They tend to over-book and not honor appointments. Appointments are made for convenience and one-on-one time with a technician of your choice; if I wanted a random technician I would let them know that’s ok....😕 Read Less

Enjoyed my first visit. It was almost closing time and they stayed over to assist me. Annie was awesome with the manicure..blown away with her soft touch and skill. safe area too because I left my windows down by mistake and everything was still there. I will return again. Read Less

Despite the reviews, I wanted to try this place because it is a very convenient location for me. My husband and I came in and stated we just wanted basic spa pedicures. We were promptly sat in the pedicure chairs and Adam was our technician. He was thorough and didn't waste any time. I appreciated this because I didn't have a lot of time when I came in. He did a great job! We will definitely be coming back. Read Less

I had a nail tech named Adam. Do not ever let him do your nails! He basically stole $20 from me! He told me a price & when I told him he performed a service that I didn't ask for he still over charged! When I looked back at my ticket to make sure I was right, he had ran out the door! I will only go back to give them an opportunity to give me the money he stole! I don't recommend this poorly run place! Read Less

I love this place. Went there for my first time recently and it is a clean beautiful salon. I had Joanne do SNS and another girl do my pedicure and they did an excellent job. Don't know how they got bad reviews. I will be back. Read Less

Service was horrible. My nails look terrible. Her son would not leave me alone. (I have 5 kids and it's my only get a way.) The person who put on my nails on doesn't even do acrylics. They bend up and not flat on my nail. They didn't even do my nail shape right. Very disappointed. If I could leave no stars I would. Read Less

Very unfriendly atmosphere. Despite not speaking their language, I can tell from the tone of voice that she uses that the manager is being snippy and rude to the nail techs who work there. One time, my nail tech had just gotten started removing my nail polish when the manager snapped something out to her. My tech had to get up and go get a bowl for another tech's customer while that tech sat in the back out of sight until the bowl was delivered. The music they play is monotonous and usually too loud. Why have a TV if you aren't going to use it as a TV? It does help to watch TV when sitting there drying your nails. The music makes me want to fall asleep! I really didn't want to leave even a whole star. A half a star would have been more appropriate. My nail tech, Lee, however, deserves 5 stars. She does good work and is always friendly. Read Less