothing personal.  Her client noticed that she was being difficult and suggested that "Trisha" should help me out and schedule my appointment.   Trisha scheduled my appointment, curtly I might add , and I left.  I should have known then,  based on the exchange that took place to schedule the appointment , that my experience there would not be good.  I went in as scheduled, Trisha was working at her station,  and she barely acknowledged my presence when I arrived.  I asked if I should sign in, she responded yes.  I signed in, took a seat, and sat waiting long enough to finish my cup of coffee.  Finally, a tech approached me and asked me to choose my color .  That I did and the tech returned and showed me where to sit for my service.  Initially, this tech seemed appropriate,  but seemed to not understand the Coffin nail shape I requested.  When I offered to show her a picture from Google, she declined, saying she knew what it was.  Okay,  the WEIRD was happening all over again.  As she began to work on my nails,   she seemed to want to talk about why I was in Fountain Hills.  I offered that I recently moved here and was in search of a nail bar close to home rather than Scottsdale.  Then she began to press for the name of the Scottsdale salon I went to.  I simply refused to answer.  So now the WEIRD factor is even greater.  The tech then begins to question how I think she should file my nails to achieve the Coffin shape requested.  She declined my offer to show her the images on Google earlier, so I pulled up the pictures to settle any confusion.  To answer her question, I suggested that she should taper the tips and square the tops.  She then responded that she could not do it.   Her reason was a very disjointed attempt to explain that what I requested was not possible, to the point that it seemed to me that she wanted to end the service then and there.  Her tone was sharp,  voice volume elevated as well, and it was clear that the people getting pedicures were aware that there was some sort of problem.  By now I realize this situation is no longer WEIRD, but inappropriate.  I recommended that she finished up by doing the best she could just so I could pay and get out of there.   As she finished up she pulled my hands, snatched my hands to position my nails as she wanted, and never said another word.  Finally she finished, I put on my coat and went to pay.  I typically tip 30% but this was a 0% situation.Based on the work she clearly needs to attend a workshop or two.  But truth be told, I get the feeling the preferred clientele are the ladies age 70+ at Deluxe Nails.   I wish I had read Yelp and all the negative reviews prior to my appointment.   Needless to say, I will spend my money and time elsewhere.  0 stars - 0 tip.  Gave them 1 star for the purpose of saving this post. :( Read Less

Love this salon!! Trisha does the best acrylic pink n whites! They last and don't lift! My hands are in water due to washing repeatedly at my job and still they hold up strong!Always busy definitely make an appointment.... Prices are fair and within reason especially in a small town that's known for jacking prices due to Convience! I won't go anywhere else again Read Less

Extremely clean. They use liners for the foot baths, which is very sanitary. All of the staff are well-trained, and very friendly. Schedule ahead because this place is very popular in Fountain Hills. But they do take walk-ins and will try to work you into their busy schedule. Read Less

Poor business practice and manners. Walked in with my husband and was told they could only do my feet not his. The store wasn't busy and they were an hour away from closing. Not sure what approach with this but I will take my money else where! Read Less

I used to live in Fountain Hills and I religiously went to kim at deluxe nails for pedicures she is absolutely the best I have been in Scottsdale for two years now and I have found A really good man to do my nails at elite but nobody gives a pedicure like Kim the place is not fancy and not much to look at but these people aim to please and their work is very good Read Less

It was my first time here, I walked in and although it was busy, I was still seen very quickly (10min wait). Everyone was friendly, Lee did my regular spa pedicure (amazing massage included)! He did a similar design To what I desired which is important to me because I always preselected my design. Overall the prices are higher than the other salons I frequent in the east valley (in Chandler and in Gilbert) by about $10-15 which was a bit disappointing. But, it's close and convenient. Read Less

I was on vacation in the area and decided I needed some "me time". I found this place via yelp and it had some good reviews from the locals so I gave it a go. So glad I did. When I first showed up the waiting area was full (a good sign of good business) and instead of telling me to wait around they actually I suggested I come back later in the afternoon. I went to starbucks and chilled out for an hour and was seen right away upon my return. I had Trinny as my technician and she was FABULOUS. We chatted the whole time and she did a great job, not rushing through the job like other places I've been to. She also didn't try pushing more expensive options on me, which irritates me back home in L.A.. I'm happy with my nails and feel nice and  relaxed after the massage chair and foot/leg/arm/hand rub (also nice soothing music!). Hopefully I'll be back in the area some day for some more me time! Read Less

I love Deluxe Nails & Spa! I have been coming here since it was recommended by a co-worker when I moved to AZ! I called in at 10:45 this morning and was able to get on the books for an 11:30 gel manicure and regular spa pedicure. Kelly, the lady who did my gel manicure, was so friendly. It was the first time with her but she did such a fantastic job I'm going to request her in the future! Unfortunately I do not know the name of the lady who did my pedicure, but she was extremely thorough with how she cleaned the pedicure spa chair as well as the basin before I sat down for my service that it made me feel even more comfortable with the salon. Additionally her massage was fantastic! Read Less

I love Deluxe Nails & Spa! I have been coming here since it was recommended by a co-worker when I moved to Arizona - and I used to live across the valley!I called in at 10:45 this morning and was able to get on the books for an 11:30 gel manicure and regular spa pedicure. Kelly, the lady who did my gel manicure,  was so friendly. It was the first time with her but she did such a fantastic job I'm going to request her in the future!Unfortunately I do not know the name of the lady who did my pedicure, but she was extremely thorough with how she cleaned the pedicure spa chair as well as the basin before I sat down for my service that it made me feel even more comfortable with the salon. Additionally her massage was fantastic! Read Less

Just got a pedicure from this place. My first time visit and I love it.The shop is clean, many workers but many customers too! So better if you have an appointment. They will still help you if you walk in but you just have to wait.Nice massage chair while you soak your tired feet in the tub. The person who did my nail is Lee. He is detailed-oriented and does a great job.After seeing his work, I wanted him to do my hand but I only booked for pedicure and he has other customer waiting. Bummer!Satisfy with this place overall. The only thing I would say is they don't have enough normal nail color  (enough selection but not as many as the place I went to in California). If you are doing gel, they got tons of color selection.I will definitely go back again. Read Less

This review is based solely on the one minute interaction my mom and I had with them as walk-ins. We walk in at 2:10p on a Tuesday.  "Do you have time for 2 pedicures?""We're too busy."Stares at me. We walk out. For a place that claims to welcome walk-ins & has such great reviews mentioning the friendly staff, I was really surprised that was how they dealt with being busy. No apology and no mention of a time that might work for us to come back. Disappointing. At least the inside looked nice. Read Less