24 Reviews

Heaven Therapy

North Shields, Tyne and Wear
Reviews
Emma Thompson
5 Jul 2018
REPORT
delighted with my nails, this was my first visit and the staff were efficient, professional and there was plenty of colours to choose from,I'll definately be back!
Jordan Scott
5 Jul 2018
REPORT
Booked my partner in here as a gift for her birthday. Was told over the phone that her appointment was going to cost £15 but she could upgrade to a deluxe manicure or add a pedicure for an extra £5 on... Read More
Booked my partner in here as a gift for her birthday. Was told over the phone that her appointment was going to cost £15 but she could upgrade to a deluxe manicure or add a pedicure for an extra £5 on the day should she wish - I paid for the manicure over the phone. She did add a pedicure but was charged an extra £15 at the end of her appointment, which she paid as she assumed she had just misheard me. She passed the message on and I visited the shop after work to seek a refund. The girls in the shop confirmed that she was overcharged by £10 but could not offer a refund due to my partner paying on card. They told me someone would ring to sort the refund over the phone. The person who rang told me that I was due a refund but it would only be £5. I tried to tell him (the same person I originally booked the appointment with) that he had told me over the phone that it would only be an extra £5 for a pedicure - he repeatedly just said no and insisted that the prices online show that it is £25 for the combo (I never checked the prices online, I dealt with everything over the phone). I would never leave such a bad review for the sake of £5 but being overcharged originally and the man's attitude on the phone will mean I will not be using Heaven Therapy again... Read Less
Janice Wright
16 Jun 2018
REPORT
Excellent service, great nails and choice of colours, I'll be back!
Donna Young
11 Jun 2018
REPORT
Booked in for the Gel Manicure & Pedicure £25 offer and I wasn't disappointed . Great selection of colours and all staff very friendly
Kath Lews
10 Jun 2018
REPORT
I had a lovely pedicure yesterday, they have plenty of colours and it was just what me feet needed!
Laura Johnson
10 Jun 2018
REPORT
I booked me and my friend in for a 'deluxe' pedicure at £20 each. It was so bad I wanted to leave when they brought a bucket of Luke warm water over instead of a foot spa but I thought it may get bett... Read More
I booked me and my friend in for a 'deluxe' pedicure at £20 each. It was so bad I wanted to leave when they brought a bucket of Luke warm water over instead of a foot spa but I thought it may get better worst pedicure we've ever had can't believe we paid £40 for it. Definitely wouldn't recommend. I had to file my nails when I got home. Read Less
Maureen Munro Rowell
28 Mar 2018
REPORT
I have been going to Heaven Therapy for many years even when it was in Tynemouth. Today I had a lovely relaxing aromatherapy back massage and Indian Head massage carried out by Lindsay. Highly recomme... Read More
I have been going to Heaven Therapy for many years even when it was in Tynemouth. Today I had a lovely relaxing aromatherapy back massage and Indian Head massage carried out by Lindsay. Highly recommended and a lovely treat. Read Less
Joan Brown
24 Mar 2018
REPORT
One Word - Superb!
Tina Short
22 Mar 2018
REPORT
I had a lovely deluxe manicure with Emilia, a newish member of staff. It was my second treatment with her and she remembered my likes and dislikes and was far more confident than when we first met, wh... Read More
I had a lovely deluxe manicure with Emilia, a newish member of staff. It was my second treatment with her and she remembered my likes and dislikes and was far more confident than when we first met, which made for a better experience and I think a better manicure. Thank you Heaven Therapy, next session already booked. Read Less
Gayleen Gray
20 Mar 2018
REPORT
Had the eye package yesterday with Karolina, was lovely and relaxing and I’m very pleased with the results. My brows have never looked so good xx
Karen Gordon
10 Mar 2018
REPORT
I had a pregnancy massage and reflexology combi with Gill today. This was the first time I have been to Heaven Therapy. I was really impressed on how easy it was to book an appointment on line and was... Read More
I had a pregnancy massage and reflexology combi with Gill today. This was the first time I have been to Heaven Therapy. I was really impressed on how easy it was to book an appointment on line and was really happy to get the appointment today as I only booked it last night.The massage and reflexology was really lovely and I will definitely be coming back. Read Less
Michelle O'Rourke
10 Mar 2018
REPORT
I really can’t recommend Heaven Therapy highly enough! I started seeing Alanna six years ago for pain for which I had had numerous treatments, including injections and medication. After a series of we... Read More
I really can’t recommend Heaven Therapy highly enough! I started seeing Alanna six years ago for pain for which I had had numerous treatments, including injections and medication. After a series of weekly treatments, she not only took care of the pain, but had resolved the problem entirely! She exceeded all of my expectations and continues to do so. Her touch is extremely intuitive and the quality of her massages is exceptional. Additionally, I feel like she treats the whole person, not just the issue, and always has helpful suggestions on how to deal with the issue in between treatments. In my six years of attending, the cleanliness of the environment has always been top notch. Both Craig and Alanna have been extremely helpful and accommodating. I fully recommend Alanna for any particular issue you might have as well as for de-stressing, ultimate relaxation and maintaining a healthy, injury free body! Read Less
Linda Carling
27 Feb 2018
REPORT
I thought Karolina was really lovely and gave me a very relaxing aromatherapy full body massage. Considering she has only relatively recently qualified in her field, She was empathic to my needs and g... Read More
I thought Karolina was really lovely and gave me a very relaxing aromatherapy full body massage. Considering she has only relatively recently qualified in her field, She was empathic to my needs and gentle and caring. I would most definitely recommend this treatment centre. Read Less
Sandra Lumsden
19 Jan 2018
REPORT
Went for the first time today and it certainly won't be the last! Had 60 minute back, neck and shoulder massage for just £30 with lovely therapist Karolina. Excellent value but more importantly a l... Read More
Went for the first time today and it certainly won't be the last! Had 60 minute back, neck and shoulder massage for just £30 with lovely therapist Karolina. Excellent value but more importantly a lovely relaxing treatment. Read Less
Dani Claire Mayhew-Watts
12 Jan 2018
REPORT
I had a prenatal massage today with Lindsey as I am 20 weeks pregnant and my little lad is playing havoc with my lower back. The massage was done really nicely and I think I may have dozed off on one ... Read More
I had a prenatal massage today with Lindsey as I am 20 weeks pregnant and my little lad is playing havoc with my lower back. The massage was done really nicely and I think I may have dozed off on one side as I barely slept last night and it takes a lot for me to fall asleep so would highly recommend Lindsey. Read Less
Rosie Conway
19 Nov 2017
REPORT
Had an hours facial which for £25, I really can’t complain! Very relaxing- however although my face felt soft afterwards, I felt like I could have put make up on where I usually wouldn’t. My face didn... Read More
Had an hours facial which for £25, I really can’t complain! Very relaxing- however although my face felt soft afterwards, I felt like I could have put make up on where I usually wouldn’t. My face didn’t look any different post treatments x Read Less
Joanne Bell
21 Oct 2017
REPORT
Great treatments, great staff, great place, great online booking - I'll be back!!!!!
Danielle Brett
2 Oct 2017
REPORT
Lyndsay was fantastic today for a 37 week pregnancy massage- felt so relaxed and pampered afterwards and it really helped with leg cramps and reduced swelling in my feet. Loved it so much I've booked ... Read More
Lyndsay was fantastic today for a 37 week pregnancy massage- felt so relaxed and pampered afterwards and it really helped with leg cramps and reduced swelling in my feet. Loved it so much I've booked another for next week! Thank you!Read Less
Cheryl Clafton
24 Aug 2017
REPORT
I have recently had a back massage and reflexology from Gill. Gill was very good with both massages and I almost fell asleep with the reflexology. Very professional and sympathetic to my mood. Answeri... Read More
I have recently had a back massage and reflexology from Gill. Gill was very good with both massages and I almost fell asleep with the reflexology. Very professional and sympathetic to my mood. Answering my questions and talking back to me during one session and during another, allowing me to relax and not being intrusive in any way. Can certainly recommend Gill and this salon. It's easy for me to either book online or ring for an appointment Read Less
M Dawson
18 Jul 2017
REPORT
I've been going to Heaven Therapy for a couple of years now and seen a number of therapists - all highly experienced and know exactly what you need. I've had the Aromatherapy Massage, Deep Tissue and... Read More
I've been going to Heaven Therapy for a couple of years now and seen a number of therapists - all highly experienced and know exactly what you need. I've had the Aromatherapy Massage, Deep Tissue and I've also tried the facials - all top treatments. The online booking service is fantastic and prices are very reasonable too. You can also buy 3 for the price of 2 mon-thur and they have a loyalty card so you get your 5th treatment half price and 10th treatment free - HIGHLY RECOMMENDED! Read Less
Babs Smith
18 Jul 2017
REPORT
Fantastic Manicure and Pedicure, great staff and environment - would highly recommend to others x
Angela Robinson
21 May 2017
REPORT
I visit Heaven Therapy for a regular massage treatment every 3-4 weeks and have been going for over 1 year now. Staff are so welcoming, treatments are to an exceptional high standard every time ensur... Read More
I visit Heaven Therapy for a regular massage treatment every 3-4 weeks and have been going for over 1 year now. Staff are so welcoming, treatments are to an exceptional high standard every time ensuring I leave the treatment feeling better than when I first arrived! I have also had facials and nails here and again treatments are to a high standard and always really good value. I don't often leave reviews, but I read the previous review on here and thought it was important to let readers know how good this place really is. They even offer online booking on their website so you can book whenever you like and don't have to call them. HIGHLY RECOMMENDED! Read Less
Hillonthehills Hill
8 May 2017
REPORT
rang and inquired about the facial massage advertised on their website at 2 different prices. jess who took the call explained one is only 30 min whereas the more expensive one is 60 min. i explained ... Read More
rang and inquired about the facial massage advertised on their website at 2 different prices. jess who took the call explained one is only 30 min whereas the more expensive one is 60 min. i explained that on website it's advertised as both 60 minutes, with 2 different prices and no other details. she then went on to say one of them offers a deeper clean etc. It appeared to me its just something she come up with to give me an answer and shut me off, clearly no clue whatsoever about the products they offer, prices, and current offers. moreover i went ahead with my facial appointment, guess who has been charged the most expensive price and only for 45 min! Mee! definitely not booking any more facial. i also had few massage sessions, which were quite pleasant however on one occasion when i was left to lie on the bed before a massage session, i went on to rest my face down where the bed has a gap and noticed the tissue paper had foundation marks on it which makes me think clearly wasn't changed from previous customer, never mind about wiping the area with an antibacterial wipe. I know it's nothing major, but don't know anyone who would like to rest their face for one hour into somebody else's sweat and foundation. It's details like these every companies should be able to stress on staff if they want to build up a good reputation and clientele as competition is quite high.Read Less
Edward Davies
30 Oct 2015
REPORT
I walked in feeling stressed and aching all over....walked out on cloud 9. Best massage ever! Have already recommended it to my friends and colleagues. Thank you ☺
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Book an Appointment
Online booking unavailable
Please call
0191 340 4794
4 Saint George's Road
North Shields Tyne and Wear NE30 3JY
Business Hours
Monday
Mon
12:00PM-19:00PM
Tuesday
Tue
12:00PM-19:00PM
Wednesday
Wed
12:00PM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-18:00PM
Saturday
Sat
10:00AM-17:00PM
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Heaven Therapy

North Shields, Tyne and Wear
(24)
4 Saint George's Road
North Shields Tyne and Wear NE30 3JY
Monday
12:00PM-19:00PM
Tuesday
12:00PM-19:00PM
Wednesday
12:00PM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-18:00PM
Saturday
10:00AM-17:00PM
Emma Thompson
5 Jul 2018
REPORT
delighted with my nails, this was my first visit and the staff were efficient, professional and there was plenty of colours to choose from,I'll definately be back!
Jordan Scott
5 Jul 2018
REPORT
Booked my partner in here as a gift for her birthday. Was told over the phone that her appointment was going to cost £15 but she could upgrade to a deluxe manicure or add a pedicure for an extra £5 on... Read More
Booked my partner in here as a gift for her birthday. Was told over the phone that her appointment was going to cost £15 but she could upgrade to a deluxe manicure or add a pedicure for an extra £5 on the day should she wish - I paid for the manicure over the phone. She did add a pedicure but was charged an extra £15 at the end of her appointment, which she paid as she assumed she had just misheard me. She passed the message on and I visited the shop after work to seek a refund. The girls in the shop confirmed that she was overcharged by £10 but could not offer a refund due to my partner paying on card. They told me someone would ring to sort the refund over the phone. The person who rang told me that I was due a refund but it would only be £5. I tried to tell him (the same person I originally booked the appointment with) that he had told me over the phone that it would only be an extra £5 for a pedicure - he repeatedly just said no and insisted that the prices online show that it is £25 for the combo (I never checked the prices online, I dealt with everything over the phone). I would never leave such a bad review for the sake of £5 but being overcharged originally and the man's attitude on the phone will mean I will not be using Heaven Therapy again... Read Less
Janice Wright
16 Jun 2018
REPORT
Excellent service, great nails and choice of colours, I'll be back!
Donna Young
11 Jun 2018
REPORT
Booked in for the Gel Manicure & Pedicure £25 offer and I wasn't disappointed . Great selection of colours and all staff very friendly
Kath Lews
10 Jun 2018
REPORT
I had a lovely pedicure yesterday, they have plenty of colours and it was just what me feet needed!
Laura Johnson
10 Jun 2018
REPORT
I booked me and my friend in for a 'deluxe' pedicure at £20 each. It was so bad I wanted to leave when they brought a bucket of Luke warm water over instead of a foot spa but I thought it may get bett... Read More
I booked me and my friend in for a 'deluxe' pedicure at £20 each. It was so bad I wanted to leave when they brought a bucket of Luke warm water over instead of a foot spa but I thought it may get better worst pedicure we've ever had can't believe we paid £40 for it. Definitely wouldn't recommend. I had to file my nails when I got home. Read Less
Maureen Munro Rowell
28 Mar 2018
REPORT
I have been going to Heaven Therapy for many years even when it was in Tynemouth. Today I had a lovely relaxing aromatherapy back massage and Indian Head massage carried out by Lindsay. Highly recomme... Read More
I have been going to Heaven Therapy for many years even when it was in Tynemouth. Today I had a lovely relaxing aromatherapy back massage and Indian Head massage carried out by Lindsay. Highly recommended and a lovely treat. Read Less
Joan Brown
24 Mar 2018
REPORT
One Word - Superb!
Tina Short
22 Mar 2018
REPORT
I had a lovely deluxe manicure with Emilia, a newish member of staff. It was my second treatment with her and she remembered my likes and dislikes and was far more confident than when we first met, wh... Read More
I had a lovely deluxe manicure with Emilia, a newish member of staff. It was my second treatment with her and she remembered my likes and dislikes and was far more confident than when we first met, which made for a better experience and I think a better manicure. Thank you Heaven Therapy, next session already booked. Read Less
Gayleen Gray
20 Mar 2018
REPORT
Had the eye package yesterday with Karolina, was lovely and relaxing and I’m very pleased with the results. My brows have never looked so good xx
Karen Gordon
10 Mar 2018
REPORT
I had a pregnancy massage and reflexology combi with Gill today. This was the first time I have been to Heaven Therapy. I was really impressed on how easy it was to book an appointment on line and was... Read More
I had a pregnancy massage and reflexology combi with Gill today. This was the first time I have been to Heaven Therapy. I was really impressed on how easy it was to book an appointment on line and was really happy to get the appointment today as I only booked it last night.The massage and reflexology was really lovely and I will definitely be coming back. Read Less
Michelle O'Rourke
10 Mar 2018
REPORT
I really can’t recommend Heaven Therapy highly enough! I started seeing Alanna six years ago for pain for which I had had numerous treatments, including injections and medication. After a series of we... Read More
I really can’t recommend Heaven Therapy highly enough! I started seeing Alanna six years ago for pain for which I had had numerous treatments, including injections and medication. After a series of weekly treatments, she not only took care of the pain, but had resolved the problem entirely! She exceeded all of my expectations and continues to do so. Her touch is extremely intuitive and the quality of her massages is exceptional. Additionally, I feel like she treats the whole person, not just the issue, and always has helpful suggestions on how to deal with the issue in between treatments. In my six years of attending, the cleanliness of the environment has always been top notch. Both Craig and Alanna have been extremely helpful and accommodating. I fully recommend Alanna for any particular issue you might have as well as for de-stressing, ultimate relaxation and maintaining a healthy, injury free body! Read Less
Linda Carling
27 Feb 2018
REPORT
I thought Karolina was really lovely and gave me a very relaxing aromatherapy full body massage. Considering she has only relatively recently qualified in her field, She was empathic to my needs and g... Read More
I thought Karolina was really lovely and gave me a very relaxing aromatherapy full body massage. Considering she has only relatively recently qualified in her field, She was empathic to my needs and gentle and caring. I would most definitely recommend this treatment centre. Read Less
Sandra Lumsden
19 Jan 2018
REPORT
Went for the first time today and it certainly won't be the last! Had 60 minute back, neck and shoulder massage for just £30 with lovely therapist Karolina. Excellent value but more importantly a l... Read More
Went for the first time today and it certainly won't be the last! Had 60 minute back, neck and shoulder massage for just £30 with lovely therapist Karolina. Excellent value but more importantly a lovely relaxing treatment. Read Less
Dani Claire Mayhew-Watts
12 Jan 2018
REPORT
I had a prenatal massage today with Lindsey as I am 20 weeks pregnant and my little lad is playing havoc with my lower back. The massage was done really nicely and I think I may have dozed off on one ... Read More
I had a prenatal massage today with Lindsey as I am 20 weeks pregnant and my little lad is playing havoc with my lower back. The massage was done really nicely and I think I may have dozed off on one side as I barely slept last night and it takes a lot for me to fall asleep so would highly recommend Lindsey. Read Less
Rosie Conway
19 Nov 2017
REPORT
Had an hours facial which for £25, I really can’t complain! Very relaxing- however although my face felt soft afterwards, I felt like I could have put make up on where I usually wouldn’t. My face didn... Read More
Had an hours facial which for £25, I really can’t complain! Very relaxing- however although my face felt soft afterwards, I felt like I could have put make up on where I usually wouldn’t. My face didn’t look any different post treatments x Read Less
Joanne Bell
21 Oct 2017
REPORT
Great treatments, great staff, great place, great online booking - I'll be back!!!!!
Danielle Brett
2 Oct 2017
REPORT
Lyndsay was fantastic today for a 37 week pregnancy massage- felt so relaxed and pampered afterwards and it really helped with leg cramps and reduced swelling in my feet. Loved it so much I've booked ... Read More
Lyndsay was fantastic today for a 37 week pregnancy massage- felt so relaxed and pampered afterwards and it really helped with leg cramps and reduced swelling in my feet. Loved it so much I've booked another for next week! Thank you!Read Less
Cheryl Clafton
24 Aug 2017
REPORT
I have recently had a back massage and reflexology from Gill. Gill was very good with both massages and I almost fell asleep with the reflexology. Very professional and sympathetic to my mood. Answeri... Read More
I have recently had a back massage and reflexology from Gill. Gill was very good with both massages and I almost fell asleep with the reflexology. Very professional and sympathetic to my mood. Answering my questions and talking back to me during one session and during another, allowing me to relax and not being intrusive in any way. Can certainly recommend Gill and this salon. It's easy for me to either book online or ring for an appointment Read Less
M Dawson
18 Jul 2017
REPORT
I've been going to Heaven Therapy for a couple of years now and seen a number of therapists - all highly experienced and know exactly what you need. I've had the Aromatherapy Massage, Deep Tissue and... Read More
I've been going to Heaven Therapy for a couple of years now and seen a number of therapists - all highly experienced and know exactly what you need. I've had the Aromatherapy Massage, Deep Tissue and I've also tried the facials - all top treatments. The online booking service is fantastic and prices are very reasonable too. You can also buy 3 for the price of 2 mon-thur and they have a loyalty card so you get your 5th treatment half price and 10th treatment free - HIGHLY RECOMMENDED! Read Less
Babs Smith
18 Jul 2017
REPORT
Fantastic Manicure and Pedicure, great staff and environment - would highly recommend to others x
Angela Robinson
21 May 2017
REPORT
I visit Heaven Therapy for a regular massage treatment every 3-4 weeks and have been going for over 1 year now. Staff are so welcoming, treatments are to an exceptional high standard every time ensur... Read More
I visit Heaven Therapy for a regular massage treatment every 3-4 weeks and have been going for over 1 year now. Staff are so welcoming, treatments are to an exceptional high standard every time ensuring I leave the treatment feeling better than when I first arrived! I have also had facials and nails here and again treatments are to a high standard and always really good value. I don't often leave reviews, but I read the previous review on here and thought it was important to let readers know how good this place really is. They even offer online booking on their website so you can book whenever you like and don't have to call them. HIGHLY RECOMMENDED! Read Less
Hillonthehills Hill
8 May 2017
REPORT
rang and inquired about the facial massage advertised on their website at 2 different prices. jess who took the call explained one is only 30 min whereas the more expensive one is 60 min. i explained ... Read More
rang and inquired about the facial massage advertised on their website at 2 different prices. jess who took the call explained one is only 30 min whereas the more expensive one is 60 min. i explained that on website it's advertised as both 60 minutes, with 2 different prices and no other details. she then went on to say one of them offers a deeper clean etc. It appeared to me its just something she come up with to give me an answer and shut me off, clearly no clue whatsoever about the products they offer, prices, and current offers. moreover i went ahead with my facial appointment, guess who has been charged the most expensive price and only for 45 min! Mee! definitely not booking any more facial. i also had few massage sessions, which were quite pleasant however on one occasion when i was left to lie on the bed before a massage session, i went on to rest my face down where the bed has a gap and noticed the tissue paper had foundation marks on it which makes me think clearly wasn't changed from previous customer, never mind about wiping the area with an antibacterial wipe. I know it's nothing major, but don't know anyone who would like to rest their face for one hour into somebody else's sweat and foundation. It's details like these every companies should be able to stress on staff if they want to build up a good reputation and clientele as competition is quite high.Read Less
Edward Davies
30 Oct 2015
REPORT
I walked in feeling stressed and aching all over....walked out on cloud 9. Best massage ever! Have already recommended it to my friends and colleagues. Thank you ☺
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know