Horrible I went in for a simple polish change... Just to paint my nails... I had nothing on.. I didn't want a manicure nothing.. Just polish. On the sign it sd $5 French manicure. They charged me $30. And it looks terrible.. They kept asking do you want perrafin or a manicure and I kept saying no... But they still charged me $30 just to apply a little nail polish... They are a rip off and I will be disputing my credit card charge..... Completely pissed off... Read Less

I have been going to Nail Image for a long time and I always make my appointments with Kim she is really good and I always recommend other people to her. I go every two weeks for my nails and try to go once a month for a pedicure. I highly recommend Kim for the great job that she does. Read Less

I have been getting pedicures for 15 years. This place used to be top notch...however, there must have been a change in ownership because the place is completely empty and an entire new set of people. Nail salons are required by MD law to let your feet soak for at least 10 minutes prior to beginning the pedicure, but this never happens unless the salon is packed and they need to buy time while they work on other customers...the man doing my pedicure had cold water at first, t...hen warmed it up when I requested it, ignored me when I asked him to let me soak longer, suggested I get the most expensive pedicure because I have dead skin (like, who doesn't? I'm here for a pedicure??) then rushed through the whole thing like he had somewhere to be. He cut my nails too short, one of my toes is bleeding, one foot looks totally different than the other, and then he waved the laminated price list back and forth over my feet to get them to dry faster. Classy. The "massage" was about 2 minutes total, with half lotion, half sea salt (not intentionally). They charged me $38 for a $25 pedicure, claimed to have used special products and provide services I know for a fact he did not, then laughed and spoke in Chinese when I told them about how unhappy I was, and could not have cared less. This is the first time in my life I didn't tip someone. No wonder they will be out of business soon. See More Read Less