I've just moved to New Plymouth and had to find somewhere I felt comfortable enough to get my waxing done. It can be quite a negative experience (I've def had those in the past!!) but Jo who looked after me was wonderful. I've never felt quite so comfortable before where they were just so genuinely friendly. She was Fab. I won't be going anywhere else. Read Less

Booked a spa party with a group of girls for a wedding celebration - was exactly what we had in mind and we'd definitely recommend it to others!! Such a great idea and big thanks to Royale for making their space available to us, on a special day. Read Less

I had a pumpkin facial with Sandy today and it was absolutely fantastic. I am a tourist and walked in off the street and asked if they had any free spots and I was treated like I was one of their most valuable customers. The facial was one of the nicest I’ve had, and has left my skin looking and feeling great. Read Less

Kelsi is my go to gal for lashes and brows. I moved to New Plymouth at the end of last year and was blessed to find Royale BT . I've never tried anywhere else the team are fabulous. I highly recommend RBT for all your beauty needs. Plus Kelsi knows when to chat or when to be quiet, often it's a haven on busy days and I just drift off for a ten min power nap! That's how much you can trust the team. Read Less

Have been getting my eyebrows done with Kelsi this entire year and I'm not looking back! She has never let me down! So considerate of what the client wants, rather than just jumping straight into it. Always look forward to getting them done! Read Less

Enjoyed a fabulous massage with a friend for our birthdays in the double treatment room - great experience for the girls! Too relaxed to chat though - Kelsi and Briar worked their magic and left us feeling very relaxed. Read Less

I enjoyed an absolutely wonderful facial. The therapist was exceptional and the bed was very comfortable being shaped rather than flat as in most places. I highly recommend adding a Royale Beauty visit to the list of must dos when visiting New Plymouth! THANKS! Read Less

I had the pleasure of Sandy doing an eye lash lift today.. I absolutely rate Sandy highly, for her experience, gentleness, knowledge and passion of her profession.. I love that she is always keeping up with new products, techniques.. She used the new LVL Lash Lift on me today and I am very impressed with the results, my lashes look thicker, lifted and best of all no mucking around with mascara.. Thanks Sandy, beautiful job ☺️ Read Less

Went in for a Spa Party, they put us in a room that didn't have enough seats. The room wasn't able to turn up the music without turning up the music in the other treatment rooms so it was quiet. They didn't soak my hands before the Gel Manicure and then started cutting my cuticles 4/10 of them were bleeding and sore. One of them is currently scabbed across my cuticle. Three of my nails gel started wrinkling so she had to take it back off and redo them. There was one lady there who couldn't give massages or pedicures because her hand was hurt so a friend who wanted a pedicure could only get a manicure. At the end there was no system in place for us to pay for our treatments separately so they had everything mixed up and tried to charge us for treatments we never had. I give a 2 star because I was told the facial and massage were very good, the rest not so much. Would not go back, even with the $10 voucher that was given. Read Less