I have been coming to this place for a long time and had always had the friendliest service. I always wanted to come back and had sent them referrals. However, that has now changed. Recently, the place was sold and it now has a new owner. I bought a gift certificate for my mom before it was sold and so on Saturday, September 15, she went to use it. After her manicure and pedicure she gave them the gift certificate in which the owner, very rudely, told her that he could not accept it and it was not his problem. The certification has the same name and the same address. He continue to yell and belittle her in front of everyone and threaten to call the police if she did not pay. This could have been handled in a professional manner but he chose not to. I, nor my family, will NEVER come here again. No one disrepects my mother and gets away with it! Read Less

I am not normally one to make a fuss but this is THE worst excperience I have ever had. I went to get SNS and the guy didn't know how to do it and kept trying and it looked awful. He cut me 4 different times and they did nothing to help the situation. I would not go here. If you need a good nail salon go to Genesis Nails in Homewood. Read Less

Was not pleased with the technicians execution or product of work. She rushed through my pedicure and the end result showed. I asked for a double coating of white polish for a white French tip, she applied one; I asked for a cut down, she did not; at the end of this "$28" pedicure, there was more polish on my skin than my nails. I will say, however, she did a descent job on my eyebrow waxing. By the end, I paid $50 on a half-was job (28 for the pedi, 10 for the brows, 5 for my lip, 7 for the "white polish tips"). Needless to say, i will not be returning Read Less

I will never go here to get my nails done again. I used to go to this nail salon all the time years ago before they changed owners, and I was in the area today so I decided to go there to get my nails done. A couple of years ago when I would go here, there would always be a wait because it was so busy. Today there was only me and one other customer the entire time I was getting my nails done... in the middle of the day on a Saturday. The young man doing my nails clearly had NO IDEA what he was doing. He used a drill to polish my nails when I was getting a gel manicure. I told him I wanted the deluxe manicure, which includes the hand and arm massages before the nails are painted. He painted my nails, one by one. He would paint one nail at a time and make me stick it in the LED light. When he finally finished painting my nails, he spoke in his native language to the owner to ask him what to do next, it was pretty obvious. He then asked me to sit in a pedicure chair while he used the lotions from the pedicure station to massage me. Finally, when we got ready to pay, the older man who I assume is the new owner doubled the price of my manicure and charged us double. We paid $46 dollars for a gel manicure and a terrible massage. When I left the store, my arm was covered in red marks and scratches from where the guy had been "massaging" me. Read Less

I will never go here to get my nails done again. I used to go to this nail salon all the time years ago before they changed owners, and I was in the area today so I decided to go there to get my nails done. A couple of years ago when I would go here, there would always be a wait because it was so busy. Today there was only me and one other customer the entire time I was getting my nails done... in the middle of the day on a Saturday. The young man doing my nails clearly had NO IDEA what he was doing. He used a drill to polish my nails when I was getting a gel manicure. I told him I wanted the deluxe manicure, which includes the hand and arm massages before the nails are painted. He painted my nails, one by one. He would paint one nail at a time and make me stick it in the LED light. When he finally finished painting my nails, he spoke in his native language to the owner to ask him what to do next, it was pretty obvious. He then asked me to sit in a pedicure chair while he used the lotions from the pedicure station to massage me. Finally, when we got ready to pay, the older man who I assume is the new owner doubled the price of my manicure and charged us double. We paid $46 dollars for a gel manicure and a terrible massage. When I left the store, my arm was covered in red marks and scratches from where the guy had been "massaging" me. Read Less

I really like this nail salon. There is usually a wait but when they do get to your nails they take their time. There is a middle aged man there who pushes gel manicures or gel acrylic and he gets a little pushy if you tell him you want something different. One time I told him I just wanted a manicure, no gel and he kept saying "gel is better, get gel" and if you don't he rushes through your visit. The older man & younger man are really sweet and they always take their time. The ladies are nice as well. I stopped going there because I got another job not in the area but the salon really is the best one I've been to in the Hoover area so I started going back on the weekends. No lumps or bubbles in my manicures, they are filed evenly. Just be ready to wait on a Saturday Read Less

This is my go to nail shop in Hoover. It's close to me, their hours work most of the time, but sometimes I wish they were open longer, that holds them from a higher rating and it can be busy here and there too, but never too bad at all. Plus everyone is always really nice and patient. They are awesome overall. Read Less

Good-friendly, knowledge staff. I got a full set 2 weeks prior at another location. When I got there, the older gentleman said that the services I received were damaging to my nails. He soaked off and replaced my gel set and didn't charge me for anything except a gel set. My nails look amazing!!!! I have received non stop compliments on my nails. Thanks Creative Nails! Read Less

Tony is amazing!! I've been coming here, and seeing Tony now for a little over 7 years - I will never stray! ♥ I highly recommend coming, the people are always so sweet n very welcoming, from my very first visit Read Less