13 Reviews

L & L Nails Salon

Kitchener, Ontario
Reviews
Ophelia Kitten
29 Jun 2018
REPORT
Recieved an "arcrylic" set which crumbled and cracked within a week, polish was bubbled and there was nail glue/acrylic wedged into my fingers and glue stuck to the sides. When it was removed my nails... Read More
Recieved an "arcrylic" set which crumbled and cracked within a week, polish was bubbled and there was nail glue/acrylic wedged into my fingers and glue stuck to the sides. When it was removed my nails were so damaged they had split where the adhesive was used. Dont waste your money here. Read Less
Lori South
20 Jun 2018
REPORT
I have been going here for a couple of years now. I am always pleased with with my manicures and pedicures. I only use regular nail polishes and find prices very reasonable. I can't comment on all the... Read More
I have been going here for a couple of years now. I am always pleased with with my manicures and pedicures. I only use regular nail polishes and find prices very reasonable. I can't comment on all the "specialty" types of nails. They are very professional and always friendly. Read Less
Sarah Nicolai
22 May 2018
REPORT
i’ve gone a few times for the same thing, very different experiences each time. the first time they were flawless, second time they were mediocre, and the third time they were terrible. i have to remo... Read More
i’ve gone a few times for the same thing, very different experiences each time. the first time they were flawless, second time they were mediocre, and the third time they were terrible. i have to remove the polish, fix the shape myself, and redo the polish. also, the woman was talking on speaker while doing my nails which i did not appreciated because she paid no attention to what she was doing to my nails. this place is a gamble, probably wouldn’t recommend. Read Less
idil ali
3 May 2018
REPORT
Loved my nail polish ! I got shellac nail polish and it is so shiny and pretty! The lady was so sweet and did it so it would be perfect the way I wanted it !
Amanda McDonald
3 May 2018
REPORT
Went in for a mani/pedi. They didn’t take any of the dead skin off of my feet. What’s the point paying for a pedicure if they won’t do the job? Plus, I walked in with beautiful long natural nails. The... Read More
Went in for a mani/pedi. They didn’t take any of the dead skin off of my feet. What’s the point paying for a pedicure if they won’t do the job? Plus, I walked in with beautiful long natural nails. The girl asked me if I wanted them cut. I said ‘no, just shape them.’ She filed them all the way down to the quick. Will never go there again! Read Less
Jocelyn Cleveland
13 Apr 2018
REPORT
Very nice people they took their time and did a good job on my nails. I would recommend this place :)
Huda Ameer
15 Mar 2018
REPORT
Honestly the best place I’ve been to to have my acrylic nails done and refilled. The technician takes time to shape the nail and is careful about how he applies the nail polish. Would highly recommend... Read More
Honestly the best place I’ve been to to have my acrylic nails done and refilled. The technician takes time to shape the nail and is careful about how he applies the nail polish. Would highly recommend. Read Less
Stephanie Zepf
6 Mar 2018
REPORT
Really nice people. The person who did my nails really struggled with them and got nail polish all over my hands and spent the majority of time removing the nail polish and redoing her work. When I le... Read More
Really nice people. The person who did my nails really struggled with them and got nail polish all over my hands and spent the majority of time removing the nail polish and redoing her work. When I left I looked at my nails they looked very crappy and were bubbling. Honestly, would not recommend this place. Read Less
Jena Deutschmann
4 Aug 2017
REPORT
I really wanted to like this place since it's so close to my house and the prices are really good, but unfortunately I cannot say the same for the services I received. I went a day before prom to get ... Read More
I really wanted to like this place since it's so close to my house and the prices are really good, but unfortunately I cannot say the same for the services I received. I went a day before prom to get a set of acrylic shellac nails. Knowing that the shellac is more expensive, I had high hopes for my nails. During my manicure, the man that did my nails not only made me bleed once but THREE times from filing my nails. He was extremely rough and aggressively moved my hands around while he was working on them. Definitely not the relaxing spa experience I was hoping for. Nails looked awful as well, they had dents in the sides from where they buffed them, if only I had a picture. The man that made me bleed 3 times didn't seem to care, never apologized or got more gentle after that. Didn't even clean the blood off which is disgusting. Will never step foot in this place after my experience there. However, the ladies that greeted me at first were extremely friendly so that was a plus. Read Less
Maggie Stoneman
4 Jul 2017
REPORT
Worst experience ever! Went to get my nails done for my wedding, I showed them a picture of how I wanted my nails and they assured me that they could do it. WRONG... First I had to ask him to clean ... Read More
Worst experience ever! Went to get my nails done for my wedding, I showed them a picture of how I wanted my nails and they assured me that they could do it. WRONG... First I had to ask him to clean up my cuticles, then he telks me that is extra then he proceeds with tips and a top layer. All of which are varying thinness. The nails weren't even the right shape, none of the nails matched each other, he had no idea how to do actual design on the nails (the picture had pearls and a decal they were trying to apply a bunch of fake diamonds). But proceedwd to tell me it would be extra for all the diamonds. I asked him to stop because he didn't know how to do what I wanted and he kept insisting he did. I sat there for an hour and a half and didn't even get what the assured me they could do. When I refused to pay full the price they demanded for something they didn't do they threatened to call the police. I did pay because wasting police officers time over nails is ridiculous! To sum it up... they are completely incompetent and lie about what they actually can do. Paid $70 to come home and file my own nails to the shape they should have been and applied decals from the drug store. Nobody needs this crappy, especially a few days before their wedding! Read Less
Erin Nunn
27 Jun 2017
REPORT
Worst nail salon service I have ever had. They lied about pricing, even after I had called first to verify. My pedicure was ruined by the girl putting on my sandles and telling me to leave without pro... Read More
Worst nail salon service I have ever had. They lied about pricing, even after I had called first to verify. My pedicure was ruined by the girl putting on my sandles and telling me to leave without properly drying them. Absolutely no customer service. Read Less
Kate Johnston
4 Jun 2017
REPORT
Terrible terrible service. Made an apt for 12:30. Said to wait 10 mins turns into an hour. Just walked out because i had work at 2. Never experienced this kind of service at a nail salon in my life. W... Read More
Terrible terrible service. Made an apt for 12:30. Said to wait 10 mins turns into an hour. Just walked out because i had work at 2. Never experienced this kind of service at a nail salon in my life. Would not recommend for anybody. Total BS Read Less
simran sandhu
8 Mar 2017
REPORT
I went for pedicure today and my feet are still the same. The lady rushed all time. I went there second time as first time visit was great. But this day was worst. I don't even feel I had pedicure don... Read More
I went for pedicure today and my feet are still the same. The lady rushed all time. I went there second time as first time visit was great. But this day was worst. I don't even feel I had pedicure done and still paid for it. I won't go again. Everyone's money earned is hard and I won't let it go waste anymore going there. Doesn't deserve any star. Read Less
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Book an Appointment
Online booking unavailable
Please call
(519) 896-7122
1005 Ottawa Street North
Kitchener Ontario N2A 1H2
Business Hours
Monday
Mon
09:30AM-19:00PM
Tuesday
Tue
09:30AM-19:00PM
Wednesday
Wed
09:30AM-19:00PM
Thursday
Thu
09:30AM-19:00PM
Friday
Fri
09:30AM-19:00PM
Saturday
Sat
09:30AM-18:00PM
Sunday
Sun
11:00AM-17:00PM
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L & L Nails Salon

Kitchener, Ontario
(13)
1005 Ottawa Street North
Kitchener Ontario N2A 1H2
Monday
09:30AM-19:00PM
Tuesday
09:30AM-19:00PM
Wednesday
09:30AM-19:00PM
Thursday
09:30AM-19:00PM
Friday
09:30AM-19:00PM
Saturday
09:30AM-18:00PM
Sunday
11:00AM-17:00PM
Ophelia Kitten
29 Jun 2018
REPORT
Recieved an "arcrylic" set which crumbled and cracked within a week, polish was bubbled and there was nail glue/acrylic wedged into my fingers and glue stuck to the sides. When it was removed my nails... Read More
Recieved an "arcrylic" set which crumbled and cracked within a week, polish was bubbled and there was nail glue/acrylic wedged into my fingers and glue stuck to the sides. When it was removed my nails were so damaged they had split where the adhesive was used. Dont waste your money here. Read Less
Lori South
20 Jun 2018
REPORT
I have been going here for a couple of years now. I am always pleased with with my manicures and pedicures. I only use regular nail polishes and find prices very reasonable. I can't comment on all the... Read More
I have been going here for a couple of years now. I am always pleased with with my manicures and pedicures. I only use regular nail polishes and find prices very reasonable. I can't comment on all the "specialty" types of nails. They are very professional and always friendly. Read Less
Sarah Nicolai
22 May 2018
REPORT
i’ve gone a few times for the same thing, very different experiences each time. the first time they were flawless, second time they were mediocre, and the third time they were terrible. i have to remo... Read More
i’ve gone a few times for the same thing, very different experiences each time. the first time they were flawless, second time they were mediocre, and the third time they were terrible. i have to remove the polish, fix the shape myself, and redo the polish. also, the woman was talking on speaker while doing my nails which i did not appreciated because she paid no attention to what she was doing to my nails. this place is a gamble, probably wouldn’t recommend. Read Less
idil ali
3 May 2018
REPORT
Loved my nail polish ! I got shellac nail polish and it is so shiny and pretty! The lady was so sweet and did it so it would be perfect the way I wanted it !
Amanda McDonald
3 May 2018
REPORT
Went in for a mani/pedi. They didn’t take any of the dead skin off of my feet. What’s the point paying for a pedicure if they won’t do the job? Plus, I walked in with beautiful long natural nails. The... Read More
Went in for a mani/pedi. They didn’t take any of the dead skin off of my feet. What’s the point paying for a pedicure if they won’t do the job? Plus, I walked in with beautiful long natural nails. The girl asked me if I wanted them cut. I said ‘no, just shape them.’ She filed them all the way down to the quick. Will never go there again! Read Less
Jocelyn Cleveland
13 Apr 2018
REPORT
Very nice people they took their time and did a good job on my nails. I would recommend this place :)
Huda Ameer
15 Mar 2018
REPORT
Honestly the best place I’ve been to to have my acrylic nails done and refilled. The technician takes time to shape the nail and is careful about how he applies the nail polish. Would highly recommend... Read More
Honestly the best place I’ve been to to have my acrylic nails done and refilled. The technician takes time to shape the nail and is careful about how he applies the nail polish. Would highly recommend. Read Less
Stephanie Zepf
6 Mar 2018
REPORT
Really nice people. The person who did my nails really struggled with them and got nail polish all over my hands and spent the majority of time removing the nail polish and redoing her work. When I le... Read More
Really nice people. The person who did my nails really struggled with them and got nail polish all over my hands and spent the majority of time removing the nail polish and redoing her work. When I left I looked at my nails they looked very crappy and were bubbling. Honestly, would not recommend this place. Read Less
Jena Deutschmann
4 Aug 2017
REPORT
I really wanted to like this place since it's so close to my house and the prices are really good, but unfortunately I cannot say the same for the services I received. I went a day before prom to get ... Read More
I really wanted to like this place since it's so close to my house and the prices are really good, but unfortunately I cannot say the same for the services I received. I went a day before prom to get a set of acrylic shellac nails. Knowing that the shellac is more expensive, I had high hopes for my nails. During my manicure, the man that did my nails not only made me bleed once but THREE times from filing my nails. He was extremely rough and aggressively moved my hands around while he was working on them. Definitely not the relaxing spa experience I was hoping for. Nails looked awful as well, they had dents in the sides from where they buffed them, if only I had a picture. The man that made me bleed 3 times didn't seem to care, never apologized or got more gentle after that. Didn't even clean the blood off which is disgusting. Will never step foot in this place after my experience there. However, the ladies that greeted me at first were extremely friendly so that was a plus. Read Less
Maggie Stoneman
4 Jul 2017
REPORT
Worst experience ever! Went to get my nails done for my wedding, I showed them a picture of how I wanted my nails and they assured me that they could do it. WRONG... First I had to ask him to clean ... Read More
Worst experience ever! Went to get my nails done for my wedding, I showed them a picture of how I wanted my nails and they assured me that they could do it. WRONG... First I had to ask him to clean up my cuticles, then he telks me that is extra then he proceeds with tips and a top layer. All of which are varying thinness. The nails weren't even the right shape, none of the nails matched each other, he had no idea how to do actual design on the nails (the picture had pearls and a decal they were trying to apply a bunch of fake diamonds). But proceedwd to tell me it would be extra for all the diamonds. I asked him to stop because he didn't know how to do what I wanted and he kept insisting he did. I sat there for an hour and a half and didn't even get what the assured me they could do. When I refused to pay full the price they demanded for something they didn't do they threatened to call the police. I did pay because wasting police officers time over nails is ridiculous! To sum it up... they are completely incompetent and lie about what they actually can do. Paid $70 to come home and file my own nails to the shape they should have been and applied decals from the drug store. Nobody needs this crappy, especially a few days before their wedding! Read Less
Erin Nunn
27 Jun 2017
REPORT
Worst nail salon service I have ever had. They lied about pricing, even after I had called first to verify. My pedicure was ruined by the girl putting on my sandles and telling me to leave without pro... Read More
Worst nail salon service I have ever had. They lied about pricing, even after I had called first to verify. My pedicure was ruined by the girl putting on my sandles and telling me to leave without properly drying them. Absolutely no customer service. Read Less
Kate Johnston
4 Jun 2017
REPORT
Terrible terrible service. Made an apt for 12:30. Said to wait 10 mins turns into an hour. Just walked out because i had work at 2. Never experienced this kind of service at a nail salon in my life. W... Read More
Terrible terrible service. Made an apt for 12:30. Said to wait 10 mins turns into an hour. Just walked out because i had work at 2. Never experienced this kind of service at a nail salon in my life. Would not recommend for anybody. Total BS Read Less
simran sandhu
8 Mar 2017
REPORT
I went for pedicure today and my feet are still the same. The lady rushed all time. I went there second time as first time visit was great. But this day was worst. I don't even feel I had pedicure don... Read More
I went for pedicure today and my feet are still the same. The lady rushed all time. I went there second time as first time visit was great. But this day was worst. I don't even feel I had pedicure done and still paid for it. I won't go again. Everyone's money earned is hard and I won't let it go waste anymore going there. Doesn't deserve any star. Read Less
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