24 Reviews

ESSENCE Nails & Spa

Vaughan, Ontario
Reviews
Jennifer Valdez
12 Jul 2018
REPORT
This evening was my first time at Essence Nails & Spa. Went in at about an hour to close to do a shellac manicure and I must say I am very pleased with my nails, customer service from Alex and the gir... Read More
This evening was my first time at Essence Nails & Spa. Went in at about an hour to close to do a shellac manicure and I must say I am very pleased with my nails, customer service from Alex and the girl at the front desk was awesome. Alex was my nail tech and she was wonderful. I have gone to numerous nail spas and this place by far will have me going back despite the drive it wouldn’t bother me. Reason being is that Alex literally makes sure my nails are filed straight applies the nail polish very close to my cuticles and makes sure that my nail is covered completely, it’s hard to find a nail place that has their techs apply polish that close and that is very thorough about their work. I have gone to many nail spas and they leave a gap which is about a mm from my cuticles which always bugged me. I like the fact that she didn’t rush to do my nails despite it was almost closing time. Overall my experience at Essence Nails & Spa was awesome!!! Read Less
Melinda Lam
9 Jul 2018
REPORT
I’ve been a regular for about a year and I have always had good experiences! In general, everyone is very friendly and the place is clean & relaxing. My shellac pedis always last until the next visit ... Read More
I’ve been a regular for about a year and I have always had good experiences! In general, everyone is very friendly and the place is clean & relaxing. My shellac pedis always last until the next visit (4-6 weeks) and they make sure the colour is opaque. They are also very accommodating in terms of appointments and I am grateful for that. I’ve seen them make every effort to squeeze walk-ins to the best of their ability. I also see Nicky & Tiffany for eyelash extensions and both are amazing. Read Less
Jenn O
6 Jun 2018
REPORT
The ladies that work there are absolutely lovely, always do a great job and even work quickly to ensure walk in customers don't wait long.
toni tone
3 Apr 2018
REPORT
This is the best nail salon in the city. Tried a lot of places, and this one is a keeper. Clean, Friendly , Amazing
harpreet sahota
17 Mar 2018
REPORT
I came to Essence Nails about 2 weeks ago. I needed a biogel fill for my nails and tips on just two of my fingers, which took about 2 hours. My appointment was for 8pm and I left the store at 10pm. Tw... Read More
I came to Essence Nails about 2 weeks ago. I needed a biogel fill for my nails and tips on just two of my fingers, which took about 2 hours. My appointment was for 8pm and I left the store at 10pm. Two days later the tip on my thumb broke off and I had to go back in to get it fixed. Two days after getting that fixed I had to go in again because the tip on my other finger broke off ad well. The rest of the nails which were my nails were perfectly fine. I just don't like the fact that I had to drive back and forth 3 times because it just was not done right the first time. The service was good and the staff is friendly, I was not charged for the fix but I don't think I'll be going back. Read Less
Kristinne Gonzalez
28 Feb 2018
REPORT
Super nice people! Take their time and make sure your eyebrows are flawless! Definitely going back there!
Deborah Bhonkar
19 Feb 2018
REPORT
I recently tried this place and it is awesome! My third week now and the shellac is intact (don't know why people say it doesn't) even though I've been traveling out of the country for the last 3 week... Read More
I recently tried this place and it is awesome! My third week now and the shellac is intact (don't know why people say it doesn't) even though I've been traveling out of the country for the last 3 weeks. I am definitely going to them on a regular basis from now on. Friendly staff and great service. Read Less
Anya Siva
26 Nov 2017
REPORT
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we di... Read More
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we did! I got a polish change and the lady took such care in shaping and painting my nails, which I really appreciated since it wasn't an expensive service. Also you'll never run out of options, they literally have any colour you could imagine! My friend got a full set of bio gel (they don't do acrylic) and they turned out perfectly! The service isn't fast by any means so if you can't wait for great end results then I wouldn't come here, because they really take their time to do the best job! In summary, great place that I definitely recommend! Read Less
Anya A.
26 Nov 2017
REPORT
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we di... Read More
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we did! I got a polish change and the lady took such care in shaping and painting my nails, which I really appreciated since it wasn't an expensive service. Also you'll never run out of options, they literally have any colour you could imagine!My friend got a full set of bio gel (they don't do acrylic) and they turned out perfectly! The service isn't fast by any means so if you can't wait for great end results then I wouldn't come here, because they really take their time to do the best job!In summary, great place that I definitely recommend! Read Less
Susan Costoglou
4 Nov 2017
REPORT
Very clean and hygienic. I drive past many salons to come here. I highly recommend this salon for fast, clean and friendly service. 😊
OfficialG Tui
7 Jul 2017
REPORT
Great service and great advice. These ladies have an eye for pretty nails. Thank you!!!
Karen Hague
12 Mar 2017
REPORT
Great experience. Friendly staff who do amazing nail treatments. Best nail salon in Vaughan. The only complainers are the difficult, cheap customers who want everything for free. These bitches need to... Read More
Great experience. Friendly staff who do amazing nail treatments. Best nail salon in Vaughan. The only complainers are the difficult, cheap customers who want everything for free. These bitches need to stay home. Read Less
Monica Triolo
28 Feb 2017
REPORT
Great place, make sure you book before going. I love when i get "Adora" she is so good i'm super ticklish and she is the only person who i can get my feet done. Shes amazing! The other ladies are hit ... Read More
Great place, make sure you book before going. I love when i get "Adora" she is so good i'm super ticklish and she is the only person who i can get my feet done. Shes amazing! The other ladies are hit and miss. Read Less
Sonia Bhalla
14 Feb 2017
REPORT
The service is great and the place looks amazing. They raised their prices which makes it crazy expensive and the manager doesn't seem to be truthful with prices. Their price list says 20$ for shell... Read More
The service is great and the place looks amazing. They raised their prices which makes it crazy expensive and the manager doesn't seem to be truthful with prices. Their price list says 20$ for shellac change which last time I went was $15 including removing old shellac. Now the price is 20$ just for the change and an extra 3$to remove old shellac which wasn't said anywhere and never happened before. I honestly think the owner ripped me off. However I gave this place two stats for my nail artist. She was so sweet attentive and a pleasure to talk too!Read Less
Nasifa Ali
9 Feb 2017
REPORT
If you want to get a gel nail done then this is not a place! they clearly don't have the expertise. It took them 2 and half hour to do a new set and the finishing is not that great. I did a shellac an... Read More
If you want to get a gel nail done then this is not a place! they clearly don't have the expertise. It took them 2 and half hour to do a new set and the finishing is not that great. I did a shellac and I wanted to have an accent ring finger nail but they suggested to put glitter instead of an accent color. When the bill came they charged me $5 for putting glitter on half of two nails!! When I asked why didn't they mention that it will cost me $5 more and specially when I wanted something else they just didn't bother to listen to me! Not a place to spend $70 for a set of new UV Gel nails with Shellac polish. Read Less
Kate S.
29 Sep 2016
REPORT
Have come here a couple of time for a gel fill, and a pedicure. The prices are fair and the decor is quit nice and modern. I liked the fact that they were able to do my nails and pedi at the same time... Read More
Have come here a couple of time for a gel fill, and a pedicure. The prices are fair and the decor is quit nice and modern. I liked the fact that they were able to do my nails and pedi at the same time. But I personally was not happy with the final product. The quality of the pedicure was not detailed and not very neat. Not enough 'dead skin was removed' My nails were done fairly well, but I was a bit disappointed with the girls personality, she came off unpleasant at times and would not stop chatting with the other staff in her language.As it is common in this industry, I personally find it rude if it is not at least filtered to some degree. Read Less
Joy S.
7 Sep 2016
REPORT
Made an appointment an hour before going and wasn't sure what to expect.I just needed a shellac pedicure since I just got back from my vacation! It looks exactly like the pictures and Beautiful inside... Read More
Made an appointment an hour before going and wasn't sure what to expect.I just needed a shellac pedicure since I just got back from my vacation! It looks exactly like the pictures and Beautiful inside! They are extremely clean and tidy. The pedicure bowls are covered with a plastic bag for sanitary purposes and exchanged out after ever customer. The lady doing my nails didn't talk to me and rushed the job. They're very busy and I'm surprised there isn't any reviews here..I wouldn't go back.Expensive - $50 pedicure with shellac..Plus tip..Was a nice change from my normal nail place but the job was half assed and not impressed! Read Less
Sara G.
10 Aug 2016
REPORT
I was in desperate need to get my nails done, and everywhere in maple closed at 8pm on a weekday! Thankfully I found this salon that closes at 9pm (which is amazing) and they took me as soon as possib... Read More
I was in desperate need to get my nails done, and everywhere in maple closed at 8pm on a weekday! Thankfully I found this salon that closes at 9pm (which is amazing) and they took me as soon as possible! Being a picky person with my nails, I am very very pleased and satisfied with my experience here! The staff was very respectful and CLEAN as well! I will defiantly be a returning customer and recommending this salon to others. Read Less
Vanessa Y.
31 Jul 2016
REPORT
I debated writing this review as I believe this nail salon is fairly new and most businesses have a few kinks to smooth out at the beginning of their journey. However, I feel like I need to write this... Read More
I debated writing this review as I believe this nail salon is fairly new and most businesses have a few kinks to smooth out at the beginning of their journey. However, I feel like I need to write this review in the hopes that this will at least shed light on things that need improvement. I went in for a shellac manicure, basic nail design (nail art), and a regular pedicure. I emphasized on the phone exactly which services I was requesting. When I arrived at the salon, the girl at the front desk and the owner (?) both greeted me politely and acknowledged I was there for the shellac mani, nail art, and regular pedi. The owner suggested I select my shellac colour and then they would select a matching pedi colour for me. Sounded good to me. I then sat down and my pedi and mani were each done by different people. The pedi lady asked me what polish I wanted; I repeated what the owner had said to me at the start. The mani lady was in charge of bringing the polish bottles over. She brought over the shellac polish only. The pedi lady then had to remind the mani lady to bring the pedi polish as well. Finally, the pedi was done without issues and looked great in the end. The shellac however was a different story. Overall the look was fine; however, all of a sudden after the application of the polish she applied oil drops. Usually this is done at the end of a manicure. I inquired about my nail art and she looked surprised; she said she didn't know I was doing nail art. The owner walked by and acknowledged I was getting nail art done. The mani lady looked dismayed and said that she couldn't apply nail art to the hand with the oil but she could do it for my hand without the oil. I said I did not want nail art on just one hand. In the end I told her to forget the nail art and just finish the shellac mani. During this time, I did not hear anything from the owner even though she was right within earshot of us. No one tried to rectify the situation. I paid and left. When I got home, I noticed that there were these weird tiny small circle indents in the nails on my left hand. So now I have marks on my fingernails with no nail art as requested...This place needs to work on their communication issues so that their customers do not need to remind each nail technician what services they are getting done. Definitely disappointed. I do not think I will return. Read Less
Carmelina C.
2 Jun 2016
REPORT
This place that does a great job AND treats their customers properly.  The owner, Susan, is kind and respectful.  She talks with her customers and really listens and gives honest advice (on good and n... Read More
This place that does a great job AND treats their customers properly.  The owner, Susan, is kind and respectful.  She talks with her customers and really listens and gives honest advice (on good and not-so-good options for your nails).  The staff is very happy and competent.The place is busy and I can understand why it would be.  Each time I have been, there have been men there as well (even they like it).Susan - keep up the great work.  You will be rewarded by loyal customers.Truly impressed.  Thank you. Read Less
Avi L.
25 Apr 2016
REPORT
I LOVE THIS PLACE!!! the owner Susan is a doll and the very bestest nail artist is GET. She is so patient and thorough with pedicures especially! I've been going to Get for 6 years now and followed he... Read More
I LOVE THIS PLACE!!! the owner Susan is a doll and the very bestest nail artist is GET. She is so patient and thorough with pedicures especially! I've been going to Get for 6 years now and followed her to this new location. They use top quality polishes, service is great, atmosphere is relaxing ( unlike other places) and they are very clean. I live in the States now but every chance I get when I'm in town I go to her. Wherever she'll move to I will follow. Susan is also a sweetheart. Very loyal and patient aswell. Beautiful clean work. Highly recommend these ladies at nail essence! Read Less
Carly Wu
23 Jan 2016
REPORT
I come here to get my eyebrows threaded. It has a great atmosphere- employees are super friendly and the place (including washroom) is clean and smells amazing. Come get your nails done here, they do ... Read More
I come here to get my eyebrows threaded. It has a great atmosphere- employees are super friendly and the place (including washroom) is clean and smells amazing. Come get your nails done here, they do a really nice job! Read Less
Nicole Liu
23 Jan 2016
REPORT
Super clean super nice, amazing job! It lasts so long and can't wait to come back again
Terry Katz Swaye
22 Jan 2016
REPORT
Beautiful place and a great atmosphere, good luck Susan!
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Book an Appointment
Online booking unavailable
Please call
(905) 553-3655
2620 Rutherford Road
Vaughan Ontario L4K 0H1
Business Hours
Monday
Mon
09:30AM-21:00PM
Tuesday
Tue
09:30AM-21:00PM
Wednesday
Wed
09:30AM-21:00PM
Thursday
Thu
09:30AM-21:00PM
Friday
Fri
09:30AM-21:00PM
Saturday
Sat
09:30AM-18:00PM
Sunday
Sun
09:30AM-18:00PM
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ESSENCE Nails & Spa

Vaughan, Ontario
(24)
2620 Rutherford Road
Vaughan Ontario L4K 0H1
Monday
09:30AM-21:00PM
Tuesday
09:30AM-21:00PM
Wednesday
09:30AM-21:00PM
Thursday
09:30AM-21:00PM
Friday
09:30AM-21:00PM
Saturday
09:30AM-18:00PM
Sunday
09:30AM-18:00PM
Jennifer Valdez
12 Jul 2018
REPORT
This evening was my first time at Essence Nails & Spa. Went in at about an hour to close to do a shellac manicure and I must say I am very pleased with my nails, customer service from Alex and the gir... Read More
This evening was my first time at Essence Nails & Spa. Went in at about an hour to close to do a shellac manicure and I must say I am very pleased with my nails, customer service from Alex and the girl at the front desk was awesome. Alex was my nail tech and she was wonderful. I have gone to numerous nail spas and this place by far will have me going back despite the drive it wouldn’t bother me. Reason being is that Alex literally makes sure my nails are filed straight applies the nail polish very close to my cuticles and makes sure that my nail is covered completely, it’s hard to find a nail place that has their techs apply polish that close and that is very thorough about their work. I have gone to many nail spas and they leave a gap which is about a mm from my cuticles which always bugged me. I like the fact that she didn’t rush to do my nails despite it was almost closing time. Overall my experience at Essence Nails & Spa was awesome!!! Read Less
Melinda Lam
9 Jul 2018
REPORT
I’ve been a regular for about a year and I have always had good experiences! In general, everyone is very friendly and the place is clean & relaxing. My shellac pedis always last until the next visit ... Read More
I’ve been a regular for about a year and I have always had good experiences! In general, everyone is very friendly and the place is clean & relaxing. My shellac pedis always last until the next visit (4-6 weeks) and they make sure the colour is opaque. They are also very accommodating in terms of appointments and I am grateful for that. I’ve seen them make every effort to squeeze walk-ins to the best of their ability. I also see Nicky & Tiffany for eyelash extensions and both are amazing. Read Less
Jenn O
6 Jun 2018
REPORT
The ladies that work there are absolutely lovely, always do a great job and even work quickly to ensure walk in customers don't wait long.
toni tone
3 Apr 2018
REPORT
This is the best nail salon in the city. Tried a lot of places, and this one is a keeper. Clean, Friendly , Amazing
harpreet sahota
17 Mar 2018
REPORT
I came to Essence Nails about 2 weeks ago. I needed a biogel fill for my nails and tips on just two of my fingers, which took about 2 hours. My appointment was for 8pm and I left the store at 10pm. Tw... Read More
I came to Essence Nails about 2 weeks ago. I needed a biogel fill for my nails and tips on just two of my fingers, which took about 2 hours. My appointment was for 8pm and I left the store at 10pm. Two days later the tip on my thumb broke off and I had to go back in to get it fixed. Two days after getting that fixed I had to go in again because the tip on my other finger broke off ad well. The rest of the nails which were my nails were perfectly fine. I just don't like the fact that I had to drive back and forth 3 times because it just was not done right the first time. The service was good and the staff is friendly, I was not charged for the fix but I don't think I'll be going back. Read Less
Kristinne Gonzalez
28 Feb 2018
REPORT
Super nice people! Take their time and make sure your eyebrows are flawless! Definitely going back there!
Deborah Bhonkar
19 Feb 2018
REPORT
I recently tried this place and it is awesome! My third week now and the shellac is intact (don't know why people say it doesn't) even though I've been traveling out of the country for the last 3 week... Read More
I recently tried this place and it is awesome! My third week now and the shellac is intact (don't know why people say it doesn't) even though I've been traveling out of the country for the last 3 weeks. I am definitely going to them on a regular basis from now on. Friendly staff and great service. Read Less
Anya Siva
26 Nov 2017
REPORT
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we di... Read More
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we did! I got a polish change and the lady took such care in shaping and painting my nails, which I really appreciated since it wasn't an expensive service. Also you'll never run out of options, they literally have any colour you could imagine! My friend got a full set of bio gel (they don't do acrylic) and they turned out perfectly! The service isn't fast by any means so if you can't wait for great end results then I wouldn't come here, because they really take their time to do the best job! In summary, great place that I definitely recommend! Read Less
Anya A.
26 Nov 2017
REPORT
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we di... Read More
One of the best nail salons/spas I've been to in a while! The ladies who work there are super kind, and take great pride in their work. My friend and I went in just on a fluke, but boy am I glad we did! I got a polish change and the lady took such care in shaping and painting my nails, which I really appreciated since it wasn't an expensive service. Also you'll never run out of options, they literally have any colour you could imagine!My friend got a full set of bio gel (they don't do acrylic) and they turned out perfectly! The service isn't fast by any means so if you can't wait for great end results then I wouldn't come here, because they really take their time to do the best job!In summary, great place that I definitely recommend! Read Less
Susan Costoglou
4 Nov 2017
REPORT
Very clean and hygienic. I drive past many salons to come here. I highly recommend this salon for fast, clean and friendly service. 😊
OfficialG Tui
7 Jul 2017
REPORT
Great service and great advice. These ladies have an eye for pretty nails. Thank you!!!
Karen Hague
12 Mar 2017
REPORT
Great experience. Friendly staff who do amazing nail treatments. Best nail salon in Vaughan. The only complainers are the difficult, cheap customers who want everything for free. These bitches need to... Read More
Great experience. Friendly staff who do amazing nail treatments. Best nail salon in Vaughan. The only complainers are the difficult, cheap customers who want everything for free. These bitches need to stay home. Read Less
Monica Triolo
28 Feb 2017
REPORT
Great place, make sure you book before going. I love when i get "Adora" she is so good i'm super ticklish and she is the only person who i can get my feet done. Shes amazing! The other ladies are hit ... Read More
Great place, make sure you book before going. I love when i get "Adora" she is so good i'm super ticklish and she is the only person who i can get my feet done. Shes amazing! The other ladies are hit and miss. Read Less
Sonia Bhalla
14 Feb 2017
REPORT
The service is great and the place looks amazing. They raised their prices which makes it crazy expensive and the manager doesn't seem to be truthful with prices. Their price list says 20$ for shell... Read More
The service is great and the place looks amazing. They raised their prices which makes it crazy expensive and the manager doesn't seem to be truthful with prices. Their price list says 20$ for shellac change which last time I went was $15 including removing old shellac. Now the price is 20$ just for the change and an extra 3$to remove old shellac which wasn't said anywhere and never happened before. I honestly think the owner ripped me off. However I gave this place two stats for my nail artist. She was so sweet attentive and a pleasure to talk too!Read Less
Nasifa Ali
9 Feb 2017
REPORT
If you want to get a gel nail done then this is not a place! they clearly don't have the expertise. It took them 2 and half hour to do a new set and the finishing is not that great. I did a shellac an... Read More
If you want to get a gel nail done then this is not a place! they clearly don't have the expertise. It took them 2 and half hour to do a new set and the finishing is not that great. I did a shellac and I wanted to have an accent ring finger nail but they suggested to put glitter instead of an accent color. When the bill came they charged me $5 for putting glitter on half of two nails!! When I asked why didn't they mention that it will cost me $5 more and specially when I wanted something else they just didn't bother to listen to me! Not a place to spend $70 for a set of new UV Gel nails with Shellac polish. Read Less
Kate S.
29 Sep 2016
REPORT
Have come here a couple of time for a gel fill, and a pedicure. The prices are fair and the decor is quit nice and modern. I liked the fact that they were able to do my nails and pedi at the same time... Read More
Have come here a couple of time for a gel fill, and a pedicure. The prices are fair and the decor is quit nice and modern. I liked the fact that they were able to do my nails and pedi at the same time. But I personally was not happy with the final product. The quality of the pedicure was not detailed and not very neat. Not enough 'dead skin was removed' My nails were done fairly well, but I was a bit disappointed with the girls personality, she came off unpleasant at times and would not stop chatting with the other staff in her language.As it is common in this industry, I personally find it rude if it is not at least filtered to some degree. Read Less
Joy S.
7 Sep 2016
REPORT
Made an appointment an hour before going and wasn't sure what to expect.I just needed a shellac pedicure since I just got back from my vacation! It looks exactly like the pictures and Beautiful inside... Read More
Made an appointment an hour before going and wasn't sure what to expect.I just needed a shellac pedicure since I just got back from my vacation! It looks exactly like the pictures and Beautiful inside! They are extremely clean and tidy. The pedicure bowls are covered with a plastic bag for sanitary purposes and exchanged out after ever customer. The lady doing my nails didn't talk to me and rushed the job. They're very busy and I'm surprised there isn't any reviews here..I wouldn't go back.Expensive - $50 pedicure with shellac..Plus tip..Was a nice change from my normal nail place but the job was half assed and not impressed! Read Less
Sara G.
10 Aug 2016
REPORT
I was in desperate need to get my nails done, and everywhere in maple closed at 8pm on a weekday! Thankfully I found this salon that closes at 9pm (which is amazing) and they took me as soon as possib... Read More
I was in desperate need to get my nails done, and everywhere in maple closed at 8pm on a weekday! Thankfully I found this salon that closes at 9pm (which is amazing) and they took me as soon as possible! Being a picky person with my nails, I am very very pleased and satisfied with my experience here! The staff was very respectful and CLEAN as well! I will defiantly be a returning customer and recommending this salon to others. Read Less
Vanessa Y.
31 Jul 2016
REPORT
I debated writing this review as I believe this nail salon is fairly new and most businesses have a few kinks to smooth out at the beginning of their journey. However, I feel like I need to write this... Read More
I debated writing this review as I believe this nail salon is fairly new and most businesses have a few kinks to smooth out at the beginning of their journey. However, I feel like I need to write this review in the hopes that this will at least shed light on things that need improvement. I went in for a shellac manicure, basic nail design (nail art), and a regular pedicure. I emphasized on the phone exactly which services I was requesting. When I arrived at the salon, the girl at the front desk and the owner (?) both greeted me politely and acknowledged I was there for the shellac mani, nail art, and regular pedi. The owner suggested I select my shellac colour and then they would select a matching pedi colour for me. Sounded good to me. I then sat down and my pedi and mani were each done by different people. The pedi lady asked me what polish I wanted; I repeated what the owner had said to me at the start. The mani lady was in charge of bringing the polish bottles over. She brought over the shellac polish only. The pedi lady then had to remind the mani lady to bring the pedi polish as well. Finally, the pedi was done without issues and looked great in the end. The shellac however was a different story. Overall the look was fine; however, all of a sudden after the application of the polish she applied oil drops. Usually this is done at the end of a manicure. I inquired about my nail art and she looked surprised; she said she didn't know I was doing nail art. The owner walked by and acknowledged I was getting nail art done. The mani lady looked dismayed and said that she couldn't apply nail art to the hand with the oil but she could do it for my hand without the oil. I said I did not want nail art on just one hand. In the end I told her to forget the nail art and just finish the shellac mani. During this time, I did not hear anything from the owner even though she was right within earshot of us. No one tried to rectify the situation. I paid and left. When I got home, I noticed that there were these weird tiny small circle indents in the nails on my left hand. So now I have marks on my fingernails with no nail art as requested...This place needs to work on their communication issues so that their customers do not need to remind each nail technician what services they are getting done. Definitely disappointed. I do not think I will return. Read Less
Carmelina C.
2 Jun 2016
REPORT
This place that does a great job AND treats their customers properly.  The owner, Susan, is kind and respectful.  She talks with her customers and really listens and gives honest advice (on good and n... Read More
This place that does a great job AND treats their customers properly.  The owner, Susan, is kind and respectful.  She talks with her customers and really listens and gives honest advice (on good and not-so-good options for your nails).  The staff is very happy and competent.The place is busy and I can understand why it would be.  Each time I have been, there have been men there as well (even they like it).Susan - keep up the great work.  You will be rewarded by loyal customers.Truly impressed.  Thank you. Read Less
Avi L.
25 Apr 2016
REPORT
I LOVE THIS PLACE!!! the owner Susan is a doll and the very bestest nail artist is GET. She is so patient and thorough with pedicures especially! I've been going to Get for 6 years now and followed he... Read More
I LOVE THIS PLACE!!! the owner Susan is a doll and the very bestest nail artist is GET. She is so patient and thorough with pedicures especially! I've been going to Get for 6 years now and followed her to this new location. They use top quality polishes, service is great, atmosphere is relaxing ( unlike other places) and they are very clean. I live in the States now but every chance I get when I'm in town I go to her. Wherever she'll move to I will follow. Susan is also a sweetheart. Very loyal and patient aswell. Beautiful clean work. Highly recommend these ladies at nail essence! Read Less
Carly Wu
23 Jan 2016
REPORT
I come here to get my eyebrows threaded. It has a great atmosphere- employees are super friendly and the place (including washroom) is clean and smells amazing. Come get your nails done here, they do ... Read More
I come here to get my eyebrows threaded. It has a great atmosphere- employees are super friendly and the place (including washroom) is clean and smells amazing. Come get your nails done here, they do a really nice job! Read Less
Nicole Liu
23 Jan 2016
REPORT
Super clean super nice, amazing job! It lasts so long and can't wait to come back again
Terry Katz Swaye
22 Jan 2016
REPORT
Beautiful place and a great atmosphere, good luck Susan!
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