23 Reviews

Professionail

Lower Hutt, Wellington
Reviews
Bianca Scurrah
19 Jul 2018
REPORT
Service was do bad , had 4 different people do my nails because basically they couldn't be bothered ! Nails arent professional at all
Meera Isaac
6 Jul 2018
REPORT
I had booked a manicure and pedicure here. The procedures were good. My gripe with them is that though they had full chairs they continued to take walk in clients. As a result I had to bail out and co... Read More
I had booked a manicure and pedicure here. The procedures were good. My gripe with them is that though they had full chairs they continued to take walk in clients. As a result I had to bail out and come back for my manicure. Customer service 101 is look after your existing clients well and ahead of new clients. Sorry I won't be back. Read Less
Georgia Jackson-white
13 May 2018
REPORT
It doesn't even deserve 1 star. Me and my mum went to get acrylics. They couldn't even understand what we were saying. The nails were treated very rough, the gel was too thick and the polish didn't ev... Read More
It doesn't even deserve 1 star. Me and my mum went to get acrylics. They couldn't even understand what we were saying. The nails were treated very rough, the gel was too thick and the polish didn't even reach the edges. This was when the guy finally came to do mums nails. He was too busy doing 50 other things and seating more and more customers when they had no one to do the nails. We were there for 2 hours! When he finally painted them he smudged the polish in a rush to serve another customer at the front. NEVER GO HERE Read Less
Lunar Jennacide
19 Apr 2018
REPORT
Just terrible. I just came from there after getting a pedicure. The ladies were rude about our feet . A clear coat was not put on top and out polish was not dried properly so my nails are completely s... Read More
Just terrible. I just came from there after getting a pedicure. The ladies were rude about our feet . A clear coat was not put on top and out polish was not dried properly so my nails are completely smudged I want a refund !Will be sharing photos on my beauty page of this bad experience with no apology or refund from business Read Less
Libby B
1 Apr 2018
REPORT
Is there a rating lower than 1? I have had awful and rude customer service every single time. DO NOT GO HERE. You can book an appointment weeks in advance and your appointment will still be delayed. Y... Read More
Is there a rating lower than 1? I have had awful and rude customer service every single time. DO NOT GO HERE. You can book an appointment weeks in advance and your appointment will still be delayed. You cannot book 2 people in at the same time however early you book. Don't bother with The Grabeone voucher, they will treat you even worse than usual. The most ridiculous service ever. Read Less
Briar Mary
30 Mar 2018
REPORT
Crappy service and a bad job. All I wanted was my gel polish removed (ten min job). They did it incorrectly by scratching it off using an acrylic nails machine instead of the proper way which is to us... Read More
Crappy service and a bad job. All I wanted was my gel polish removed (ten min job). They did it incorrectly by scratching it off using an acrylic nails machine instead of the proper way which is to use acetone and soak it off. The lady who did it went ridiculously fast and didn’t actually get the gel off properly. So I still have crappy bits of gel stuck all over my nails! To add insult to injury they charged $20 when the usual price at other places is $10. And they literally did the worst job I’ve ever seen. I wish I could give zero stars. Don’t go to this place! Read Less
Chomnan Bea Samnang
19 Feb 2018
REPORT
I had a Swedish massage over the weekend and had Brittany, she's amazing! She was very professional and made me felt so comfortable. I love her strong yet gentle hands, she definitely made me feel so ... Read More
I had a Swedish massage over the weekend and had Brittany, she's amazing! She was very professional and made me felt so comfortable. I love her strong yet gentle hands, she definitely made me feel so relaxed. I highly recommend her if anyone plans on booking an appointment. Read Less
anonymous review
17 Jan 2018
REPORT
This was my first time getting my nails done here. The nail job looked nice but could've been better. It had only been 2-4 days and my nails were almost all chipped off. While the lady was doing my na... Read More
This was my first time getting my nails done here. The nail job looked nice but could've been better. It had only been 2-4 days and my nails were almost all chipped off. While the lady was doing my nails , another lady kept coming over to show her stuff on her phone . Also the lady left my nails drying for at least 5-7 minutes. They don't talk that much besides from asking what you want. If you want to get your nails done at a GREAT place go to the proffesionails in the city. Much better service , they don't rush it and they even massage your hand and give you a proper manicure. Read Less
Coryn Kaiser
19 Dec 2017
REPORT
I love Bridget, she is the only person who does my hair exactly like I want and love. I leave there after just a wash and a cut feeling like a new woman with gorgeous, light, sexy hair again. As a s... Read More
I love Bridget, she is the only person who does my hair exactly like I want and love. I leave there after just a wash and a cut feeling like a new woman with gorgeous, light, sexy hair again. As a single mom to a toddler, I don't have time or money to get my hair done often. Usually I get it done when im at my wits end and hate looking at it anymore, or its getting to damn heavy. I have long, very thick hair. And I always know Bridget will do her magic and make my hair gorgeous again! Read Less
Heather Bean
16 Sep 2017
REPORT
The staff were very friendly but Unfortunately my Keratin only lasted a month. I think I'll stay away from Keratin groupons now as they never seem to turn out well.
Manoj Negi
4 Jul 2017
REPORT
Good job
Lisa Lentini Haskell
25 Jun 2017
REPORT
I have my daughter's baptism this afternoon and was very nervous trying a new stylist to blow dry my hair out. First off, it's super convenient they are open on Sundays. Secondly, I received an amaz... Read More
I have my daughter's baptism this afternoon and was very nervous trying a new stylist to blow dry my hair out. First off, it's super convenient they are open on Sundays. Secondly, I received an amazing blow dry by Vanessa. My hair is curly and I'm very particular about how it's blown out straight. She did an awesome job for my first time seeing her and not being familiar with my hair. I usually leave hair salons dissatisfied, and with frizzy hair. LOVE my blow out and Vanessa!! I would highly recommend her!! Thank you for a non stressful, wonderful job, Vanessa! Read Less
jackie pigou
31 Mar 2017
REPORT
Bring back the Cutex girls. Bad experience on two separate occasions. During my pedicure the girl pulled off half a nail and had a good go at the rest of it. I thought owh but will give them the benef... Read More
Bring back the Cutex girls. Bad experience on two separate occasions. During my pedicure the girl pulled off half a nail and had a good go at the rest of it. I thought owh but will give them the benefit of a doubt. Had a gel manicure the next day, could my filed better myself and then she tried to cut away scar tissue beneath my little finger! 4 seasons were better but Cutex the best. Read Less
Jen Dowling
14 Mar 2017
REPORT
Highly recommend it to anyone looking to get their hair done!! It's a nice atmosphere and my hair looks great!
Lisa Colleton
12 Mar 2017
REPORT
The salon itself was fine but not super impressed with my haircut. Stay away from Sam if you have straight hair. When I questioned why both sides looked different, the answer was because my hair is ... Read More
The salon itself was fine but not super impressed with my haircut. Stay away from Sam if you have straight hair. When I questioned why both sides looked different, the answer was because my hair is straight. She tried several times to even both sides and finally someone else came over and said it's just my hair, because it's straight. Now I'm supposed to go back within a week to have someone else fix it if I still think both sides look different (like it might be my imagination.) Pretty sure I'm not letting them fix anything at this point. Read Less
Lm Hood
24 Dec 2016
REPORT
Huge thanks to Noelle, Peggy, Sam, Vanessa Lyn, Erin and the entire crew for giving my mom such an amazing first salon experience! Her exact words when we were leaving the salon: "Now I know what heav... Read More
Huge thanks to Noelle, Peggy, Sam, Vanessa Lyn, Erin and the entire crew for giving my mom such an amazing first salon experience! Her exact words when we were leaving the salon: "Now I know what heaven is like."Read Less
Solar _58
8 Oct 2016
REPORT
Had a trainee girl do my nails, which normally I wouldn't mind if I had been told first, it took her an hour and a half and then she had to get someone else to finish them off, and they are all crooke... Read More
Had a trainee girl do my nails, which normally I wouldn't mind if I had been told first, it took her an hour and a half and then she had to get someone else to finish them off, and they are all crooked, very poor service no communication and I was charged full price, no apology for it taking so long to do, the polish looked like I had done it myself and when trying to shape the tips to my fingers I had the skin under and on the sides of my nails cut into several times, my fingers where very sore the next day from them being too rough and rushing because the store was closing soon. I will not be back and anyone thinking of having their nails done here I would strongly recommend you go elsewhere. Read Less
Marissa Ferreira
6 Oct 2016
REPORT
I can't say enough good things about this salon! Bridget is the BEST hair stylist I've ever had and I won't let ANYONE touch my hair but her! The salon is constantly renovating and creating new servic... Read More
I can't say enough good things about this salon! Bridget is the BEST hair stylist I've ever had and I won't let ANYONE touch my hair but her! The salon is constantly renovating and creating new services to fit their clients needs and I always feel welcome and appreciated for my business! Read Less
Bridget Hayward Todd
6 Oct 2016
REPORT
I hear all the time from guests that our salon is so friendly and you can tell we all really enjoy and like each other. It's so true. We are a family. Some might go but they never really leave. ❤️
Sarah McG
29 Sep 2016
REPORT
Worst service ever at a nail salon. Made an appointment for 6 waited almost an hour whilst they served others who came in after me. Spoke to a lady that was also waiting who had an appointment at 530 ... Read More
Worst service ever at a nail salon. Made an appointment for 6 waited almost an hour whilst they served others who came in after me. Spoke to a lady that was also waiting who had an appointment at 530 and didn't get seen till 630. Very rude and no apology or acknowledgement for the long wait time Read Less
Melissa Horo
28 Aug 2016
REPORT
Terrible service at this place, went to a 4.30pm appt they were all half asleep, the nails were done badly and then close to 5.30pm they start vacuuming around you, no one speaks english and they cut ... Read More
Terrible service at this place, went to a 4.30pm appt they were all half asleep, the nails were done badly and then close to 5.30pm they start vacuuming around you, no one speaks english and they cut your skin when doing cuticles making them bleed!!!! Stay away - Go to JB Nails they are AWESOME . Read Less
Nicky Paquette
4 May 2016
REPORT
Just got a cut and blow dry. Nicollette was super nice and did a great job with my hair! Everyone else was wonderful. I will definitely be back.
S. R.
7 Feb 2014
REPORT
Worst mani pedi ever.  Tools were filthy and when I asked them to clean with alcohol they had no idea what I meant.  (Meaning they not only don't clean between clients, they NEVER clean them!)  No fil... Read More
Worst mani pedi ever.  Tools were filthy and when I asked them to clean with alcohol they had no idea what I meant.  (Meaning they not only don't clean between clients, they NEVER clean them!)  No filing (one swipe each nail but I didn't push it as emery board was so disgusting), no base coat, sloppy polish - every nail was smudged or bubbled, and gloppy cheap topcoat applied unevenly.  Even their aprons were dirty and I'll consider myself lucky if I don't get a skin fungus.  Also while most nail salons will have a smell, this was the worst ever, I had a headache in minutes, zero ventilation.   Needless to say way overpriced as well.  You can do a better job yourself in front of the TV - with your eyes closed!  Never again. Read Less
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04-586 5446
45 Knights Road
Lower Hutt Wellington 5010
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Professionail

Lower Hutt, Wellington
(23)
45 Knights Road
Lower Hutt Wellington 5010
Bianca Scurrah
19 Jul 2018
REPORT
Service was do bad , had 4 different people do my nails because basically they couldn't be bothered ! Nails arent professional at all
Meera Isaac
6 Jul 2018
REPORT
I had booked a manicure and pedicure here. The procedures were good. My gripe with them is that though they had full chairs they continued to take walk in clients. As a result I had to bail out and co... Read More
I had booked a manicure and pedicure here. The procedures were good. My gripe with them is that though they had full chairs they continued to take walk in clients. As a result I had to bail out and come back for my manicure. Customer service 101 is look after your existing clients well and ahead of new clients. Sorry I won't be back. Read Less
Georgia Jackson-white
13 May 2018
REPORT
It doesn't even deserve 1 star. Me and my mum went to get acrylics. They couldn't even understand what we were saying. The nails were treated very rough, the gel was too thick and the polish didn't ev... Read More
It doesn't even deserve 1 star. Me and my mum went to get acrylics. They couldn't even understand what we were saying. The nails were treated very rough, the gel was too thick and the polish didn't even reach the edges. This was when the guy finally came to do mums nails. He was too busy doing 50 other things and seating more and more customers when they had no one to do the nails. We were there for 2 hours! When he finally painted them he smudged the polish in a rush to serve another customer at the front. NEVER GO HERE Read Less
Lunar Jennacide
19 Apr 2018
REPORT
Just terrible. I just came from there after getting a pedicure. The ladies were rude about our feet . A clear coat was not put on top and out polish was not dried properly so my nails are completely s... Read More
Just terrible. I just came from there after getting a pedicure. The ladies were rude about our feet . A clear coat was not put on top and out polish was not dried properly so my nails are completely smudged I want a refund !Will be sharing photos on my beauty page of this bad experience with no apology or refund from business Read Less
Libby B
1 Apr 2018
REPORT
Is there a rating lower than 1? I have had awful and rude customer service every single time. DO NOT GO HERE. You can book an appointment weeks in advance and your appointment will still be delayed. Y... Read More
Is there a rating lower than 1? I have had awful and rude customer service every single time. DO NOT GO HERE. You can book an appointment weeks in advance and your appointment will still be delayed. You cannot book 2 people in at the same time however early you book. Don't bother with The Grabeone voucher, they will treat you even worse than usual. The most ridiculous service ever. Read Less
Briar Mary
30 Mar 2018
REPORT
Crappy service and a bad job. All I wanted was my gel polish removed (ten min job). They did it incorrectly by scratching it off using an acrylic nails machine instead of the proper way which is to us... Read More
Crappy service and a bad job. All I wanted was my gel polish removed (ten min job). They did it incorrectly by scratching it off using an acrylic nails machine instead of the proper way which is to use acetone and soak it off. The lady who did it went ridiculously fast and didn’t actually get the gel off properly. So I still have crappy bits of gel stuck all over my nails! To add insult to injury they charged $20 when the usual price at other places is $10. And they literally did the worst job I’ve ever seen. I wish I could give zero stars. Don’t go to this place! Read Less
Chomnan Bea Samnang
19 Feb 2018
REPORT
I had a Swedish massage over the weekend and had Brittany, she's amazing! She was very professional and made me felt so comfortable. I love her strong yet gentle hands, she definitely made me feel so ... Read More
I had a Swedish massage over the weekend and had Brittany, she's amazing! She was very professional and made me felt so comfortable. I love her strong yet gentle hands, she definitely made me feel so relaxed. I highly recommend her if anyone plans on booking an appointment. Read Less
anonymous review
17 Jan 2018
REPORT
This was my first time getting my nails done here. The nail job looked nice but could've been better. It had only been 2-4 days and my nails were almost all chipped off. While the lady was doing my na... Read More
This was my first time getting my nails done here. The nail job looked nice but could've been better. It had only been 2-4 days and my nails were almost all chipped off. While the lady was doing my nails , another lady kept coming over to show her stuff on her phone . Also the lady left my nails drying for at least 5-7 minutes. They don't talk that much besides from asking what you want. If you want to get your nails done at a GREAT place go to the proffesionails in the city. Much better service , they don't rush it and they even massage your hand and give you a proper manicure. Read Less
Coryn Kaiser
19 Dec 2017
REPORT
I love Bridget, she is the only person who does my hair exactly like I want and love. I leave there after just a wash and a cut feeling like a new woman with gorgeous, light, sexy hair again. As a s... Read More
I love Bridget, she is the only person who does my hair exactly like I want and love. I leave there after just a wash and a cut feeling like a new woman with gorgeous, light, sexy hair again. As a single mom to a toddler, I don't have time or money to get my hair done often. Usually I get it done when im at my wits end and hate looking at it anymore, or its getting to damn heavy. I have long, very thick hair. And I always know Bridget will do her magic and make my hair gorgeous again! Read Less
Heather Bean
16 Sep 2017
REPORT
The staff were very friendly but Unfortunately my Keratin only lasted a month. I think I'll stay away from Keratin groupons now as they never seem to turn out well.
Manoj Negi
4 Jul 2017
REPORT
Good job
Lisa Lentini Haskell
25 Jun 2017
REPORT
I have my daughter's baptism this afternoon and was very nervous trying a new stylist to blow dry my hair out. First off, it's super convenient they are open on Sundays. Secondly, I received an amaz... Read More
I have my daughter's baptism this afternoon and was very nervous trying a new stylist to blow dry my hair out. First off, it's super convenient they are open on Sundays. Secondly, I received an amazing blow dry by Vanessa. My hair is curly and I'm very particular about how it's blown out straight. She did an awesome job for my first time seeing her and not being familiar with my hair. I usually leave hair salons dissatisfied, and with frizzy hair. LOVE my blow out and Vanessa!! I would highly recommend her!! Thank you for a non stressful, wonderful job, Vanessa! Read Less
jackie pigou
31 Mar 2017
REPORT
Bring back the Cutex girls. Bad experience on two separate occasions. During my pedicure the girl pulled off half a nail and had a good go at the rest of it. I thought owh but will give them the benef... Read More
Bring back the Cutex girls. Bad experience on two separate occasions. During my pedicure the girl pulled off half a nail and had a good go at the rest of it. I thought owh but will give them the benefit of a doubt. Had a gel manicure the next day, could my filed better myself and then she tried to cut away scar tissue beneath my little finger! 4 seasons were better but Cutex the best. Read Less
Jen Dowling
14 Mar 2017
REPORT
Highly recommend it to anyone looking to get their hair done!! It's a nice atmosphere and my hair looks great!
Lisa Colleton
12 Mar 2017
REPORT
The salon itself was fine but not super impressed with my haircut. Stay away from Sam if you have straight hair. When I questioned why both sides looked different, the answer was because my hair is ... Read More
The salon itself was fine but not super impressed with my haircut. Stay away from Sam if you have straight hair. When I questioned why both sides looked different, the answer was because my hair is straight. She tried several times to even both sides and finally someone else came over and said it's just my hair, because it's straight. Now I'm supposed to go back within a week to have someone else fix it if I still think both sides look different (like it might be my imagination.) Pretty sure I'm not letting them fix anything at this point. Read Less
Lm Hood
24 Dec 2016
REPORT
Huge thanks to Noelle, Peggy, Sam, Vanessa Lyn, Erin and the entire crew for giving my mom such an amazing first salon experience! Her exact words when we were leaving the salon: "Now I know what heav... Read More
Huge thanks to Noelle, Peggy, Sam, Vanessa Lyn, Erin and the entire crew for giving my mom such an amazing first salon experience! Her exact words when we were leaving the salon: "Now I know what heaven is like."Read Less
Solar _58
8 Oct 2016
REPORT
Had a trainee girl do my nails, which normally I wouldn't mind if I had been told first, it took her an hour and a half and then she had to get someone else to finish them off, and they are all crooke... Read More
Had a trainee girl do my nails, which normally I wouldn't mind if I had been told first, it took her an hour and a half and then she had to get someone else to finish them off, and they are all crooked, very poor service no communication and I was charged full price, no apology for it taking so long to do, the polish looked like I had done it myself and when trying to shape the tips to my fingers I had the skin under and on the sides of my nails cut into several times, my fingers where very sore the next day from them being too rough and rushing because the store was closing soon. I will not be back and anyone thinking of having their nails done here I would strongly recommend you go elsewhere. Read Less
Marissa Ferreira
6 Oct 2016
REPORT
I can't say enough good things about this salon! Bridget is the BEST hair stylist I've ever had and I won't let ANYONE touch my hair but her! The salon is constantly renovating and creating new servic... Read More
I can't say enough good things about this salon! Bridget is the BEST hair stylist I've ever had and I won't let ANYONE touch my hair but her! The salon is constantly renovating and creating new services to fit their clients needs and I always feel welcome and appreciated for my business! Read Less
Bridget Hayward Todd
6 Oct 2016
REPORT
I hear all the time from guests that our salon is so friendly and you can tell we all really enjoy and like each other. It's so true. We are a family. Some might go but they never really leave. ❤️
Sarah McG
29 Sep 2016
REPORT
Worst service ever at a nail salon. Made an appointment for 6 waited almost an hour whilst they served others who came in after me. Spoke to a lady that was also waiting who had an appointment at 530 ... Read More
Worst service ever at a nail salon. Made an appointment for 6 waited almost an hour whilst they served others who came in after me. Spoke to a lady that was also waiting who had an appointment at 530 and didn't get seen till 630. Very rude and no apology or acknowledgement for the long wait time Read Less
Melissa Horo
28 Aug 2016
REPORT
Terrible service at this place, went to a 4.30pm appt they were all half asleep, the nails were done badly and then close to 5.30pm they start vacuuming around you, no one speaks english and they cut ... Read More
Terrible service at this place, went to a 4.30pm appt they were all half asleep, the nails were done badly and then close to 5.30pm they start vacuuming around you, no one speaks english and they cut your skin when doing cuticles making them bleed!!!! Stay away - Go to JB Nails they are AWESOME . Read Less
Nicky Paquette
4 May 2016
REPORT
Just got a cut and blow dry. Nicollette was super nice and did a great job with my hair! Everyone else was wonderful. I will definitely be back.
S. R.
7 Feb 2014
REPORT
Worst mani pedi ever.  Tools were filthy and when I asked them to clean with alcohol they had no idea what I meant.  (Meaning they not only don't clean between clients, they NEVER clean them!)  No fil... Read More
Worst mani pedi ever.  Tools were filthy and when I asked them to clean with alcohol they had no idea what I meant.  (Meaning they not only don't clean between clients, they NEVER clean them!)  No filing (one swipe each nail but I didn't push it as emery board was so disgusting), no base coat, sloppy polish - every nail was smudged or bubbled, and gloppy cheap topcoat applied unevenly.  Even their aprons were dirty and I'll consider myself lucky if I don't get a skin fungus.  Also while most nail salons will have a smell, this was the worst ever, I had a headache in minutes, zero ventilation.   Needless to say way overpriced as well.  You can do a better job yourself in front of the TV - with your eyes closed!  Never again. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know