Staff seemed nice but at the end of the day I was disappointed with the quality of my shellac nails. It was rushed and it didn’t look neat at all! I had pedicure and manicure with shellac (£50)and the... Read More
Staff seemed nice but at the end of the day I was disappointed with the quality of my shellac nails. It was rushed and it didn’t look neat at all! I had pedicure and manicure with shellac (£50)and the lady managed to do it all in 1 hr 10 mins tops - that was with me complaining and trying to get them to fix it but all she offered was another layer which would not change the fact that she had painted over my cuticles!!! They also take the payment before the service?! I should have realised something was fishy about that. If you like good quality don’t go there Read Less
Hannah Sunderland
16 Jul 2018
REPORT
Had them done here a few times purely for convenience as they get them done in half the time however I find the staff so unbelievably rude and unprofessional. I booked into get my nails soaked off to... Read More
Had them done here a few times purely for convenience as they get them done in half the time however I find the staff so unbelievably rude and unprofessional. I booked into get my nails soaked off today (as no other beautician will touch them if it's Chinese acrylic because what they use is so strong and takes so long to take off!) I made the appointment this morning for half 11 and when I waked in they pretended they had no recollection of me booking the appointment purely because they couldn't be bothered to remove them and only get 10 pound for it so left me sat there an hour before I walked out. They look at you like your dirt on the bottom of there shoe. And Make you feel like there mistakes are your mistake. Will never ever go back regardless of how cheap or long they last. I'm a hairdresser and no that 90% of the appointment is about client care here there is none of that which makes the experience very uncomfortable and awkward. Read Less
Joyce Athisayanathan
1 Jun 2018
REPORT
Ripoff !! Ridiculously over priced for not doing the job properly, staff are very rude, abrupt and talk their own language whilst serving customers,it’s not worth that much money to just get your nail... Read More
Ripoff !! Ridiculously over priced for not doing the job properly, staff are very rude, abrupt and talk their own language whilst serving customers,it’s not worth that much money to just get your nails painted(£40)! Read Less
Kathleen Cherba Pulliam
22 Feb 2018
REPORT
I had a hard time finding a nail salon that I liked. My friend Cindy referred me to Dainty nails and recommended Kelly! I had a great experience with her! I will be back.
ayshea henry
8 Feb 2018
REPORT
Best nail colour. People very friendly
Jennifer Whyte
28 Jan 2018
REPORT
Been coming here for a long time and not only is it always peaceful the staff is beyond amazing! They know me by name which is rare in a lot of these turn and burn places. Everyone does a great job!!!
Lauren McInnes
29 Dec 2017
REPORT
Dainty's is always amazing! Always clean and relaxing. They do a great job on nails. Make sure to make an appointment though.
Chris Fearn
9 Dec 2017
REPORT
Friendly salon good price.can do any patten on yr nails. Pedicure & eyebrow wax.i have been going for t go ana few yrs now & would not go anywhere else.always
Patty Gordon
20 Nov 2017
REPORT
Absolutely great me, my mom and my sister are regular's and we love it.
Kelly Behm
9 Nov 2017
REPORT
I was referred to this salon by a friend. I am very happy with my experience. I will definitely be back for a pedi and eyebrows.
Emily Fraser
20 Oct 2017
REPORT
Stumbled on this gem when on holiday in York. Amazing service and nails look fantastic, all for a really good price - even the green tea was delicious! Just wish they were based down South where I liv... Read More
Stumbled on this gem when on holiday in York. Amazing service and nails look fantastic, all for a really good price - even the green tea was delicious! Just wish they were based down South where I live as would become a regular but will be sure to visit again next time in York. Would highly recommend! Read Less
Sandra Cantone
16 Oct 2017
REPORT
Best ... best ... place for mani.. pedi ... eyebrows... great friendly staff ... very inviting environment... highly recommend!!!!
Victoria Benevento
29 Aug 2017
REPORT
I love it here ! Everyone is so nice & professional, doesn't matter who you go to everyone is great! I love getting my acrylic pink and white ombré - the best anywhere. The prices are very reasonable ... Read More
I love it here ! Everyone is so nice & professional, doesn't matter who you go to everyone is great! I love getting my acrylic pink and white ombré - the best anywhere. The prices are very reasonable and the staff and quality of services totally makes it worth it.ll Read Less
Teri Humphries
26 Aug 2017
REPORT
What a great experience. Lovely staff. Efficient service. End result was lovely nails.
LaToya Thompson
19 Aug 2017
REPORT
I've been going here for 4 years now. The staff are always lovely, professional, and I'm completely satisfied with my hands and feet every time. Best spa to go to if you want the complete package.
Carolyn Shields
17 Aug 2017
REPORT
The service is so good, and they are so sensitive to my preferences and make sure they do their very best. I've had friendly conversations with every one of the workers. Definitely best one ever!!
Erika Becerra
30 Jul 2017
REPORT
Simply the perfection.
The best service I have ever had.
Shape: 5 stars
Natural effect: 5 stars
Design: 5 stars
Strength: 5 stars
Duration: 5 stars
Customer service: 4 stars (they don't offer you to... Read More
Simply the perfection.
The best service I have ever had.
Shape: 5 stars
Natural effect: 5 stars
Design: 5 stars
Strength: 5 stars
Duration: 5 stars
Customer service: 4 stars (they don't offer you too many choises)
Speed: 5 stars Read Less
Giovanna Moncores
11 Jul 2017
REPORT
They are awesome!! Ask for Giselle and she will always be caring and very attentive to your nails and eyebrows! She is best with shellec, leaves my nails looking amazing and they last more than 2 week... Read More
They are awesome!! Ask for Giselle and she will always be caring and very attentive to your nails and eyebrows! She is best with shellec, leaves my nails looking amazing and they last more than 2 weeks!! Read Less
Janice Welsh
9 Jun 2017
REPORT
Fast service
helen farnham
21 Mar 2017
REPORT
Tried them on recommendation from my daughter and was very surprised how good they look. Week 4 and still going strong. Very happy
Louise Ndlovu
21 Jul 2014
REPORT
I have gone to holly wood nails now for almost 2 years , and there nails are fantastic have never lost any the staff are always welcoming ,Katie does my nails and she is great , and the work andy does... Read More
I have gone to holly wood nails now for almost 2 years , and there nails are fantastic have never lost any the staff are always welcoming ,Katie does my nails and she is great , and the work andy does with the nail art is just fantastic so please give them a go ,, there always fully booked so if this isn't a good sign I don't know what is xx Read Less
Linda Mcfadden
31 Jul 2012
REPORT
I was recently persuaded to use Hollywood Nails, York by a friend. Having used many other Salons to have acrylic nails applied I thought I would give it a go. Whilst the staff are friendly and you d... Read More
I was recently persuaded to use Hollywood Nails, York by a friend. Having used many other Salons to have acrylic nails applied I thought I would give it a go. Whilst the staff are friendly and you do get offered a cup of tea/coffee, I have to report how disappointed I was in the nails applied. I had my nails applied on 13/7/2012 just ahead of a lazy, two week holiday in the sun. I intended to do very little but sunbathe and swim in the resort pool. However, by the Wednesday of the first week 4 of my tips had broken off. There had been no 'impact' issues and in fact one or two had broken off when I was simply picking up my very flimsy beach wrap off the bed! By the beginning of my second week I had lost 8 of the 10 nails - and only one was lost due to the impact with a kitchen granite worktop! My hands looked extremely unsightly and I was unable to have them repaired abroad as it was too expensive.
On returning to the UK I telephoned the salon as I was so disappointed and quite annoyed that the nails had not lasted a week before breaking off. I have to say that in this type of a situation their customer care is non existent. However having persisted with the argument that I believed the nails had not been applied correctly, I was told to visit the salon and they would see what they could do for me. This entailed a 24mile round trip to York and parking charge, but I did as they asked believing they would correct the situation for no charge.
Unfortunately I was faced with the same arguments at the salon that I had received on the phone, that it wasn't due to their application of the nails but impact that you should expect when wearing this type of nail extension! They also stated that had I been able to return to their salon within the first 7 days they would then have reapplied the broken nails free! This was despite the fact they knew I was going on holiday when I got the nails done, and I also advised them that I was unable to return within 7 days due to being on a 2 week holiday abroad.
They did offer to redo my 8 nails again and infill remaining two, despite one of these clearly having a split along the tip line, but at the infill price of £15 - bearing in mind I had already paid £25 for the set in the first place which lasted less than 7days!
I was unwilling to pay any more to this Salon than I had already had to 'fork-out' and therefore asked them to take the remaining two nails off and clear my 8 other nails of the acrylic for no charge. This they agreed to do. I am afraid therefore that I could not recommend this Nail Salon to anyone, unless of course, you are willing to pay £25 for a set of acrylics and run the risk of losing them before a week has gone by. I certainly would not recommend anyone has them done if they are planning to be out of the country for two weeks! These nails work out as a very expensive set of nails indeed! Read Less
Staff seemed nice but at the end of the day I was disappointed with the quality of my shellac nails. It was rushed and it didn’t look neat at all! I had pedicure and manicure with shellac (£50)and the... Read More
Staff seemed nice but at the end of the day I was disappointed with the quality of my shellac nails. It was rushed and it didn’t look neat at all! I had pedicure and manicure with shellac (£50)and the lady managed to do it all in 1 hr 10 mins tops - that was with me complaining and trying to get them to fix it but all she offered was another layer which would not change the fact that she had painted over my cuticles!!! They also take the payment before the service?! I should have realised something was fishy about that. If you like good quality don’t go there Read Less
Hannah Sunderland
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Had them done here a few times purely for convenience as they get them done in half the time however I find the staff so unbelievably rude and unprofessional. I booked into get my nails soaked off to... Read More
Had them done here a few times purely for convenience as they get them done in half the time however I find the staff so unbelievably rude and unprofessional. I booked into get my nails soaked off today (as no other beautician will touch them if it's Chinese acrylic because what they use is so strong and takes so long to take off!) I made the appointment this morning for half 11 and when I waked in they pretended they had no recollection of me booking the appointment purely because they couldn't be bothered to remove them and only get 10 pound for it so left me sat there an hour before I walked out. They look at you like your dirt on the bottom of there shoe. And Make you feel like there mistakes are your mistake. Will never ever go back regardless of how cheap or long they last. I'm a hairdresser and no that 90% of the appointment is about client care here there is none of that which makes the experience very uncomfortable and awkward. Read Less
Joyce Athisayanathan
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Ripoff !! Ridiculously over priced for not doing the job properly, staff are very rude, abrupt and talk their own language whilst serving customers,it’s not worth that much money to just get your nail... Read More
Ripoff !! Ridiculously over priced for not doing the job properly, staff are very rude, abrupt and talk their own language whilst serving customers,it’s not worth that much money to just get your nails painted(£40)! Read Less
Kathleen Cherba Pulliam
22 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I had a hard time finding a nail salon that I liked. My friend Cindy referred me to Dainty nails and recommended Kelly! I had a great experience with her! I will be back.
ayshea henry
8 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Best nail colour. People very friendly
Jennifer Whyte
28 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Been coming here for a long time and not only is it always peaceful the staff is beyond amazing! They know me by name which is rare in a lot of these turn and burn places. Everyone does a great job!!!
Lauren McInnes
29 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Dainty's is always amazing! Always clean and relaxing. They do a great job on nails. Make sure to make an appointment though.
Chris Fearn
9 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Friendly salon good price.can do any patten on yr nails. Pedicure & eyebrow wax.i have been going for t go ana few yrs now & would not go anywhere else.always
Patty Gordon
20 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely great me, my mom and my sister are regular's and we love it.
Kelly Behm
9 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I was referred to this salon by a friend. I am very happy with my experience. I will definitely be back for a pedi and eyebrows.
Emily Fraser
20 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Stumbled on this gem when on holiday in York. Amazing service and nails look fantastic, all for a really good price - even the green tea was delicious! Just wish they were based down South where I liv... Read More
Stumbled on this gem when on holiday in York. Amazing service and nails look fantastic, all for a really good price - even the green tea was delicious! Just wish they were based down South where I live as would become a regular but will be sure to visit again next time in York. Would highly recommend! Read Less
Sandra Cantone
16 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Best ... best ... place for mani.. pedi ... eyebrows... great friendly staff ... very inviting environment... highly recommend!!!!
Victoria Benevento
29 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I love it here ! Everyone is so nice & professional, doesn't matter who you go to everyone is great! I love getting my acrylic pink and white ombré - the best anywhere. The prices are very reasonable ... Read More
I love it here ! Everyone is so nice & professional, doesn't matter who you go to everyone is great! I love getting my acrylic pink and white ombré - the best anywhere. The prices are very reasonable and the staff and quality of services totally makes it worth it.ll Read Less
Teri Humphries
26 Aug 2017
REPORT
☆☆☆☆☆
REPORT
What a great experience. Lovely staff. Efficient service. End result was lovely nails.
LaToya Thompson
19 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I've been going here for 4 years now. The staff are always lovely, professional, and I'm completely satisfied with my hands and feet every time. Best spa to go to if you want the complete package.
Carolyn Shields
17 Aug 2017
REPORT
☆☆☆☆☆
REPORT
The service is so good, and they are so sensitive to my preferences and make sure they do their very best. I've had friendly conversations with every one of the workers. Definitely best one ever!!
Erika Becerra
30 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Simply the perfection.
The best service I have ever had.
Shape: 5 stars
Natural effect: 5 stars
Design: 5 stars
Strength: 5 stars
Duration: 5 stars
Customer service: 4 stars (they don't offer you to... Read More
Simply the perfection.
The best service I have ever had.
Shape: 5 stars
Natural effect: 5 stars
Design: 5 stars
Strength: 5 stars
Duration: 5 stars
Customer service: 4 stars (they don't offer you too many choises)
Speed: 5 stars Read Less
Giovanna Moncores
11 Jul 2017
REPORT
☆☆☆☆☆
REPORT
They are awesome!! Ask for Giselle and she will always be caring and very attentive to your nails and eyebrows! She is best with shellec, leaves my nails looking amazing and they last more than 2 week... Read More
They are awesome!! Ask for Giselle and she will always be caring and very attentive to your nails and eyebrows! She is best with shellec, leaves my nails looking amazing and they last more than 2 weeks!! Read Less
Janice Welsh
9 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Fast service
helen farnham
21 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Tried them on recommendation from my daughter and was very surprised how good they look. Week 4 and still going strong. Very happy
Louise Ndlovu
21 Jul 2014
REPORT
☆☆☆☆☆
REPORT
I have gone to holly wood nails now for almost 2 years , and there nails are fantastic have never lost any the staff are always welcoming ,Katie does my nails and she is great , and the work andy does... Read More
I have gone to holly wood nails now for almost 2 years , and there nails are fantastic have never lost any the staff are always welcoming ,Katie does my nails and she is great , and the work andy does with the nail art is just fantastic so please give them a go ,, there always fully booked so if this isn't a good sign I don't know what is xx Read Less
Linda Mcfadden
31 Jul 2012
REPORT
☆☆☆☆☆
REPORT
I was recently persuaded to use Hollywood Nails, York by a friend. Having used many other Salons to have acrylic nails applied I thought I would give it a go. Whilst the staff are friendly and you d... Read More
I was recently persuaded to use Hollywood Nails, York by a friend. Having used many other Salons to have acrylic nails applied I thought I would give it a go. Whilst the staff are friendly and you do get offered a cup of tea/coffee, I have to report how disappointed I was in the nails applied. I had my nails applied on 13/7/2012 just ahead of a lazy, two week holiday in the sun. I intended to do very little but sunbathe and swim in the resort pool. However, by the Wednesday of the first week 4 of my tips had broken off. There had been no 'impact' issues and in fact one or two had broken off when I was simply picking up my very flimsy beach wrap off the bed! By the beginning of my second week I had lost 8 of the 10 nails - and only one was lost due to the impact with a kitchen granite worktop! My hands looked extremely unsightly and I was unable to have them repaired abroad as it was too expensive.
On returning to the UK I telephoned the salon as I was so disappointed and quite annoyed that the nails had not lasted a week before breaking off. I have to say that in this type of a situation their customer care is non existent. However having persisted with the argument that I believed the nails had not been applied correctly, I was told to visit the salon and they would see what they could do for me. This entailed a 24mile round trip to York and parking charge, but I did as they asked believing they would correct the situation for no charge.
Unfortunately I was faced with the same arguments at the salon that I had received on the phone, that it wasn't due to their application of the nails but impact that you should expect when wearing this type of nail extension! They also stated that had I been able to return to their salon within the first 7 days they would then have reapplied the broken nails free! This was despite the fact they knew I was going on holiday when I got the nails done, and I also advised them that I was unable to return within 7 days due to being on a 2 week holiday abroad.
They did offer to redo my 8 nails again and infill remaining two, despite one of these clearly having a split along the tip line, but at the infill price of £15 - bearing in mind I had already paid £25 for the set in the first place which lasted less than 7days!
I was unwilling to pay any more to this Salon than I had already had to 'fork-out' and therefore asked them to take the remaining two nails off and clear my 8 other nails of the acrylic for no charge. This they agreed to do. I am afraid therefore that I could not recommend this Nail Salon to anyone, unless of course, you are willing to pay £25 for a set of acrylics and run the risk of losing them before a week has gone by. I certainly would not recommend anyone has them done if they are planning to be out of the country for two weeks! These nails work out as a very expensive set of nails indeed! Read Less