Drowned by a Foreign Language! Spent 1 hour and 35 minutes being tortured by incessant noise of four nail attendants constantly speaking LOUDLY in their own language! My ears hurt from this rude and ... Read More
Drowned by a Foreign Language! Spent 1 hour and 35 minutes being tortured by incessant noise of four nail attendants constantly speaking LOUDLY in their own language! My ears hurt from this rude and impolite babbling! At times I am positive that they were laughing and slagging off customers who were oblivious to the insults being hurled at them for offences of accidently smudging painted nails or asking for last minute appointments! In an English speaking country there should be a law which states that public service businesses should speak English in the presence of customers. What a rude salon! Read Less
Niamh Harrison
1 Jul 2018
REPORT
I had like 4 different people doing my nails at different times but the quality of the nails is amazing!! They look sooo good!
Claire Whelan
29 Jun 2018
REPORT
Awful!
I came here earlier today for a pedicure and manicure as part of a bridal party, I am going to be a bridesmaid.
The young man that was giving me the pedicure sliced BOTH of my feet open with a... Read More
Awful!
I came here earlier today for a pedicure and manicure as part of a bridal party, I am going to be a bridesmaid.
The young man that was giving me the pedicure sliced BOTH of my feet open with a blade, this I was angry about. It is very painful.
The worst part is that the lady that came over to try to stop the bleeding (there was quite a lot of blood), superglued the wounds before I realised what she was doing.
I now have cotton wool & plasters superglued to my feet over cuts.
I have soaked them for over an hour and the cotton & plasters are fused to my feet. I am in great pain and off to A&E to avoid a serious infection.
I am a Bridesmaid next Saturday and I doubt that I will be able to walk down the asile, let alone wear the expensive shoes that have been bought for me.
Please do not perform superglue first aid on any of your customers again.
This has been a horrendous experience for me, it will continue until I can walk again and no doubt ruin my experience of being Bridesmaid to one of my closest friends. Read Less
Eugenia Hart
7 Jun 2018
REPORT
I'm new to Cambridge (I previously lived in the USA in Atlanta, GA) so I'm used to a whole different nail experience.
I called at 11:30 AM (on a Thursday) to setup an appointment at 12:00 PM--short n... Read More
I'm new to Cambridge (I previously lived in the USA in Atlanta, GA) so I'm used to a whole different nail experience.
I called at 11:30 AM (on a Thursday) to setup an appointment at 12:00 PM--short notice, but they were able to fit me in! After reading reviews (some good and some SUPER bad), I decided to ask for Vivian.
I arrived and was offered some coffee/tea which I thought was nice. I sat down and Vivian started my nails. I got a full set of gel powder & gel color on top. I also opted for having small rhinestones installed on each nail (3 pounds extra for 10 gems).
After Vivian finished applying the gel powder and shaping my nails to perfection, Jimmy then did the gel color and installed the gems. LOVE my nails.
Overall, they have a new customer in me. Total cost was 43 pounds with a 10% Student Discount with ID.
I know some of the previous reviews seemed kind of negative, but I think going earlier in the day is important so you and the technicians are no rushed. Read Less
Haruna Takimoto
23 May 2018
REPORT
Very quick and flriendly, good skills.
Bhavana Jakhia
21 Mar 2018
REPORT
Amazing staff... had taken appointment so no waiting and very helpful
Natasha S
28 Feb 2018
REPORT
I have learned my lesson with going to nail places out of quick desperation! I went to Cambridge Nails & Spa on Burleigh Street a couple weeks prior and they ruined my nails (I'll save that for anothe... Read More
I have learned my lesson with going to nail places out of quick desperation! I went to Cambridge Nails & Spa on Burleigh Street a couple weeks prior and they ruined my nails (I'll save that for another review) and I was so sad that I couldn't go to my regular place in London to get them fixed. A friend had recommended Elegant Nails and I couldn't be more impressed.
They went above and beyond to fix the uneven lengths of my nails by adding extra acrylic the top and shaping it while doing my infills. They were so friendly and understanding of my situation. Despite it being quite soon before they closed they didn't make me feel rushed in any way and made sure to do the best job. I would even say they are BETTER than my local place in London! Read Less
Aidan Stevens
14 Feb 2018
REPORT
Fantastic place. Really went above and beyond to fix the damage of a previous place and were very lovely in the process. Would definitely go again.
Dele Makinde
9 Jan 2018
REPORT
Avoid if you can! It is cheap but in the long run, the damage done to your nails is very considerable. I visited three times and decided after my last ordeal that it wasn't for me. I waited 20 minutes... Read More
Avoid if you can! It is cheap but in the long run, the damage done to your nails is very considerable. I visited three times and decided after my last ordeal that it wasn't for me. I waited 20 minutes after having my gel nails painfully peeled off before I left. Not a pleasant experience. Read Less
mrswoods
29 Oct 2017
REPORT
Called in on the off-chance I could get my nails done and - yes, they could fit me in. The good looking young man who did the manicure was professional, skilled, and did an excellent job. I'd recommen... Read More
Called in on the off-chance I could get my nails done and - yes, they could fit me in. The good looking young man who did the manicure was professional, skilled, and did an excellent job. I'd recommend Elegant Nails Salon to anybody, I'm very happy and can't wait to go again. Read Less
Çhlöë Wärd
22 Aug 2017
REPORT
I love my nails, the finish is amazing and the quick time it took to get the professional look shows how good they are. I've already recommended the salon to people that commented on my nails. Some c... Read More
I love my nails, the finish is amazing and the quick time it took to get the professional look shows how good they are. I've already recommended the salon to people that commented on my nails. Some customers were rude and dismissive when I visited and they were dealt with in a professional manner by the team. Note they take cash only so it's good to go prepared. ... I'm definitely a new return customer Ver mais Read Less
Lori Andradas
11 Aug 2017
REPORT
I used to come here a few years ago when it was a salon called Alluring nails but had such a bad experience on more than one occasion that I changed salons. Since then I have been dedicated to my new ... Read More
I used to come here a few years ago when it was a salon called Alluring nails but had such a bad experience on more than one occasion that I changed salons. Since then I have been dedicated to my new beauty therapist but recently she is often so busy and I can't get an appointment out of work hours. I came here based on other people's reviews, in all honesty, in desperation because I needed a cut and polish in an emergency. Now, I wouldn't go anywhere else! The new owners ar...e wonderful. The salon is clean and well kept, all of the staff are lovely and, like a hair salon, they offer you complimentary coffee and tea which is a wonderful little extra and shows they care about their customers. I have had a normal manicure and recently a cats eye gel manicure. The cats eye manicure was so unique and it's not a product I've ever seen anywhere else. I have had lots of compliments from friends at how good my nails look and after a week and lots of activities and using of my hands, it is still in tact perfectly. No chipping or peeling! In both of my appointments I have been asked if I am happy with the service throughout. The staff are friendly and helpful when advising you which colours would suit your skin tone or which type of polish to go for depending on what you want. They are patient and the whole salon environment feels relaxing and you feel like you are being pampered. I am so impressed that I have booked in again for a pedicure. This is something I've never had before because it scares me a little bit but the customer service and choices of colours and products here is so good that I have no worries at all. The icing on the cake is their new booking service through an app which is so handy. No more ringing up and spending hours trying to book an appointment anywhere. One click and you can see all the services and availability. Effortless! Keep up the fantastic work Elegant nails! :) Ver mais Read Less
Natalia Rybkiewicz
31 Jul 2017
REPORT
I was there first time today, and definitely will back there again.I'm so happy how they done my nails, also all the stuff so nice and friendly. Thank you so much xx
Clare Flack
15 Jun 2017
REPORT
Me and my mum just had our nails done. The staff were so friendly. And we're both so happy with our nails.
Cherele Carpenter
9 Jun 2017
REPORT
best nail salon ive been to! staff are not rude like other nail salons in cambridge. i don't usually write reviews but had to after getting my nails done here. nice staff and great nails!
Samantha Fordham
9 Jun 2017
REPORT
Omg love this place Vivian and Crew are so friendly and always give an amazing service... always spend the time in helping you choose the right colour, shape, nails and are never in a rush with any of... Read More
Omg love this place Vivian and Crew are so friendly and always give an amazing service... always spend the time in helping you choose the right colour, shape, nails and are never in a rush with any of there clients.... this really is the best nail salon in CambridgeRead Less
Vanessa Allen
7 Jun 2017
REPORT
The shop is beautiful and very clean. My nails weren't the easiest to fix from a previous nail shop "bad job," but they made sure that they were done in a timely manner and fixed the last shops mistsk... Read More
The shop is beautiful and very clean. My nails weren't the easiest to fix from a previous nail shop "bad job," but they made sure that they were done in a timely manner and fixed the last shops mistskes and made my natural nail manicure the greatest! They also offer complimentary beverages. Very sweet and professional. I would HIGHLY recommend! Read Less
Vicki Sismore
30 May 2017
REPORT
The people here are really welcoming and don't want you to leave until your nails are perfect! I will definitely be going back! Only £25 with student discount
Nikki Williams
24 May 2017
REPORT
I wouldn't go anywhere else. I hadn't been for about 4 months and they remembered me and thought I'd been to another shop lol. Lovely staff and great nails xx
Celine Mcdonald
18 May 2017
REPORT
First time using this nail salon for my daughter, a last minute sitting as our usual salon couldn't fit us in for a full set.The nails are a much better shape here.The staff are so friendly and really... Read More
First time using this nail salon for my daughter, a last minute sitting as our usual salon couldn't fit us in for a full set.The nails are a much better shape here.The staff are so friendly and really helpful ,simply had to write a review. Just found the best nail salon in Cambridge :-) Read Less
Raelene Smith
18 May 2017
REPORT
Went here today for the first time since it's changed over from alluring,I felt so welcome from the second I walked through the door,the lady who did my nails,I believe she was the owner,did an absolu... Read More
Went here today for the first time since it's changed over from alluring,I felt so welcome from the second I walked through the door,the lady who did my nails,I believe she was the owner,did an absolutely amazing job,she took her time and didn't rush and made sure they were perfect before leaving! Will now be using elegant nails all the time for my nails! Thanks again xx Read Less
Ellie Jackson
25 Mar 2017
REPORT
I have just had the new SNS nail system done at the King Street shop - amazing looking nails, I am thrilled with them. Excellent friendly service, am definitely returning, I will be a regular customer... Read More
I have just had the new SNS nail system done at the King Street shop - amazing looking nails, I am thrilled with them. Excellent friendly service, am definitely returning, I will be a regular customer from now onRead Less
Leah Francombe
20 Mar 2017
REPORT
Love this place the staff are fantastic really caring my daughter had a crying baby today and they were so understanding great service and a lovely cup of tea !! Well done x
Rebecca Bursford
20 Dec 2016
REPORT
Booked a last minute appointment and was very happy with my perfect gel nails. Will be returning and definitely recommend!
Cheryl Woodruffe
4 Dec 2016
REPORT
The nail salon is now called Elegance and they are pretty good. The fixed my disaster nails and now I can type with great nails.
Drowned by a Foreign Language! Spent 1 hour and 35 minutes being tortured by incessant noise of four nail attendants constantly speaking LOUDLY in their own language! My ears hurt from this rude and ... Read More
Drowned by a Foreign Language! Spent 1 hour and 35 minutes being tortured by incessant noise of four nail attendants constantly speaking LOUDLY in their own language! My ears hurt from this rude and impolite babbling! At times I am positive that they were laughing and slagging off customers who were oblivious to the insults being hurled at them for offences of accidently smudging painted nails or asking for last minute appointments! In an English speaking country there should be a law which states that public service businesses should speak English in the presence of customers. What a rude salon! Read Less
Niamh Harrison
1 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I had like 4 different people doing my nails at different times but the quality of the nails is amazing!! They look sooo good!
Claire Whelan
29 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Awful!
I came here earlier today for a pedicure and manicure as part of a bridal party, I am going to be a bridesmaid.
The young man that was giving me the pedicure sliced BOTH of my feet open with a... Read More
Awful!
I came here earlier today for a pedicure and manicure as part of a bridal party, I am going to be a bridesmaid.
The young man that was giving me the pedicure sliced BOTH of my feet open with a blade, this I was angry about. It is very painful.
The worst part is that the lady that came over to try to stop the bleeding (there was quite a lot of blood), superglued the wounds before I realised what she was doing.
I now have cotton wool & plasters superglued to my feet over cuts.
I have soaked them for over an hour and the cotton & plasters are fused to my feet. I am in great pain and off to A&E to avoid a serious infection.
I am a Bridesmaid next Saturday and I doubt that I will be able to walk down the asile, let alone wear the expensive shoes that have been bought for me.
Please do not perform superglue first aid on any of your customers again.
This has been a horrendous experience for me, it will continue until I can walk again and no doubt ruin my experience of being Bridesmaid to one of my closest friends. Read Less
Eugenia Hart
7 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I'm new to Cambridge (I previously lived in the USA in Atlanta, GA) so I'm used to a whole different nail experience.
I called at 11:30 AM (on a Thursday) to setup an appointment at 12:00 PM--short n... Read More
I'm new to Cambridge (I previously lived in the USA in Atlanta, GA) so I'm used to a whole different nail experience.
I called at 11:30 AM (on a Thursday) to setup an appointment at 12:00 PM--short notice, but they were able to fit me in! After reading reviews (some good and some SUPER bad), I decided to ask for Vivian.
I arrived and was offered some coffee/tea which I thought was nice. I sat down and Vivian started my nails. I got a full set of gel powder & gel color on top. I also opted for having small rhinestones installed on each nail (3 pounds extra for 10 gems).
After Vivian finished applying the gel powder and shaping my nails to perfection, Jimmy then did the gel color and installed the gems. LOVE my nails.
Overall, they have a new customer in me. Total cost was 43 pounds with a 10% Student Discount with ID.
I know some of the previous reviews seemed kind of negative, but I think going earlier in the day is important so you and the technicians are no rushed. Read Less
Haruna Takimoto
23 May 2018
REPORT
☆☆☆☆☆
REPORT
Very quick and flriendly, good skills.
Bhavana Jakhia
21 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Amazing staff... had taken appointment so no waiting and very helpful
Natasha S
28 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I have learned my lesson with going to nail places out of quick desperation! I went to Cambridge Nails & Spa on Burleigh Street a couple weeks prior and they ruined my nails (I'll save that for anothe... Read More
I have learned my lesson with going to nail places out of quick desperation! I went to Cambridge Nails & Spa on Burleigh Street a couple weeks prior and they ruined my nails (I'll save that for another review) and I was so sad that I couldn't go to my regular place in London to get them fixed. A friend had recommended Elegant Nails and I couldn't be more impressed.
They went above and beyond to fix the uneven lengths of my nails by adding extra acrylic the top and shaping it while doing my infills. They were so friendly and understanding of my situation. Despite it being quite soon before they closed they didn't make me feel rushed in any way and made sure to do the best job. I would even say they are BETTER than my local place in London! Read Less
Aidan Stevens
14 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Fantastic place. Really went above and beyond to fix the damage of a previous place and were very lovely in the process. Would definitely go again.
Dele Makinde
9 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Avoid if you can! It is cheap but in the long run, the damage done to your nails is very considerable. I visited three times and decided after my last ordeal that it wasn't for me. I waited 20 minutes... Read More
Avoid if you can! It is cheap but in the long run, the damage done to your nails is very considerable. I visited three times and decided after my last ordeal that it wasn't for me. I waited 20 minutes after having my gel nails painfully peeled off before I left. Not a pleasant experience. Read Less
mrswoods
29 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Called in on the off-chance I could get my nails done and - yes, they could fit me in. The good looking young man who did the manicure was professional, skilled, and did an excellent job. I'd recommen... Read More
Called in on the off-chance I could get my nails done and - yes, they could fit me in. The good looking young man who did the manicure was professional, skilled, and did an excellent job. I'd recommend Elegant Nails Salon to anybody, I'm very happy and can't wait to go again. Read Less
Çhlöë Wärd
22 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I love my nails, the finish is amazing and the quick time it took to get the professional look shows how good they are. I've already recommended the salon to people that commented on my nails. Some c... Read More
I love my nails, the finish is amazing and the quick time it took to get the professional look shows how good they are. I've already recommended the salon to people that commented on my nails. Some customers were rude and dismissive when I visited and they were dealt with in a professional manner by the team. Note they take cash only so it's good to go prepared. ... I'm definitely a new return customer Ver mais Read Less
Lori Andradas
11 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I used to come here a few years ago when it was a salon called Alluring nails but had such a bad experience on more than one occasion that I changed salons. Since then I have been dedicated to my new ... Read More
I used to come here a few years ago when it was a salon called Alluring nails but had such a bad experience on more than one occasion that I changed salons. Since then I have been dedicated to my new beauty therapist but recently she is often so busy and I can't get an appointment out of work hours. I came here based on other people's reviews, in all honesty, in desperation because I needed a cut and polish in an emergency. Now, I wouldn't go anywhere else! The new owners ar...e wonderful. The salon is clean and well kept, all of the staff are lovely and, like a hair salon, they offer you complimentary coffee and tea which is a wonderful little extra and shows they care about their customers. I have had a normal manicure and recently a cats eye gel manicure. The cats eye manicure was so unique and it's not a product I've ever seen anywhere else. I have had lots of compliments from friends at how good my nails look and after a week and lots of activities and using of my hands, it is still in tact perfectly. No chipping or peeling! In both of my appointments I have been asked if I am happy with the service throughout. The staff are friendly and helpful when advising you which colours would suit your skin tone or which type of polish to go for depending on what you want. They are patient and the whole salon environment feels relaxing and you feel like you are being pampered. I am so impressed that I have booked in again for a pedicure. This is something I've never had before because it scares me a little bit but the customer service and choices of colours and products here is so good that I have no worries at all. The icing on the cake is their new booking service through an app which is so handy. No more ringing up and spending hours trying to book an appointment anywhere. One click and you can see all the services and availability. Effortless! Keep up the fantastic work Elegant nails! :) Ver mais Read Less
Natalia Rybkiewicz
31 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I was there first time today, and definitely will back there again.I'm so happy how they done my nails, also all the stuff so nice and friendly. Thank you so much xx
Clare Flack
15 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Me and my mum just had our nails done. The staff were so friendly. And we're both so happy with our nails.
Cherele Carpenter
9 Jun 2017
REPORT
☆☆☆☆☆
REPORT
best nail salon ive been to! staff are not rude like other nail salons in cambridge. i don't usually write reviews but had to after getting my nails done here. nice staff and great nails!
Samantha Fordham
9 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Omg love this place Vivian and Crew are so friendly and always give an amazing service... always spend the time in helping you choose the right colour, shape, nails and are never in a rush with any of... Read More
Omg love this place Vivian and Crew are so friendly and always give an amazing service... always spend the time in helping you choose the right colour, shape, nails and are never in a rush with any of there clients.... this really is the best nail salon in CambridgeRead Less
Vanessa Allen
7 Jun 2017
REPORT
☆☆☆☆☆
REPORT
The shop is beautiful and very clean. My nails weren't the easiest to fix from a previous nail shop "bad job," but they made sure that they were done in a timely manner and fixed the last shops mistsk... Read More
The shop is beautiful and very clean. My nails weren't the easiest to fix from a previous nail shop "bad job," but they made sure that they were done in a timely manner and fixed the last shops mistskes and made my natural nail manicure the greatest! They also offer complimentary beverages. Very sweet and professional. I would HIGHLY recommend! Read Less
Vicki Sismore
30 May 2017
REPORT
☆☆☆☆☆
REPORT
The people here are really welcoming and don't want you to leave until your nails are perfect! I will definitely be going back! Only £25 with student discount
Nikki Williams
24 May 2017
REPORT
☆☆☆☆☆
REPORT
I wouldn't go anywhere else. I hadn't been for about 4 months and they remembered me and thought I'd been to another shop lol. Lovely staff and great nails xx
Celine Mcdonald
18 May 2017
REPORT
☆☆☆☆☆
REPORT
First time using this nail salon for my daughter, a last minute sitting as our usual salon couldn't fit us in for a full set.The nails are a much better shape here.The staff are so friendly and really... Read More
First time using this nail salon for my daughter, a last minute sitting as our usual salon couldn't fit us in for a full set.The nails are a much better shape here.The staff are so friendly and really helpful ,simply had to write a review. Just found the best nail salon in Cambridge :-) Read Less
Raelene Smith
18 May 2017
REPORT
☆☆☆☆☆
REPORT
Went here today for the first time since it's changed over from alluring,I felt so welcome from the second I walked through the door,the lady who did my nails,I believe she was the owner,did an absolu... Read More
Went here today for the first time since it's changed over from alluring,I felt so welcome from the second I walked through the door,the lady who did my nails,I believe she was the owner,did an absolutely amazing job,she took her time and didn't rush and made sure they were perfect before leaving! Will now be using elegant nails all the time for my nails! Thanks again xx Read Less
Ellie Jackson
25 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I have just had the new SNS nail system done at the King Street shop - amazing looking nails, I am thrilled with them. Excellent friendly service, am definitely returning, I will be a regular customer... Read More
I have just had the new SNS nail system done at the King Street shop - amazing looking nails, I am thrilled with them. Excellent friendly service, am definitely returning, I will be a regular customer from now onRead Less
Leah Francombe
20 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Love this place the staff are fantastic really caring my daughter had a crying baby today and they were so understanding great service and a lovely cup of tea !! Well done x
Rebecca Bursford
20 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Booked a last minute appointment and was very happy with my perfect gel nails. Will be returning and definitely recommend!
Cheryl Woodruffe
4 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The nail salon is now called Elegance and they are pretty good. The fixed my disaster nails and now I can type with great nails.