Yen has been doing my nails for a while and I love it. She is always working hard for her business. She is always the first one at work and the last one to leave. She is there 7 days a week with no da... Read More
Yen has been doing my nails for a while and I love it. She is always working hard for her business. She is always the first one at work and the last one to leave. She is there 7 days a week with no days off. Not because you don’t like the work from one person there does not mean that you won’t like if from someone else there. You can always request someone different and Yen will always make sure you leave happy. Read Less
Shannon Hudson
11 Mar 2018
REPORT
I’ve gone here around 10 times , sometimes my nails were okay others they chipped within a day and others my cuticles were cut . I was very disappointed when I found out they embarrassed people abou... Read More
I’ve gone here around 10 times , sometimes my nails were okay others they chipped within a day and others my cuticles were cut . I was very disappointed when I found out they embarrassed people about weight gain . Learn how to treat your customers . Read Less
Emily Linzie
10 Mar 2018
REPORT
As being a customer who was always polite and tipped 20% (speaking of this establishment specifically) or more I’d assume my experience after 4 months of not returning would have been more than me ste... Read More
As being a customer who was always polite and tipped 20% (speaking of this establishment specifically) or more I’d assume my experience after 4 months of not returning would have been more than me stepping foot inside to be insulted. Instead of the full set I’d originally planned on, I ended up choosing the quickest route (a gel polish) as to leave the establishment as quickly as possible. Injuring your customers and not taking responsibility is One thing but insulting the we...ight of your customer is another. I myself am not a large woman but the fact you had the audacity to insult me I can not imagine the terrible things you say about your other customers. I will not be returning and will never recommend you to any of my clients or friends. I hope you learn from your mistakes and teach your employees better means of customer service. We are not a heard of livestock for you to move about at your convenience, we are people, we are paying customers and we deserve much better. Afficher la suite Read Less
Erika Marie Griego
23 Feb 2018
REPORT
Worst place in town! Unfriendly, unprofessional dirty as hell and never have the same techs always new people!
Ceara Knoll
7 Feb 2018
REPORT
First time getting my nails done in awhile and I felt completely rushed picking a color, when asked the shape of my nails I felt rushed so I picked something not knowing they charge you more. Just go... Read More
First time getting my nails done in awhile and I felt completely rushed picking a color, when asked the shape of my nails I felt rushed so I picked something not knowing they charge you more. Just got them done like 45 mins ago and very UNHAPPY. Was told the only charge $25 for a full set, and ended up paying $46 with tip. I love the colors of my nails but now looking at the shapes I’m so disappointed and unhappy about them. They are uneven, misshaped and really bad looking.. Not happy about paying this much money for crappy nail job.. I will never return, and very frustrated that my nails are like this and don’t want to pay to get them fixed.. Read Less
Bri Zapata
11 Jan 2018
REPORT
You get what you pay for. Or at least that's what I keep telling my daughter. She and I will not be returning. Their product they use for acrylics is crap. It's definitely not Solar. My nails lifted a... Read More
You get what you pay for. Or at least that's what I keep telling my daughter. She and I will not be returning. Their product they use for acrylics is crap. It's definitely not Solar. My nails lifted and cracked the first week of having them. Plus the shaping was awful and the gel... My 5yr old does a better job of putting polish on me.. Read Less
Erin Bopp
26 Nov 2017
REPORT
I enjoy coming here. The place is clean and they always give me a warm welcome. Their service is great and my nails & waxing is always spot on. Highly recommended.
Aminah To
9 Nov 2017
REPORT
Very very disappointed today. Checked the price before sitting down I was told $25. When I went to pay I was charged double plus a ten dollar tip gotten out of my card without even discussing with me... Read More
Very very disappointed today. Checked the price before sitting down I was told $25. When I went to pay I was charged double plus a ten dollar tip gotten out of my card without even discussing with me! The tech rushed through my nails and they look worse than before. What happened to professionalism? Please let your customer know what to expect. No surprises please because times are hard. No wonder the place was empty! Read Less
Jennifer Franco
18 Aug 2017
REPORT
I used to love coming here but the last few times have been major disappointments. I took my daughter to get just her toe nails painted because her dad had just taken her to get her fingernails done 2... Read More
I used to love coming here but the last few times have been major disappointments. I took my daughter to get just her toe nails painted because her dad had just taken her to get her fingernails done 2 days prior and the lady took off her brand new fingernail polish when she was taking off her old toe nail polish then didn't stop when I told her not to. Then they tried to charge me for fingernails too. The lady who did my pedicure left the previous color on a few of my nails d...idn't bother to remove all of it before she started with the new color. Last time I got my fingernails done with gel they were so thick people were asking me if I had acrylics on. I went here for 8 or 9 years but lately I feel like they are so rushed and if you don't get gel polish then they don't care about customer service. Also I can't stand the girl who works the front desk. My nails were wet I had one hand under the uv light and one being painted and she came and gave me my receipt and asked me to pay. I told her I'll get it in a minute because my debit card was in my back pocket. She came back literally 30 seconds later and asked for my payment. I told her she would have to wait because I wasn't gonna mess up my nails getting it she went and told the owner that I wasn't paying her. That should have been my last time going but I still gave them another chance. Well last night I went to princess nails and I was amazed at how clean it was. How kind they were and what a great job they did. Also they never reuse the files or scrubby things for your feet. They open a new package in front of you and give it to you when they are done. T&Y uses the same busted old files on every client. After experiencing such great service I'll never go back. Afficher la suite Read Less
Lena Gaxiola
16 Aug 2017
REPORT
I usually love going here because they take their time, but today everything was completely rushed and my nails look so bad. I walked out as they closed, took a good look and almost cried. I paid $66 ... Read More
I usually love going here because they take their time, but today everything was completely rushed and my nails look so bad. I walked out as they closed, took a good look and almost cried. I paid $66 dollars for a half-assed job and I've never had to say that. One nail looks lumpy, and I can see through a few others. She definitely noticed there was a white spec in my BLACK nail polish, picked at it and when she couldn't get it out, she just continued as if nothing was wrong. . I've never been so disappointed. Going back tomorrow before my contest so they can fix this mess. So embarrassed. . Read Less
Yen has been doing my nails for a while and I love it. She is always working hard for her business. She is always the first one at work and the last one to leave. She is there 7 days a week with no da... Read More
Yen has been doing my nails for a while and I love it. She is always working hard for her business. She is always the first one at work and the last one to leave. She is there 7 days a week with no days off. Not because you don’t like the work from one person there does not mean that you won’t like if from someone else there. You can always request someone different and Yen will always make sure you leave happy. Read Less
Shannon Hudson
11 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I’ve gone here around 10 times , sometimes my nails were okay others they chipped within a day and others my cuticles were cut . I was very disappointed when I found out they embarrassed people abou... Read More
I’ve gone here around 10 times , sometimes my nails were okay others they chipped within a day and others my cuticles were cut . I was very disappointed when I found out they embarrassed people about weight gain . Learn how to treat your customers . Read Less
Emily Linzie
10 Mar 2018
REPORT
☆☆☆☆☆
REPORT
As being a customer who was always polite and tipped 20% (speaking of this establishment specifically) or more I’d assume my experience after 4 months of not returning would have been more than me ste... Read More
As being a customer who was always polite and tipped 20% (speaking of this establishment specifically) or more I’d assume my experience after 4 months of not returning would have been more than me stepping foot inside to be insulted. Instead of the full set I’d originally planned on, I ended up choosing the quickest route (a gel polish) as to leave the establishment as quickly as possible. Injuring your customers and not taking responsibility is One thing but insulting the we...ight of your customer is another. I myself am not a large woman but the fact you had the audacity to insult me I can not imagine the terrible things you say about your other customers. I will not be returning and will never recommend you to any of my clients or friends. I hope you learn from your mistakes and teach your employees better means of customer service. We are not a heard of livestock for you to move about at your convenience, we are people, we are paying customers and we deserve much better. Afficher la suite Read Less
Erika Marie Griego
23 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Worst place in town! Unfriendly, unprofessional dirty as hell and never have the same techs always new people!
Ceara Knoll
7 Feb 2018
REPORT
☆☆☆☆☆
REPORT
First time getting my nails done in awhile and I felt completely rushed picking a color, when asked the shape of my nails I felt rushed so I picked something not knowing they charge you more. Just go... Read More
First time getting my nails done in awhile and I felt completely rushed picking a color, when asked the shape of my nails I felt rushed so I picked something not knowing they charge you more. Just got them done like 45 mins ago and very UNHAPPY. Was told the only charge $25 for a full set, and ended up paying $46 with tip. I love the colors of my nails but now looking at the shapes I’m so disappointed and unhappy about them. They are uneven, misshaped and really bad looking.. Not happy about paying this much money for crappy nail job.. I will never return, and very frustrated that my nails are like this and don’t want to pay to get them fixed.. Read Less
Bri Zapata
11 Jan 2018
REPORT
☆☆☆☆☆
REPORT
You get what you pay for. Or at least that's what I keep telling my daughter. She and I will not be returning. Their product they use for acrylics is crap. It's definitely not Solar. My nails lifted a... Read More
You get what you pay for. Or at least that's what I keep telling my daughter. She and I will not be returning. Their product they use for acrylics is crap. It's definitely not Solar. My nails lifted and cracked the first week of having them. Plus the shaping was awful and the gel... My 5yr old does a better job of putting polish on me.. Read Less
Erin Bopp
26 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I enjoy coming here. The place is clean and they always give me a warm welcome. Their service is great and my nails & waxing is always spot on. Highly recommended.
Aminah To
9 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Very very disappointed today. Checked the price before sitting down I was told $25. When I went to pay I was charged double plus a ten dollar tip gotten out of my card without even discussing with me... Read More
Very very disappointed today. Checked the price before sitting down I was told $25. When I went to pay I was charged double plus a ten dollar tip gotten out of my card without even discussing with me! The tech rushed through my nails and they look worse than before. What happened to professionalism? Please let your customer know what to expect. No surprises please because times are hard. No wonder the place was empty! Read Less
Jennifer Franco
18 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I used to love coming here but the last few times have been major disappointments. I took my daughter to get just her toe nails painted because her dad had just taken her to get her fingernails done 2... Read More
I used to love coming here but the last few times have been major disappointments. I took my daughter to get just her toe nails painted because her dad had just taken her to get her fingernails done 2 days prior and the lady took off her brand new fingernail polish when she was taking off her old toe nail polish then didn't stop when I told her not to. Then they tried to charge me for fingernails too. The lady who did my pedicure left the previous color on a few of my nails d...idn't bother to remove all of it before she started with the new color. Last time I got my fingernails done with gel they were so thick people were asking me if I had acrylics on. I went here for 8 or 9 years but lately I feel like they are so rushed and if you don't get gel polish then they don't care about customer service. Also I can't stand the girl who works the front desk. My nails were wet I had one hand under the uv light and one being painted and she came and gave me my receipt and asked me to pay. I told her I'll get it in a minute because my debit card was in my back pocket. She came back literally 30 seconds later and asked for my payment. I told her she would have to wait because I wasn't gonna mess up my nails getting it she went and told the owner that I wasn't paying her. That should have been my last time going but I still gave them another chance. Well last night I went to princess nails and I was amazed at how clean it was. How kind they were and what a great job they did. Also they never reuse the files or scrubby things for your feet. They open a new package in front of you and give it to you when they are done. T&Y uses the same busted old files on every client. After experiencing such great service I'll never go back. Afficher la suite Read Less
Lena Gaxiola
16 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I usually love going here because they take their time, but today everything was completely rushed and my nails look so bad. I walked out as they closed, took a good look and almost cried. I paid $66 ... Read More
I usually love going here because they take their time, but today everything was completely rushed and my nails look so bad. I walked out as they closed, took a good look and almost cried. I paid $66 dollars for a half-assed job and I've never had to say that. One nail looks lumpy, and I can see through a few others. She definitely noticed there was a white spec in my BLACK nail polish, picked at it and when she couldn't get it out, she just continued as if nothing was wrong. . I've never been so disappointed. Going back tomorrow before my contest so they can fix this mess. So embarrassed. . Read Less