Novice level extensions I'm afraid. I wanted sculpted gel, I emailed the salon before making an appointment and was assured that I would get sculpted gels. Went ahead and booked the appointment to be ... Read More
Novice level extensions I'm afraid. I wanted sculpted gel, I emailed the salon before making an appointment and was assured that I would get sculpted gels. Went ahead and booked the appointment to be advised upon turning up that they would be acrylic extensions instead. Decided to continue with the appointment as it was a treat for me to have someone else do my nails for a change.....I should have booked elsewhere I think! I have come away with unbalanced extensions, side walls of my nails bulge out disproportionately, the nails were not paired on each hand to match up the lengths (thumbs, forefingers, ring fingers etc are all longer or shorter than the other hand). I wanted almond shaped nails with a slightly rounded point and brought photos of a) what my nails were previously when I had down them and b) what shape and length I ideally wanted to aim for. Whilst I appreciate that an exact match from a photo is a tall ask for any of us, having nails that match each other is desirable! Some are slightly pointy, some are slightly rounded or squared off at the free edge. The centre of the points is not signed the the centre of the nail so I have some nails that slope off either left or right. The product is too thick at the cuticle so even though these extensions are a few days old, when the product grows out they are going to look horrendous. To top it off I have 6 cuts across 3 fingers and a thumb where the tech caught my cuticles when "shaping" my extensions so for the last few days I have had very sore fingers and the occasional bleeding from the thumb!! This to me, is a novice error as files should be files to reduce the sharpness of the edges on new files (although she wasn't using new files, just a lot of force!) An insight into a nail tech would be the state of their own nails. It was kind of a golden rule when I trained that your nails were always a direct advertisement of your work so should therefore display a clean, tidy, professional image - at least painted!!!! My nail techs hands appeared hard worked. The nails were in need of filing, were chipped and peeling with very little polish left on any of the nails. I trained years ago as a nail tech and considered this a one off treat as I have never had someone else do my nails (certainly not outside nail systems training). Even with my lack of exposure to clients (as I didn't pursue it as a full time profession) I would never a) let someone walk away with what is currently on my hands without working to fix the overall structure of the nails, shape, lengths, thickness, lumps on the surface, the hairs that are set into the gel top coat the she put on top - you know, the little things!!! or b) feel that I could charge for this set. Seriously disappointed in the quality of these, will not be returning, will be continuing to do my own, will be exploring bolt on courses to further my training - although it appears my own standards of working practises, performance, service delivery and what I would be prepared for someone to walk away with are evidently higher as they currently stand. I'll give 2 stars because the staff are nice and friendly and the decor looks clean. They appear to soak metal utensils in barbicide which is always a bonus but I doubt they use disinfectible files and don't recall the tech spraying the files before she used them. Read Less