Terrible! I was told to wait 30 minutes and return for a pedicure. I returned, they had me choose a nail polish, so I did. I waited another 20 minutes and nobody told me what was going on so I left. I don’t normally write reviews but this was a frustrating experience and incredibly bad service. My time is precious!!! Read Less

Got an acrylic set done and it is such a thick layer of acrylic. It looks ridiculous. the nail polish was put on horribly. And there's way to much space at the bottom of the nail that wasn't done. Not impressed. Read Less

horrible. my nails are so uneven and thick. they’re all different shapes and sizes. also, the polish is streaky and has bloches of colour missing. never going back. will be going back tomorrow to resolve this. did not have time today to confront the issue. Read Less

I usually go here for mani-pedi. Over the last few times I came, the quality of service hasn't been what it once was. I came at 9:30am on Saturday and only 3 people working, with 3 people were in chairs (no one was waiting). The owners wife did my pedi and mani and although she was friendly- the actual service was not so good. If i could post photos... i would. It hasn't even been a week and my nails chipped on my toes, they weren't shaped at all and the dead skin on my feet was barely scrubbed, the cuticles on my hands were lightly or barely pushed back and hardly clipped. The service for both mani and pedi took 45 minutes TOTAL which includes the 10 minutes to dry at the end. I have never had a mani and pedi that took sooo short. The quality was just not there especially since it was NOT busy. After giving Tropical Nails ample opportunity to redeem themselves, I unfortunately will not return. Read Less

First time coming into the this nail salon. Hanna was amazing. My nails were done so beautiful.. Shop was clean I thought they just opened.. And the price was cheaper then anybody else in Niagara Falls.. Would highly recommend this shop. All the staff were friendly I give 5 stars ⭐⭐⭐⭐⭐ Read Less

Had a mediocre mani-pedi after moving into the neighborhood form the GTA. How I miss my old salon. Left here in a hurry (cause they want you out) She came by to spray from "fast dry" solution on my feet and told me they were dry. I went home and looked at them properly and the nail polish had completely smudged on my big toe. I was so upset. $40 job that should've cost maybe 20...if that. Never going back. Read Less

Long story short: Definitely not a friendly salon and definitely not an indulgent, relaxing experience. BUT my nails look pretty great (with the exception of what you'll see below...top coat issue) so they get 3 stars.The salon looked nice and was clean. Service was fast, which is always nice, but it definitely wasn't as relaxing as I would have liked. I went on my birthday for an indulgent no-chip mani/pedi and was out the door in less than an hour. I even told them it was my birthday and they responded "Oh." Color selection for no-chip was completely awful, they have some on display like salons typically do (on the white fake nail chips), but not really (see my pic) and so we had to open the polishes to see the colors. And due to the lack of friendliness, they didn't explain that so we were standing there confused for a while. Meh. On my way out some other women were standing by the no chip and were extremely confused about this, too, and I stopped over to explain you have to open the bottles because their display sucks.As for the service: They said they do massage (I specifically asked, "will you do a massage as part of the service?" and they said "yes, with lotion, of course") but they didn't - they put lotion on my hands, they didn't massage them. At all. It was about a 10 second process. Seriously lame. Also they did an exfoliator on my legs and that's it. I saw someone else was getting a lengthy massage with oil. Why not me? :(The end result looks pretty good, but the top coat is a little sketchy and blotchy in parts. I'll try to add a pic.Oh and I almost forgot. They gave us a hard time about paying via credit card. We asked up front if we could and she said no, cash or debit. And we said oh ok then we need to leave and she begrudgingly said credit was fine. Read Less

This is my second time going and  leaving upset. I went there for a shellac paint job and left with ny nails peeling. She didn't even file the tips of my nails underneath.  I called and they sounded like I was lying. I look rediculous now. They charged me 20 bucks and sneered when I have a little tip because how outrageous of a price for a simple paint job. I won't ever be going back. This isn't the first time me or someone else has left with bubbling polish. They might just need new lamps but don't try telling them. They won't even paint flowers. Uuuggghhh Read Less