Had my nails done by Chloe twice now. She does a great job and takes her time. My first shellac manicure lasted 3 weeks. Going on week 2 with my second polish change. Will definitely be a regular now. Prices are very reasonable. I wouldn’t get a manicure here but my go to for polish changes. Read Less

As a new customer I had my gel nails and design done by Noelle today. Fantastic and professional job. I love my nails and will be a regular here. All the ladies working there were very friendly. They must have 100's of nail colours to choose from plus if you are into fancy, crazy nail designs this is the place to be. Very competitive pricing also. Read Less

Dorothy and her team are exceptional. I have been visiting this location exclusively for years now and I always leave impressed. As a permanent makeup artist with a studio nearby Crazy Nails is conveniently located, allowing me to keep my nails in top condition. The selection of colours and nail styles range from classic to creative and wild. Crazy Nails is the standard raising the bar high for nail services in Ottawa. Read Less

I like to think I've become somewhat of a regular here. They treat you like a friend and longtime client even if its your first time. I go for my shellac and they do an amazing job every time. The prices, atmosphere and quality of service are superb, and you can't beat the quality of the girls who work there. Amazing establishment, through and through. Read Less

I really wanted to love this place. I got a gift card so I went for a pedicure and while the polish lasted a long time which was great, I wanted a really good a scrub/cleaning and she didn't really do that even though I asked her to. I have seen their nail art manicures though and they're amazing. I just wasn't really satisfied with my service. I'm glad I had a gift card and I wasn't paying for it lol Read Less

I recently moved back to the Ottawa area and popped into the Stittsville location on Friday, October 6, 2017 to enquire about about pricing. I was greeted by a lovely young lady at the front desk, who gave me all of the information I needed. I was not expecting to get an appointment that day, however I was offered a beverage, and they were able to fit me in right away for a fill. Dorothy did an AMAZING job! I chatted with some of the other customers, and everyone had nothing but nice things to say about the quality of service and environment. I can truly understand why they are so successful and I can't wait to go back for my next appointment! Great prices and amazing nails! I will recommend to everyone! <3 Read Less

I really liked the job Dorothy did, but coming from Jamaica and London (UK), the prices in Canada in general for lashes and nails are absurd, really. The only comment I would have is that I wanted to get my nails off and called to ask if they could remove them, and they couldnt see me for 2 weeks! My nails looked awful, and although I should have booked my fill or removal during my 1st appointment, I was disappointed that I felt less important and valued that they could not get me in to take mt nails off. I ended up taking them off myself which was not the best for my nails, or wanting to get another set. Read Less

Crazy nails is very unique they are different from you average salon ,they are very updated with there products , designs , colours , they very open about recommendations to clients , hospitality next to non , customers are offered coffee espresso or soft drinks ,always a pleasant smiles on the staff specially Kara the receptionist thank you Crazy staff at crazy nails Read Less

I stopped in this place while visiting town and it was great!  Fun decor, friendly staff, good selection of polishes.  It seemed like the girl working on me was new, but she had lots of help and check-ins from the more accomplished staff, and they were all quite knowledgable.  Will go back next time I'm visiting for sure. Read Less

Very impressed. Dorothy sincerely cares for her customers and is very passionate with her work unlike most salons, who are money hungry and rush. I got a refill of shellac acrylics and Ruby did an amazing job. She fixed up the horrible job my previous salon had done, reshaped them and took her time and made sure I was happy. She also put on diamond gems without charge. Really good customer service! I'm happy too say, I found my new Go-To salon and I'll be returning every three weeks for a refill. Only complaint, I found the receptionist/clerk kinda rude, I got the vibe she was irratated with me once I asked her things I didn't understand regarding nails. Other than that, amazing experience! Read Less

I came for a quick walk-in shellac with Sophie and walked out with the best manicure I've ever had in Ottawa! She took her time and even did three layers to make sure the colour really came through. I'm going on my third week with no chips or peeling. Unlike other nail salons downtown she didn't rush through everything and she did an amazing job. Read Less

Crazy nails is my go to place forever, I come from the states and ever since I came to canada, I've been looking for a place that can do designs just like people from the states and I finally found it! Crazy nails is up to date, and surpasses my expectations! The staff at crazy nails are amazing, friendly, and fun! Anything you ask for, they will do and the salon is super clean, efficient and organized! I've been recommending to my other friends and now they love it too! Love this place! Thank you!Read Less

Recently had my nails done by Dorothy and I love the way my latest set of gels turned out! The salon is on the smaller side, but always clean and the staff is super friendly. I live downtown so the location is convenient and def. the best deal in the area. I also had my prom nails done here a few years ago, and they were very extravagant and beautiful. Read Less

This place is awesome! I love the fact that it's so clean everything is sterilized and they offer you beverages while you're getting your nails done. I've had Dorothy as well as other nail technicians do my nails and they've all been consistent with their work! As far as the prices I would say it's average but worth it! Would recommend c: Read Less

Love it! Best experience! My friend was the one who recommended this place. This is my first one going to Crazy Nails. Everyone was welcomed. The esthetician, Veronica, did an amazing job! Definitely coming back Read Less

Extremely rude staff. The owner is the only one who knows how to shape acrylic nails, but it really doesn't matter because she's never available anyway. The staff, like the owner herself, aren't pleasant unless you're friends with them. They will talk about you in a demeaning manner AFTER you walk out of their salon and in front of other clients (i.e. myself). Bunch of high school girls that have nothing better to do than to bad mouth others girls. Garbage establishment. Will never return. Read Less

I am writing this review with a heavy heart. The owner is wonderful and funny, the staff are very capable (shoutout to Shania who is always friendly and detail oriented), the colour selection is huge and the atmosphere is great. My only problem is that I have now got my shellac manicure done there 3 times and each time it never lasted 2 weeks. The first week my nails look flawless and then they start chipping. By the 2 week mark, they are so chipped that its quite noticeable and needs to be removed.It is with heavy heart that I will try to find another nail salon. Read Less

Amazing over all experience!!! clean friendly and super girly. Did my nail exactly how I wanted this is the most perfect place for parties bridal, Batchelette, or girls night out . I would definitely recommend this place to everyone. Read Less

I love this place, I have been to so many different nail salons before and Crazy Nails by Dorothy is the best! She is so professional and detailed with her work, every time she does my nails I get tons of compliments everywhere I go!!! What am I going to do when I am back in Toronto... Dorothy please come to Toronto and open a nail salon there!!!! :) Read Less

Wow what a gem! A very awesome friend of mine bought be a Groupon in essence forcing me to go lol I'd always been too shy before. I'd heard rumblings around town of unique hidden nail salon that did 3D nail art/Japanese style nail art/Crystals and other fancy nail art. I was on a quest to find it, since my love of things Japanese runs deep. I knew that nail art would be so kawaii! It is probably the cleanest most well kept nail salon I've been in. It's spotless, bright and welcoming.I'm only getting shellac done today, but I'm determined to return for some custom nail art from Dorothy to make me feel like a princess.  This is a unique and wonderful experience in Ottawa, I'm very glad or town has this. Read Less