The most dissapponting, unprofessional experience of my entire life. Appointment was for my bridal makeup. Foundation was patchy. Couldn’t see the contour, No blush and no highlighter. Eyebrows were s... Read More
The most dissapponting, unprofessional experience of my entire life. Appointment was for my bridal makeup. Foundation was patchy. Couldn’t see the contour, No blush and no highlighter. Eyebrows were so thin, and way to dark. Usually eyebrows are done so there is a nice gradient of dark to light, where they fade as they get closer to the inner brow. You would think that somebody who went to school for makeup would be knowledgeable of all makeup trends and techniques, but this girl was definitely not. Then eyeshadow. The salon was completely empty when I arrived and stayed that way through my entire appointment. So she had no reason to rush. She began feverishly applying my eyeshadow so sloppy with the roughest brush I’ve ever felt and I could tell they were cheap but I thought, it’s not her fault that the salon doesn’t give her the best tools. I had provided her pictures of what I wanted my eyeshadow to look like. When she was done applying the shadow, liner and lashes I was able to look in the mirror.
My heart sank. The cat eye liner looked like a thick crescent moon shape at the tip. Not a delicate straight line. The eyeshadow was blotchy and had hardly any pigment, it was uneven and sloppy and had no dimension. She had used one colour for the whole lid. It was at this point that I was holding back tears. I could have done my makeup myself but I wanted it to look extra amazing on my wedding day and that’s what I expect when I go to a “professional”. During the process she had told me that if I didn’t like something that I just have to tell her and she can redo it. I had been there for an hour and a half at this point. So I sheepishly asked her if she would hate me if I told her that I didn’t like my eye makeup? She said yes we could fix it, but I could tell she was irked by this request. So she wipes my eye makeup off and I decide to show her a much simpler eyeshadow pic because honestly, this girl had no idea what she was doing and I just wanted to get the hell out of there. She re-does my shadow and applies new lashes, which I told her I was more than happy to pay for. I was there for 2 hours at this point. When I looked at the finished product I was absolutely shocked by what I saw. There was dark brown fallout covering my entire under eyes, cheeks and nose. I told her I was okay with the shadow (I wasn’t really) but could she please wipe the fallout away from my cheeks? She said if she did that then my skin would get red and irritated... so what does she do instead? She tries to cover the fallout with more foundation! I look in the mirror again, now with huge grey patches under my eyes, and I just gave up. I tell her I'll just wipe it off and fix it when I get home. She says “yeah sorry, it’s just kind of hard when you take it off and put it back on and take it off and...” I was in disbelief at her complete lack of skill, and lack of caring about letting a client walk out looking like a raccoon! She walks to the front to talk to the receptionist as I grab my coat from the coat rack. I walk down the hall and I can hear her complaining to the receptionist about how she had to redo my eye makeup. I’m almost in tears from anger. I walk up to the counter, she smiles and says have a good night and walks away. The receptionist saw what my makeup looked like and still made me pay. I ended up paying $75 for something I had to go home and rush to redo myself! I am angry at myself for paying but I don’t like confrontation. I didn’t catch the name of the “makeup artist” but wish that I had. She should absolutely be fired. Please do not book any appointments at this place unless you like wasting your money. Read Less