Price is ok.. Customer service is poor. Kim is the best technician for SNS otherwise they are rude and I have been going there for about 8-9 years. I finally found another place to do SNS. Le service sans doute laisse a desirer. Traitent les clientes de facon tres impoliment ordinaire. Read Less

I got a coloured resin-powder dip. One of them chipped (broke) a few days later, but I haven't gone back to fix it yet, because the woman doing my nails was so unpleasant. She insisted on not putting a tip on one of the nails I wanted (the nails on both my index fingers were a little too short) and, instead, only put a tip on one. Halfway through, I realized I hated it and asked her to please put a tip on the second nail (my nail was literally a circle) and she refused, saying she couldn't. I insisted, knowing full well that she could, and was just being lazy. She began muttering in Cantonese (or Mandarin, not really sure). At this point her boss (I believe she is the owner, a very warm and nice lady - the only reason I gave a second star) came over and said something to her, and she stopped muttering. I am 100% sure she was talking smack to/about me, knowing that I couldn't understand the language. It is important to note that I was very polite and apologized profusely for making her redo that one nail (about 3 extra minutes)... and that I had originally asked for it that way, to begin with. Overall, an unpleasant experience. I would go somewhere else to have the chipped nail fixed, but as the resin powder is coloured, it is unlikely I could find the exact colour anywhere else. Read Less

This place deserves way less than one star because their work is TERRIBLE. My gel manicure, which typically lasts me a solid 2 weeks, started chipping the very next day! And aside from their poor quality work, my overall experience was unpleasant. The nail tech filling my gel manicure was overly concerned with how I held out my hand and constantly tugged and twisted my wrists. The numbers on the nail polish sample wheel were impossible to read. Another customer and I had to figure them out on our own, with no help from the employees. And finally, the terrible polish application... Another nail tech painted my nails and what a horrible job she did!!! She didn't properly seal the tips with the top coat, making them chip like crazy. 30$ wasted!!! Whatever you do, do not get your nails done at this establishment!!! Read Less