Sometimes you have to wait a bit even with an appointment, but they always do their best to satisfy and accommodate you. Their work has always been worth the wait. They do not damage my nails like some places have...... Posted this a few months ago...not as pleased as before. My nails separated from the nailbeds. I told Tommy that they needed an antifungal. He didn't know what I meant and put crazy glue in them. Told me they needed to grow out! Wrong! Fast forward a couple months later..they all lifted, got a fungal infection on top of all of my nails. They were green! Went to a different salon and they were horrified at the condition of my nailbeds. Started treating me with an antifungal which I also use at home. Nails are looking much better and the fungal infection under them is healing. No crazy glue needed! It is Tommy's salon and he should know basic nail and nailbed care. I will not be going back ☹ Read Less

First few times I went there I had a good experience. Really great nail artists there, always even and well done, manicures last. Sometimes you have to wait even with an appointment, since they're very busy. However, the last time I went there the girl who did my pedicure kept dropping my foot because the holder was broken and actually cut my heel with the callous shaver, which I only noticed after she was done and it was a deep cut that didn't heal for weeks. Also she didn't do a very good job, and rushed through it. Didn't thoroughly soak my feet and still plenty of dead skin and callous on my feet right after. Tommy is always great, and I like Hanna a lot too, but these other ladies we dealt with weren't good at all and kept talking about us in their language and were super obvious about it. I expect better from this place ! Read Less

Stunning nails. And I have been to many nail salons. Book an appointment for the best experience and to get in as they are super busy. Prices are very affordable compared to the work done it's a bargain price for top quality nails. Nail art done at its finest. Bring cash Read Less

Went and got my nails done about 4 days ago and got acrylics with shellac and one nail already broke and the polish peeled off of three of my nails. Plus they gave me such an attitude. I’ll never go back Read Less

went with my friend, my nails looked amazing the technician said 40$ for a full set, the girl next to me said 35 for a full set and the other girl on the other side said 32 for a full set. so not sure why i paid so much more. we waited like 30 minutes under the UV for my friends nails to dry because she got matte and then 2 minutes after we left all of hers were smudged and completely ruined. we couldn't even go back and complain because they closed Read Less

In March I booked an appointment for my daughter and I for a pre-vacation mani/pedi. We both wanted shellac for fingers and toes. When I booked I confirmed the price. On the day of our visit, after our nails were done, my daughter tried to pay with debit but was told they only took cash. They were very irritated that she had to leave to go to a bank machine (even though I was staying until she got back). When she asked how much she owed they told her $20 more than I was ...quoted . When I questioned the price, I was rudely told it was more for shellac. I couldn't verify since they had no prices posted. I had decided I would not return. However, my daughter gave me a gift certificate for my birthday, for a manicure with shellac. When I went today and told Tommy I had a gift certificate, but also wanted a pedicure , he told me it would be $25. After my visit , when I gave him my gift certificate , he told me I had to pay $15 more because the gift certificate only said "shellac", that my daughter had only paid $20. I contacted my daughter who advised me she had paid $35. He basically called me a liar, told me to have my daughter come in to talk to him. Well it was his word against hers , since he only takes cash. My daughter is an 18 year old student that works part time. I told him I hope he is happy ripping off teenagers , and that he needs the $15 more than she does. Lesson learned, folks, make sure you get your dollar amount written on your gift certificate, not just the service, because he will say anything to get you to pay more than you should. He doesn't post his prices. I told him I wouldn't be returning and he told me "I hope you keep your word". Well, he doesn't have to worry, I will keep my word and not return. What kind of business owner acts like this when a customer questions, or has a complaint. I was very polite in asking and was well within my right. His staff did not speak English to me. Finished with my manicure then walked away. He came over and said "you are done now", and then gouged me with the extra cost. Tommy, there is too much competition out there to treat your customers like that. See More Read Less

Poorest customer service ever! !! I don't recommend anyone to go here. Tommy is very rude and has no respect for his customers. They did a crappy job with my nails as they cracked and broke after only 3 days. When I asked him to remove them he wanted to charge me for a fault that was his! Then proceeded to say don't come back to his store. Like wtf. I wasn't planning on going back there anyways! Read Less

Long story short, I went there for my first time a few weeks ago for a full set. I waited about 30 minutes for service which was fine as I was a walk in, but the girl who took me rushed her work on my nails and it showed in the end. I'm not the type to complain, so I'll just never be back. I also noticed how she was missing crucial steps in between hoping I wouldn't notice, but again I did. In the end it was just worth more for me to pay and leave then have to walk a "professional" through how to properly do her job. I won't be back. I don't want to pay for improperly painted, smudged, miss-shapened nails. Read Less

Amazing first experience with them!! :) Tommy was so nice and Kayla did an amazing job! She did my nails exactly how I wanted, and the best nail salon I've ever been to! Very professional and great work. Definitely coming back :) thank you guys! Read Less

I Love Tommy's! I've been going to them for over a year now & I'm satisfied every single time! I sometimes have to bring my son with me (he is 1) and they are all great with him and help me out if needed. They are fairly priced for the work they do and have great customer service skills. If a nail ever broke or ruined somehow, id go in & they'd fix it with no problems .. Also they last me a long time .. Which is rare because I have terrible natural nails and I'm bad for playing with my fake ones.. I re comment them to everybody! Definitely the place to go. :) Read Less

Well my daughter has been going here for some time so I thought I would try it out well we both went to get pedicures and acrylic nails and we had another person with us we all spent alot of cash well both of our acrylic nails popped off within 11 days all of them I went to see if they could do something about it but he was very rude and would not redo our nails. Very bad business Read Less