My daughter had her £40 acrylics done and spent all her holiday money on them. After 3 days, 3 had fallen off! After returning from a holiday (2 weeks post appointment) she went in to complain and get... Read More
My daughter had her £40 acrylics done and spent all her holiday money on them. After 3 days, 3 had fallen off! After returning from a holiday (2 weeks post appointment) she went in to complain and get them redone, but they refused to put them back on without her paying again! I have had nails done before, which lasted 4-6 weeks, but they are saying that 2 is OK???????
I am fuming and hope no one else goes to this dreadful place Read Less
Charlotte
25 Jul 2021
REPORT
I got them done Monday , one came off Wednesday, started having bubbles on my nails and also they had chipped. And now 3 have came off . I would like a refund or them put back on as I feel I have wast... Read More
I got them done Monday , one came off Wednesday, started having bubbles on my nails and also they had chipped. And now 3 have came off . I would like a refund or them put back on as I feel I have wasted £25 on the nails Read Less
Charlotte Bartell
6 Jul 2018
REPORT
Absolutely dreadful, the staff are rude and when getting my nails done he made my thumb bleed straight away, he then continued to put a blue liquid on my nail that really stag, I asked him what it was... Read More
Absolutely dreadful, the staff are rude and when getting my nails done he made my thumb bleed straight away, he then continued to put a blue liquid on my nail that really stag, I asked him what it was he was putting on my hand, he didn't answers me, I asked one more time and I'm sure he started speaking in a didn't language which is just rude. I showed him a photo of the nails I wanted and to say I am disappointed is an understatement. They were nothing like the picture, shape or length! I wouldn't suggest this shop to anyone. Left in pain and disappointment with every part of the experience. Read Less
Catherine Vandier
11 Jan 2018
REPORT
Much better since under new management. Gel nails removed and perfectly replaced in 45 minutes. The team was welcoming and happy. 5/5!
Ruby Cole
25 Dec 2017
REPORT
They are really good at acrylics but the service is terrible, if they didn't do a good job then I 100% wouldn't go back, they don't talk to you they just slap your hand and point at you, and drag your... Read More
They are really good at acrylics but the service is terrible, if they didn't do a good job then I 100% wouldn't go back, they don't talk to you they just slap your hand and point at you, and drag your hand instead of having a conversation, the lady is really nice but the two men are two of the moodiest people I have ever met, its the only place in Guildford where the acrylics last like longer than a week so thats good. Read Less
Jessie Gunn
16 Oct 2017
REPORT
Badly shaped, too thick and probably won’t go again...
Caitlin Simpson-Hodson
3 Jul 2017
REPORT
Worst nail salon ever! They are rude and aggressive. The man who did my acrylics didn't put them all the way up to the cutical so I asked him if he could fix it politely. He then put loads more acryli... Read More
Worst nail salon ever! They are rude and aggressive. The man who did my acrylics didn't put them all the way up to the cutical so I asked him if he could fix it politely. He then put loads more acrylic on top of his first attempt which then made them soooooo thick! In the end a woman who was blunt at the beggin when I walked in took over from him, who then kindly took them off free of charge and then let me leave. But, she was only nice to me when I was close to tears. When she took the acrylic off she put my hands in acetone for so long because of how thick the acrylics were! My hands now hurt and are now very, very, very dry.
Please don't go here, they are rude and just totally awful! Read Less
Janet Gabriel
15 Oct 2016
REPORT
Prompt service. Polite and efficient. Good range of gel colours. They're guys but they do a quick and skilled job. Will use again
Ann-Marie Msichili
24 May 2016
REPORT
I went in today to take off acrylics and I was given a trainee to do my nails. I'm all for helping people have training but not when my nails are then scratched and damaged in the process. I ended up... Read More
I went in today to take off acrylics and I was given a trainee to do my nails. I'm all for helping people have training but not when my nails are then scratched and damaged in the process. I ended up jerkin so much in pain one of the more experienced nail technicians finished my nails off. The job was so rushed , my nails were not filed evenly or with care, other customers got a hand massage with their manicures and I didn't - only sent away to rinse my hands and pay. I'm never going back to this place. Really not pleased at all. I wouldn't recommend it to anyone Read Less
Emma Wheeler
13 Jan 2016
REPORT
Rushed, rude and disinterested. Had to go to the shopping centre to scrub my hands after as when I left I noticed one palm was covered in something which looked like blood. It wasn't mine.
Kate A.
1 Jun 2015
REPORT
Great, clean shellac manicure - very reasonably priced. Friendly staff. No wait. Very clean. I'll be back for sure
Brenda Gazzard
18 May 2015
REPORT
I have been to JV Nails three times now and been very happy with the professional job they have done. Also they are very friendly and always offer a hot drink for free! Brenda
Bethan Cabell
27 Feb 2015
REPORT
Always go here to get my nails done!! The guys are so friendly and always make you feel welcome Top service and super nails by the end of it
Jack Le
8 Jan 2015
REPORT
J.V Nail now under new management.... new staff,, new products... more colour and design you can choose... very friendly and high standards customers service.... recommend and should try...
My daughter had her £40 acrylics done and spent all her holiday money on them. After 3 days, 3 had fallen off! After returning from a holiday (2 weeks post appointment) she went in to complain and get... Read More
My daughter had her £40 acrylics done and spent all her holiday money on them. After 3 days, 3 had fallen off! After returning from a holiday (2 weeks post appointment) she went in to complain and get them redone, but they refused to put them back on without her paying again! I have had nails done before, which lasted 4-6 weeks, but they are saying that 2 is OK???????
I am fuming and hope no one else goes to this dreadful place Read Less
Charlotte
25 Jul 2021
REPORT
☆☆☆☆☆
REPORT
I got them done Monday , one came off Wednesday, started having bubbles on my nails and also they had chipped. And now 3 have came off . I would like a refund or them put back on as I feel I have wast... Read More
I got them done Monday , one came off Wednesday, started having bubbles on my nails and also they had chipped. And now 3 have came off . I would like a refund or them put back on as I feel I have wasted £25 on the nails Read Less
Charlotte Bartell
6 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Absolutely dreadful, the staff are rude and when getting my nails done he made my thumb bleed straight away, he then continued to put a blue liquid on my nail that really stag, I asked him what it was... Read More
Absolutely dreadful, the staff are rude and when getting my nails done he made my thumb bleed straight away, he then continued to put a blue liquid on my nail that really stag, I asked him what it was he was putting on my hand, he didn't answers me, I asked one more time and I'm sure he started speaking in a didn't language which is just rude. I showed him a photo of the nails I wanted and to say I am disappointed is an understatement. They were nothing like the picture, shape or length! I wouldn't suggest this shop to anyone. Left in pain and disappointment with every part of the experience. Read Less
Catherine Vandier
11 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Much better since under new management. Gel nails removed and perfectly replaced in 45 minutes. The team was welcoming and happy. 5/5!
Ruby Cole
25 Dec 2017
REPORT
☆☆☆☆☆
REPORT
They are really good at acrylics but the service is terrible, if they didn't do a good job then I 100% wouldn't go back, they don't talk to you they just slap your hand and point at you, and drag your... Read More
They are really good at acrylics but the service is terrible, if they didn't do a good job then I 100% wouldn't go back, they don't talk to you they just slap your hand and point at you, and drag your hand instead of having a conversation, the lady is really nice but the two men are two of the moodiest people I have ever met, its the only place in Guildford where the acrylics last like longer than a week so thats good. Read Less
Jessie Gunn
16 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Badly shaped, too thick and probably won’t go again...
Caitlin Simpson-Hodson
3 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Worst nail salon ever! They are rude and aggressive. The man who did my acrylics didn't put them all the way up to the cutical so I asked him if he could fix it politely. He then put loads more acryli... Read More
Worst nail salon ever! They are rude and aggressive. The man who did my acrylics didn't put them all the way up to the cutical so I asked him if he could fix it politely. He then put loads more acrylic on top of his first attempt which then made them soooooo thick! In the end a woman who was blunt at the beggin when I walked in took over from him, who then kindly took them off free of charge and then let me leave. But, she was only nice to me when I was close to tears. When she took the acrylic off she put my hands in acetone for so long because of how thick the acrylics were! My hands now hurt and are now very, very, very dry.
Please don't go here, they are rude and just totally awful! Read Less
Janet Gabriel
15 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Prompt service. Polite and efficient. Good range of gel colours. They're guys but they do a quick and skilled job. Will use again
Ann-Marie Msichili
24 May 2016
REPORT
☆☆☆☆☆
REPORT
I went in today to take off acrylics and I was given a trainee to do my nails. I'm all for helping people have training but not when my nails are then scratched and damaged in the process. I ended up... Read More
I went in today to take off acrylics and I was given a trainee to do my nails. I'm all for helping people have training but not when my nails are then scratched and damaged in the process. I ended up jerkin so much in pain one of the more experienced nail technicians finished my nails off. The job was so rushed , my nails were not filed evenly or with care, other customers got a hand massage with their manicures and I didn't - only sent away to rinse my hands and pay. I'm never going back to this place. Really not pleased at all. I wouldn't recommend it to anyone Read Less
Emma Wheeler
13 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Rushed, rude and disinterested. Had to go to the shopping centre to scrub my hands after as when I left I noticed one palm was covered in something which looked like blood. It wasn't mine.
Kate A.
1 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Great, clean shellac manicure - very reasonably priced. Friendly staff. No wait. Very clean. I'll be back for sure
Brenda Gazzard
18 May 2015
REPORT
☆☆☆☆☆
REPORT
I have been to JV Nails three times now and been very happy with the professional job they have done. Also they are very friendly and always offer a hot drink for free! Brenda
Bethan Cabell
27 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Always go here to get my nails done!! The guys are so friendly and always make you feel welcome Top service and super nails by the end of it
Jack Le
8 Jan 2015
REPORT
☆☆☆☆☆
REPORT
J.V Nail now under new management.... new staff,, new products... more colour and design you can choose... very friendly and high standards customers service.... recommend and should try...