The Nail Lounge
St Albans, Hertfordshire
Reviews
Annette
18 Oct 2021
REPORT
Ok I made them aware It is my daughter birthday today. as I was doing it as a treat and surprise.... There is no atmosphere in there. The girl that did my daughter's nails did not smile she was Sitt...
Ok I made them aware It is my daughter birthday today. as I was doing it as a treat and surprise.... There is no atmosphere in there. The girl that did my daughter's nails did not smile she was Sitting on her phone having a conversation. Then speaking in their language and laughing so rude! Not one bit of customer service
My pedicure was the worst I ever had
.really should have got my money back. I won't be using you again for sure!
It was not worth the money.
Marzieh Asari
14 Jul 2018
REPORT
I found the nail lounge on internet and i thought it looks nice and reviews weren't bad so i booked an appt to have a new set of acrylic nails for myself an treat my sister with shellac pedicure and m...
I found the nail lounge on internet and i thought it looks nice and reviews weren't bad so i booked an appt to have a new set of acrylic nails for myself an treat my sister with shellac pedicure and manicure. From the moment we got there their customer service was terrible. The girl who was doing my nails was grumpy and rude. One of my nails wasn't done properly so i asked her if she could fix it plz. Instead of fixing it she started arguing and gave me the rolling eyes and asked if i have ever done my nails before. Then she refused to do it. .. someone else( manager ) carried on and when i explained that i wasn't happy with their staff attitude, she was even worst and said if you are not happy i will take them off and you can go after cutting all my nails. Worst customer service ever. Or better say no customer service at all. Not remonemding to anyone. Very disappointing
Heather Dunlea
3 Jul 2018
REPORT
First time to this salon and i appreciate you fitting me in last minute and my nails look lovely. Thank you so much. Will definitely be back x
MiddleAgedMe Sarah jones
18 Jun 2018
REPORT
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and tr...
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and trying to help they were very dismissive, rude, and made me feel like it was my fault. I walked out and went to a much better establishment, where the level of care I received was 100 times better. Avoid!!?
MiddleAgedMe
18 Jun 2018
REPORT
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and tr...
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and trying to help they were very dismissive, rude, and made me feel like it was my fault. I walked out and went to a much better establishment, where the level of care I received was 100 times better. Avoid!!?
samantha ariano
31 May 2018
REPORT
What I waste of time when I went for my appointment and they couldn’t find my name in their book. I received no apologie and the lady said she was gonna ‘fit me in’ like if she was doing me a favour! ...
What I waste of time when I went for my appointment and they couldn’t find my name in their book. I received no apologie and the lady said she was gonna ‘fit me in’ like if she was doing me a favour! I had to wait half an hour in the end. I’m not going back any time soon!!
federica battini
11 Apr 2018
REPORT
Clean place, friendly service and my nails always look perfect! Well done, St.Albans really needed an affordable and yet high quality nail bar.
Judith Hammonds Taylor
12 Feb 2018
REPORT
Candy is the best! Go see her for your mani/pedis!
Dena De Vos
16 Jan 2018
REPORT
I’ve been going to Jade for over 5 year. She’s amazing! Only one who can get my nails the exact way I want (and believe me I’ve tried). Don’t go away Jade!!
Zara Rossiter
2 Jan 2018
REPORT
Loved my nails so friendly vert professional
Lydia Haynes
16 Dec 2017
REPORT
A fantastic nail bar with great service. The staff are friendly and professional and my nails always look fab!
Amber Cypert O'Dell
3 Nov 2017
REPORT
Amazing massage! I have terrible neck and back pain and I can’t rave enough. I’ve had hundreds of massages over the years and this massage was by far high on the list for best one ever!
Lisa Ruckle
20 Oct 2017
REPORT
Had a massage yesterday by Deidra! What a wonderful experience!! Perfect for a pregnant girl who needed to relax!
S. U.
27 Sep 2017
REPORT
Lovely service. Great next door neighbor. 😘😘
Sarah Edwards
2 Aug 2017
REPORT
Wouldn't get my nails done anywhere else!
Marci Graham Martin
28 Jul 2017
REPORT
Recently visited Synergy for the first time. I highly recommend it! Daneen did an AMAZING facial. Deidra messaged away all those tight muscles and Candy's pedicure was fabulous!
Tyrah Tyrah
21 Jul 2017
REPORT
Amazing place
Kiki Kiki Wilhite
22 Mar 2017
REPORT
LOVE ❤️ LOVE ❤️ LOVE ❤️ These ladies are awesome. * I got my facial and microdermabrasion yesterday, it was amazing, I get my Massage and Manicure tomorrow and I am so looking forward to it. If you h...
LOVE ❤️ LOVE ❤️ LOVE ❤️ These ladies are awesome. * I got my facial and microdermabrasion yesterday, it was amazing, I get my Massage and Manicure tomorrow and I am so looking forward to it. If you have not paid them a visit, Please do yourself a favor!
Tiffany Scales-Baker
15 Jan 2017
REPORT
Deidra is awesome! I plan on making this a regular routine...getting a massage is a great way to treat your body.
Teresa Erwin Stell
2 Sep 2016
REPORT
Candy, I loved your Spa! Deidra, amazing massage! I will be definitely be back and telling my friends! Thank you so much.
Patti Kuburich Stobaugh
22 Jul 2015
REPORT
Great gals & a relaxing setting. One of the best massages I've ever had. Treat yourself to the 1 1/2 hour! Pedicure relaxing as well.
Myosha Myosha Myosha
10 Jun 2015
REPORT
I got a Pedicure here yesterday and Candy is awesome. I love the experience and atmosphere, I can't wait to go back for a Massage and or Facial, Or Both! Hint Hint to my Husband! Gift Certificates are...
I got a Pedicure here yesterday and Candy is awesome. I love the experience and atmosphere, I can't wait to go back for a Massage and or Facial, Or Both! Hint Hint to my Husband! Gift Certificates are a Great Idea! I highly Recommend!
Cathy Goodwin
23 Apr 2015
REPORT
I just had the best hour massage you can imagine. It was so relaxing. Deidra makes the hour seem like minutes.
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01727 858850
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The Nail Lounge
St Albans, Hertfordshire
Popular Hours
Closed on Sunday
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Reviews
Annette
18 Oct 2021
Ok I made them aware It is my daughter birthday today. as I was doing it as a treat and surprise.... There is no atmosphere in there. The girl that did my daughter's nails did not smile she was Sitt...
Ok I made them aware It is my daughter birthday today. as I was doing it as a treat and surprise.... There is no atmosphere in there. The girl that did my daughter's nails did not smile she was Sitting on her phone having a conversation. Then speaking in their language and laughing so rude! Not one bit of customer service
My pedicure was the worst I ever had
.really should have got my money back. I won't be using you again for sure!
It was not worth the money.
Marzieh Asari
14 Jul 2018
I found the nail lounge on internet and i thought it looks nice and reviews weren't bad so i booked an appt to have a new set of acrylic nails for myself an treat my sister with shellac pedicure and m...
I found the nail lounge on internet and i thought it looks nice and reviews weren't bad so i booked an appt to have a new set of acrylic nails for myself an treat my sister with shellac pedicure and manicure. From the moment we got there their customer service was terrible. The girl who was doing my nails was grumpy and rude. One of my nails wasn't done properly so i asked her if she could fix it plz. Instead of fixing it she started arguing and gave me the rolling eyes and asked if i have ever done my nails before. Then she refused to do it. .. someone else( manager ) carried on and when i explained that i wasn't happy with their staff attitude, she was even worst and said if you are not happy i will take them off and you can go after cutting all my nails. Worst customer service ever. Or better say no customer service at all. Not remonemding to anyone. Very disappointing
Heather Dunlea
3 Jul 2018
First time to this salon and i appreciate you fitting me in last minute and my nails look lovely. Thank you so much. Will definitely be back x
MiddleAgedMe Sarah jones
18 Jun 2018
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and tr...
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and trying to help they were very dismissive, rude, and made me feel like it was my fault. I walked out and went to a much better establishment, where the level of care I received was 100 times better. Avoid!!?
MiddleAgedMe
18 Jun 2018
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and tr...
Will not be returning. Lady who did my nails was “pre-occupied” 90% of the time. Then when I returned complaining of a sore nail their attitude towards me was shocking. Instead of listening and trying to help they were very dismissive, rude, and made me feel like it was my fault. I walked out and went to a much better establishment, where the level of care I received was 100 times better. Avoid!!?
samantha ariano
31 May 2018
What I waste of time when I went for my appointment and they couldn’t find my name in their book. I received no apologie and the lady said she was gonna ‘fit me in’ like if she was doing me a favour! ...
What I waste of time when I went for my appointment and they couldn’t find my name in their book. I received no apologie and the lady said she was gonna ‘fit me in’ like if she was doing me a favour! I had to wait half an hour in the end. I’m not going back any time soon!!
federica battini
11 Apr 2018
Clean place, friendly service and my nails always look perfect! Well done, St.Albans really needed an affordable and yet high quality nail bar.
Judith Hammonds Taylor
12 Feb 2018
Candy is the best! Go see her for your mani/pedis!
Dena De Vos
16 Jan 2018
I’ve been going to Jade for over 5 year. She’s amazing! Only one who can get my nails the exact way I want (and believe me I’ve tried). Don’t go away Jade!!
Zara Rossiter
2 Jan 2018
Loved my nails so friendly vert professional
Lydia Haynes
16 Dec 2017
A fantastic nail bar with great service. The staff are friendly and professional and my nails always look fab!
Amber Cypert O'Dell
3 Nov 2017
Amazing massage! I have terrible neck and back pain and I can’t rave enough. I’ve had hundreds of massages over the years and this massage was by far high on the list for best one ever!
Lisa Ruckle
20 Oct 2017
Had a massage yesterday by Deidra! What a wonderful experience!! Perfect for a pregnant girl who needed to relax!
S. U.
27 Sep 2017
Lovely service. Great next door neighbor. 😘😘
Sarah Edwards
2 Aug 2017
Wouldn't get my nails done anywhere else!
Marci Graham Martin
28 Jul 2017
Recently visited Synergy for the first time. I highly recommend it! Daneen did an AMAZING facial. Deidra messaged away all those tight muscles and Candy's pedicure was fabulous!
Tyrah Tyrah
21 Jul 2017
Amazing place
Kiki Kiki Wilhite
22 Mar 2017
LOVE ❤️ LOVE ❤️ LOVE ❤️ These ladies are awesome. * I got my facial and microdermabrasion yesterday, it was amazing, I get my Massage and Manicure tomorrow and I am so looking forward to it. If you h...
LOVE ❤️ LOVE ❤️ LOVE ❤️ These ladies are awesome. * I got my facial and microdermabrasion yesterday, it was amazing, I get my Massage and Manicure tomorrow and I am so looking forward to it. If you have not paid them a visit, Please do yourself a favor!
Tiffany Scales-Baker
15 Jan 2017
Deidra is awesome! I plan on making this a regular routine...getting a massage is a great way to treat your body.
Teresa Erwin Stell
2 Sep 2016
Candy, I loved your Spa! Deidra, amazing massage! I will be definitely be back and telling my friends! Thank you so much.
Patti Kuburich Stobaugh
22 Jul 2015
Great gals & a relaxing setting. One of the best massages I've ever had. Treat yourself to the 1 1/2 hour! Pedicure relaxing as well.
Myosha Myosha Myosha
10 Jun 2015
I got a Pedicure here yesterday and Candy is awesome. I love the experience and atmosphere, I can't wait to go back for a Massage and or Facial, Or Both! Hint Hint to my Husband! Gift Certificates are...
I got a Pedicure here yesterday and Candy is awesome. I love the experience and atmosphere, I can't wait to go back for a Massage and or Facial, Or Both! Hint Hint to my Husband! Gift Certificates are a Great Idea! I highly Recommend!
Cathy Goodwin
23 Apr 2015
I just had the best hour massage you can imagine. It was so relaxing. Deidra makes the hour seem like minutes.
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