13 Reviews

Lee & Helen Nail

Enfield, Greater London
Reviews
Anthony Joshua’s Biracial Hypewoman
16 Jul 2018
REPORT
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual pr... Read More
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual price is £28. During the procedure I asked for coffin shape and had gotten square instead, the fake nails are not the right size for my nails and look too thin and are also very flat and don’t have any curving like nails are supposed to have- fake or real. One of the Male nail technicians was rough with my hands and in the end I was told to pay £35 which is not the real price. I wasted my money and my time Now I remember why I stopped going there I will not be returning as I am getting my nails redone this week from my usual nail salon. Extremely disappointed Read Less
Kiya Komorowska
16 Jul 2018
REPORT
WORST CUSTOMER SERVICE. Left me in tears. Worst treatment I’ve ever had. First they started my nails and then stopped halfway to start another customer and made me wait 30 minutes. As I was waiting I ... Read More
WORST CUSTOMER SERVICE. Left me in tears. Worst treatment I’ve ever had. First they started my nails and then stopped halfway to start another customer and made me wait 30 minutes. As I was waiting I was seeing the selection of nail varnish which I opened however the glass was broken on the edge and it CUT ME AND I STARTED BLEEDING. Then when I showed them they said it was MY FAULT AND I SHOULD HAVE SEEN THE SHARP EDGE. They gave me a plaster and then wanted to continue doing my nails but theywas so rude I told them I do not want my nails done anymore and I want to leave. They started shouting again and a customer defended me saying they are so disrespectful. He told me I should still pay for the half started Nails and that it was my fault that I cut myself. Such bad customer service this place should be shut down. Read Less
Sarah
2 Jun 2018
REPORT
Still waiting over an hour to be seen, I booked as well. I will not be coming back
say no more
6 May 2018
REPORT
They will just leave you half way through doing your nails and start doing something else. Will never go back.
Michael Jordan’s Hypewoman
21 Apr 2018
REPORT
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual pr... Read More
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual price is £28. During the procedure I asked for coffin shape and had gotten square instead, the fake nails are not the right size for my nails and look too thin and are also very flat and don’t have any curvature like nails are supposed to have- fake or real. One of the Male nail technicians was rough with my hands and in the end I was told to pay £35 which is not the real price. I wasted my money and my time Now I remember why I stopped going there I will not be returning as I am getting my nails redone this week from my usual nail salon. Extremely disappointed Read Less
Kelly Lawrence
4 Mar 2018
REPORT
Never had a bad experience
Michelle Clarke
14 Jan 2018
REPORT
A VO I D Would like to leave NO STARS for this joke of a nail bar but unfortunately I have to rate it to leave a review. I used this nail bar regularly a few years ago but fell out with Lee after he... Read More
A VO I D Would like to leave NO STARS for this joke of a nail bar but unfortunately I have to rate it to leave a review. I used this nail bar regularly a few years ago but fell out with Lee after he butchered my toe nails during a pedicure. Today I thought I'll return as I was local and needed a pedicure and manicure. I phoned an hour before to confirm the price for both. I repeated the treatment I required and was told the cost was £30 for shellac. Was seen by a young woman who finished an average pedicure. We then moved to the nail station where she started my manicure and managed to cut me with the cuticle scissors. The cut bleed. After hacking away at my nails I was then told to pay. I handed over £30 which she said wasn't enough. I informed her that's the price I was told over the phone and that's all the cash I had. She then spoke to the manager in Korean. I gathered with the head nods he confirmed the price should be £30 and said that's what he confirmed on the phone. She then shouted "shellac" at him and he said with the shellac the price is £57!!! I said I'm sorry but £30 is the price I am paying as that's what I was told twice on the phone. After a short disagreement I said I would pay for the pedicure only and not the "filing" they had started on my nails. I like to support local businesses where possible but this is a place that will no longer receive my custom and will urge anybody else to avoid. The service is absolutely unacceptable, borderline rude with a below average results. Please take your money elsewhere and don't waste your time stepping foot inside this place. Read Less
Livvy Murphy
26 Oct 2017
REPORT
Very good as usual seen really quickly even though I hadn't booked appointment! Looking forward to going again soon!!! BTW lovely coffee
myra pavli
5 Aug 2017
REPORT
Very upset, went on holiday a day after I got acrylics and they started to come off straight away, very upset and unhappy about it!!!!
shanika jackto
31 Jul 2017
REPORT
Best nail shop around town
Stacey McMahon
27 Jun 2017
REPORT
Michelle Osborn
1 Jun 2017
REPORT
Tina McLean
27 Mar 2017
REPORT
Just get on with job no talking
Book an Appointment
Online booking unavailable
Please call
020 8362 1361
26 Southbury Road
Enfield Greater London EN1 1SA
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Lee & Helen Nail

Enfield, Greater London
(13)
26 Southbury Road
Enfield Greater London EN1 1SA
Anthony Joshua’s Biracial Hypewoman
16 Jul 2018
REPORT
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual pr... Read More
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual price is £28. During the procedure I asked for coffin shape and had gotten square instead, the fake nails are not the right size for my nails and look too thin and are also very flat and don’t have any curving like nails are supposed to have- fake or real. One of the Male nail technicians was rough with my hands and in the end I was told to pay £35 which is not the real price. I wasted my money and my time Now I remember why I stopped going there I will not be returning as I am getting my nails redone this week from my usual nail salon. Extremely disappointed Read Less
Kiya Komorowska
16 Jul 2018
REPORT
WORST CUSTOMER SERVICE. Left me in tears. Worst treatment I’ve ever had. First they started my nails and then stopped halfway to start another customer and made me wait 30 minutes. As I was waiting I ... Read More
WORST CUSTOMER SERVICE. Left me in tears. Worst treatment I’ve ever had. First they started my nails and then stopped halfway to start another customer and made me wait 30 minutes. As I was waiting I was seeing the selection of nail varnish which I opened however the glass was broken on the edge and it CUT ME AND I STARTED BLEEDING. Then when I showed them they said it was MY FAULT AND I SHOULD HAVE SEEN THE SHARP EDGE. They gave me a plaster and then wanted to continue doing my nails but theywas so rude I told them I do not want my nails done anymore and I want to leave. They started shouting again and a customer defended me saying they are so disrespectful. He told me I should still pay for the half started Nails and that it was my fault that I cut myself. Such bad customer service this place should be shut down. Read Less
Sarah
2 Jun 2018
REPORT
Still waiting over an hour to be seen, I booked as well. I will not be coming back
say no more
6 May 2018
REPORT
They will just leave you half way through doing your nails and start doing something else. Will never go back.
Michael Jordan’s Hypewoman
21 Apr 2018
REPORT
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual pr... Read More
When I booked an appointment over the phone I was told it would cost £30 for a full set of acrylic because of the design I wanted, once I arrived I realised on the price list on the wall the actual price is £28. During the procedure I asked for coffin shape and had gotten square instead, the fake nails are not the right size for my nails and look too thin and are also very flat and don’t have any curvature like nails are supposed to have- fake or real. One of the Male nail technicians was rough with my hands and in the end I was told to pay £35 which is not the real price. I wasted my money and my time Now I remember why I stopped going there I will not be returning as I am getting my nails redone this week from my usual nail salon. Extremely disappointed Read Less
Kelly Lawrence
4 Mar 2018
REPORT
Never had a bad experience
Michelle Clarke
14 Jan 2018
REPORT
A VO I D Would like to leave NO STARS for this joke of a nail bar but unfortunately I have to rate it to leave a review. I used this nail bar regularly a few years ago but fell out with Lee after he... Read More
A VO I D Would like to leave NO STARS for this joke of a nail bar but unfortunately I have to rate it to leave a review. I used this nail bar regularly a few years ago but fell out with Lee after he butchered my toe nails during a pedicure. Today I thought I'll return as I was local and needed a pedicure and manicure. I phoned an hour before to confirm the price for both. I repeated the treatment I required and was told the cost was £30 for shellac. Was seen by a young woman who finished an average pedicure. We then moved to the nail station where she started my manicure and managed to cut me with the cuticle scissors. The cut bleed. After hacking away at my nails I was then told to pay. I handed over £30 which she said wasn't enough. I informed her that's the price I was told over the phone and that's all the cash I had. She then spoke to the manager in Korean. I gathered with the head nods he confirmed the price should be £30 and said that's what he confirmed on the phone. She then shouted "shellac" at him and he said with the shellac the price is £57!!! I said I'm sorry but £30 is the price I am paying as that's what I was told twice on the phone. After a short disagreement I said I would pay for the pedicure only and not the "filing" they had started on my nails. I like to support local businesses where possible but this is a place that will no longer receive my custom and will urge anybody else to avoid. The service is absolutely unacceptable, borderline rude with a below average results. Please take your money elsewhere and don't waste your time stepping foot inside this place. Read Less
Livvy Murphy
26 Oct 2017
REPORT
Very good as usual seen really quickly even though I hadn't booked appointment! Looking forward to going again soon!!! BTW lovely coffee
myra pavli
5 Aug 2017
REPORT
Very upset, went on holiday a day after I got acrylics and they started to come off straight away, very upset and unhappy about it!!!!
shanika jackto
31 Jul 2017
REPORT
Best nail shop around town
Stacey McMahon
27 Jun 2017
REPORT
Michelle Osborn
1 Jun 2017
REPORT
Tina McLean
27 Mar 2017
REPORT
Just get on with job no talking
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know