I will never return here. Just moved to Stonehaven and went to this god awful place since it's down the street from my house. The customer service was horrible and it's a shame since I'm a mother of t... Read More
I will never return here. Just moved to Stonehaven and went to this god awful place since it's down the street from my house. The customer service was horrible and it's a shame since I'm a mother of two I rarely have a chance to treat myself so it's nice to get my pedi once every 3 to 4 weeks. I asked the lady if she could recommend any soft pink colours that had a sheen to it and she dismissed me. I got up and looked at the colours again and picked one and then she told me it's $2 extra. Then, out of curiosity I asked Why, since it wasn't shellac or gel and she said it lasts longer. Then, I asked well does that mean if it chips in like a day or 2 that she would fix it for me and she rolled her eyes and said our colours don't have warranties. I get it but what's up with the attitude? Then the final result was ridiculous. It looked like a 4th grader painted my toenails. They were filed down crooked. I didn't even bother to confront her. Wow. Shocked how people like this are employed and how businesses like that employ them. A smile goes a long way. Even if I wasn't happy with the pedi, it would have been a completely different experience if she was helpful and friendly. Not going back! Read Less
Daniella M.
17 Dec 2017
REPORT
I found out about this place from someone I saw with beautiful nails and she told me about La Mer. I had my nails done a week ago and the place I got them done at did a terrible job. CC took me in las... Read More
I found out about this place from someone I saw with beautiful nails and she told me about La Mer. I had my nails done a week ago and the place I got them done at did a terrible job. CC took me in last minute and fixed my nails and made them beautiful. I'm always told "no you can't do that" or "your nails are too small" when I ask for special designs but CC never said that which was refreshing. Just because my nails are smaller doesn't mean I don't like prettier nail designs. I'll be doing back in for a fill soon! Thank you CC! Read Less
Parisa Khalilian
22 Jun 2017
REPORT
First I went there (for mani, pedi and shellac) because it has good reviews and also it's so close to my house, but then I found to compare to the other places they've given better service, they're cl... Read More
First I went there (for mani, pedi and shellac) because it has good reviews and also it's so close to my house, but then I found to compare to the other places they've given better service, they're clean, fast and good quality 👌🏻 Also the price is good too ☺️ Read Less
Junior Camper
8 Jun 2017
REPORT
Hit and miss. They could do more re customer service. Say hello, ask how the client is, etc. Also, I've consistently made reservations to find walk in clients have taken my reservation. Again, cu... Read More
Hit and miss. They could do more re customer service. Say hello, ask how the client is, etc. Also, I've consistently made reservations to find walk in clients have taken my reservation. Again, customer service could be improved. Read Less
Diana Grigore
10 May 2017
REPORT
Been to this place for a couple years straight now, biogel fills once a month! I love it. Most of the time I bring a picture of what I want and they always 'nail' it 😜 it is always a nice relaxing ti... Read More
Been to this place for a couple years straight now, biogel fills once a month! I love it. Most of the time I bring a picture of what I want and they always 'nail' it 😜 it is always a nice relaxing time when I get to get my nails done!Read Less
Julie K.
23 Apr 2017
REPORT
After having so many disappointing experiences at nail salons I went to la mer as it was right across the street. It was AMAZING!!!!!! The most flawless job I have ever had. I am so impressed I kee... Read More
After having so many disappointing experiences at nail salons I went to la mer as it was right across the street. It was AMAZING!!!!!! The most flawless job I have ever had. I am so impressed I keep looking at my nails I love them!!! Friendly service and obviously super talented. I am taking all my friends there!!! Read Less
Tenika Millington
14 Apr 2017
REPORT
I went in with a picture and they did it really well! I walked in without an appointment but they still accepted me. I had to wait for a few minutes between my pedicure and gel set because people who ... Read More
I went in with a picture and they did it really well! I walked in without an appointment but they still accepted me. I had to wait for a few minutes between my pedicure and gel set because people who had appointments came in. However, I still was treated very well. I specifically enjoyed the hot stone leg massage that came with my pedicure. I will definitely go back and I will make an appointment next time. Read Less
trinity infiniti
22 Sep 2016
REPORT
I will not go back here after the experience and service that I had today.
In the past, I always made a shellac appointment with La Mer Nails and never had an issue. I find that their shellac brand ... Read More
I will not go back here after the experience and service that I had today.
In the past, I always made a shellac appointment with La Mer Nails and never had an issue. I find that their shellac brand is not as thick and strong when compared to other brands that other local salons use. However, I was able to look past this because the lady that I had my nails done was consistently detail oriented and respectful.
That changed today when another lady from the nail salon was assigned to me. When she sat down in front of me, she did not bother once to look or acknowledge me , introduce herself, or let alone say hi. Again, I looked beyond this and reassured myself that she too would be able to offer the same standard of quality that the other ladies have in past times. However, this was also not the case. As she proceeded to remove the older shellac that was on my nails, she noticed that it was not coming off as easily as she had hoped. So instead of scraping the shellac with the metal tool, she drilled and filed it off. This is a quick and easy way that shaves off a few layers of your nails and leaves them weak and frail. After she did one nail like that I said please stop because it has noticeably made my nail thin and extremely weak, which caused it to bend at the slightest pressure. Then, she proceeded to file my nails by hand. (I guess this was the compromise to her). This actually worsened the condition of my nails and left them incredibly thin. At this point, I no longer wanted to continue with my shellac manicure because my nails were too thin to be able to work with. My nails now have grooves in them where the machined filing took place and also have deep scratches along the whole surface area of my nails. I am not one to complain easily but this has to be said so that other people can become aware.
If you want to keep your nails healthy, DO NOT let a woman who goes by the name of "Jasmine" do them. Read Less
Suzanne J.
18 Dec 2015
REPORT
I love La Mer nail salon, I go every couple weeks and I have never disliked a shellac manicure I have ever gotten!
P L.
1 May 2015
REPORT
First time going to this nail salon. The technician complained that it was difficult to take off my existing shellac polish. And she clipped too deep into my nail bed that it hurt. I have long nail b... Read More
First time going to this nail salon. The technician complained that it was difficult to take off my existing shellac polish. And she clipped too deep into my nail bed that it hurt. I have long nail bed. She didn't know how to clip my nails and I offered to clip them myself after she hurt two fingers. She proceeded to comment in her native language with her colleague about people having long nail bed was a result of leaving their nails long. She didn't know I could understand the language and I was offended. My nail bed shape runs in my family. I found it rude that she made the assumption and commented in a language she didn't think i understood. When I took my hand out from soaking for a moment while I was showing a photo of a polish that I was hoping to get, my tech complained in her native language to her colleague about me not soaking my hand. Very rude!!My tech did a sub par job in cleaning my cuticles. The polish ended up on my cuticles and skin as shown in the photos posted. Very disappointing. And the place is very dirty. I was asked to sit at a table that wasn't cleaned off of previous nail file dust when she soaked my nails in acetone. And she didn't change the towel from the previous manicure when she did mine at her station. All the files were pre-used. The base coat bottle had hardly anything left in the bottle and she had a hard time getting any on the brush. Her colleagues seemed nice though. Perhaps they might be better nail techs. Would I go back? No.I would not recommend this place. Read Less
I will never return here. Just moved to Stonehaven and went to this god awful place since it's down the street from my house. The customer service was horrible and it's a shame since I'm a mother of t... Read More
I will never return here. Just moved to Stonehaven and went to this god awful place since it's down the street from my house. The customer service was horrible and it's a shame since I'm a mother of two I rarely have a chance to treat myself so it's nice to get my pedi once every 3 to 4 weeks. I asked the lady if she could recommend any soft pink colours that had a sheen to it and she dismissed me. I got up and looked at the colours again and picked one and then she told me it's $2 extra. Then, out of curiosity I asked Why, since it wasn't shellac or gel and she said it lasts longer. Then, I asked well does that mean if it chips in like a day or 2 that she would fix it for me and she rolled her eyes and said our colours don't have warranties. I get it but what's up with the attitude? Then the final result was ridiculous. It looked like a 4th grader painted my toenails. They were filed down crooked. I didn't even bother to confront her. Wow. Shocked how people like this are employed and how businesses like that employ them. A smile goes a long way. Even if I wasn't happy with the pedi, it would have been a completely different experience if she was helpful and friendly. Not going back! Read Less
Daniella M.
17 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I found out about this place from someone I saw with beautiful nails and she told me about La Mer. I had my nails done a week ago and the place I got them done at did a terrible job. CC took me in las... Read More
I found out about this place from someone I saw with beautiful nails and she told me about La Mer. I had my nails done a week ago and the place I got them done at did a terrible job. CC took me in last minute and fixed my nails and made them beautiful. I'm always told "no you can't do that" or "your nails are too small" when I ask for special designs but CC never said that which was refreshing. Just because my nails are smaller doesn't mean I don't like prettier nail designs. I'll be doing back in for a fill soon! Thank you CC! Read Less
Parisa Khalilian
22 Jun 2017
REPORT
☆☆☆☆☆
REPORT
First I went there (for mani, pedi and shellac) because it has good reviews and also it's so close to my house, but then I found to compare to the other places they've given better service, they're cl... Read More
First I went there (for mani, pedi and shellac) because it has good reviews and also it's so close to my house, but then I found to compare to the other places they've given better service, they're clean, fast and good quality 👌🏻 Also the price is good too ☺️ Read Less
Junior Camper
8 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Hit and miss. They could do more re customer service. Say hello, ask how the client is, etc. Also, I've consistently made reservations to find walk in clients have taken my reservation. Again, cu... Read More
Hit and miss. They could do more re customer service. Say hello, ask how the client is, etc. Also, I've consistently made reservations to find walk in clients have taken my reservation. Again, customer service could be improved. Read Less
Diana Grigore
10 May 2017
REPORT
☆☆☆☆☆
REPORT
Been to this place for a couple years straight now, biogel fills once a month! I love it. Most of the time I bring a picture of what I want and they always 'nail' it 😜 it is always a nice relaxing ti... Read More
Been to this place for a couple years straight now, biogel fills once a month! I love it. Most of the time I bring a picture of what I want and they always 'nail' it 😜 it is always a nice relaxing time when I get to get my nails done!Read Less
Julie K.
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
After having so many disappointing experiences at nail salons I went to la mer as it was right across the street. It was AMAZING!!!!!! The most flawless job I have ever had. I am so impressed I kee... Read More
After having so many disappointing experiences at nail salons I went to la mer as it was right across the street. It was AMAZING!!!!!! The most flawless job I have ever had. I am so impressed I keep looking at my nails I love them!!! Friendly service and obviously super talented. I am taking all my friends there!!! Read Less
Tenika Millington
14 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I went in with a picture and they did it really well! I walked in without an appointment but they still accepted me. I had to wait for a few minutes between my pedicure and gel set because people who ... Read More
I went in with a picture and they did it really well! I walked in without an appointment but they still accepted me. I had to wait for a few minutes between my pedicure and gel set because people who had appointments came in. However, I still was treated very well. I specifically enjoyed the hot stone leg massage that came with my pedicure. I will definitely go back and I will make an appointment next time. Read Less
trinity infiniti
22 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I will not go back here after the experience and service that I had today.
In the past, I always made a shellac appointment with La Mer Nails and never had an issue. I find that their shellac brand ... Read More
I will not go back here after the experience and service that I had today.
In the past, I always made a shellac appointment with La Mer Nails and never had an issue. I find that their shellac brand is not as thick and strong when compared to other brands that other local salons use. However, I was able to look past this because the lady that I had my nails done was consistently detail oriented and respectful.
That changed today when another lady from the nail salon was assigned to me. When she sat down in front of me, she did not bother once to look or acknowledge me , introduce herself, or let alone say hi. Again, I looked beyond this and reassured myself that she too would be able to offer the same standard of quality that the other ladies have in past times. However, this was also not the case. As she proceeded to remove the older shellac that was on my nails, she noticed that it was not coming off as easily as she had hoped. So instead of scraping the shellac with the metal tool, she drilled and filed it off. This is a quick and easy way that shaves off a few layers of your nails and leaves them weak and frail. After she did one nail like that I said please stop because it has noticeably made my nail thin and extremely weak, which caused it to bend at the slightest pressure. Then, she proceeded to file my nails by hand. (I guess this was the compromise to her). This actually worsened the condition of my nails and left them incredibly thin. At this point, I no longer wanted to continue with my shellac manicure because my nails were too thin to be able to work with. My nails now have grooves in them where the machined filing took place and also have deep scratches along the whole surface area of my nails. I am not one to complain easily but this has to be said so that other people can become aware.
If you want to keep your nails healthy, DO NOT let a woman who goes by the name of "Jasmine" do them. Read Less
Suzanne J.
18 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I love La Mer nail salon, I go every couple weeks and I have never disliked a shellac manicure I have ever gotten!
P L.
1 May 2015
REPORT
☆☆☆☆☆
REPORT
First time going to this nail salon. The technician complained that it was difficult to take off my existing shellac polish. And she clipped too deep into my nail bed that it hurt. I have long nail b... Read More
First time going to this nail salon. The technician complained that it was difficult to take off my existing shellac polish. And she clipped too deep into my nail bed that it hurt. I have long nail bed. She didn't know how to clip my nails and I offered to clip them myself after she hurt two fingers. She proceeded to comment in her native language with her colleague about people having long nail bed was a result of leaving their nails long. She didn't know I could understand the language and I was offended. My nail bed shape runs in my family. I found it rude that she made the assumption and commented in a language she didn't think i understood. When I took my hand out from soaking for a moment while I was showing a photo of a polish that I was hoping to get, my tech complained in her native language to her colleague about me not soaking my hand. Very rude!!My tech did a sub par job in cleaning my cuticles. The polish ended up on my cuticles and skin as shown in the photos posted. Very disappointing. And the place is very dirty. I was asked to sit at a table that wasn't cleaned off of previous nail file dust when she soaked my nails in acetone. And she didn't change the towel from the previous manicure when she did mine at her station. All the files were pre-used. The base coat bottle had hardly anything left in the bottle and she had a hard time getting any on the brush. Her colleagues seemed nice though. Perhaps they might be better nail techs. Would I go back? No.I would not recommend this place. Read Less