Terrible! Rude Staff With Poor Knowledge! The treatment did not work (but that is not why I am giving them 1 star). They get that because their lack of knowledge caused pain when there was no need. W... Read More
Terrible! Rude Staff With Poor Knowledge! The treatment did not work (but that is not why I am giving them 1 star). They get that because their lack of knowledge caused pain when there was no need. We complained and the owner ignored our complaints. The Manager was rude to us and asked us to leave part way through a procedure. A truly shameful place where we will never return - even though they owe us money! Read Less
Bethan Allen
14 May 2018
REPORT
Had a lovely girl named Jess today and she was absolutely fab ! First time for a facial but be back for plenty more ! Beautiful place to go and relax for a hour. ! Thank you so much π
Allison James
1 Mar 2018
REPORT
Just had my nails done by the lovely Jess. This beautiful and stylish salon is my sanctuary and is on my doorstep. Absolutely love it here. All the staff are friendly and go out of their way to make ... Read More
Just had my nails done by the lovely Jess. This beautiful and stylish salon is my sanctuary and is on my doorstep. Absolutely love it here. All the staff are friendly and go out of their way to make your experience special. Well done Jodie for employing such talented and lovely staff. See you soon xx Read Less
Helen Claire Richards
16 Feb 2018
REPORT
Have just had my 2nd full face micro-needling with Alex. Everyone is very lovely, kind & professional. The staff will help you & work with you to tackle your skin issues. Pleased with results so far.
Taya Tortorella
16 Feb 2018
REPORT
Have had two black head removals so far and can't wait to go back again for another! My skin feels so clean afterwards and it's a great kick start into helping improve my skin. My first facial was per... Read More
Have had two black head removals so far and can't wait to go back again for another! My skin feels so clean afterwards and it's a great kick start into helping improve my skin. My first facial was performed by Alex Morris and my second one was with Lauren Burden, both were so friendly and made me feel comfortable! Can't wait to go back for more :) Read Less
Bev Hawkins
9 Feb 2018
REPORT
My first visit yesterday for a fire n ice facial very relaxing and very professional, loved the result thankyou will definitely be back x
Kathryn Bailey
1 Feb 2018
REPORT
Had treatment with Jodie today. Very professional, I was so nervous but she made me feel completely at ease and talked me through the whole procedure. The clinic is amazing and all the staff there a... Read More
Had treatment with Jodie today. Very professional, I was so nervous but she made me feel completely at ease and talked me through the whole procedure. The clinic is amazing and all the staff there are lovely. Will definitely be back for more. Thank you. Read Less
Francesca Combe
14 Jan 2018
REPORT
Had the dermaplaning treatment here a few days ago and am so happy with the results! The girls are all so welcoming and the clinic is immaculate! Alex was lovely and explained the treatment and benefi... Read More
Had the dermaplaning treatment here a few days ago and am so happy with the results! The girls are all so welcoming and the clinic is immaculate! Alex was lovely and explained the treatment and benefits thoroughly, and I left with incredibly smooth skin! Would definitely recommend xx Read Less
Anonymous Review
5 Oct 2017
REPORT
*** Please Read This Truth of this establishment ***
I wish i knew earlier how bad this establishment was.
If i were you i would AVOID this place.
Had corrective surgery done on my face to remove scar... Read More
*** Please Read This Truth of this establishment ***
I wish i knew earlier how bad this establishment was.
If i were you i would AVOID this place.
Had corrective surgery done on my face to remove scars for acne etc.
Few days down the line my whole face got infected red and oozing, but the amateurs said it was normal when I called them back.
Decided to go to the doctors who said I have a serious infection and had to be admitted to hospital for a week.
Please people if your reading this avoid this place spoke to the so called manager "Jodie" who is a amateur in my opinion and has a tantrum if you try to say she has done something wrong so immature, will grow up you arrogant women.
Anyways I am reporting her to trading standards and advise anyone else who has had a infection or been affected in anyway to do the same.
If you never been go elsewhere is my advise unhygienic establisment made my life hell for months.
Just happy I got to the doctors in time. Read Less
I would highly recommend the Grove Skin Clinic. I had my blackhead removal facial last week and my skin has never been better. The staff are all so lovely and made me feel very welcome. I cannot wait ... Read More
I would highly recommend the Grove Skin Clinic. I had my blackhead removal facial last week and my skin has never been better. The staff are all so lovely and made me feel very welcome. I cannot wait to go back again next month! Read Less
Lizzie Pritchard
20 Aug 2017
REPORT
Had the ultimate facial today! Absolutely lush! Lovely staff made us feel very welcome on our first visit! Will 100% be booking back in for another facial! My skin is glowing!
Toni Walters
16 Aug 2017
REPORT
Experienced the 'summer special' this morning ... wow, so relaxing and my tired skin now feels totally rejuvenated and sparkling thank you - and as always a lovely welcome xx
Sarah Rahman
6 Aug 2017
REPORT
Beautiful place with a relaxed inviting atmosphere! I had the blackhead facial today and a lash lift and my skin feels and looks amazing! My lashes are so curly and dark now! Talented staff!! Will 100... Read More
Beautiful place with a relaxed inviting atmosphere! I had the blackhead facial today and a lash lift and my skin feels and looks amazing! My lashes are so curly and dark now! Talented staff!! Will 100% be returning and would recommend to anybody! Read Less
Janine Evans
3 Aug 2017
REPORT
I came to The Grove for the first time on the weekend and really enjoyed the experience. The clinic is spotless and beautifully decorated, and all of the staff were so welcoming and friendly. My thera... Read More
I came to The Grove for the first time on the weekend and really enjoyed the experience. The clinic is spotless and beautifully decorated, and all of the staff were so welcoming and friendly. My therapist was very knowledgable and able to talk about her own experiences of having the facial I was about to receive. My skin felt amazing afterwards! I will definitely be back in the future and am looking forward to trying the range of different treatment options available. Read Less
ava gabrielle Calo
3 Aug 2017
REPORT
The staff at The Grove Clinic gave me a warm welcome, and made me feel relaxed before my procedure. Jodie talked me through my procedure and it really helped me stay calm and relaxed. The clinic is ve... Read More
The staff at The Grove Clinic gave me a warm welcome, and made me feel relaxed before my procedure. Jodie talked me through my procedure and it really helped me stay calm and relaxed. The clinic is very Clean. I was really happy with my results and have recommended The Grove Clinic to friends and family. Read Less
Victoria Greenall
2 Aug 2017
REPORT
Had a fire and ice facial yesterday. Birthday treat of my sister . To be honest I would never think of having anything like this done. It was outstanding.... the staff where so friendly and welcoming.... Read More
Had a fire and ice facial yesterday. Birthday treat of my sister . To be honest I would never think of having anything like this done. It was outstanding.... the staff where so friendly and welcoming. I felt to relaxed and chilled out. And my face felt amazing afterwards. Even today putting my make up on my skin just looks flawless and is glowing. I can see me having it done every month. Highly recommended. Thank you xxx Read Less
Emma Cullen
26 Jul 2017
REPORT
What a beautiful place! The staff were so welcoming and made me feel at ease. I had the dermaplaning treatment which was absolutely amazing. My skin felt so clean and soft after. Would definitely reco... Read More
What a beautiful place! The staff were so welcoming and made me feel at ease. I had the dermaplaning treatment which was absolutely amazing. My skin felt so clean and soft after. Would definitely recommend which I have done to all my friends. Will definitely be returning Read Less
Karen Fairweather
26 Jul 2017
REPORT
A stunning place to go. They are very warm, welcoming and highly dedicated staff who will go that extra mile to ensure every treatment is perfect. I have been coming here for the past two years and I ... Read More
A stunning place to go. They are very warm, welcoming and highly dedicated staff who will go that extra mile to ensure every treatment is perfect. I have been coming here for the past two years and I always look forward to visiting this clinic for treatments. Read Less
Terrible! Rude Staff With Poor Knowledge! The treatment did not work (but that is not why I am giving them 1 star). They get that because their lack of knowledge caused pain when there was no need. W... Read More
Terrible! Rude Staff With Poor Knowledge! The treatment did not work (but that is not why I am giving them 1 star). They get that because their lack of knowledge caused pain when there was no need. We complained and the owner ignored our complaints. The Manager was rude to us and asked us to leave part way through a procedure. A truly shameful place where we will never return - even though they owe us money! Read Less
Bethan Allen
14 May 2018
REPORT
βββββ
REPORT
Had a lovely girl named Jess today and she was absolutely fab ! First time for a facial but be back for plenty more ! Beautiful place to go and relax for a hour. ! Thank you so much π
Allison James
1 Mar 2018
REPORT
βββββ
REPORT
Just had my nails done by the lovely Jess. This beautiful and stylish salon is my sanctuary and is on my doorstep. Absolutely love it here. All the staff are friendly and go out of their way to make ... Read More
Just had my nails done by the lovely Jess. This beautiful and stylish salon is my sanctuary and is on my doorstep. Absolutely love it here. All the staff are friendly and go out of their way to make your experience special. Well done Jodie for employing such talented and lovely staff. See you soon xx Read Less
Helen Claire Richards
16 Feb 2018
REPORT
βββββ
REPORT
Have just had my 2nd full face micro-needling with Alex. Everyone is very lovely, kind & professional. The staff will help you & work with you to tackle your skin issues. Pleased with results so far.
Taya Tortorella
16 Feb 2018
REPORT
βββββ
REPORT
Have had two black head removals so far and can't wait to go back again for another! My skin feels so clean afterwards and it's a great kick start into helping improve my skin. My first facial was per... Read More
Have had two black head removals so far and can't wait to go back again for another! My skin feels so clean afterwards and it's a great kick start into helping improve my skin. My first facial was performed by Alex Morris and my second one was with Lauren Burden, both were so friendly and made me feel comfortable! Can't wait to go back for more :) Read Less
Bev Hawkins
9 Feb 2018
REPORT
βββββ
REPORT
My first visit yesterday for a fire n ice facial very relaxing and very professional, loved the result thankyou will definitely be back x
Kathryn Bailey
1 Feb 2018
REPORT
βββββ
REPORT
Had treatment with Jodie today. Very professional, I was so nervous but she made me feel completely at ease and talked me through the whole procedure. The clinic is amazing and all the staff there a... Read More
Had treatment with Jodie today. Very professional, I was so nervous but she made me feel completely at ease and talked me through the whole procedure. The clinic is amazing and all the staff there are lovely. Will definitely be back for more. Thank you. Read Less
Francesca Combe
14 Jan 2018
REPORT
βββββ
REPORT
Had the dermaplaning treatment here a few days ago and am so happy with the results! The girls are all so welcoming and the clinic is immaculate! Alex was lovely and explained the treatment and benefi... Read More
Had the dermaplaning treatment here a few days ago and am so happy with the results! The girls are all so welcoming and the clinic is immaculate! Alex was lovely and explained the treatment and benefits thoroughly, and I left with incredibly smooth skin! Would definitely recommend xx Read Less
Anonymous Review
5 Oct 2017
REPORT
βββββ
REPORT
*** Please Read This Truth of this establishment ***
I wish i knew earlier how bad this establishment was.
If i were you i would AVOID this place.
Had corrective surgery done on my face to remove scar... Read More
*** Please Read This Truth of this establishment ***
I wish i knew earlier how bad this establishment was.
If i were you i would AVOID this place.
Had corrective surgery done on my face to remove scars for acne etc.
Few days down the line my whole face got infected red and oozing, but the amateurs said it was normal when I called them back.
Decided to go to the doctors who said I have a serious infection and had to be admitted to hospital for a week.
Please people if your reading this avoid this place spoke to the so called manager "Jodie" who is a amateur in my opinion and has a tantrum if you try to say she has done something wrong so immature, will grow up you arrogant women.
Anyways I am reporting her to trading standards and advise anyone else who has had a infection or been affected in anyway to do the same.
If you never been go elsewhere is my advise unhygienic establisment made my life hell for months.
Just happy I got to the doctors in time. Read Less
I would highly recommend the Grove Skin Clinic. I had my blackhead removal facial last week and my skin has never been better. The staff are all so lovely and made me feel very welcome. I cannot wait ... Read More
I would highly recommend the Grove Skin Clinic. I had my blackhead removal facial last week and my skin has never been better. The staff are all so lovely and made me feel very welcome. I cannot wait to go back again next month! Read Less
Lizzie Pritchard
20 Aug 2017
REPORT
βββββ
REPORT
Had the ultimate facial today! Absolutely lush! Lovely staff made us feel very welcome on our first visit! Will 100% be booking back in for another facial! My skin is glowing!
Toni Walters
16 Aug 2017
REPORT
βββββ
REPORT
Experienced the 'summer special' this morning ... wow, so relaxing and my tired skin now feels totally rejuvenated and sparkling thank you - and as always a lovely welcome xx
Sarah Rahman
6 Aug 2017
REPORT
βββββ
REPORT
Beautiful place with a relaxed inviting atmosphere! I had the blackhead facial today and a lash lift and my skin feels and looks amazing! My lashes are so curly and dark now! Talented staff!! Will 100... Read More
Beautiful place with a relaxed inviting atmosphere! I had the blackhead facial today and a lash lift and my skin feels and looks amazing! My lashes are so curly and dark now! Talented staff!! Will 100% be returning and would recommend to anybody! Read Less
Janine Evans
3 Aug 2017
REPORT
βββββ
REPORT
I came to The Grove for the first time on the weekend and really enjoyed the experience. The clinic is spotless and beautifully decorated, and all of the staff were so welcoming and friendly. My thera... Read More
I came to The Grove for the first time on the weekend and really enjoyed the experience. The clinic is spotless and beautifully decorated, and all of the staff were so welcoming and friendly. My therapist was very knowledgable and able to talk about her own experiences of having the facial I was about to receive. My skin felt amazing afterwards! I will definitely be back in the future and am looking forward to trying the range of different treatment options available. Read Less
ava gabrielle Calo
3 Aug 2017
REPORT
βββββ
REPORT
The staff at The Grove Clinic gave me a warm welcome, and made me feel relaxed before my procedure. Jodie talked me through my procedure and it really helped me stay calm and relaxed. The clinic is ve... Read More
The staff at The Grove Clinic gave me a warm welcome, and made me feel relaxed before my procedure. Jodie talked me through my procedure and it really helped me stay calm and relaxed. The clinic is very Clean. I was really happy with my results and have recommended The Grove Clinic to friends and family. Read Less
Victoria Greenall
2 Aug 2017
REPORT
βββββ
REPORT
Had a fire and ice facial yesterday. Birthday treat of my sister . To be honest I would never think of having anything like this done. It was outstanding.... the staff where so friendly and welcoming.... Read More
Had a fire and ice facial yesterday. Birthday treat of my sister . To be honest I would never think of having anything like this done. It was outstanding.... the staff where so friendly and welcoming. I felt to relaxed and chilled out. And my face felt amazing afterwards. Even today putting my make up on my skin just looks flawless and is glowing. I can see me having it done every month. Highly recommended. Thank you xxx Read Less
Emma Cullen
26 Jul 2017
REPORT
βββββ
REPORT
What a beautiful place! The staff were so welcoming and made me feel at ease. I had the dermaplaning treatment which was absolutely amazing. My skin felt so clean and soft after. Would definitely reco... Read More
What a beautiful place! The staff were so welcoming and made me feel at ease. I had the dermaplaning treatment which was absolutely amazing. My skin felt so clean and soft after. Would definitely recommend which I have done to all my friends. Will definitely be returning Read Less
Karen Fairweather
26 Jul 2017
REPORT
βββββ
REPORT
A stunning place to go. They are very warm, welcoming and highly dedicated staff who will go that extra mile to ensure every treatment is perfect. I have been coming here for the past two years and I ... Read More
A stunning place to go. They are very warm, welcoming and highly dedicated staff who will go that extra mile to ensure every treatment is perfect. I have been coming here for the past two years and I always look forward to visiting this clinic for treatments. Read Less