Booked an appointment here at 10am for a shellac manicure. I had the day off so I said anytime. They gave me the time of 12:30pm. Walked in at 12:30 with 4 people waiting. They did greet me promptly a... Read More
Booked an appointment here at 10am for a shellac manicure. I had the day off so I said anytime. They gave me the time of 12:30pm. Walked in at 12:30 with 4 people waiting. They did greet me promptly and confirmed I had an appointment. I then sat and waited for 20 minutes. Donβt come here if you value your time. Manicure was mediocre. Read Less
Sarita MacIntyre
9 Jul 2018
REPORT
Got a shellac manicure done last monday am.. by Wednesday the shellac was peeling off my nails messaged them to ask how long the shellac lasts they said they would gey back to me.. never heard from th... Read More
Got a shellac manicure done last monday am.. by Wednesday the shellac was peeling off my nails messaged them to ask how long the shellac lasts they said they would gey back to me.. never heard from them.. not too happy π€
Called today and one of the girls was apologizing for what happened and told me to come and they would fix it for me.. need to say it was a nightmare.. they were very rude saying that my nails were so frail that they couldnt guarantee the shellac would stay.. they kept talking amongst eachothers which was very rude i felt very uncomfortable. i had picked another color because i couldnt dind the lavander that was done before and tbey said they would charge me for a different color! Wow just wow.. i said the color i had done isnt here anymore so she said fine i do this one.. i left embarrassed and apologized to thw girl that was at the front desk and she even said they were "salty" today.. i said they are very rude... will not return to this place.. or recomend it either.. they made me feel like it was my fault that the shellac peeled off.. End of my rant! Read Less
Willow
9 Apr 2018
REPORT
Very disappointed, took my mom to get her nails done yesterday for her FIRST time and they were very disrespectful, they didnβt talk the whole time, they were rude & the lady doing my feet burnt me wi... Read More
Very disappointed, took my mom to get her nails done yesterday for her FIRST time and they were very disrespectful, they didnβt talk the whole time, they were rude & the lady doing my feet burnt me with hot water.
I would not recommend going to this place to get your nails done. If I could I wouldnβt even give them a star as they donβt deserve it. Read Less
Liz Duguay
18 Feb 2018
REPORT
Terrible experience! We 4 booked pedicure appointments first thing in the morning. The staff were all late arriving. We got started 15 minutes late. I wanted polish on my toenails but was told it wo... Read More
Terrible experience! We 4 booked pedicure appointments first thing in the morning. The staff were all late arriving. We got started 15 minutes late. I wanted polish on my toenails but was told it would take too long. None of us were given polish but we were upsold on the pedicures. Paid $40 for a rush job. Have been a customer for almost a year but will never go back and neither will my 3 friends who were all first time customers. Read Less
Christine Bermingham
1 Dec 2017
REPORT
Had a great experience there. Everyone was friendly and my nails turned out great!
Suzanne Minten
13 Sep 2017
REPORT
I made an appointment 3 weeks ago, at the end of my last visit, to have my hands and feet done at 6:00pm today. I work in Barrie, an hour is normally more than enough time to get there. I made it the... Read More
I made an appointment 3 weeks ago, at the end of my last visit, to have my hands and feet done at 6:00pm today. I work in Barrie, an hour is normally more than enough time to get there. I made it there by 6:05pm. Yup, I was late by 5 minutes, so after running to get to my appointment I found out they had over booked and I couldn't be taken. Since I am heading out on vacation in a day, I didn't have time to make another appointment. I can only say that I am very disappointed and won't be going back. Read Less
Maddason lepard
28 Aug 2017
REPORT
The customer service was absolutely horrible. My best friend and I went for a pedicure and her a fake nails, they made her cry by the end of it and I was cut a few times, both by different ladies. The... Read More
The customer service was absolutely horrible. My best friend and I went for a pedicure and her a fake nails, they made her cry by the end of it and I was cut a few times, both by different ladies. The lady who did my toes left half way through to go help someone else leaving me in the chair. While the lady who did my best friends nails was making her cry because her hands were clammy. They kept making excuses for their behaviour. Neither of us will ever be going back. Not impressed with the service at all. Read Less
Jessica W
30 Jun 2017
REPORT
Terrible place. Terrible service. The ladys do not make you feel welcome.
Grace Marsh
30 Jun 2017
REPORT
Beware, they charge $20 extra for shellac on your hands and $20 extra for shellac on your feet. Turns a $48 dollar mani pedi to an $88 dollar mani pedi - over $93 bucks with tax. Never been to anoth... Read More
Beware, they charge $20 extra for shellac on your hands and $20 extra for shellac on your feet. Turns a $48 dollar mani pedi to an $88 dollar mani pedi - over $93 bucks with tax. Never been to another place that gouges like that. Read Less
Sara Spencer
1 Sep 2016
REPORT
Very rushed atmosphere, not relaxing at all. When the girl did my manicure, she was clipping my cuticles and cut the skin on my pinkie finger to the point it was bleeding! All she could do was smile a... Read More
Very rushed atmosphere, not relaxing at all. When the girl did my manicure, she was clipping my cuticles and cut the skin on my pinkie finger to the point it was bleeding! All she could do was smile and say sorry.
The worst part is that she cut the skin beside my big toenail too short. Within hours it was red and swollen and infected! I'm disinfecting it regularly but I may need to go to the hospital! My toe is constantly throbbing and I can barely walk! I hope I don't get a staff infection or something!
I'll never go here again!!!Read Less
Katherine Minton
31 Aug 2016
REPORT
I had a great manicure at this salon a couple of weeks ago. Tracey was the technician - she removed a shellac mani (better than my usual salon) and did a great manicure. Would recommend it - clean... Read More
I had a great manicure at this salon a couple of weeks ago. Tracey was the technician - she removed a shellac mani (better than my usual salon) and did a great manicure. Would recommend it - clean, but busy, so book an appointment. Read Less
Dale Walsh
1 Aug 2016
REPORT
Have been getting my nails done at this location for several years now and have had great experiences every time. Andy and his team work hard to make sure they accommodate as much walk in business as ... Read More
Have been getting my nails done at this location for several years now and have had great experiences every time. Andy and his team work hard to make sure they accommodate as much walk in business as they can, but as business is clearly picking up, I recommend calling ahead for an appointment to avoid disappointment. Staff are always pleasant, work hard, will listen to what you want or don't want and respect your time. If you want something slightly different or changed altogether, they will accommodate your preferences; just let them know. Read Less
Booked an appointment here at 10am for a shellac manicure. I had the day off so I said anytime. They gave me the time of 12:30pm. Walked in at 12:30 with 4 people waiting. They did greet me promptly a... Read More
Booked an appointment here at 10am for a shellac manicure. I had the day off so I said anytime. They gave me the time of 12:30pm. Walked in at 12:30 with 4 people waiting. They did greet me promptly and confirmed I had an appointment. I then sat and waited for 20 minutes. Donβt come here if you value your time. Manicure was mediocre. Read Less
Sarita MacIntyre
9 Jul 2018
REPORT
βββββ
REPORT
Got a shellac manicure done last monday am.. by Wednesday the shellac was peeling off my nails messaged them to ask how long the shellac lasts they said they would gey back to me.. never heard from th... Read More
Got a shellac manicure done last monday am.. by Wednesday the shellac was peeling off my nails messaged them to ask how long the shellac lasts they said they would gey back to me.. never heard from them.. not too happy π€
Called today and one of the girls was apologizing for what happened and told me to come and they would fix it for me.. need to say it was a nightmare.. they were very rude saying that my nails were so frail that they couldnt guarantee the shellac would stay.. they kept talking amongst eachothers which was very rude i felt very uncomfortable. i had picked another color because i couldnt dind the lavander that was done before and tbey said they would charge me for a different color! Wow just wow.. i said the color i had done isnt here anymore so she said fine i do this one.. i left embarrassed and apologized to thw girl that was at the front desk and she even said they were "salty" today.. i said they are very rude... will not return to this place.. or recomend it either.. they made me feel like it was my fault that the shellac peeled off.. End of my rant! Read Less
Willow
9 Apr 2018
REPORT
βββββ
REPORT
Very disappointed, took my mom to get her nails done yesterday for her FIRST time and they were very disrespectful, they didnβt talk the whole time, they were rude & the lady doing my feet burnt me wi... Read More
Very disappointed, took my mom to get her nails done yesterday for her FIRST time and they were very disrespectful, they didnβt talk the whole time, they were rude & the lady doing my feet burnt me with hot water.
I would not recommend going to this place to get your nails done. If I could I wouldnβt even give them a star as they donβt deserve it. Read Less
Liz Duguay
18 Feb 2018
REPORT
βββββ
REPORT
Terrible experience! We 4 booked pedicure appointments first thing in the morning. The staff were all late arriving. We got started 15 minutes late. I wanted polish on my toenails but was told it wo... Read More
Terrible experience! We 4 booked pedicure appointments first thing in the morning. The staff were all late arriving. We got started 15 minutes late. I wanted polish on my toenails but was told it would take too long. None of us were given polish but we were upsold on the pedicures. Paid $40 for a rush job. Have been a customer for almost a year but will never go back and neither will my 3 friends who were all first time customers. Read Less
Christine Bermingham
1 Dec 2017
REPORT
βββββ
REPORT
Had a great experience there. Everyone was friendly and my nails turned out great!
Suzanne Minten
13 Sep 2017
REPORT
βββββ
REPORT
I made an appointment 3 weeks ago, at the end of my last visit, to have my hands and feet done at 6:00pm today. I work in Barrie, an hour is normally more than enough time to get there. I made it the... Read More
I made an appointment 3 weeks ago, at the end of my last visit, to have my hands and feet done at 6:00pm today. I work in Barrie, an hour is normally more than enough time to get there. I made it there by 6:05pm. Yup, I was late by 5 minutes, so after running to get to my appointment I found out they had over booked and I couldn't be taken. Since I am heading out on vacation in a day, I didn't have time to make another appointment. I can only say that I am very disappointed and won't be going back. Read Less
Maddason lepard
28 Aug 2017
REPORT
βββββ
REPORT
The customer service was absolutely horrible. My best friend and I went for a pedicure and her a fake nails, they made her cry by the end of it and I was cut a few times, both by different ladies. The... Read More
The customer service was absolutely horrible. My best friend and I went for a pedicure and her a fake nails, they made her cry by the end of it and I was cut a few times, both by different ladies. The lady who did my toes left half way through to go help someone else leaving me in the chair. While the lady who did my best friends nails was making her cry because her hands were clammy. They kept making excuses for their behaviour. Neither of us will ever be going back. Not impressed with the service at all. Read Less
Jessica W
30 Jun 2017
REPORT
βββββ
REPORT
Terrible place. Terrible service. The ladys do not make you feel welcome.
Grace Marsh
30 Jun 2017
REPORT
βββββ
REPORT
Beware, they charge $20 extra for shellac on your hands and $20 extra for shellac on your feet. Turns a $48 dollar mani pedi to an $88 dollar mani pedi - over $93 bucks with tax. Never been to anoth... Read More
Beware, they charge $20 extra for shellac on your hands and $20 extra for shellac on your feet. Turns a $48 dollar mani pedi to an $88 dollar mani pedi - over $93 bucks with tax. Never been to another place that gouges like that. Read Less
Sara Spencer
1 Sep 2016
REPORT
βββββ
REPORT
Very rushed atmosphere, not relaxing at all. When the girl did my manicure, she was clipping my cuticles and cut the skin on my pinkie finger to the point it was bleeding! All she could do was smile a... Read More
Very rushed atmosphere, not relaxing at all. When the girl did my manicure, she was clipping my cuticles and cut the skin on my pinkie finger to the point it was bleeding! All she could do was smile and say sorry.
The worst part is that she cut the skin beside my big toenail too short. Within hours it was red and swollen and infected! I'm disinfecting it regularly but I may need to go to the hospital! My toe is constantly throbbing and I can barely walk! I hope I don't get a staff infection or something!
I'll never go here again!!!Read Less
Katherine Minton
31 Aug 2016
REPORT
βββββ
REPORT
I had a great manicure at this salon a couple of weeks ago. Tracey was the technician - she removed a shellac mani (better than my usual salon) and did a great manicure. Would recommend it - clean... Read More
I had a great manicure at this salon a couple of weeks ago. Tracey was the technician - she removed a shellac mani (better than my usual salon) and did a great manicure. Would recommend it - clean, but busy, so book an appointment. Read Less
Dale Walsh
1 Aug 2016
REPORT
βββββ
REPORT
Have been getting my nails done at this location for several years now and have had great experiences every time. Andy and his team work hard to make sure they accommodate as much walk in business as ... Read More
Have been getting my nails done at this location for several years now and have had great experiences every time. Andy and his team work hard to make sure they accommodate as much walk in business as they can, but as business is clearly picking up, I recommend calling ahead for an appointment to avoid disappointment. Staff are always pleasant, work hard, will listen to what you want or don't want and respect your time. If you want something slightly different or changed altogether, they will accommodate your preferences; just let them know. Read Less