Okay, so I had previously left a 1 star rating for this salon, and my previous review of this place will be placed under in quotes. But, one of the managers reached out to me after my review and offe... Read More
Okay, so I had previously left a 1 star rating for this salon, and my previous review of this place will be placed under in quotes. But, one of the managers reached out to me after my review and offered to refund my money or re-do me and my friend's gel manicures for free. They were super nice and apologetic when reaching out to me, so my friend and I decided to give them another chance. When we got there, they assured us that they do not want to disappoint us, and the two ladies who did our nails were super sweet and took their time to make sure that they did our nails well. The lady who did my nails even offered to do my eyebrows, and she did them so well! After being very disappointed with our first visit, our second visit definitely made up for it. For this, I'm changing my rating to 5 stars because I can tell that they truly care about the customer's experience. Our gel nails look great now!
"My friend and I both got gel nails, and they left a ton of space between the nail polish and the cuticle, as well as not completely covering the white tip of the nail. We both complained saying that we wanted the gap filled in, my friend complaining once and me complaining twice about it, but they said the gap had to be there so "it doesn't change color" or "won't come off", but I've been to nail salons where they've gotten super close to the top. It was unevenly applied at the top too and looks terrible. I could have done a better job myself, and it was not worth the cost. This place is not worth my time and money." Read Less