Terrible customer service. The female business owner is exceptionally ill mannered and takes offence if you ask for a specific person to do your nails and not her. I've been coming to one the guys in there for years and she refuses to be courteous to me because of it. I will be going to another shop next fortnight Read Less

Absolutely zero customer service. My hand was smacked at in order to indicate I should hold my fingers stiff at different times instead of asking. At one point I asked for a third coat of polish as it looked nothing like the color swatch I saw with only two and he tried to convince me otherwise, and then did it hastily and without as much attention when I asked again. When I got up to wash my hands another customer sat in my chair and began to get her nails done so that it felt like an inconvenience for me to even pay them. They charge more than the nail salon right across the street, my friend and I that went together and spent £100 a month will be going there instead next time. Read Less