24 Reviews

USA Nails

Berkhamsted, Hertfordshire
Reviews
Georgia Gibbs
22 Dec 2021
REPORT
the nails themselves are good, worth the cheap price. id go again. but the guy doing my nails cut my cuticle. and the drier really dried out my hands. i wasnt given any hand lotion like the other cust... Read More
the nails themselves are good, worth the cheap price. id go again. but the guy doing my nails cut my cuticle. and the drier really dried out my hands. i wasnt given any hand lotion like the other customers were. i only got them done last night but the polish is denting a lot. the nails were given a matte top coat but its not really matte.... the nails just have a horrible texture. Read Less
Colette Farrell
1 Jun 2018
REPORT
Lovely staff with excellent customer service
Chrystal Inman
4 Mar 2018
REPORT
Rude people. Made fun of my broke toe and was kept extremely hot in there. Not a relaxing place to go and try to relax.
Joy Wright
23 Feb 2018
REPORT
Layla Parker
28 Jan 2018
REPORT
They wouldn't let me get the length I wanted, and each time she kept getting shorter and shorter. They kept going against my skin with the drill, she would grab my hand and fingers so hard it actually... Read More
They wouldn't let me get the length I wanted, and each time she kept getting shorter and shorter. They kept going against my skin with the drill, she would grab my hand and fingers so hard it actually left red marks. They were very rude, and I would not recommend going there. Read Less
Kim Kramer Brooks
25 Jan 2018
REPORT
I’ve been a loyal fan of Lilly’s for a while now but have been going there exclusively for almost a year now. After trying almost every other salon in town, I can tell you without a doubt, no one give... Read More
I’ve been a loyal fan of Lilly’s for a while now but have been going there exclusively for almost a year now. After trying almost every other salon in town, I can tell you without a doubt, no one gives a better, longer-lasting manicure! Trang is the BEST! She’s also helped me get out of my comfort zone of only neutral colors...currently sporting a beautiful wine color! Everyone at Lilly’s is great and I love going there. Highly recommend!Read Less
Desiree Yepassis-Zembrou
13 Dec 2017
REPORT
Loved this experience. I made an appointment for myself and my almost 4yr old to get mommy and me manicures. I had David and he was amazing. I am in love with my nails! And the sweet lady who did my... Read More
Loved this experience. I made an appointment for myself and my almost 4yr old to get mommy and me manicures. I had David and he was amazing. I am in love with my nails! And the sweet lady who did my daughter's nails was great, she talked to her and made her feel so comfortable (she is a very cautious child). We both love our nails and we will be going back!Read Less
Elizabeth Colvin
26 Sep 2017
REPORT
My daughter's and I had been promising to get mommy daughter pedicures for weeks. This week we were supposed to get them done Friday, but the weekend got crazy and we finally found ourselves with the ... Read More
My daughter's and I had been promising to get mommy daughter pedicures for weeks. This week we were supposed to get them done Friday, but the weekend got crazy and we finally found ourselves with the time around 3:30 on Su day afternoon. We stumbled across Lilly's (my husband wanted to visit the carwash across the street) and walked in to see if they could help us. There was only three people working at the time, and there was three of us. I thought surely they'd ask us to co...me back another time because there was already 4 people in their chairs and they close at 5. They took us anyway. Made my daughters (11 & 13) feel like princesses, made sure not to tickle too much during the pedicure, and made sure their little designs on their toes was just right. After we walked in, there were at least 3 more people who walked in, all whom they took care, while making sure each of their other clients felt attended to. All of this was so amazing, I started to worry that the $$ to go along was going to be scary...but it wasn't. 3 pedicures and a gel polish manicure was right at $100. We will continue to return to this awesome, family owned shop as long as we can! आणखी पहा Read Less
Anna Gaze
22 Aug 2017
REPORT
Excellent service, competent staff, very good value for money. I went in there by chance and will be returning.
Serena Palmer
20 Aug 2017
REPORT
Clean and professional
Shelby Gumn Doss
3 Jul 2017
REPORT
I love this place! I am a regular customer. I bring my family to Lilly's when visit they from out of town. They enjoy it too. I have personally built relationships with some of the staff. I highly re... Read More
I love this place! I am a regular customer. I bring my family to Lilly's when visit they from out of town. They enjoy it too. I have personally built relationships with some of the staff. I highly recommend this place! Read Less
Sarah Martinoli Sutton
3 Jul 2017
REPORT
Love coming to Lilys salon my family and I have been coming here for years and would not go anywhere else! They are so friendly and welcoming, so if you need some nail services be sure to come check t... Read More
Love coming to Lilys salon my family and I have been coming here for years and would not go anywhere else! They are so friendly and welcoming, so if you need some nail services be sure to come check them out you won't be disappointed!! Read Less
Lisa Springer
3 Jul 2017
REPORT
I am quietly writing this review as I sit here. I came in today day July 3rd and I sat patiently with a smile waiting for someone to greet me. Finally I was approached another lady (Caucasian) walk... Read More
I am quietly writing this review as I sit here. I came in today day July 3rd and I sat patiently with a smile waiting for someone to greet me. Finally I was approached another lady (Caucasian) walked in . I communicated that I wanted a pedicure, with gel polish. The lady that came in after me was approached and asked to come to the chair for a pedicure before me. The gentleman David who did my pedicure was horrible. He was very rough with my legs in and out of the pedicu...re bowl and kept hitting my legs with his hand instead of asking me to put my foot in and out of the pedicure bowl. I asked him as he put lotion on my feet if he would massage my heel, he said he already did, when he definitely did not. He shook his head at me as if I was wrong to even ask him to incorporate that into the foot massage. I am not sure if this is how they are with new clients, or if this is the way they treat people of color; but either way it is not good customer service and not "ok". I was very happy and pleasant when I walked into the nail salon and after paying for my service, I did not recieve a thank you or anything just, "you're finished" and asked me to pay. I walked out upset, frustrated, and uncomfortable. I will never recommend anyone to come here. Very embarrassing and upsetting experience. I kept quiet as I wrote out this review I will continue to go to the nail salon in Hendersonville that I normally go to.The only reason I stopped here today was bc I was on this exit today shopping. आणखी पहा Read Less
katya jerome
30 Jun 2017
REPORT
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recomme... Read More
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recommend and have already done so to many family and friends xx Read Less
katya Grunhut
30 Jun 2017
REPORT
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recomme... Read More
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recommend and have already done so to many family and friends xx Read Less
Natilee Batchelor
29 Jun 2017
REPORT
Booked in for infill and Shellac, Plus pedicure I advised member of staff that nail was broken they said it would be ok to cover with gel, well it lasted one day after spending £90 you expect it to la... Read More
Booked in for infill and Shellac, Plus pedicure I advised member of staff that nail was broken they said it would be ok to cover with gel, well it lasted one day after spending £90 you expect it to last I work full time I went in asking for it to be fixed which would not take long they would not do it said I had to make another appointment when you work 6 days a week this is not always possible very rude will not return! Read Less
Ashley McConnell
26 Apr 2017
REPORT
Hands down best place to go and only place I will go. I have gone to about ever nail place in Hville and this is the only one I keep going back to!! Very clean, and nice family that works there!
Charley Allen
10 Apr 2017
REPORT
Best nails I've ever had, I've never had any complaints and will never go anywhere else
Johnna Norris
23 Dec 2016
REPORT
I've been to Lilly's many times and always have the best time. I love them, they treat you like family and do the best work. I drive an hour to get to the shop because they are the very best
Marilyn Ginn
6 Dec 2016
REPORT
Travelled from Australia for my daughters wedding in October, and she booked us in here. We had a lovely relaxing few hours. Our nails looked and stayed perfect Marilyn
Jackie Milne Was Evans
13 Oct 2016
REPORT
Always great and friendly service on every visit.
Emma Ní HAnnáin
2 May 2016
REPORT
Positives - good quality work, nice staff Negatives - took 2 hrs 20 minutes from my appointment time. Ridiculously expensive, I've always paid £30 for overlays with shellac, £25 for infills. The same... Read More
Positives - good quality work, nice staff Negatives - took 2 hrs 20 minutes from my appointment time. Ridiculously expensive, I've always paid £30 for overlays with shellac, £25 for infills. The same thing would have cost £48 in USA Nails meaning I just got regular varnish, still £33 in total. No apologies for the long wait or the fact that another customer had their shellac done while my nails were soaking meaning I had to wait even longer. Overall I left really frustrated which isn't how a treatment should feel. Read Less
Catherine Lynch
4 Dec 2014
REPORT
Great place for shellac pedicures and eyebrow waxing - Tina is fast and friendly c x
Lisa 'Ballard' Cochrane
6 Jun 2014
REPORT
Would highly recommend x
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
01442 878188
London Road
Berkhamsted Hertfordshire HP4 2BU
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

USA Nails

Berkhamsted, Hertfordshire
(24)
London Road
Berkhamsted Hertfordshire HP4 2BU
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:00PM
Georgia Gibbs
22 Dec 2021
REPORT
the nails themselves are good, worth the cheap price. id go again. but the guy doing my nails cut my cuticle. and the drier really dried out my hands. i wasnt given any hand lotion like the other cust... Read More
the nails themselves are good, worth the cheap price. id go again. but the guy doing my nails cut my cuticle. and the drier really dried out my hands. i wasnt given any hand lotion like the other customers were. i only got them done last night but the polish is denting a lot. the nails were given a matte top coat but its not really matte.... the nails just have a horrible texture. Read Less
Colette Farrell
1 Jun 2018
REPORT
Lovely staff with excellent customer service
Chrystal Inman
4 Mar 2018
REPORT
Rude people. Made fun of my broke toe and was kept extremely hot in there. Not a relaxing place to go and try to relax.
Joy Wright
23 Feb 2018
REPORT
Layla Parker
28 Jan 2018
REPORT
They wouldn't let me get the length I wanted, and each time she kept getting shorter and shorter. They kept going against my skin with the drill, she would grab my hand and fingers so hard it actually... Read More
They wouldn't let me get the length I wanted, and each time she kept getting shorter and shorter. They kept going against my skin with the drill, she would grab my hand and fingers so hard it actually left red marks. They were very rude, and I would not recommend going there. Read Less
Kim Kramer Brooks
25 Jan 2018
REPORT
I’ve been a loyal fan of Lilly’s for a while now but have been going there exclusively for almost a year now. After trying almost every other salon in town, I can tell you without a doubt, no one give... Read More
I’ve been a loyal fan of Lilly’s for a while now but have been going there exclusively for almost a year now. After trying almost every other salon in town, I can tell you without a doubt, no one gives a better, longer-lasting manicure! Trang is the BEST! She’s also helped me get out of my comfort zone of only neutral colors...currently sporting a beautiful wine color! Everyone at Lilly’s is great and I love going there. Highly recommend!Read Less
Desiree Yepassis-Zembrou
13 Dec 2017
REPORT
Loved this experience. I made an appointment for myself and my almost 4yr old to get mommy and me manicures. I had David and he was amazing. I am in love with my nails! And the sweet lady who did my... Read More
Loved this experience. I made an appointment for myself and my almost 4yr old to get mommy and me manicures. I had David and he was amazing. I am in love with my nails! And the sweet lady who did my daughter's nails was great, she talked to her and made her feel so comfortable (she is a very cautious child). We both love our nails and we will be going back!Read Less
Elizabeth Colvin
26 Sep 2017
REPORT
My daughter's and I had been promising to get mommy daughter pedicures for weeks. This week we were supposed to get them done Friday, but the weekend got crazy and we finally found ourselves with the ... Read More
My daughter's and I had been promising to get mommy daughter pedicures for weeks. This week we were supposed to get them done Friday, but the weekend got crazy and we finally found ourselves with the time around 3:30 on Su day afternoon. We stumbled across Lilly's (my husband wanted to visit the carwash across the street) and walked in to see if they could help us. There was only three people working at the time, and there was three of us. I thought surely they'd ask us to co...me back another time because there was already 4 people in their chairs and they close at 5. They took us anyway. Made my daughters (11 & 13) feel like princesses, made sure not to tickle too much during the pedicure, and made sure their little designs on their toes was just right. After we walked in, there were at least 3 more people who walked in, all whom they took care, while making sure each of their other clients felt attended to. All of this was so amazing, I started to worry that the $$ to go along was going to be scary...but it wasn't. 3 pedicures and a gel polish manicure was right at $100. We will continue to return to this awesome, family owned shop as long as we can! आणखी पहा Read Less
Anna Gaze
22 Aug 2017
REPORT
Excellent service, competent staff, very good value for money. I went in there by chance and will be returning.
Serena Palmer
20 Aug 2017
REPORT
Clean and professional
Shelby Gumn Doss
3 Jul 2017
REPORT
I love this place! I am a regular customer. I bring my family to Lilly's when visit they from out of town. They enjoy it too. I have personally built relationships with some of the staff. I highly re... Read More
I love this place! I am a regular customer. I bring my family to Lilly's when visit they from out of town. They enjoy it too. I have personally built relationships with some of the staff. I highly recommend this place! Read Less
Sarah Martinoli Sutton
3 Jul 2017
REPORT
Love coming to Lilys salon my family and I have been coming here for years and would not go anywhere else! They are so friendly and welcoming, so if you need some nail services be sure to come check t... Read More
Love coming to Lilys salon my family and I have been coming here for years and would not go anywhere else! They are so friendly and welcoming, so if you need some nail services be sure to come check them out you won't be disappointed!! Read Less
Lisa Springer
3 Jul 2017
REPORT
I am quietly writing this review as I sit here. I came in today day July 3rd and I sat patiently with a smile waiting for someone to greet me. Finally I was approached another lady (Caucasian) walk... Read More
I am quietly writing this review as I sit here. I came in today day July 3rd and I sat patiently with a smile waiting for someone to greet me. Finally I was approached another lady (Caucasian) walked in . I communicated that I wanted a pedicure, with gel polish. The lady that came in after me was approached and asked to come to the chair for a pedicure before me. The gentleman David who did my pedicure was horrible. He was very rough with my legs in and out of the pedicu...re bowl and kept hitting my legs with his hand instead of asking me to put my foot in and out of the pedicure bowl. I asked him as he put lotion on my feet if he would massage my heel, he said he already did, when he definitely did not. He shook his head at me as if I was wrong to even ask him to incorporate that into the foot massage. I am not sure if this is how they are with new clients, or if this is the way they treat people of color; but either way it is not good customer service and not "ok". I was very happy and pleasant when I walked into the nail salon and after paying for my service, I did not recieve a thank you or anything just, "you're finished" and asked me to pay. I walked out upset, frustrated, and uncomfortable. I will never recommend anyone to come here. Very embarrassing and upsetting experience. I kept quiet as I wrote out this review I will continue to go to the nail salon in Hendersonville that I normally go to.The only reason I stopped here today was bc I was on this exit today shopping. आणखी पहा Read Less
katya jerome
30 Jun 2017
REPORT
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recomme... Read More
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recommend and have already done so to many family and friends xx Read Less
katya Grunhut
30 Jun 2017
REPORT
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recomme... Read More
This is probably the nicest friendliest nail place I have ever been too. Always get my nails done to perfection and my pedicures too Even get a cup of coffee or tea too Fantastic place would recommend and have already done so to many family and friends xx Read Less
Natilee Batchelor
29 Jun 2017
REPORT
Booked in for infill and Shellac, Plus pedicure I advised member of staff that nail was broken they said it would be ok to cover with gel, well it lasted one day after spending £90 you expect it to la... Read More
Booked in for infill and Shellac, Plus pedicure I advised member of staff that nail was broken they said it would be ok to cover with gel, well it lasted one day after spending £90 you expect it to last I work full time I went in asking for it to be fixed which would not take long they would not do it said I had to make another appointment when you work 6 days a week this is not always possible very rude will not return! Read Less
Ashley McConnell
26 Apr 2017
REPORT
Hands down best place to go and only place I will go. I have gone to about ever nail place in Hville and this is the only one I keep going back to!! Very clean, and nice family that works there!
Charley Allen
10 Apr 2017
REPORT
Best nails I've ever had, I've never had any complaints and will never go anywhere else
Johnna Norris
23 Dec 2016
REPORT
I've been to Lilly's many times and always have the best time. I love them, they treat you like family and do the best work. I drive an hour to get to the shop because they are the very best
Marilyn Ginn
6 Dec 2016
REPORT
Travelled from Australia for my daughters wedding in October, and she booked us in here. We had a lovely relaxing few hours. Our nails looked and stayed perfect Marilyn
Jackie Milne Was Evans
13 Oct 2016
REPORT
Always great and friendly service on every visit.
Emma Ní HAnnáin
2 May 2016
REPORT
Positives - good quality work, nice staff Negatives - took 2 hrs 20 minutes from my appointment time. Ridiculously expensive, I've always paid £30 for overlays with shellac, £25 for infills. The same... Read More
Positives - good quality work, nice staff Negatives - took 2 hrs 20 minutes from my appointment time. Ridiculously expensive, I've always paid £30 for overlays with shellac, £25 for infills. The same thing would have cost £48 in USA Nails meaning I just got regular varnish, still £33 in total. No apologies for the long wait or the fact that another customer had their shellac done while my nails were soaking meaning I had to wait even longer. Overall I left really frustrated which isn't how a treatment should feel. Read Less
Catherine Lynch
4 Dec 2014
REPORT
Great place for shellac pedicures and eyebrow waxing - Tina is fast and friendly c x
Lisa 'Ballard' Cochrane
6 Jun 2014
REPORT
Would highly recommend x
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know