I will not be going back to this place after today I normally never have a problem but I guess today they show their real customer service as the did not understand what I was saying and wanted to blame it on miscommunication and then when I said I would just leave they all of a sudden know what I am talking about so I when I asked Vivianne personally why I would have to leave before I am understood when the customers in the shop agreed and could understand what I was saying she started to ignore me and was very rude saying she doesn’t need my money. I have heard complaints in the past but didn’t want to judge her from them but now after seeing and hearing with my own ears and eyes I will not be returning and if you want a nice nail salon with good customer service then this is definitely NOT the place to go. Read Less

I really wanted to love this place... but 3 days after receiving my biogel mani, 2 nails have already popped off! After paying 60 dollars you’d believe that they would stay longer than 3 days. The girls are extremely nice but I don’t think i’ll be going there again. Read Less

I just moved to the area and I was recommended this place and I'm absolutely happy with my nails! Miranda did an amazing job and she took her time to make sure they were perfect! Already scheduled my next appointment! Read Less

Visited yesterday and was disappointed. Rang ahead and was told there'd be a short wait which ended up being 45 minutes. Had infills and the gel is bumpy on my nails and the paint job was not good to begin with and Vivian had to take over and fix my nails and seemed put out that she had to do so. Very disappointed as this place had come highly recommended and £23 is £5 more than I'm used to paying, was definitely not worth the extra money. Read Less

I used to love this place, however i got more of a regular customer and they felt it was okay to leave me waiting nearly 1 and a half hours, they do great nails but they dont communicate with you, they leave u waiting, jump from client to client, and my last experience was so rude- you get a service depending in thier mood. Wont ever be going back again which is a shame. Read Less

As a regular customer since shortly after they opened, I used to love coming here but for my last couple of appointments, Lucia was more than 15 min. behind. She takes longer than the average nail tech. Because I liked her work, I began to allow extra time for my appointments with her. I had an appointment yesterday for 2:00 and allowed 2 hours in my schedule (just for my fingernails) - far longer than for the average nail appointment with someone else. Needless to say, this... meant I took the afternoon off work for this appointment. I had a very special night out planned an I wanted to have nice nails for the event. I arrived at 1:55 and without greeting me, Lucia said "It'll be 20 minutes." I asked if she could still have me out by 4pm and she said, "Oh, sure." At 2:10 Jessica came to me and said "I can reschedule you." I said, "What?" and she replied, "We'll have to reschedule you." I asked why and she replied that Lucia couldn't get me out by 4:00. As I passed Lucia, she said, "I'm not going to be done for awhile here." I replied, "The a real disappointment because I had a special night planned and I wanted nice nails." She said, "Oh. Sorry." I chose not to reschedule, because why bother if they don't honor their appointments? They will, however, charge you if you miss your appointment. Interesting way of letting their customers know that they value their own time more than they value their customers'. What should have happened: 1. As a regular customer, I should have been greeted when I came in. 2. I should have had my appointment begin no later than 10 min. after the scheduled time. 3. If my appointment couldn't be kept, I should have been called so my time wasn't wasted. They expect that of their customers..... 4. At the very least, I should have received a sincere apology that Included "I am", before the word "sorry", and an acknowledgement of my disappointment, rather than a flat-toned, insincere "Sorry". So insulted, so offended, so frustrated, so upset! How could I possibly give them my business again? See more Read Less

I can't even begin to explain how amazing this salon is! Everyone was so nice and it's so beautiful, relaxing and has such positive vibes. Miranda did an exceptional job on my nails! And that's coming from the pickiest woman alive! I've already made my next appointment and will be seeing her every two weeks without fail! Thank you Miranda! Read Less

It's a good nail bar sometimes you kinda think they're being a bit smarter you if you want it just what I do but they are actually really friendly and they are really good at nails and they don't care song there's a lot of places you're waiting because you're jumping from you to another person but other than that they are really good is the fact that sometimes you're walking and they're a bit Starley but they obviously never that person before so obviously never tried it on Read Less

I had been looking for another place to have my nails done - I had been displeased with all the "cookie cutter" shops that are all over town. My nails really needed something new and someone new who could really get them back to their glory. My hairdresser recommended coming here and I finally managed to book an appointment.Read Less

I can't say enough good things about this salon! The ladies are all extremely talented, friendly, and professional. Priscilla has gathered a fantastic group of nail techs, and built a beautiful, clean, friendly space for them to flourish! The waterless pedicures help remove any worry of germ transfer, and Jessica and Lucia are top notch when it comes to the quality and creativity of their work. So glad Albuquerque finally has a place like this. Read Less

POW!! So very beautiful inside, you can totally tell that they have the health of your hands and feet and nails at heart. And all the girls were so creative. I love that. I saw a bunch of different super awesome nail designs on the techs themselves today as well as their clients. So beautiful! Today was my first day and I love it! Jessica was fantastic, I feel like she really knows what she's doing, it matters to her, my nails matter to her, I can totally tell that she loves doing what she does, it was just a really great overall experience. I totally found my new nail home. Read Less

First time to visit Paixao and I was really impressed! The salon was super clean and cute. It's the perfect spot to have a girls' day. My friend and I never felt rushed and got to relax. Extra perks were the yummy fruit spa waters and coffee bar. The nail techs know their stuff. Chromes, glitters, etc.? They've got them all! Nellie did my gel mani and pedi. She really took her time to make sure they were perfect. Go and support these ladies who are working hard to bring an amazing nail bar experience to the fingers and toes of Albuquerque! Read Less