24 Reviews

Miss Madam

Coventry, West Midlands
Reviews
Pauline Smith
19 May 2018
REPORT
Great place love my hair every time they make me feel special
Roger Symons
18 May 2018
REPORT
A very friendly place. And professional. with Hair Nails. And Beauty.
Alia Baig
20 Mar 2018
REPORT
Anjie was highly reccomended and she didn’t disappoint as a top stylist. She gave me an amazing haircut and was brilliant with my little boy when he got fed up. Great service, great haircut, highly re... Read More
Anjie was highly reccomended and she didn’t disappoint as a top stylist. She gave me an amazing haircut and was brilliant with my little boy when he got fed up. Great service, great haircut, highly recommend.Read Less
Samantha Basley
5 Dec 2017
REPORT
friendly people, love my nails will defo b going bk
Julie Ann Hobley-flitcroft
7 Oct 2017
REPORT
Came in to go from red to unicorn colour staff are amazing very friendly and professional service
Laura Badauskaite-Meliar
21 Sep 2017
REPORT
Poor customer service I ever seen !!! Doesn't know how to talk to customer ,booked me the wrong day ,came up with silly excuses. Would never go back there at all !
Laura Slade
10 Aug 2017
REPORT
First time visiting Miss Madam today and I absolutely love my nails. Can't stop looking at them. Katryna (think that's how you spell her name) did a fantastic job and I am so pleased with the results.... Read More
First time visiting Miss Madam today and I absolutely love my nails. Can't stop looking at them. Katryna (think that's how you spell her name) did a fantastic job and I am so pleased with the results. They look beautiful and exactly what I wanted before going to my boyfriend's uncles wedding tomorrow. Thankyou so much! definitely returning again to get them done! Read Less
Jade Pearson
15 Jul 2017
REPORT
I came in today spontaneously to have my hair cut. It was damaged and was was needing some tlc. Everyone was so friendly and I didn't get the name of the girl who cut my hair but she was amazing and I... Read More
I came in today spontaneously to have my hair cut. It was damaged and was was needing some tlc. Everyone was so friendly and I didn't get the name of the girl who cut my hair but she was amazing and I'm so happy with my hair it feels so much more healthy since the cut and I will be going back to have it done their again. Also got my eyebrows threaded while there it was my first time having them done and it won't be the last they are amazing and I will defiantly be getting them threaded there in the future. Amazing team and will absolutely be my go to hairdresser and beauty salon from now onRead Less
pauline smith
29 Jun 2017
REPORT
TERRIBLE salon if I could give it 0 stars I would. The owner and her sister. were smoking weed around the back of the salon when i was smoking my cigarette. She then went back in to the salon, stinkin... Read More
TERRIBLE salon if I could give it 0 stars I would. The owner and her sister. were smoking weed around the back of the salon when i was smoking my cigarette. She then went back in to the salon, stinking and carried on cutting peoples hair. The salon is dirty and the taps had mould around the heads...They are very bitchy and talked about clients after they had walked out. The nail technician was staring at her phone the whole time and barely said a word. In regards to the hair cut and nails My daughter had done...well....the Cut was wonky and the nails (Done by Leah) fell off a week after. STAY WELL CLEAR OF THIS SALON!! Read Less
Janette Hancock
25 Jun 2017
REPORT
Recommended by a friend. Had nails done by Leah. Best ive had. Will definitely be recommending and will be back. X
Natasha Mary Morton
25 Jun 2017
REPORT
Everyone is so friendly and very polite would recommend miss madam
Ems Skerrett
23 Jun 2017
REPORT
Just had my nails done by Jodie. She was lovely, managed to do Shellac at very short notice & did an amazing job in my lunch break I'll be going again
Charlie Carter
23 Jun 2017
REPORT
A lovely relaxed atmosphere and all staff are happy to see you and cheerful. Makes the difference! Jodie did my nails and i was suprised to find that she was a trainee - she did a wonderful job! Thank... Read More
A lovely relaxed atmosphere and all staff are happy to see you and cheerful. Makes the difference! Jodie did my nails and i was suprised to find that she was a trainee - she did a wonderful job! Thank you for squeezing me in! Read Less
Fiona Kelly
21 Apr 2017
REPORT
Fabulous experience. They made my daughter's birthday one to remember. Leah who did my daughter's nails went out her way to give my daughter the unicorn coloured nails she wanted. Kayleigh as per usu... Read More
Fabulous experience. They made my daughter's birthday one to remember. Leah who did my daughter's nails went out her way to give my daughter the unicorn coloured nails she wanted. Kayleigh as per usual was amazing at what she does and treated Sophie to the most amazing curly blow dry. We will defini be backRead Less
Stacey Ann
18 Feb 2017
REPORT
Ange has been doing my hair forever, I won't go to anyone else. I have now had my extensions done by her and they look amazing. Amelia also styles my hair and she is fab too xx
Melia Roberts
22 Jan 2017
REPORT
Best salon ever! Done amazing job on my hair! Going from black to ginger my hair still feels amazing! Defiantly recommend!
Samantha Gosling
22 Jan 2017
REPORT
Very talented bunch and such lovely people very friendly and make u feel at home u never want to leave would reccomend to all keep up the very good work xx
Princess Smith
10 Jan 2017
REPORT
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge fo... Read More
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge for it. Wouldn't bother going back, they didn't have the wow factor I asked for. Read Less
Starr Smith
10 Jan 2017
REPORT
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge fo... Read More
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge for it. Wouldn't bother going back, they didn't have the wow factor I asked for. Read Less
R S
10 Jan 2017
REPORT
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge fo... Read More
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge for it. Wouldn't bother going back, they didn't have the wow factor I asked for. Read Less
Darius Navickas
28 Jun 2016
REPORT
Angela very professional hairdressers
jackie maxwell
8 Jun 2016
REPORT
Thank you to Leah for my lovely hair colour and cut today, I love it xx
Christina McBarron
20 May 2016
REPORT
Had a pedicure done here with shellac and it was awful. The girl was nice to be fair but she barley did anything to my feet. She didn't even file/cut my toenails. There was no proper blading or filin... Read More
Had a pedicure done here with shellac and it was awful. The girl was nice to be fair but she barley did anything to my feet. She didn't even file/cut my toenails. There was no proper blading or filing of the skin. The water was cold I put my feet into, also the place was an absolute mess. I dont think the place has been cleaned in weeks. Felt so unsanitary but was too awkward to say anything. The shellac feel of my baby toes after a few days and the rest after about a week. Will never be returning. Read Less
Sophie M.
22 Mar 2016
REPORT
Shocking and awful.Was with a friend and booked in for a nail appointment 40 minutes in advance which they assured would be fine. When we arrived, the staff looked confused as all the nail technicians... Read More
Shocking and awful.Was with a friend and booked in for a nail appointment 40 minutes in advance which they assured would be fine. When we arrived, the staff looked confused as all the nail technicians were busy with customers. We were told by the nail woman that the appointment was with that she was running 15-20 minutes late. We bimbled around for another 20 minutes, returned, and she was still with a customer. Asked how long she was going to be and she said it would be another 15-20 minutes. Came back 15 minutes later. Customer was gone. After waiting for a few minutes for the woman to resurface, she declared that she was just going for a fag break because it has been a busy day.At no point did anyone ask us if any of the constant delays were okay or if we'd like to rebook. The woman stated she was going for a cigarette break and left - didn't ask us if we minded waiting longer. And there literally was not even one single apology in sight! Even after we said we were leaving because of the terrible customer service. The only reason I'm not giving one star less is that I never got to see what the finished product would have been like.Awful quality of customer service, rude staff, and inability to book appointments correctly make for a two-star review. Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
024 7655 5750
31 City Arcade
Coventry West Midlands CV1 3HX
Business Hours
Tuesday
Tue
10:00AM-18:00PM
Wednesday
Wed
10:00AM-18:00PM
Thursday
Thu
10:00AM-18:00PM
Friday
Fri
10:00AM-18:00PM
Saturday
Sat
09:30AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Miss Madam

Coventry, West Midlands
(24)
31 City Arcade
Coventry West Midlands CV1 3HX
Tuesday
10:00AM-18:00PM
Wednesday
10:00AM-18:00PM
Thursday
10:00AM-18:00PM
Friday
10:00AM-18:00PM
Saturday
09:30AM-17:00PM
Pauline Smith
19 May 2018
REPORT
Great place love my hair every time they make me feel special
Roger Symons
18 May 2018
REPORT
A very friendly place. And professional. with Hair Nails. And Beauty.
Alia Baig
20 Mar 2018
REPORT
Anjie was highly reccomended and she didn’t disappoint as a top stylist. She gave me an amazing haircut and was brilliant with my little boy when he got fed up. Great service, great haircut, highly re... Read More
Anjie was highly reccomended and she didn’t disappoint as a top stylist. She gave me an amazing haircut and was brilliant with my little boy when he got fed up. Great service, great haircut, highly recommend.Read Less
Samantha Basley
5 Dec 2017
REPORT
friendly people, love my nails will defo b going bk
Julie Ann Hobley-flitcroft
7 Oct 2017
REPORT
Came in to go from red to unicorn colour staff are amazing very friendly and professional service
Laura Badauskaite-Meliar
21 Sep 2017
REPORT
Poor customer service I ever seen !!! Doesn't know how to talk to customer ,booked me the wrong day ,came up with silly excuses. Would never go back there at all !
Laura Slade
10 Aug 2017
REPORT
First time visiting Miss Madam today and I absolutely love my nails. Can't stop looking at them. Katryna (think that's how you spell her name) did a fantastic job and I am so pleased with the results.... Read More
First time visiting Miss Madam today and I absolutely love my nails. Can't stop looking at them. Katryna (think that's how you spell her name) did a fantastic job and I am so pleased with the results. They look beautiful and exactly what I wanted before going to my boyfriend's uncles wedding tomorrow. Thankyou so much! definitely returning again to get them done! Read Less
Jade Pearson
15 Jul 2017
REPORT
I came in today spontaneously to have my hair cut. It was damaged and was was needing some tlc. Everyone was so friendly and I didn't get the name of the girl who cut my hair but she was amazing and I... Read More
I came in today spontaneously to have my hair cut. It was damaged and was was needing some tlc. Everyone was so friendly and I didn't get the name of the girl who cut my hair but she was amazing and I'm so happy with my hair it feels so much more healthy since the cut and I will be going back to have it done their again. Also got my eyebrows threaded while there it was my first time having them done and it won't be the last they are amazing and I will defiantly be getting them threaded there in the future. Amazing team and will absolutely be my go to hairdresser and beauty salon from now onRead Less
pauline smith
29 Jun 2017
REPORT
TERRIBLE salon if I could give it 0 stars I would. The owner and her sister. were smoking weed around the back of the salon when i was smoking my cigarette. She then went back in to the salon, stinkin... Read More
TERRIBLE salon if I could give it 0 stars I would. The owner and her sister. were smoking weed around the back of the salon when i was smoking my cigarette. She then went back in to the salon, stinking and carried on cutting peoples hair. The salon is dirty and the taps had mould around the heads...They are very bitchy and talked about clients after they had walked out. The nail technician was staring at her phone the whole time and barely said a word. In regards to the hair cut and nails My daughter had done...well....the Cut was wonky and the nails (Done by Leah) fell off a week after. STAY WELL CLEAR OF THIS SALON!! Read Less
Janette Hancock
25 Jun 2017
REPORT
Recommended by a friend. Had nails done by Leah. Best ive had. Will definitely be recommending and will be back. X
Natasha Mary Morton
25 Jun 2017
REPORT
Everyone is so friendly and very polite would recommend miss madam
Ems Skerrett
23 Jun 2017
REPORT
Just had my nails done by Jodie. She was lovely, managed to do Shellac at very short notice & did an amazing job in my lunch break I'll be going again
Charlie Carter
23 Jun 2017
REPORT
A lovely relaxed atmosphere and all staff are happy to see you and cheerful. Makes the difference! Jodie did my nails and i was suprised to find that she was a trainee - she did a wonderful job! Thank... Read More
A lovely relaxed atmosphere and all staff are happy to see you and cheerful. Makes the difference! Jodie did my nails and i was suprised to find that she was a trainee - she did a wonderful job! Thank you for squeezing me in! Read Less
Fiona Kelly
21 Apr 2017
REPORT
Fabulous experience. They made my daughter's birthday one to remember. Leah who did my daughter's nails went out her way to give my daughter the unicorn coloured nails she wanted. Kayleigh as per usu... Read More
Fabulous experience. They made my daughter's birthday one to remember. Leah who did my daughter's nails went out her way to give my daughter the unicorn coloured nails she wanted. Kayleigh as per usual was amazing at what she does and treated Sophie to the most amazing curly blow dry. We will defini be backRead Less
Stacey Ann
18 Feb 2017
REPORT
Ange has been doing my hair forever, I won't go to anyone else. I have now had my extensions done by her and they look amazing. Amelia also styles my hair and she is fab too xx
Melia Roberts
22 Jan 2017
REPORT
Best salon ever! Done amazing job on my hair! Going from black to ginger my hair still feels amazing! Defiantly recommend!
Samantha Gosling
22 Jan 2017
REPORT
Very talented bunch and such lovely people very friendly and make u feel at home u never want to leave would reccomend to all keep up the very good work xx
Princess Smith
10 Jan 2017
REPORT
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge fo... Read More
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge for it. Wouldn't bother going back, they didn't have the wow factor I asked for. Read Less
Starr Smith
10 Jan 2017
REPORT
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge fo... Read More
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge for it. Wouldn't bother going back, they didn't have the wow factor I asked for. Read Less
R S
10 Jan 2017
REPORT
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge fo... Read More
Teenage girl did my nails, the gems came off the next day. I went back in to tell them as I had a special occasion to attend and got someone else to put gems on. The teenage girl wanted to charge for it. Wouldn't bother going back, they didn't have the wow factor I asked for. Read Less
Darius Navickas
28 Jun 2016
REPORT
Angela very professional hairdressers
jackie maxwell
8 Jun 2016
REPORT
Thank you to Leah for my lovely hair colour and cut today, I love it xx
Christina McBarron
20 May 2016
REPORT
Had a pedicure done here with shellac and it was awful. The girl was nice to be fair but she barley did anything to my feet. She didn't even file/cut my toenails. There was no proper blading or filin... Read More
Had a pedicure done here with shellac and it was awful. The girl was nice to be fair but she barley did anything to my feet. She didn't even file/cut my toenails. There was no proper blading or filing of the skin. The water was cold I put my feet into, also the place was an absolute mess. I dont think the place has been cleaned in weeks. Felt so unsanitary but was too awkward to say anything. The shellac feel of my baby toes after a few days and the rest after about a week. Will never be returning. Read Less
Sophie M.
22 Mar 2016
REPORT
Shocking and awful.Was with a friend and booked in for a nail appointment 40 minutes in advance which they assured would be fine. When we arrived, the staff looked confused as all the nail technicians... Read More
Shocking and awful.Was with a friend and booked in for a nail appointment 40 minutes in advance which they assured would be fine. When we arrived, the staff looked confused as all the nail technicians were busy with customers. We were told by the nail woman that the appointment was with that she was running 15-20 minutes late. We bimbled around for another 20 minutes, returned, and she was still with a customer. Asked how long she was going to be and she said it would be another 15-20 minutes. Came back 15 minutes later. Customer was gone. After waiting for a few minutes for the woman to resurface, she declared that she was just going for a fag break because it has been a busy day.At no point did anyone ask us if any of the constant delays were okay or if we'd like to rebook. The woman stated she was going for a cigarette break and left - didn't ask us if we minded waiting longer. And there literally was not even one single apology in sight! Even after we said we were leaving because of the terrible customer service. The only reason I'm not giving one star less is that I never got to see what the finished product would have been like.Awful quality of customer service, rude staff, and inability to book appointments correctly make for a two-star review. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know