I've gone to this salon on three different occasions. ---The first time, I went to get acrylic nails that were very well done by Amy the owner. Loved them. From the service side, I was disappointed be... Read More
I've gone to this salon on three different occasions. ---The first time, I went to get acrylic nails that were very well done by Amy the owner. Loved them. From the service side, I was disappointed because I don't like it when the nail tech doesn't pay 100% attention to the customer. She started speaking in her language to another employee there every now and then. Then, I realized she was almost training the other employee at doing nails, and was explaining how she was doing it. At first that wasn't too bad, but then after 30 min, it seemed as if she paid no mind to me and just forgot that I was a person, not just a pair of hands, so she offered no conversation or involved me in any way-- nothing. I was happy with my nails, so in the end, I wasn't mad. It's just not ideal, from a service perspective. ---I went in a second time, and got Mel. She is amazing! I told her I didn't have much time for a full acrylic nail process, and we came up with a short cut that looked just like the full 1hr process. She went straight at it, no distractions, and my nails were perfect! She made my day--basically week, because she was so careful and quick. No cuts, perfect coating, and exact shape I wanted. I would choose her again and again!---The third time I came to get an upper lip wax, and got Amy. She was quick and the wax they use is really effective. It's the first time the wax works so well on me. It was a bit messy, some got on my nose, but I didn't mind because she got it off before it dried. She was running behind on her last appointment, so I had to wait for about 5-7 min. And before being done with me, she went up to talk to a customer that walked in to the office. I wondered that why with such a quick procedure, she wouldn't just finish with me first and then go see the other customer, or had an extra employee to take care of the front. Oh well, it wasn't a big deal-- just not ideal. A tip if you're getting this done is you should wipe some alcohol on your upper lip every night to avoid little bumps or redness.---All around good place, just not too high on customer service. And I've noticed the bedding area is not always very clean or has any place to leave your purse or jacket while you get something done. Read Less