Today was about my 4th visit to Rachel’s Nails, other visits have been ok but today was very different, Rachel’s Nails saloon is small with 2 technician stations, at one stage today 5 clinents were in... Read More
Today was about my 4th visit to Rachel’s Nails, other visits have been ok but today was very different, Rachel’s Nails saloon is small with 2 technician stations, at one stage today 5 clinents were in the saloon, my booked appointment took almost a hour and a half. I was first dealt with at first by what seemed to be a trainee, she was, I have to say, very nice but not experienced, the 2 technicians were busy doing nail art that took forever, when I got to face a technician s...he was distracted and very, very fast with little concern towards myself, after rushing to do a (fine) line I wanted, that, is not as it turned out to be fine, I then got shoved back to the trainee to finish off, all this was almost £40, it seems all they want us your backside in a chair (or sitting on the pedicure bench) with no concern about appointments or customer care, I am sorry to say I will have to find another saloon or research mobile technicians at least then I’d be an hour and a half in the comfort of my home not in a crowded, cold saloon, £40 to have yours nails done is an expensive luxury for me and I’d have like to have felt just a little special. Susie See more Read Less