20 Reviews

SUSAN NAILS & SPA

Markham, Ontario
Reviews
Irene Kelly
24 Jun 2018
REPORT
I have been going to this place on and off for the past 3 years and never had a problem with my appointment. I spoke with Joanna yesterday (June 23) to book myself for a mani/pedi today (June24) for 5... Read More
I have been going to this place on and off for the past 3 years and never had a problem with my appointment. I spoke with Joanna yesterday (June 23) to book myself for a mani/pedi today (June24) for 5 pm. Called this morning to reconfirm my appointment with same person (Joanna) and she said yes. Rushed to get home, and spoke to her again to reconfirm. Only to find out that they moved my appointment to 5:45 pm, which is TOTALLY UNACCEPTABLE! NEVER AGAIN! If I can give ‘ZERO’ stars, I would! Read Less
Saba Khan
16 Jun 2018
REPORT
Walked in here with low expectations because of the reviews but omg Joanna was awesome! So friendly and gentle and just overall amazing! Love the finished look! Thanks so much! (I got bio seaweed gel... Read More
Walked in here with low expectations because of the reviews but omg Joanna was awesome! So friendly and gentle and just overall amazing! Love the finished look! Thanks so much! (I got bio seaweed gel with a pink nude on top. It cost 35 dollars!) Read Less
Anonymous
5 Jun 2018
REPORT
good place, excellent staff
Arulvizhy Elanko
5 May 2018
REPORT
This place ruined my nails. I went in for a UV gel fill and this is what happened: 1. Put on bio gel instead and didn’t tell me until I asked what she was putting on. 2. Ripped into my skin by tearing... Read More
This place ruined my nails. I went in for a UV gel fill and this is what happened: 1. Put on bio gel instead and didn’t tell me until I asked what she was putting on. 2. Ripped into my skin by tearing too hard when trying to do the coffin shape. 3. All my nails were different shapes and over buffed on one side of the coffin 4. By this point I was annoyed and told her I didnt want any of it and just to remove it all. 5. While she had me soak my nails in acetone, I asked her if it was water to avoid putting my cut in it. She didn’t listen and said yes it was water only to have it burn my cut. 6. Charged me $10 for the awful removal they did and left all my nails crooked. I was severely unimpressed and would never recommend this place. I basically got charged to waste my time and redo a full set. Read Less
Harriet Gutmann Borenstein
10 Mar 2018
REPORT
Nicky is the best! Had my eyebrows microbladed by her! So professional , clean and caring! Didn’t hurt a bit! I highly recommend her . Nail studio is great for all nail services Next gen, gel... Read More
Nicky is the best! Had my eyebrows microbladed by her! So professional , clean and caring! Didn’t hurt a bit! I highly recommend her . Nail studio is great for all nail services Next gen, gel pedicures, eyelashes, waxing etc Read Less
Linda Maybury
19 Feb 2018
REPORT
I’ve been coming here for years it’s been great because the best Service is great i’ve been recommending them to a lot of my friends they come here and they really like it they are very clean they ... Read More
I’ve been coming here for years it’s been great because the best Service is great i’ve been recommending them to a lot of my friends they come here and they really like it they are very clean they use plastic in the towers for your feet so no danger for fungus so it’s great you should go in and try to give them a chance and you love it you never have to wait if you make a appointment new appointment sometimes you have to wait I have my eyelashes done by by Nikki and they’re great she does a great job and my eyebrows eyebrows is Micro blading. Read Less
Anne Marie Nester
12 Feb 2018
REPORT
Nikki did a full set of mink eyelashes for me- they've never looked better! She helps the time pass by being funny and outgoing! First-time customer and hooked ! Definitely will recommend
Anotte Laurent
28 Dec 2017
REPORT
Nicky is great! Love coming here, she will turns your nails to a master piece. You have to come and see her, she is amazing.
Dina Brown
28 Dec 2017
REPORT
Very professional! My first time going there was tonight after work, after finding them on Google. I had a very good experience with Nikki and the other woman (sorry about not knowing the name) who di... Read More
Very professional! My first time going there was tonight after work, after finding them on Google. I had a very good experience with Nikki and the other woman (sorry about not knowing the name) who did my pedicure. They made me feel very comfortable and we laughed the entire night. I highly recommend if you’re in the Boynton Beach area, definitely my go to place when I’m in Boynton. -Nadina Read Less
Nattaly Escobar Greene
19 Dec 2017
REPORT
My to go place every time I am in Boynton Bech visiting family. Nicky is incredibly talented and professional! I loved my nails, which she helped picked the color, and they perfectly matched my style ... Read More
My to go place every time I am in Boynton Bech visiting family. Nicky is incredibly talented and professional! I loved my nails, which she helped picked the color, and they perfectly matched my style and what I was looking for. Her eyebrow skills are amazing! I left feeling beautiful and ready for the holidays! Highly recommend the studio and Nicky. Read Less
Plasha Soliz
16 Dec 2017
REPORT
Such a wonderful salon. Nicky is an amazing nail specialist - I love her work, her personality, everything about her.. she always has a smile on her face and does anything you ask. I highly recommend ... Read More
Such a wonderful salon. Nicky is an amazing nail specialist - I love her work, her personality, everything about her.. she always has a smile on her face and does anything you ask. I highly recommend anyone looking for a new salon to visit here and be sure to book your appt with Nicky you will never be disappointed - She is the BEST!!!! Read Less
Anyssa Schnellenberger
29 Nov 2017
REPORT
Nikki is wonderful with my nails and lashes! I have sensitive eyes and her lashes are so comfortable. I love being able to just put on lipstick and go! Also, I'm not the most delicate with my hands an... Read More
Nikki is wonderful with my nails and lashes! I have sensitive eyes and her lashes are so comfortable. I love being able to just put on lipstick and go! Also, I'm not the most delicate with my hands and my nails always last! Read Less
Daniela Solorzano
12 Nov 2017
REPORT
I came to Florida for the weekend and was looking for a place to do my nails. Came here and had my nails done with Nicky. She was awesome! I fully recommend this place :)
Avril Sillen Cassavitis
4 Oct 2017
REPORT
I have been coming to the nail studio for the last four years and Nikki does my nails she is fab Janis does my toes she was also wonderful the place is always immaculate I have recommended Nikki and J... Read More
I have been coming to the nail studio for the last four years and Nikki does my nails she is fab Janis does my toes she was also wonderful the place is always immaculate I have recommended Nikki and Janet to many people Read Less
Cassandra A
21 Sep 2017
REPORT
My first time at this location and dispite some of the not so nice reviews below I decided to try this place anyways. The ladies here are lovely and quite personable. I was a drop-in client on a Thur... Read More
My first time at this location and dispite some of the not so nice reviews below I decided to try this place anyways. The ladies here are lovely and quite personable. I was a drop-in client on a Thursday morning. I waited 20 minutes as they already had clients but offered me a seat. The massage chair works wonderfully, they offer to set up your own box for future visits and prices are affordable. $25 for a basic pedicure, $15 for a basic manicure. If you are getting a mani pedi duo it'll only cost you $35! I definitely would reccommend giving them a chance, I will certainly be back! Read Less
Amanda Casbarro
17 Mar 2017
REPORT
Horrible... I went there for the second time in a very long time because every other nail place near me had a wait time and my biggest regret ever. My nails are now all different lengths...none are ev... Read More
Horrible... I went there for the second time in a very long time because every other nail place near me had a wait time and my biggest regret ever. My nails are now all different lengths...none are even.. which is horrible how can you get that so wrong being a person who does nails everyday ? And she was too lazy to do more coats which now the colour is so light you can see my nail underneath. Would never recommend! Read Less
Ashley Georgiou
10 Feb 2017
REPORT
Tanha Khurana
4 Feb 2017
REPORT
Not worth even one star. But since there is no other option..I went for removing my bio gel nails which I got form them in the first place. This girl Tina while removing bio gel used the machine on th... Read More
Not worth even one star. But since there is no other option..I went for removing my bio gel nails which I got form them in the first place. This girl Tina while removing bio gel used the machine on the skin and I got hurt and then she started saying that ur gel nails are loose that's why this happend . Then she asked me where did I got my nails done in a tone as if i went to a cheap place..when I mentioned that they did my nails 3 weeks ago she said you should come to remove them after 2 weeks. Where as I specifically asked the lady who did my nails in the first place and she said that you can refill or remove it in 3 - 4 weeks as they last long as it's bio gel which is good for your nails. I paid $55 in the first place. The biggest shock for me was when she removed my pinky nail it was all green and had fungas infection. And now they had no answer as they told me in the first place that bio gel keeps your nail healthy. So this lady complained that I soaked my nails in hot water because of that I have fungas infection. Above all they charged me $6 for removal. Where as they should have done it complimentary as they hurt me and sold expensive service in the first place by saying it's health where as it damaged my nail. I will not suggest you to go to them as they are misleading and are only good at blame game. Not recommended at all. Read Less
Qin Lin
9 Nov 2016
REPORT
I like this spa ,very clean ,joanna and Lisa did very good job ,they did shellac last long time , I am so happy for that ,also I missed they did massage on feet for spa pedicure ,make me fall asleep .... Read More
I like this spa ,very clean ,joanna and Lisa did very good job ,they did shellac last long time , I am so happy for that ,also I missed they did massage on feet for spa pedicure ,make me fall asleep .i really enjoyed it , Read Less
Yasy Samaan
1 Oct 2016
REPORT
Great place! Extremely friendly ladies and the place is very clean...Best Shellac! Thanks Joanna and all the other ladies
Book an Appointment
Online booking unavailable
Please call
(905) 294-1118
9418 Markham Road
Markham Ontario L6E 0N1
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:30AM-18:30PM
Sunday
Sun
10:00AM-18:00PM
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SUSAN NAILS & SPA

Markham, Ontario
(20)
9418 Markham Road
Markham Ontario L6E 0N1
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:30AM-18:30PM
Sunday
10:00AM-18:00PM
Irene Kelly
24 Jun 2018
REPORT
I have been going to this place on and off for the past 3 years and never had a problem with my appointment. I spoke with Joanna yesterday (June 23) to book myself for a mani/pedi today (June24) for 5... Read More
I have been going to this place on and off for the past 3 years and never had a problem with my appointment. I spoke with Joanna yesterday (June 23) to book myself for a mani/pedi today (June24) for 5 pm. Called this morning to reconfirm my appointment with same person (Joanna) and she said yes. Rushed to get home, and spoke to her again to reconfirm. Only to find out that they moved my appointment to 5:45 pm, which is TOTALLY UNACCEPTABLE! NEVER AGAIN! If I can give ‘ZERO’ stars, I would! Read Less
Saba Khan
16 Jun 2018
REPORT
Walked in here with low expectations because of the reviews but omg Joanna was awesome! So friendly and gentle and just overall amazing! Love the finished look! Thanks so much! (I got bio seaweed gel... Read More
Walked in here with low expectations because of the reviews but omg Joanna was awesome! So friendly and gentle and just overall amazing! Love the finished look! Thanks so much! (I got bio seaweed gel with a pink nude on top. It cost 35 dollars!) Read Less
Anonymous
5 Jun 2018
REPORT
good place, excellent staff
Arulvizhy Elanko
5 May 2018
REPORT
This place ruined my nails. I went in for a UV gel fill and this is what happened: 1. Put on bio gel instead and didn’t tell me until I asked what she was putting on. 2. Ripped into my skin by tearing... Read More
This place ruined my nails. I went in for a UV gel fill and this is what happened: 1. Put on bio gel instead and didn’t tell me until I asked what she was putting on. 2. Ripped into my skin by tearing too hard when trying to do the coffin shape. 3. All my nails were different shapes and over buffed on one side of the coffin 4. By this point I was annoyed and told her I didnt want any of it and just to remove it all. 5. While she had me soak my nails in acetone, I asked her if it was water to avoid putting my cut in it. She didn’t listen and said yes it was water only to have it burn my cut. 6. Charged me $10 for the awful removal they did and left all my nails crooked. I was severely unimpressed and would never recommend this place. I basically got charged to waste my time and redo a full set. Read Less
Harriet Gutmann Borenstein
10 Mar 2018
REPORT
Nicky is the best! Had my eyebrows microbladed by her! So professional , clean and caring! Didn’t hurt a bit! I highly recommend her . Nail studio is great for all nail services Next gen, gel... Read More
Nicky is the best! Had my eyebrows microbladed by her! So professional , clean and caring! Didn’t hurt a bit! I highly recommend her . Nail studio is great for all nail services Next gen, gel pedicures, eyelashes, waxing etc Read Less
Linda Maybury
19 Feb 2018
REPORT
I’ve been coming here for years it’s been great because the best Service is great i’ve been recommending them to a lot of my friends they come here and they really like it they are very clean they ... Read More
I’ve been coming here for years it’s been great because the best Service is great i’ve been recommending them to a lot of my friends they come here and they really like it they are very clean they use plastic in the towers for your feet so no danger for fungus so it’s great you should go in and try to give them a chance and you love it you never have to wait if you make a appointment new appointment sometimes you have to wait I have my eyelashes done by by Nikki and they’re great she does a great job and my eyebrows eyebrows is Micro blading. Read Less
Anne Marie Nester
12 Feb 2018
REPORT
Nikki did a full set of mink eyelashes for me- they've never looked better! She helps the time pass by being funny and outgoing! First-time customer and hooked ! Definitely will recommend
Anotte Laurent
28 Dec 2017
REPORT
Nicky is great! Love coming here, she will turns your nails to a master piece. You have to come and see her, she is amazing.
Dina Brown
28 Dec 2017
REPORT
Very professional! My first time going there was tonight after work, after finding them on Google. I had a very good experience with Nikki and the other woman (sorry about not knowing the name) who di... Read More
Very professional! My first time going there was tonight after work, after finding them on Google. I had a very good experience with Nikki and the other woman (sorry about not knowing the name) who did my pedicure. They made me feel very comfortable and we laughed the entire night. I highly recommend if you’re in the Boynton Beach area, definitely my go to place when I’m in Boynton. -Nadina Read Less
Nattaly Escobar Greene
19 Dec 2017
REPORT
My to go place every time I am in Boynton Bech visiting family. Nicky is incredibly talented and professional! I loved my nails, which she helped picked the color, and they perfectly matched my style ... Read More
My to go place every time I am in Boynton Bech visiting family. Nicky is incredibly talented and professional! I loved my nails, which she helped picked the color, and they perfectly matched my style and what I was looking for. Her eyebrow skills are amazing! I left feeling beautiful and ready for the holidays! Highly recommend the studio and Nicky. Read Less
Plasha Soliz
16 Dec 2017
REPORT
Such a wonderful salon. Nicky is an amazing nail specialist - I love her work, her personality, everything about her.. she always has a smile on her face and does anything you ask. I highly recommend ... Read More
Such a wonderful salon. Nicky is an amazing nail specialist - I love her work, her personality, everything about her.. she always has a smile on her face and does anything you ask. I highly recommend anyone looking for a new salon to visit here and be sure to book your appt with Nicky you will never be disappointed - She is the BEST!!!! Read Less
Anyssa Schnellenberger
29 Nov 2017
REPORT
Nikki is wonderful with my nails and lashes! I have sensitive eyes and her lashes are so comfortable. I love being able to just put on lipstick and go! Also, I'm not the most delicate with my hands an... Read More
Nikki is wonderful with my nails and lashes! I have sensitive eyes and her lashes are so comfortable. I love being able to just put on lipstick and go! Also, I'm not the most delicate with my hands and my nails always last! Read Less
Daniela Solorzano
12 Nov 2017
REPORT
I came to Florida for the weekend and was looking for a place to do my nails. Came here and had my nails done with Nicky. She was awesome! I fully recommend this place :)
Avril Sillen Cassavitis
4 Oct 2017
REPORT
I have been coming to the nail studio for the last four years and Nikki does my nails she is fab Janis does my toes she was also wonderful the place is always immaculate I have recommended Nikki and J... Read More
I have been coming to the nail studio for the last four years and Nikki does my nails she is fab Janis does my toes she was also wonderful the place is always immaculate I have recommended Nikki and Janet to many people Read Less
Cassandra A
21 Sep 2017
REPORT
My first time at this location and dispite some of the not so nice reviews below I decided to try this place anyways. The ladies here are lovely and quite personable. I was a drop-in client on a Thur... Read More
My first time at this location and dispite some of the not so nice reviews below I decided to try this place anyways. The ladies here are lovely and quite personable. I was a drop-in client on a Thursday morning. I waited 20 minutes as they already had clients but offered me a seat. The massage chair works wonderfully, they offer to set up your own box for future visits and prices are affordable. $25 for a basic pedicure, $15 for a basic manicure. If you are getting a mani pedi duo it'll only cost you $35! I definitely would reccommend giving them a chance, I will certainly be back! Read Less
Amanda Casbarro
17 Mar 2017
REPORT
Horrible... I went there for the second time in a very long time because every other nail place near me had a wait time and my biggest regret ever. My nails are now all different lengths...none are ev... Read More
Horrible... I went there for the second time in a very long time because every other nail place near me had a wait time and my biggest regret ever. My nails are now all different lengths...none are even.. which is horrible how can you get that so wrong being a person who does nails everyday ? And she was too lazy to do more coats which now the colour is so light you can see my nail underneath. Would never recommend! Read Less
Ashley Georgiou
10 Feb 2017
REPORT
Tanha Khurana
4 Feb 2017
REPORT
Not worth even one star. But since there is no other option..I went for removing my bio gel nails which I got form them in the first place. This girl Tina while removing bio gel used the machine on th... Read More
Not worth even one star. But since there is no other option..I went for removing my bio gel nails which I got form them in the first place. This girl Tina while removing bio gel used the machine on the skin and I got hurt and then she started saying that ur gel nails are loose that's why this happend . Then she asked me where did I got my nails done in a tone as if i went to a cheap place..when I mentioned that they did my nails 3 weeks ago she said you should come to remove them after 2 weeks. Where as I specifically asked the lady who did my nails in the first place and she said that you can refill or remove it in 3 - 4 weeks as they last long as it's bio gel which is good for your nails. I paid $55 in the first place. The biggest shock for me was when she removed my pinky nail it was all green and had fungas infection. And now they had no answer as they told me in the first place that bio gel keeps your nail healthy. So this lady complained that I soaked my nails in hot water because of that I have fungas infection. Above all they charged me $6 for removal. Where as they should have done it complimentary as they hurt me and sold expensive service in the first place by saying it's health where as it damaged my nail. I will not suggest you to go to them as they are misleading and are only good at blame game. Not recommended at all. Read Less
Qin Lin
9 Nov 2016
REPORT
I like this spa ,very clean ,joanna and Lisa did very good job ,they did shellac last long time , I am so happy for that ,also I missed they did massage on feet for spa pedicure ,make me fall asleep .... Read More
I like this spa ,very clean ,joanna and Lisa did very good job ,they did shellac last long time , I am so happy for that ,also I missed they did massage on feet for spa pedicure ,make me fall asleep .i really enjoyed it , Read Less
Yasy Samaan
1 Oct 2016
REPORT
Great place! Extremely friendly ladies and the place is very clean...Best Shellac! Thanks Joanna and all the other ladies
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CLAIM IT HERE
Incorrect information? Let us know