I think all of the bad reviews are very judgemental and maybe aren't taking into consideration what it is that they're paying for. The prices at this salon are very reasonable, if you want spectacular service then go into London and pay £60 for a shellac manicure. I personally love this salon, I come here for shellac, eyebrows and underarm wax every two weeks. Asi is the nicest girl you could ever wish to do your nails and she is genuinely amazing (I have had an experience with another girl who I won't name but after that treatment I had to ask for them to be redone by someone else but that is the only time that I have had a problem). I used to go to Nail'd It in Richmond which is more expensive and a much more glamorous. private salon but their shellac was terrible compared to Asi's at Living It Up. My shellac has currently been on for over 2 weeks and doesn't have the slightest chip. Sometimes you have to wait for an appointment but it is a busy salon in the centre of Staines so if you walk in at 2pm on a Saturday you will have to wait, however I never make an appointment and I go in the mid-week and I have never waited. If you want your nails doing, go in and ask for Asi and you won't be disappointed. Read Less

Had my eyebrows waxed here as there was a long que in the one i usually go to and I have to say i am far from pleased they look worse than they have ever done and I have a long wait until they will grow back My advice is to avoid this place. Read Less