Under new management & what an excellent experience! I had a manicure & pedicure on January 11, 2018. They are extremely clean & friendly, but most of all....they are perfectionists! I will return!! Read Less

If I could put NO STAR I most definitely would! I went in for a fill in and it was an older guy that told me to go to his station. So I'm picking my color out I found the color on the finger nail display had it sitting in front of me, he snatched it up and threw it into the basket and I said no I had that there because it was the color that I wanted. So I got it back out and the lady went and got the color. He kept hollering at me saying that I was moving when I wasn't. I told him that I wanted my nails cut down and he got done filing them and was about to start painting them and I said no I need them to be cut down and he huffed and puffed while saying no I'm sorry it's done shrugging his shoulders and said oh well too late and I said no I want them to be cut down and he then grunted angrily and uses the drimel to cut them. He got to my thumb and I snatched my hand because it was of course burning and told him that it was hurting and he huffed and puffed while saying yeah I know I can see that. He also wouldn't let go of my hand. He continued to scream and Holler at me saying that I was moving. It came time to dry them under the uv lights it stayed on for a second and then shut off he yelled at me saying that I was moving and that was why it went off when that wasn't the case. He was the most arrogant, rude, hateful man that I have ever met in my life. I will NEVER GO THERE AGAIN AND I HOPE THAT THIS GUY IS REMOVED FROM THIS PLACE. I hope this review gets them shut down! This is NO WAY TO RUN A BUISNESS! Worst experience of my life! Read Less

I'm a bit of a nail salon snob, yes I can admit these things. I want a lot of attention, immaculately clean equipment, a beverage, massage chairs that work, and flip flops that I can take with me. English speaking pedicurist optional. Music preferred over blaring TV. Nail City has three options for pedicure: Regular, Mandarin Honey, and Deluxe priced at $24, $30, $35 respectively.  I opted for Mandarin Honey because of the leg massage and a regular manicure for $12. They have four pedicure chairs each separated by a thin curtain for privacy. Nice touch! Each chair has a sign to let patrons know the foot bath was clean and sanitized. Another layer of customer service! Plus, I walked in with a skirt on, she was kind enough to provide me a towel for modesty purposes. Again, great service. Oh and an air purifier was running which ensured no acrylic smells hung in the air.The foot bath was waiting for me post ladies room visit. Nice and hot. No scent that I could detect but that isn't a deal breaker.  Pedicurist set the massage chair to do dome crazy hydraulic massage of my back, upper thighs and glutes. Very odd but I'm not complaining. Though I didn't share conversation with my tech, she did a great job conversing with a life insurance agent through Language Line in Vietnenese about her green card and all the other questions necessary to obtain insurance. All if this happened over the phone while working on my feet. Must have been "important"? I suspect if she wasn't pre-occupied I would have received 100% attention. Phone call lasted 50 minutes.The manicure stations are dated, seats are old and visibly worn and I question the sanitizing methods of the tools used for the manicure. They were pulled from the drawer, not from a sanitized sleeve and when finished they were rinsed off at the sink and then dried. I asked for my nails to be buffed shined because I don't use color. Didn't happen. I'm glad I came in because my nails were atrocious, but it wasn't the experience I had hoped for...a true pampering which requires full attention which didn't happen. Read Less