21 Reviews

The Cove

Exeter, Devon
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Reviews
Steve Brooks
21 Feb 2020
REPORT
My 15-year-old daughter had a terrible time at this place. She went in for a brow wax and has been left with extensive burn injuries to her forehead and eyelids. The staff did nothing to help and she ... Read More
My 15-year-old daughter had a terrible time at this place. She went in for a brow wax and has been left with extensive burn injuries to her forehead and eyelids. The staff did nothing to help and she was asked to leave the salon whilst both in pain and in tears. We tried to speak to the manager, but she has refused to take our calls or answer our emails. It's been three days now and the injuries show no sign of healing and our daughter is still in pain. She's been prescribed a cream, but it's not helped much. Without any way of knowing what they actually did to her (they won't speak to us) it was difficult to know how to treat the injury at the time. Whilst the injury itself is appalling, their treatment of a child in this way and then subsequent lack of care and professionalism to even speak to us and explain what happened is unforgivable. Nobody should ever have to suffer such treatment and I'd strongly urge anyone thinking of going here to quickly change their mind. Read Less
Kitty Maurice
18 Jul 2018
REPORT
Great service. Excellent detail and finish. Friendly staff. Relaxed atmosphere. Lots of colour to choose. :) thankyou very much!
Jasmine Cox
16 Jul 2018
REPORT
I had my bikini line and legs waxed, followed by a shellac manicure. I was taken care of by Layla, and not only am I really happy with the results, I also felt comfortable and at ease with Layla and h... Read More
I had my bikini line and legs waxed, followed by a shellac manicure. I was taken care of by Layla, and not only am I really happy with the results, I also felt comfortable and at ease with Layla and her colleague. I will definitely be back! Read Less
Sadie Moon
13 Jul 2018
REPORT
Beautiful salon, very clean, relaxing and super friendly. Claudia was amazing best wax I’ve ever had and hardly hurt. Can’t wait to return :)
Amy Hylton
2 Jul 2018
REPORT
So far Laura and Layla have been my therapists. Both are charming and professional. Great job x
Emma Wilson
23 Jun 2018
REPORT
Really friendly and attentive. Kerry was lovely. I can't wait to go back again. My nails look lovely.
Ekaterina Vasileva
11 Jun 2018
REPORT
Really profesh
Pippa Morgan
23 May 2018
REPORT
Always a lovely experience at The Cove. The staff are lovely and friendly, the space is clean and nicely decorated, and the staff are really good at making everything as pain-free as possible and as f... Read More
Always a lovely experience at The Cove. The staff are lovely and friendly, the space is clean and nicely decorated, and the staff are really good at making everything as pain-free as possible and as fast as possible! Would absolutely recommend! Read Less
Helen Jarman
18 May 2018
REPORT
Always really good staff lovely!!!
Dee Lill
19 Dec 2017
REPORT
Just had the best facial by Mackenzie. She was professional, informative, and has a very relaxing presence. Less expensive than Downtown Plymouth. Clean and friendly. A really wonderful experience. A... Read More
Just had the best facial by Mackenzie. She was professional, informative, and has a very relaxing presence. Less expensive than Downtown Plymouth. Clean and friendly. A really wonderful experience. ALSO, my cut and color today with Alex was great. She spent plenty of time with my consult and cut and I knew I was in good hands. Very pleased, all the staff are so nice and attentive. Read Less
Heather Bono
23 Oct 2017
REPORT
I just have to say how AMAZING Ellen and Emily were this past Saturday. They made the drive up to Hull, on their days off, to do our hair and my makeup for my wedding day!! All of my girls were amazed... Read More
I just have to say how AMAZING Ellen and Emily were this past Saturday. They made the drive up to Hull, on their days off, to do our hair and my makeup for my wedding day!! All of my girls were amazed at how talented they both were! I especially cannot thank Ellen enough for everything that she did for me that day!! Rejuvenations is very lucky to have amazing hairstylist's and people working for them!! Read Less
Laurie Vozzella
13 Oct 2017
REPORT
I had been going to Rejuvenations for years. Then I moved further away and for 4 years went from salon to salon, never happy. I am happy to say I have been making the trip back to Rejuvenations to see... Read More
I had been going to Rejuvenations for years. Then I moved further away and for 4 years went from salon to salon, never happy. I am happy to say I have been making the trip back to Rejuvenations to see Allison for my last three hairstyles and couldn't be happier. The salon itself is lovely with many services available. The group of ladies working there are very friendly, but most of all, my hair. I love my hair! Allison is an artist! She always takes her time to make it perfect. I just love her! Read Less
sarah alhimdani
9 Aug 2017
REPORT
Had a leg wax here was really rushed and hairs left. Wasn't very impressed.
diann aggett
31 Jul 2017
REPORT
Have been coming here for years - Fantastic girls and service, my shellac Nails stay on for weeks! Love it!
Barbara Kahian
29 Jul 2017
REPORT
Kayla transformed my style with a new cut and color. She listened to what I was looking for and delivered beyond my expectation. She also gave me the best shampoo/scalp massage I have ever had at a ... Read More
Kayla transformed my style with a new cut and color. She listened to what I was looking for and delivered beyond my expectation. She also gave me the best shampoo/scalp massage I have ever had at a salon!! Read Less
Norma Marie
18 May 2017
REPORT
I had an awesome experience at Rejuvenations Salon thanks to Allison! She truly turned my hair around in mere hours and allowed me to walk out of there feeling like a rockstar. I came to her with long... Read More
I had an awesome experience at Rejuvenations Salon thanks to Allison! She truly turned my hair around in mere hours and allowed me to walk out of there feeling like a rockstar. I came to her with long, thick hair (understatement!!) that had been previously bleached and colored purple and red (I like to have fun with my hair lol). My main goal was to help it look healthier and for it to be a few shades darker/more intense than my natural color. Allison spent plenty of time wit...h me before mixing my color and went through a 2 step process to restore the pigment to my stripped out hair. I didn't feel rushed at all during the process. I'm so glad that she did it this way because I know that my color will last! She worked her magic and gave my hair intricate layers of reflective dimension to ensure that it looked vibrant and avoid it looking flat. She ended it all with the perfect blowout! Well, I simply love it and have gotten rave reviews on it every day since! Thanks so much Allison - you are truly an artist and a pleasure to spend time with. I'll be back! See More Read Less
Holly Brogden
13 May 2017
REPORT
I had never visited The Cove before and after it being recommended to me by multiple people I decided to visit the Exeter store. I chose the eyebrow shape and tint and am beyond happy with the results... Read More
I had never visited The Cove before and after it being recommended to me by multiple people I decided to visit the Exeter store. I chose the eyebrow shape and tint and am beyond happy with the results! Exactly what I wanted and definitely the best brow treatment I have received. Claudia made me feel so welcome and did a fantastic job. I will definitely be returning in the near future. Read Less
Cyndi Bennett Figlioli
27 Apr 2017
REPORT
I went in last night and had Ellen give me a very long overdue haircut and I absolutely love it!! I'm going back in two week for some color and I can't wait! Ellen is definitely the stylist for me, s... Read More
I went in last night and had Ellen give me a very long overdue haircut and I absolutely love it!! I'm going back in two week for some color and I can't wait! Ellen is definitely the stylist for me, she worked with me to figure out exactly what would work the best!! The entire staff was friendly and the Salon was beautiful. I'm bringing my daughter in next month for a cut and I can't recommend it enough! Read Less
Sarah Gibbens
25 Sep 2016
REPORT
TLDR: Most of the treatments were fine, but a rushed (and I suspect too hot) eyebrow wax left me with bright red burns for a week. Was not offered a drink despite having to wait for delayed appointmen... Read More
TLDR: Most of the treatments were fine, but a rushed (and I suspect too hot) eyebrow wax left me with bright red burns for a week. Was not offered a drink despite having to wait for delayed appointment. Wasn't asked how I wanted my eyebrows shaped before they were shaped. I had three treatments at The Cove, as part of a 'three for Β£45' deal that they were running. I chose the bikini wax, brow shape & lash tint, and the vinylux manicure. They were booked as consecutive treatments on a Friday morning. I arrived a couple minutes early, but was informed that treatment before mine was running late by about 15 minutes. I opted to walk around Princesshay instead of waiting in the shop/salon. When I came back the room was still not available, and the therapist I was booked with was quickly giving a manicure to a woman who was in a rush, which further delayed my own treatments. I opted to just wait there from then on, and was waiting for another 10 minutes. Later on I noticed that they have a water cooler and coffee machine for customers, but at no point did anyone offer me a drink. To save time, my therapist changed the order of my treatments so that I had my bikini wax and eyebrow shape at the same time, then the manicure, and finally the eyelash tint. The bikini wax was fine, and the therapist was easy to chat to. I was annoyed that she didn't ask me how I would like to shape my eyebrows though, one moment she was doing my bikini and the next she had applied three strips to my face. My manicure was also fine, though I felt quite rushed when choosing what colour I wanted. The Vinylux polish is true to it's word, as it didn't start to chip away until after a week of wear. The eyelash tint was also fine, and I'm still happy with them three weeks later. When I got up from getting the tint and looked in the mirror I was horrified to see that I had a giant red mark between my eyebrows and two red lines beneath my brow bones. She put some more ointment stuff on it, and assured me that it would go away. Looking back, I've always had to sign a declaration every time I've had my eyebrows threaded or waxed saying that I'm not on any medication or anything. I did do a patch test for the eyelash tint, but there was no safety procedures for the wax (though that wouldn't have prevented this, since I'm not on medication, and I've had waxes go absolutely fine in the past). The next day I went in to show the extent of what had happened and received a Β£9 refund. The manager said that this sometimes happens, and that the redness will go down. When I asked what to do with the sores, she said to buy some aloe vera gel. What is also extremely frustrating is that where my skin was damaged from the wax, I didn't have any hair to begin with. I was told that they still wax so low down beneath the eyebrow to get rid of baby hairs. After a week the redness went down, though my skin on one side is still a bit marked three weeks later. Read Less
Lisa Schneider-Masterson
9 Sep 2016
REPORT
My daughter got married last weekend and the entire bridal party had hair and makeup done at Rejuvenations. Not only are the staff professional, friendly and enthusiastic, they created a bridal party... Read More
My daughter got married last weekend and the entire bridal party had hair and makeup done at Rejuvenations. Not only are the staff professional, friendly and enthusiastic, they created a bridal party masterpiece!! I highly recommend this salon for not only bridal parties but for anyone interested in an amazing spa experience... Lisa Masterson Read Less
Kelly Forrester
10 Jun 2016
REPORT
Been going to The Cove for almost 3 yrs. Dean and the girls are wonderful and love my pamper sessions here! Highly recommended πŸ˜€
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34 Bedford St
Exeter Devon EX1 1GJ
Business Hours
Monday
Mon
09:30AM-18:00PM
Tuesday
Tue
09:30AM-18:00PM
Wednesday
Wed
09:30AM-20:00PM
Thursday
Thu
09:30AM-20:00PM
Friday
Fri
09:30AM-18:00PM
Saturday
Sat
09:00AM-18:00PM
Incorrect information? Let us know

The Cove

Exeter, Devon
(21)
34 Bedford St
Exeter Devon EX1 1GJ
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None Available
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{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
Online booking unavailable
Please call
Monday
09:30AM-18:00PM
Tuesday
09:30AM-18:00PM
Wednesday
09:30AM-20:00PM
Thursday
09:30AM-20:00PM
Friday
09:30AM-18:00PM
Saturday
09:00AM-18:00PM
{{staff.biography}}
Steve Brooks
21 Feb 2020
β˜†β˜†β˜†β˜†β˜†
REPORT
My 15-year-old daughter had a terrible time at this place. She went in for a brow wax and has been left with extensive burn injuries to her forehead and eyelids. The staff did nothing to help and she ... Read More
My 15-year-old daughter had a terrible time at this place. She went in for a brow wax and has been left with extensive burn injuries to her forehead and eyelids. The staff did nothing to help and she was asked to leave the salon whilst both in pain and in tears. We tried to speak to the manager, but she has refused to take our calls or answer our emails. It's been three days now and the injuries show no sign of healing and our daughter is still in pain. She's been prescribed a cream, but it's not helped much. Without any way of knowing what they actually did to her (they won't speak to us) it was difficult to know how to treat the injury at the time. Whilst the injury itself is appalling, their treatment of a child in this way and then subsequent lack of care and professionalism to even speak to us and explain what happened is unforgivable. Nobody should ever have to suffer such treatment and I'd strongly urge anyone thinking of going here to quickly change their mind. Read Less
Kitty Maurice
18 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Great service. Excellent detail and finish. Friendly staff. Relaxed atmosphere. Lots of colour to choose. :) thankyou very much!
Jasmine Cox
16 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I had my bikini line and legs waxed, followed by a shellac manicure. I was taken care of by Layla, and not only am I really happy with the results, I also felt comfortable and at ease with Layla and h... Read More
I had my bikini line and legs waxed, followed by a shellac manicure. I was taken care of by Layla, and not only am I really happy with the results, I also felt comfortable and at ease with Layla and her colleague. I will definitely be back! Read Less
Sadie Moon
13 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Beautiful salon, very clean, relaxing and super friendly. Claudia was amazing best wax I’ve ever had and hardly hurt. Can’t wait to return :)
Amy Hylton
2 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
So far Laura and Layla have been my therapists. Both are charming and professional. Great job x
Emma Wilson
23 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Really friendly and attentive. Kerry was lovely. I can't wait to go back again. My nails look lovely.
Ekaterina Vasileva
11 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Really profesh
Pippa Morgan
23 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Always a lovely experience at The Cove. The staff are lovely and friendly, the space is clean and nicely decorated, and the staff are really good at making everything as pain-free as possible and as f... Read More
Always a lovely experience at The Cove. The staff are lovely and friendly, the space is clean and nicely decorated, and the staff are really good at making everything as pain-free as possible and as fast as possible! Would absolutely recommend! Read Less
Helen Jarman
18 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Always really good staff lovely!!!
Dee Lill
19 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Just had the best facial by Mackenzie. She was professional, informative, and has a very relaxing presence. Less expensive than Downtown Plymouth. Clean and friendly. A really wonderful experience. A... Read More
Just had the best facial by Mackenzie. She was professional, informative, and has a very relaxing presence. Less expensive than Downtown Plymouth. Clean and friendly. A really wonderful experience. ALSO, my cut and color today with Alex was great. She spent plenty of time with my consult and cut and I knew I was in good hands. Very pleased, all the staff are so nice and attentive. Read Less
Heather Bono
23 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I just have to say how AMAZING Ellen and Emily were this past Saturday. They made the drive up to Hull, on their days off, to do our hair and my makeup for my wedding day!! All of my girls were amazed... Read More
I just have to say how AMAZING Ellen and Emily were this past Saturday. They made the drive up to Hull, on their days off, to do our hair and my makeup for my wedding day!! All of my girls were amazed at how talented they both were! I especially cannot thank Ellen enough for everything that she did for me that day!! Rejuvenations is very lucky to have amazing hairstylist's and people working for them!! Read Less
Laurie Vozzella
13 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I had been going to Rejuvenations for years. Then I moved further away and for 4 years went from salon to salon, never happy. I am happy to say I have been making the trip back to Rejuvenations to see... Read More
I had been going to Rejuvenations for years. Then I moved further away and for 4 years went from salon to salon, never happy. I am happy to say I have been making the trip back to Rejuvenations to see Allison for my last three hairstyles and couldn't be happier. The salon itself is lovely with many services available. The group of ladies working there are very friendly, but most of all, my hair. I love my hair! Allison is an artist! She always takes her time to make it perfect. I just love her! Read Less
sarah alhimdani
9 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Had a leg wax here was really rushed and hairs left. Wasn't very impressed.
diann aggett
31 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Have been coming here for years - Fantastic girls and service, my shellac Nails stay on for weeks! Love it!
Barbara Kahian
29 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Kayla transformed my style with a new cut and color. She listened to what I was looking for and delivered beyond my expectation. She also gave me the best shampoo/scalp massage I have ever had at a ... Read More
Kayla transformed my style with a new cut and color. She listened to what I was looking for and delivered beyond my expectation. She also gave me the best shampoo/scalp massage I have ever had at a salon!! Read Less
Norma Marie
18 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I had an awesome experience at Rejuvenations Salon thanks to Allison! She truly turned my hair around in mere hours and allowed me to walk out of there feeling like a rockstar. I came to her with long... Read More
I had an awesome experience at Rejuvenations Salon thanks to Allison! She truly turned my hair around in mere hours and allowed me to walk out of there feeling like a rockstar. I came to her with long, thick hair (understatement!!) that had been previously bleached and colored purple and red (I like to have fun with my hair lol). My main goal was to help it look healthier and for it to be a few shades darker/more intense than my natural color. Allison spent plenty of time wit...h me before mixing my color and went through a 2 step process to restore the pigment to my stripped out hair. I didn't feel rushed at all during the process. I'm so glad that she did it this way because I know that my color will last! She worked her magic and gave my hair intricate layers of reflective dimension to ensure that it looked vibrant and avoid it looking flat. She ended it all with the perfect blowout! Well, I simply love it and have gotten rave reviews on it every day since! Thanks so much Allison - you are truly an artist and a pleasure to spend time with. I'll be back! See More Read Less
Holly Brogden
13 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I had never visited The Cove before and after it being recommended to me by multiple people I decided to visit the Exeter store. I chose the eyebrow shape and tint and am beyond happy with the results... Read More
I had never visited The Cove before and after it being recommended to me by multiple people I decided to visit the Exeter store. I chose the eyebrow shape and tint and am beyond happy with the results! Exactly what I wanted and definitely the best brow treatment I have received. Claudia made me feel so welcome and did a fantastic job. I will definitely be returning in the near future. Read Less
Cyndi Bennett Figlioli
27 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I went in last night and had Ellen give me a very long overdue haircut and I absolutely love it!! I'm going back in two week for some color and I can't wait! Ellen is definitely the stylist for me, s... Read More
I went in last night and had Ellen give me a very long overdue haircut and I absolutely love it!! I'm going back in two week for some color and I can't wait! Ellen is definitely the stylist for me, she worked with me to figure out exactly what would work the best!! The entire staff was friendly and the Salon was beautiful. I'm bringing my daughter in next month for a cut and I can't recommend it enough! Read Less
Sarah Gibbens
25 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
TLDR: Most of the treatments were fine, but a rushed (and I suspect too hot) eyebrow wax left me with bright red burns for a week. Was not offered a drink despite having to wait for delayed appointmen... Read More
TLDR: Most of the treatments were fine, but a rushed (and I suspect too hot) eyebrow wax left me with bright red burns for a week. Was not offered a drink despite having to wait for delayed appointment. Wasn't asked how I wanted my eyebrows shaped before they were shaped. I had three treatments at The Cove, as part of a 'three for Β£45' deal that they were running. I chose the bikini wax, brow shape & lash tint, and the vinylux manicure. They were booked as consecutive treatments on a Friday morning. I arrived a couple minutes early, but was informed that treatment before mine was running late by about 15 minutes. I opted to walk around Princesshay instead of waiting in the shop/salon. When I came back the room was still not available, and the therapist I was booked with was quickly giving a manicure to a woman who was in a rush, which further delayed my own treatments. I opted to just wait there from then on, and was waiting for another 10 minutes. Later on I noticed that they have a water cooler and coffee machine for customers, but at no point did anyone offer me a drink. To save time, my therapist changed the order of my treatments so that I had my bikini wax and eyebrow shape at the same time, then the manicure, and finally the eyelash tint. The bikini wax was fine, and the therapist was easy to chat to. I was annoyed that she didn't ask me how I would like to shape my eyebrows though, one moment she was doing my bikini and the next she had applied three strips to my face. My manicure was also fine, though I felt quite rushed when choosing what colour I wanted. The Vinylux polish is true to it's word, as it didn't start to chip away until after a week of wear. The eyelash tint was also fine, and I'm still happy with them three weeks later. When I got up from getting the tint and looked in the mirror I was horrified to see that I had a giant red mark between my eyebrows and two red lines beneath my brow bones. She put some more ointment stuff on it, and assured me that it would go away. Looking back, I've always had to sign a declaration every time I've had my eyebrows threaded or waxed saying that I'm not on any medication or anything. I did do a patch test for the eyelash tint, but there was no safety procedures for the wax (though that wouldn't have prevented this, since I'm not on medication, and I've had waxes go absolutely fine in the past). The next day I went in to show the extent of what had happened and received a Β£9 refund. The manager said that this sometimes happens, and that the redness will go down. When I asked what to do with the sores, she said to buy some aloe vera gel. What is also extremely frustrating is that where my skin was damaged from the wax, I didn't have any hair to begin with. I was told that they still wax so low down beneath the eyebrow to get rid of baby hairs. After a week the redness went down, though my skin on one side is still a bit marked three weeks later. Read Less
Lisa Schneider-Masterson
9 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
My daughter got married last weekend and the entire bridal party had hair and makeup done at Rejuvenations. Not only are the staff professional, friendly and enthusiastic, they created a bridal party... Read More
My daughter got married last weekend and the entire bridal party had hair and makeup done at Rejuvenations. Not only are the staff professional, friendly and enthusiastic, they created a bridal party masterpiece!! I highly recommend this salon for not only bridal parties but for anyone interested in an amazing spa experience... Lisa Masterson Read Less
Kelly Forrester
10 Jun 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Been going to The Cove for almost 3 yrs. Dean and the girls are wonderful and love my pamper sessions here! Highly recommended πŸ˜€
Incorrect information? Let us know