Nails
Stoke on Trent, Staffordshire
Reviews
rebecca smith
10 Jul 2018
REPORT
The owner is a fantastic nail technician, I always ask for him as he is very attentive and aims to please. It's very different to other places as the owner makes every customer feel important by manag...
The owner is a fantastic nail technician, I always ask for him as he is very attentive and aims to please. It's very different to other places as the owner makes every customer feel important by managing his staff effectively; taking great care with customer requests. As for the other reviews I'm confident the owner has addressed any customer issues from his staff and you won't be disappointed with the quality, service or creativity at Longton Nails.
⭐️⭐️⭐️⭐️⭐️
Rayne Lockett
17 Jun 2018
REPORT
I had my nails done on a Friday and they came of on the Sunday and all’s I did was wash my hands with hot water
Jillian Chapman
10 Jun 2018
REPORT
My nails are always first-class
A Google User
15 May 2018
REPORT
Just found this wonderful place to do my nails at. Low prices and thorough work of technicians. Thank you and will definitely visit some time soon!
wendy powell
22 Apr 2018
REPORT
Good place to go for lovely nails a good price
Lynda Bayliss
30 Mar 2018
REPORT
Been today lady who did my nails was rude to me I will not be returning and I will post on fb.
When choosing my glitter colour she moved the nail chart and I laughed why you laughing at me was her que...
Been today lady who did my nails was rude to me I will not be returning and I will post on fb.
When choosing my glitter colour she moved the nail chart and I laughed why you laughing at me was her question.my response was I'm laughing at myself I carnt make my mind up.then to follow after sticking my nails on . a miss communication regarding base colour I thought she wanted that to be the colour not the glitter colour I had chosen.she said this I thought she meant pinky colour(NOT realising this is the base colour)she continued saying you choose it won't be right and pushed the colour chart to me.i said I wanted the glitter orange she said you don't want the one I said ( realising this the base colour ) i said oh yeah ill leave it to you she said you dont want that one.
She made me feel humiliated and a right idiot the shop was full of people (how embarassing for me I could of cried) the lady next to me heard her attitide and manerisuim and raised her eye brows at me. I said to her I had come to relax and treat myself today ( what a fool I am)
If the nails were not stuck on I would have walked out (what can you do in this situation they have got you under a barrell) shame really nails are nice when paying 30 pound I would normally tip a pound or two
And have my book stamped.
I said thankyou paid she asked if I had a stamp book no your alright ( NOT coming back) and I will share this with my friends people have lots of choices to go have their nails done you will loose customers with the above attitude.
Cannot give you no star will not let me
jo hope
23 Dec 2017
REPORT
Always do a great job here. Only a short wait. The manager did mine and he had a good sense of humour and did great free hand nail art!
Carmen Banson
28 May 2017
REPORT
Nails are amazing. Last forever! Just no customer service at all :(
HANWIND100
15 Feb 2017
REPORT
Nails were ok, lasted about a week and a half, were very painful during and the day after I got them done, but were fine after.
Customer service is very unwelcoming and hostile, kinda rough and not v...
Nails were ok, lasted about a week and a half, were very painful during and the day after I got them done, but were fine after.
Customer service is very unwelcoming and hostile, kinda rough and not very friendly. Heard from somewhere that they had used teeth glue! Although, I can't find this information anywhere else so ill take it with a pinch of salt.
May go back if I'm willing to pay for a gel and acrylic set that might not last me two weeks.
tiarna Taylor
14 Nov 2016
REPORT
I rate this 1 star because I had my nails done and they only lasted for a week. I would recommended this to anybody. It's a waste of money. I will not be going there again!! there crap!!!!!
Melanie Mambo
12 Aug 2016
REPORT
The worst customer service I've experienced in years. As others have said its non existent. Left a bitter taste in my mouth and you couldn't pay me to go back.
Nicola Jones
30 Jun 2016
REPORT
They did my wedding nails which were not very good at all. No two finger nails were the same. However I gave them another chance and I am glad I did. The female seems to be the best technician. I lov...
They did my wedding nails which were not very good at all. No two finger nails were the same. However I gave them another chance and I am glad I did. The female seems to be the best technician. I love my nails this time.
Book an Appointment
Online booking unavailable
Please call
01782 598846
Business Hours
Monday
Mon
09:30AM-18:00PM
Tuesday
Tue
09:30AM-18:00PM
Wednesday
Wed
09:30AM-18:00PM
Thursday
Thu
09:30AM-18:00PM
Friday
Fri
09:00AM-18:00PM
Saturday
Sat
09:00AM-18:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Nails
Stoke on Trent, Staffordshire
Business Hours
Monday
09:30AM-18:00PM
Tuesday
09:30AM-18:00PM
Wednesday
09:30AM-18:00PM
Thursday
09:30AM-18:00PM
Friday
09:00AM-18:00PM
Saturday
09:00AM-18:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
rebecca smith
10 Jul 2018
The owner is a fantastic nail technician, I always ask for him as he is very attentive and aims to please. It's very different to other places as the owner makes every customer feel important by manag...
The owner is a fantastic nail technician, I always ask for him as he is very attentive and aims to please. It's very different to other places as the owner makes every customer feel important by managing his staff effectively; taking great care with customer requests. As for the other reviews I'm confident the owner has addressed any customer issues from his staff and you won't be disappointed with the quality, service or creativity at Longton Nails.
⭐️⭐️⭐️⭐️⭐️
Rayne Lockett
17 Jun 2018
I had my nails done on a Friday and they came of on the Sunday and all’s I did was wash my hands with hot water
Jillian Chapman
10 Jun 2018
My nails are always first-class
A Google User
15 May 2018
Just found this wonderful place to do my nails at. Low prices and thorough work of technicians. Thank you and will definitely visit some time soon!
wendy powell
22 Apr 2018
Good place to go for lovely nails a good price
Lynda Bayliss
30 Mar 2018
Been today lady who did my nails was rude to me I will not be returning and I will post on fb.
When choosing my glitter colour she moved the nail chart and I laughed why you laughing at me was her que...
Been today lady who did my nails was rude to me I will not be returning and I will post on fb.
When choosing my glitter colour she moved the nail chart and I laughed why you laughing at me was her question.my response was I'm laughing at myself I carnt make my mind up.then to follow after sticking my nails on . a miss communication regarding base colour I thought she wanted that to be the colour not the glitter colour I had chosen.she said this I thought she meant pinky colour(NOT realising this is the base colour)she continued saying you choose it won't be right and pushed the colour chart to me.i said I wanted the glitter orange she said you don't want the one I said ( realising this the base colour ) i said oh yeah ill leave it to you she said you dont want that one.
She made me feel humiliated and a right idiot the shop was full of people (how embarassing for me I could of cried) the lady next to me heard her attitide and manerisuim and raised her eye brows at me. I said to her I had come to relax and treat myself today ( what a fool I am)
If the nails were not stuck on I would have walked out (what can you do in this situation they have got you under a barrell) shame really nails are nice when paying 30 pound I would normally tip a pound or two
And have my book stamped.
I said thankyou paid she asked if I had a stamp book no your alright ( NOT coming back) and I will share this with my friends people have lots of choices to go have their nails done you will loose customers with the above attitude.
Cannot give you no star will not let me
jo hope
23 Dec 2017
Always do a great job here. Only a short wait. The manager did mine and he had a good sense of humour and did great free hand nail art!
Carmen Banson
28 May 2017
Nails are amazing. Last forever! Just no customer service at all :(
HANWIND100
15 Feb 2017
Nails were ok, lasted about a week and a half, were very painful during and the day after I got them done, but were fine after.
Customer service is very unwelcoming and hostile, kinda rough and not v...
Nails were ok, lasted about a week and a half, were very painful during and the day after I got them done, but were fine after.
Customer service is very unwelcoming and hostile, kinda rough and not very friendly. Heard from somewhere that they had used teeth glue! Although, I can't find this information anywhere else so ill take it with a pinch of salt.
May go back if I'm willing to pay for a gel and acrylic set that might not last me two weeks.
tiarna Taylor
14 Nov 2016
I rate this 1 star because I had my nails done and they only lasted for a week. I would recommended this to anybody. It's a waste of money. I will not be going there again!! there crap!!!!!
Melanie Mambo
12 Aug 2016
The worst customer service I've experienced in years. As others have said its non existent. Left a bitter taste in my mouth and you couldn't pay me to go back.
Nicola Jones
30 Jun 2016
They did my wedding nails which were not very good at all. No two finger nails were the same. However I gave them another chance and I am glad I did. The female seems to be the best technician. I lov...
They did my wedding nails which were not very good at all. No two finger nails were the same. However I gave them another chance and I am glad I did. The female seems to be the best technician. I love my nails this time.
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